Updated room and fitness center
Shampoo lotion bottles impossible to use. No instructions in room. Charged for incidentals ahead.
The Adolphus has always been our special hotel. The remodeling that they have done is great.Our room was very spacious and clean. The service, room service and front desk, was impeccable. We love being downtown near restaurants. We had a very relaxing stay at The Adolphus and we will go there again.
The reception staff were friendly helpful nothing was too much trouble. The valet service was very efficient shame one has to pay extra for this when one is already paying to stay in the hotel. The rooms were excellent having just been refurbished to a high standard. The beds were soft and the linen crisp and clean. The shower facilities were excellent
Would prefer proper cups in room instead of paper cups for my coffee. Also shower caps for the shower for ladies would be useful.
Bed sheets were a little dirty. Nothing disgusting, but could have been better
This hotel is beautiful! Staff was very nice and helpful!
Exterior and lobby have a classic vibe.
Seemed understaffed in the evening. Front desk girl sounded stressed and overworked and was extremely unhelpful when we mentioned our breakfast order was not picked up the night before. She said it wasn't "her job"...never the words you want to hear as a guest.
Great attention to detail and employees were amazing!
The formal bar was under construction. The cowboy bar was not equal to the standard of the hotel.
Bad housekeeping closed pool
Valet service was excellent and rooms were spacious
2 of our five nights out room was not cleaned. The pool was closed for renovation and we were not aware of this when we made reservations.
The beautiful historic lobby was a perfect first impression The room we stayed in was newly remodeled modern, comfortable, incredibly large with 2 king beds, beautiful, luxurious bathroom and great view of Dallas. We never used our car, everything was close enough to walk but , when we didn't walk, the hotel had a courtesy car with a very pleasant driver to take us to theme farmers market.
The choice of restaurants in the hotel were very limited. The choices included a barbeque, cowboy theme, or the French Room, which was beautiful but not casual and comfortable. Very special occasion, dressy type atmosphere.
5 stars from the time we checked in to check-out
I have to brag on Rachel at the front desk! She was such a joy and so accommodating. She had to go through a few hurdles to find our reservations but kept us informed and happy. We were there for a girlfriends birthday and decided to schedule a ghost tour with Kevin. He made it so memorable! Overall the staff was so welcoming and professional. The room we were checked into went above our expectations. Comfy bed, clean and crisp linens, full sized pillows, spacious, equipped with a phone charging station, mini fridge, keurig and a wonderful view of downtown.
The price of parking! 4 stars on location since there seemed to be some construction work being done on the roadways. Made it a bit challenging to get in and out with a truck.
They sold my room
I prepaid for a room and adolphus sold it. I had to spend the night at a friends place and my card was still charged. Now I have to deal with the refund.
Big rooms. Beautiful shower. Comfy beds and pillows. Hard to find something bad to say.
Overnight parking fees of $28 was a bit ridiculous. The area also gets a bit shady at night.
For over a century, The Adolphus, Autograph Collection has been synonymous with luxury and hospitality. A historic icon in downtown Dallas, our stunningly renovated hotel greets travelers with expansive accommodations and award-winning service. Timeless refinement awaits you in your room or suite, which features luxury touches including a rain shower and complimentary Wi-Fi. The full-service Spa Adolphus is a haven of serenity, with a range of soothing treatments and plenty of spaces to relax. Spoil yourself with a meal to remember at The French Room, or take a break from swimming to enjoy a bit of refreshment and sweeping views of Dallas at our rooftop pool bar. Meetings and events are nothing short of extraordinary in our hotel's lavishly designed venues, which include a Grand Ballroom that can accommodate 800. Those wishing to explore downtown Dallas will find attractions including the American Airlines Center well within their reach. We eagerly await your arrival at The Adolphus, Autograph Collection.
Based on 1,785 reviews
Policies vary by room type and provider.
Enter the email associated with your account in the field below and we'll email you a link to reset your password.
Please check your email for a link to reset your password.