Aix-en-Provence hotels

Pros: The hotel is tricky to find but well worth the effort. Very tastefully decorated and furnished with lovely pool and views of the city. The whole place is utterly charming and the host is friendly and very kind. It is not far from the centre of town but feels like you are staying in the country. The owner very kindly dropped us off in town in the evening and we found it easy to get back by taxi after dinner. Breakfast was excellent. Highly recommended.

Cons: Only stayed 1 night and did not want to leave.

Pros: Fantastic view! Wonderful memory of having barbecue near the swimming pool. Very warm welcome by grandma, the host Jerome, and his two lovely son, with wonderful piece of piano. Perfect!

Pros: The pool facilities were our favourite part. From the pool and breakfast area we enjoyed lovely sunsets looking out over the region with a glass of rose. Our room was spacious and had a private balcony which we liked.

Cons: No internet in our room or TV/speaker option available. No air-conditioning which was ok for us as it wasn't too hot at the time. The breakfast was basic and the same everyday. On the first day we were asked if we would like anything else. Fruit, bread and jam were already on the table but we weren't aware of what our other options were so we felt a bit awkward. I would have liked a little list of what was on offer if they weren't wanting to lay alternative options out. A cooked breakfast would have been nice for one of the mornings. In our room we had tea but no milk, I went to ask but the lovely lady couldn't understand me unfortunately. We had a nespresso machine as well but no coffee pods. We are a young and active group so didn't mind the location (it was very peaceful) but did feel it was a little far from town for walking. Plenty of parking buildings around 10mins drive away and close to the main streets. A combination of these elements put it on the expensive side but otherwise we had an enjoyable stay.

Pros: Beautiful surroundings and accommodation that blew us away ! Was a country retreat just a stones throw away from a vibrant city. Pool with the most breathtaking view, we can’t wait to come back! Hosts were welcoming and friendly and outstanding breakfast.

Pros: We had wonderful time, Jerome is a great host and we felt like home most of the time. The pool is perfect for the hot weather and the location is great (further away from the city center but very quite and peaceful). We loved everything about our stay. The breakfast was very tasteful, big selection of pastries and we could have anything extra if we wanted. We would definately recommend this to everyone.

Pros: Fabulous old mansion beautifully restored. Host went out of his way to accommodate our needs

Pros: Jerome was amazing, as was the room and the property. The view from our Juliet balcony of the countryside was breathtaking. Breakfast every morning was delightful. Jerome was also very accommodating with a ride into town as well as restaurant recommendations. We'd definitely stay there again.

Cons: The shower was a classic, hand-held nossile inside a beautiful cast-iron tub. Like most showers in Europe, it was difficult for we spoiled Americans. More beautiful than functional. We're nitpicking here.

Pros: Everything was just perfect. The host Jerome and his family were very friendly and helpful. My wife and I loved the peaceful site with no noise. This is the place we were looking for and we felt all the time like home.

Cons: nothing

Pros: The beautiful view, the pool, the room—everything

Cons: Nothing

Pros: The pool was beautiful, the bed was super comfortable and the host was lovely.

Pros: Everything. Clean, cool design ideas, right in the center of the town, big room with view, great furniture...

Cons: N/A

Pros: This hotel was not as big as I expected, but it was enough comfortable and the location is really strategic in the old town. Charline was also helpful.

Cons: Only suited for couples. I booked two rooms, and the second room was for our two sons. They didn't feel that the room suited them because the bathroom was open.

Pros: Great location, extremely attentive staff (Antoine and Augustin), very clean, excellent breakfast, very comfortable room.

Cons: I have nothing negative to say

Pros: We stayed at the hotel for one night on our visit to Aix-en-Provence, the hotel is lovely, homely and warm! This is a hotel of only a few rooms, with a personal attitude and exceptional service. Welcome us a guy named *Antoine* who was just adorable! Helped us whenever we asked and gave recommendations on the city. Throughout the stay he endeavored to make our stay pleasant and answered all our requests. The hotel has a communal kitchen floor where you can indulge in coffee, wine and fresh bakery products at no extra charge. The rooms are charming, cozy and clean and decorated in a great French style with bright colors and vintage details. Although we did not pay for breakfast, we were surprised to find that the hotel indulges its guests with an amazing meal, which includes boutique cheeses, freshly squeezed juice, delicious coffee and fresh pastries. ! It was just perfect

Cons: All great

Pros: Everything in the hotel was beyond my expectations! The concierge was phenomenal! I would rate this Hotel al five star! Everything in it was just beautiful! Location is fabulous!

Cons: Nothing

Pros: Perfect location. Walking distance to all the best restaurants, shopping and museums in Aix. Amazing concierge (Antoine). He was so helpful with travel planning, recommendations and reservations. I will absolutely stay here again when I return to Aix!

Pros: The property was beautiful and in a great location - walking distance to everything you need in Aix. Antoine the concierge was very helpful and always willing to give suggestions or book things for you. The bed was to die for - so comfortable.

Cons: The check in process was not great as we arrived later in the evening after hours. We didn’t know how to enter, and just happened to run into other guests who gave us a number to call. I would recommend getting clear instructions prior to arrival or arriving during the day where I’m sure Antoine would be very helpful.

Pros: Wonderful 4 bedroom hideaway though located a few steps away from the heart of the city. Excellent service and stunning property full of charm Great breakfast

Cons: Nothing

Pros: The location

Cons: We were very disappointed as we had read previous reviews and were looking forward to staying in a ‘romantic’ hotel, but on entering our room, there was no ‘romance’ in the room at all, only half dead flowers, bare walls, cheap toilet rolls, lack of hooks or rails for towels and dressing gowns, a bottle of water with no bottle opener, no pen although there was stationery and an awful smell when the shower was used! Neither of us slept well, breakfast was basic with a half cooked boiled egg. So, needless to say we will not be returning and will be staying in another hotel close by.

Pros: Antoine was the perfect host manager.

Cons: Nothing

Pros: Very clean and comfortable room Great breakfast Beautiful lodge

Cons: It's not so close to the centre of Aix-provence

Pros: Everything was great!

Pros: My girlfriend and I stayed here to go to a wedding and the staff were amazing! They dropped us off and arranged transport back, recommended various restaurants around the area. The hotel is superb. Can’t wait to come back!

Pros: The place is fabulous. Whether it is dining for breakfast under the trees in the morning with a great selection for breakfast and perfectly prepared cappuccino or if you want to be poolside with cocktails, everything is wonderful. A few “good to knows”: breakfast is extra but gre at, and no food is served poolside, only cocktails. Also, this is a huge hiking and biking area so plan to experience both if possible between your wine tours and other excursions. Also, go to the local town and watch the French bowling and sip a cocktail at the local bar. Also, the concierge service was top notch!! They really cared for you. Great value for the price!

Cons: Everything was perfect

Pros: Quite and peaceful

Cons: The AC wasn’t working and they weren’t able to solve the problem till the next day, Room wasn’t ready till 5 pm. But overall I liked the hotel.

Pros: Amazing staff and a very relaxing place to stay. Pool is lovely and the views are great! Close to town but didn’t want to leave the hotel!

Cons: Lunch menu a bit limited but staff were accommodating with other menu items

Pros: Quiet location that relied upon the shuttle bus for access to Aix.

Cons: Hotel clearly designed by an architect without an understanding of how a hotel should function and presumably little or no input from a hotelier. Stupid bathrooms, overall dark and lifeless ambience, badly sited swimming pool etc. Staff were the only saving grace, stiving to compensate for the buiding's inherent negativity.

Pros: Top and on top of everything Excellent staff Relax&zen

Pros: Lovely grounds. A great swimming pool. The staff were very helpful. The gastronomic restaurant was excellent.

Pros: Everyone was very attentive and made you feel very special.

Pros: Magnificent beautiful Hotel with well appointed rooms, wonderful friendly staff, great food and wine

Cons: Na

Pros: Staff, room, facilities

Cons: Gate access

Pros: The rooms are amazingly comfortable. The details everywhere are wonderful. Fresh flowers everywhere you look. Each door has a different little painting above the room number. The restaurant is great. The restaurant staff is the most professional I have ever seen. They really take pride in what they do. The breakfast buffet is great. Sitting out there eating breakfast in the morning is so wonderful, you may never want to leave.

Cons: Lighting in the bathroom could be improved for putting on makeup.

Pros: I loved my stay at this beautiful hotel in Provence. The staff was incredibly kind, helpful and extremely professional. I felt so taken care of throughout my stay. The property is gorgeous and so tastefully decorated. It's like a little oasis just outside Aix. I loved the pool-area as well as the terrace for breakfast. I would love to come back in the future as I really enjoyed my stay at this gorgeous property.

Cons: The only thing was perhaps the food... I found the breakfast buffet to be incredibly small for the type of place/price you're paying at this hotel. They could have definitely had a bigger and more diverse breakfast spread. The coffee was also really bad (but most hotels don't have great coffee unfortunately...). The pool menu as well as the room service menu were incredibly small as well and there was not a lot of variety, which makes it hard to stay in at the hotel even though you would like to since it's so beautiful and charming. They do have a proper restaurant at the hotel but sometimes you just want to eat something in your room and I wish there was a bigger menu for these occasions. It would also have been nice with a shuttle service to go into the city centre. I stayed at another 5 star property near Aix in the past, who offered this, which I thought was very clever (even though it's not a particularly long walk). But overall I loved my stay!

Pros: Everything

Cons: Comfort and courtesy

Pros: Everything

Cons: One lady(short hair, a little oldish) working at the terrace restaurant was rude and not nice.

Pros: The convenient location, at the edge of the old town; the unique character of the buiiding and garden, with its collection of statues; the setting and quality of food in the restaurant; friendly and helpful staff.

Cons: Some aspects not up to five-star standards - e.g. afternoon tea service left overnight on room patio; chipped tea cups, used towels on display around pool overlooked by dining area in evening; massage service in spa not available Sunday/Monday (not mentioned in advertising), Charging for every small thing, despite very expensive room charge. Not value for money.

Pros: The building has historical atmosphere but perfectly maintained. The room is clean and comfortable.

Cons: Nothing!

Pros: Glorious property and gardens in a wonderful location - an easy walk into Aix ( or take the hotel shuttle). Reception staff were lovely.

Cons: Our room smelled rather damp (and clearly had had a leak in the past). One day our room was not made up until late afternoon despite our « please make up the room » sign.

Pros: The ambience and garden

Cons: The elevator was in terrible state and we needed to use it every day as we were with a baby

Pros: Beautiful Rooms. Very quiet but very lively on the beach. Service was excellent

Cons: Fitness center is not really a fitness center and machines were old. Spin bike broken.

Pros: Loved the gardens and the distance from Town. Loved the friendly staff so un French!

Cons: The whole place needs a complete makeover. It is worn tired and in need of re decoration. I had to be moved as my room stunk of smoke. The decor like a motel and everything was so very tired even the pool had chips of paint missing everywhere.

Pros: The restaurant in the hotel is excellent

Pros: Lovely garden. Good staff Great food Complimentary shuttle to downtown Quality in bathroom amenities

Cons: İt was not well informed that there is no courtesy shuttle between the hotel and airport. Some same rooms seem to be renovated. We would like to be informed about that.

Pros: A true

Pros: We found the staff extremely helpful and courteous and were very happy to answer all our queries. They also were happy to let me practice my french! The garden and outside eating areas are very attractive .

Cons: Nothing.

Pros: My husband and myself came for our 15 year wedding anniversary. We had a wonderful check in experience, and the grounds of the hotel were amazing. We had a bit of a problem with the room, but happy to say the staff (especially Anthony, I believe the managers name was) was absolutely accommodating and fixed it and rectified the problem for us to our complete satisfaction. I enjoyed the bar outside, as well as the pool. The grounds were spectacular. I would absolutely recommend it to friends.. (infact I already have !)

Cons: Did not like the doves in the cage in the garden. I know they were well treated with lots of food and water, however It made us very sad to see them caged like this without at minimum a full flight cage.

Pros: I loved the gardens. And the staff and the bar and front desk were terrific.

Cons: My room was never cleaned before 4 or 5 pm. It was very difficult to relax after a long day because I then had to wait for my room to be cleaned. I never could get enough shower gel. Plus my last night I stayed one of the quest had a dog in their room that barked until 11 pm. I only took breakfast one day because the guests were smoking and it was not an enjoyable experience.

Pros: The staff at the desk were very friendly and helpful. The atmosphere at reception and in the lobby was nice- welcoming juice, candies, pamphlets and maps were helpful. We could have used more information about the recycling process as to what goes where in the bins.

Cons: N/A

Pros: It was clean but a strong cloying medicinal deodorizer type smell. Room very spacious.

Cons: We didn’t like that the staff couldn’t care less about a simple request to add a cot to the room as our daughter unexpectedly joined us. Huge room. Easily enough space to fit a cot. Despite offering to pay more, the staff didn’t seem to care. They just told us NO, “they could not do as it was A SECURITY ISSUE.” Totally ridiculous. We ended up going somewhere else and taking a big loss on this client unfriendly apartment-hotel.

Pros: Just enjoyed having more than the usual bedroom bathroom facilities. Had we stayed longer I'm sure we would have enjoyed using the apartment to the full.

Cons: The car park caused some stress both trying to get in and also getting out. This was due to other vehicles restricting the narrow entrance.

Pros: Roomy spacious one bedroom. Tons of storage cupboards. Many outlets to recharge electronics. Breakfast way excellent. Many fresh choices. Kettle in room. Big refrigerator Windows that open for fresh air and good air con in heat

Pros: Business

Cons: Location

Pros: Great breakfast, nice size room and pleasant garden. Staff was very friendly. Close to center of town.

Cons: Nothing

Pros: Very well located, close to the city center and all the shopping and restaurants. Has its own parking lot so you don't have to worry about not having any place to park. The hotel staff was nice enough to help us make a few calls for restaurant reservations. The room is quite sizable for Europe's standards.

Cons: The room was okay clean and average, don't expect too much. There's only one elevator and so it's super slow and it smells bad.

Pros: Easy check in procedure done with an smatphone by the receptionist.

Cons: The bed room is too small. You can just walk around the bed.

Pros: Excellent location near the center of the town. Good breakfast. Comfortable bed.

Cons: Underground parking lot us very convenient, but the path is rather narrow and curved. A small car is recommended if you want to use it.

Pros: The location is great, a 5 min walk top the routine ams to the Cours Mirabeau. They're fully equipped with kitchen ware and we were able to take full advantage of that. Hotel Employee was excellent and very helpful.

Cons: Parking was 60 euros for 7 days. You have to pay for parking at most European hotels so it wasn't out of the blue or anything, just that it was extra.

Pros: Location, room

Cons: They clean it only once a week.

Pros: The location is great and everyone was really friendly and happy to help. This made the difference for us.

Cons: The hotel is a little bit dated, but super clean. I would have appreciated a little bit more space around the bed, but that's really a luxury problem in a way.

Pros: comfort bed

Cons: nothing

Pros: Good varied breakfast . The terrace is a definite benefit particularly in the evening with a glass of wine to witness the amazing aerial displays of the birds before they go to sleep. Magical. The staff were very helpful, particularly Muriel, the manager, who advised on the interesting bus trips on local buses. The trips into the countryside are very worthwhile. I liked the bright environment of the staff and décor. Its access into the old town and to the bus terminus is very good.

Cons: Nothing really in the hotel for this price. Perhaps the road outside is not very attractive. There was a slight queue for the coffee at peak time at breakfast.

Pros: Good location. Great breakfast. Friendly staff

Pros: Location, cleanliness, friendly staff.

Cons: No tea and coffee in the room. No bar.

Pros: It was in a beautiful location.and had a wonderful view.

Cons: Room was small.

Pros: Comfortable beds, helpful and pleasant staff. great location.

Cons: nothing

Pros: Service was excellent and the hotel was perfectly located. My favorite hotel Im Aix. Beautiful outside to test and see the views. 24/hr assistance, with modern amenities.

Cons: N/A

Pros: The bathroom was gorgeous and the room was very chic. Staying at other hotels in France I felt the bed was very comfortable in comparison.

Pros: Authentic small hotel recently refurbished. Room was a good size and there was a good shower in the modern bathroom. Rooftop terrance where guests can bring own drinks (no hotel bar) or sunbathe on sun loungers. There was complimentary tea and coffee in the afternoons. Staff very pleasant and helpful. Very central location.

Cons: Nothing to dislike

Pros: Great front desk!

Cons: Not enough electrical outlets. The one in the bathroom hooked to the hair dryer didn't work. Only one outlet in bedroom.

Pros: Hotel small and very central. Very clean and looked recently refurbished. Rooms good size with a modern shower. Lovely rooftop terrace where hotel guests could take a their own bottle of wine (no hotel bar) Sun loungers on rooftop terrace also. Staff were very friendly and helpful. Good value.

Cons: Liked everything

Pros: Front desk staff very friendly and helpful. Great location. Very clean and cute place. Larger bathrooms and room space.

Pros: Simple yet comfortable hotel. Walking distance from the city center, very clean with lovely outdoor area. Free parking available. The staff was friendly and very accommodating and helpful.

Pros: Very clean, sunny and spacious

Cons: A little far to walk to centre

Pros: Lovely, clean hotel, superbly located. When we were leaving we were getting anxious as our taxi did not arrive. The manager (owner?) drove us to the bus station himself and we made our connection. Such a nice thing for him to do.

Cons: The breakfast could have been a bit better, perhaps with a coffee machine and a kettle in the room would be good.

Pros: Great position , handy for the town. Parking on site

Pros: The concierge and staff were friendly and helpful. Location was great, just a short walk from the town center. The room and bathroom were clean and it had a mini fridge, where we kept a few drinks chilled for the next day. Also very glad that we were able to park our car there as parking in the area is really at a premium. Really appreciated the concierge's help and suggestions! We took a tour offered by the city's tourist office and loved it, so check that out when you visit!

Pros: Friendly staff. The room was clean and I appreciated the air conditioning as the weather was very hot.

Cons: The internet barely worked. You could see text but rarely did pictures show. Some apps would not open. Very frustrating, as a result I docked their score under facilities.

Pros: Location and staff

Pros: It is not usual to find a hotel with air conditioning. I appreciated that. The room was quite spacious and the curtain that blocked light from the street made it easy to sleep.

Cons: It would have been nice to have a coffee maker in the room.

Pros: Excellent property and staff!

Pros: Bed was comfy

Cons: Staff funny about where we sat for drinks. Took ages for drinks

Pros: Breakfast choice was varied and included something for everyone. Location ideal as walking into town only took a few minutes

Cons: Staff could have been more welcoming and smiling. Gym was insufficiently equipped and too small for a business hotel where clients would most likely use the gym. Swimming pool could have been larger for doing laps. Parking could have been included for hotel guests instead of being an extra charge

Pros: Location, decor all nice. Staff were great.

Cons: Beautiful decor and hotel but very corporate. More suited to business trips than leisure. Swimming was had restricted times for kids and times available were inconvenient and late for a younger child. No one was in the pool when we visited in the afternoon, so this was a real shame that we couldn’t assess the pool when we wanted to.

Pros: Location and ease of parking. Friendly staff.

Cons: Panoramic view room with balcony was very noisy in the wind at night due to a loose panel. We reported it the next day and our problem was dealt with efficiently by the receptionist.

Pros: Clean and modern, rooms is large and lots of space. Beds are very comfort and we had a good sleep.

Cons: While the hotel and room are nice, the dinner we had in the restaurant was not as good as expected.

Pros: Very kind staff. Good stay.

Cons: Hotel was right, but not a 5 stars level...

Pros: Nice hotel and room, we appreciated the staff and the garden.

Cons: The cooling system in the room has been set too high (super cold) and we never found a way to totally switch it off nor warm the room (opening the window to fight such cooling is not super green !)

Pros: Brand new hotel with very good quality materials and facilities

Cons: Valet parking took 20 minutes as concierge was busy for over 15 minutes with some guests

Pros: Breakfast was very good. Room was very comfortable - bed exceptionally so. Location was good. Outdoor bar was lovely

Cons: The bar staff were not very good - they need more training on how to to deliver customer service.

Pros: The hotel is Great. Room is very comfortable, bathrooms are big and clean, there's an open air lounge to sip a rosé, and have a nice conversation. There's a nice sauna and hamman and an indoor pool. It's supposed to be heated, but during my stay the heater was broken.

Cons: Its a five star hotel, but there's all sorts of five stars. The room service menu is very restricted and is available at the TV, some people won't be able to figure it out. The breakfast is served until 10, and at 10 sharp, you can be having coffee and they will take everything off and come at you to tell you that the meal is closed.

Pros: nice staff. Outdoor terrace is really nice. Convenient parking lot. Large rooms. Separate bathroom and toilets ( in deluxe room ).

Cons: - location in the middle of a commercial zone along the highway ( however once in the property you totally forget that point since you are totally surrounded by trees and you don’t hear anything else than cicadas) - no afternoon or late food service at all: lunch closes at ..1PM and NO ROOM service. ( because the restaurant at the location is high scale , the owners did not consider that having a room service for hotel guests is of interest ...). No food or drink service at night neither. No way to get a tea or some appetizers at the terrace. - terrible amenities. No sport equipment. Pool side is under-used ( large sun deck and outdoor kitchen totally abandoned during our 2 night stay late june ) Our experience was poor with no possibility to check in prior to 4:20PM ( still i have to admit that hotel was fully booked due to a wedding and perhaps housekeeping was very busy ), no soap refill in the bathroom, poorly decorated rooms ( which is too bad since room surface was large and the castle itself is gorgeous). However, staff was dedicated and specifically Jean Paul at the front desk who did everything he could to make our 2 night stay more enjoyable.

Pros: Beautifully maintained, nice pool!

Pros: The ambiance.

Cons: The shower needs a curtain or something to stop water getting into the rest of the bathroom.

Pros: The breakfast was absolutely excellent. Excellent croissants and selection of cheese. Friendly staff. Great location near the tgv station.

Cons: Unfortunately we showed up late the night before and had not eaten. It was our fault for not telling the hotel to prepare us a late snack. Nevertheless it would have been nice if the hotel could have prepared us a cold plate in spite of the late hour.

Pros: the dinning room is beautiful & the breakfast is delicious !

Pros: Rooms nicely appointed

Cons: Pool was not heated

Pros: It looked gorgeous and everything felt like luxury; the softest bath towels ever and a big screen TV. There were eating places very close by as an alternative for those on my budget. It was handy for Marseilles Airport, only 20 mins drive even in rush hour.

Cons: There was nothing to dislike as such. We did find the restaurant very expensive so didn't eat there. 115 euros cheapest evening menu and 21 for breakfast, at time of writing.

Pros: In a park like setting close to Aix a chateau from 14th century with an expensive Michelin star restaurant and comfy rooms

Cons: One of the other guests was very embarrassing around the pool, but the (female) member of reception staff was very sympathetic when we complained. We left next day. The guest was over-amorous with his female partner in an extremely sexual way, in and out of the pool, and there were small children around. The breakfast would have cost around 42 euros. We couldn’t afford it. Also, unlike previous stays in this hotel, we couldn’t have food around the pool, and in any case we couldn’t possibly have afforded it

Cons: Service a little sparse on Sundays and Mondays when the restaurant is closed. Imagine better when there is activity on other days.

Pros: the staff were so helpful nothing too much trouble , the facilities were excellent , within easy reach to the town

Pros: Helpful and professional staff. Lovely meal and comfortable room. We had A wallet stolen on route and the hotel were very helpful and understanding

Pros: The stay was amazing. The staff was so friendly, kind and helpful beyond words. Our breakfast was superb and dinner, too. The hotel and grounds are beautiful. Thank you so much. We only wish we could have stayed our entire visit to Provence in this magical place! Sherri

Pros: We really had a lovely stay. The staff were very nice, helpful and were not intrusive. We loved the resident dog Maya. The location was further from the centre of Aix then we expected- getting taxis in the evening was a challenge and a walk would be unsafe and not to be tried. We took an excellent breakfast on some days. The food menu is clearly designed for high end expensive fine dining- not our cup of tea and therefore not used. Would benefit from a more diverse menu for those not wishing high end fine dining. Thank you for making our vacation most enjoyable.

Cons: Did not like the limited menu particularly for one vegetarian.

Pros: Very comfortable...a beautiful venue...wonderful food....gracious staff...great pool. Th only drawback was the road so close by but I imagine that this has happened over the years.

Pros: Location was great. Parking very easy and convenient. Property was beautiful. Staff was lovely.

Pros: Staff was very friendly and helpful.

Cons: We had the family apartment and the bathroom had no ventilation. If we kept the window open it looked right down to the dining area.

Pros: The entire complex of numerous buildings is a resort offering an excellent restaurant, enormous pool, room service, a variety of room types, a gym, tennis court and massage room all in a rural park setting just a 5 minute drive from the centre of Aix. We booked for 6 nights into a 2 bedroom suite for 4 adults overlooking the garden with a large dining table, a terrace and a shared bathroom. The bed was very large and comfortable and the bathroom was stocked with L’Occitane products. The pond, fountains and various outdoor sitting areas offered a sense of privacy and intimacy; we had space to ourselves in a communal area. The staff were always present and extremely friendly and gracious but unobtrusive. The restaurant food was excellent as were the staff; the locals book into the restaurant which is always an endorsement. If you are offered the BBQ dinner during your stay we would highly recommend the food; each meal is prepared by the restaurant chefs to order on the wood fired BBQ outside in the garden and it’s like a buffet. It was an experience we loved.

Cons: The second bedroom was in the communal area so privacy for one couple was an issue. The ceilings are quite low in the original building which resulted in us moving to a suite in another building for an extra €20 per night; well worth the extra to get a better shower and higher ceilings without losing the charm. The site is a little out of town so we ensured all four of us took the same taxi; €15 each way on average depending on the traffic.

Pros: The relaxed ambience, the ease for parking a trailer. The park setting. The friendly staff. The swimming pool. The food........... I will definitely return.

Pros: Excellent bed and spotlessly clean room. Great location and wonderful value for money - the best two star hotel I have stayed in. Surprised it only ranks as two stars.

Pros: Very nice staff.

Cons: Lots of stairs and high tub, may be an issue if you have mobility problems.

Pros: Spotless, bed is comfortable, shower pressure is strong water is hot and proximity to Cours Mirabeau is excellent at a reasonable price

Cons: The rooms are small but it’s why the price is reasonable

Pros: A very beauty little comfortable hotel, all well cared, the position is perfect, breakfast is very French style, good and sweet.. the room is clean and romantic

Pros: Location was perfect, very comfy beds and great bathroom.

Cons: Wi-Fi in out room was terrible and there was no hot water the day we left.

Pros: This little hotel has all the charm one could want and the location is excellent in the old town Aix. However, packaged with the antiquity come small rooms and no elevator. We were on the third floor. 6 flights of stairs is a long way to drag suitcases. The staff is friendly, helpful and very competent. The breakfast room is lovely and the offerings are very good. If we stayed here again, which we would, we would ask for a first floor room.

Pros: Really good croissants

Cons: Lugging baggage up 3 flights of stairs

Pros: Charming and very French hotel on very beautiful narrow street. Breakfast was superb. Staff excellent.

Cons: Room was a little small but very nice.

Pros: The bedrooms and bathrooms were very nice as expected in a 3 star hotel ( this is only a 2 star but ignore that rating. ) Overall it’s a pretty little hotel and close to the Main Street if Aix.

Cons: When we first arrived we were given a room on the 3rd floor and the stairs are old and steep. I eventually got changed to a 1st floor room which was much smaller but easier on my knees.

Pros: I didn't have breakfast. location was perfect in beautiful locality in old quarter, perfect for Musee Granet.

Cons: The building is old and has a tiled staircase so there is quite a bit of internal noise , also from old doors with noisy closures.

Pros: Small hotel, quiet neighborhood, friendly staff. Easy walk from train and bus station. Stayed 7 days. Small room but OK if you havn't a lot of luggage and stuff....

Cons: No elevator, but staff available to help if needed.

Pros: It is very close to the centre of town. The bathroom was excellent. The room was clean althought the floor is very old and doesn't look very good.

Cons: The bed cover was dirty along the bottom, and the bedding seemed really old.

Pros: Friendly & accomodating staff, nice breakfast room, very good location, parking worked out well; updated bath room was fine.

Cons: Floor rug was stained and dirty; room and simple but adequate furniture needed painting; furniture and drapery actually needed a good cleanng; bath linens were "washed out".With some effort,not even great expense, this could be a very good place.

Pros: I had a basic single room, buyt it had fresh furnishings, with wall TV. Clean bathroom, good value breakfast, great location - 20 mins from bus; 10 mins from railway; 5 mins from township. Only one minor issue - the bed needs a new mattress.

Pros: The Bathroom was very modern compared to the room.

Cons: The room was basically a bed. Comfortable but tiny.

Pros: Location

Cons: breakfast

Pros: Location excellent, close to train and bus stations as well as historic sites, restaurants and shopping. Price very reasonable, given location.

Cons: Room was small in comparison to those in other two star hotels and walls of room needed re-painting or cleaning.

Pros: Very nice classic French style decoration. Nice bedroom floor plan.

Cons: No elevator. The new bathroom is modern style, not classic style like the bedroom and hotel. So, it should have the same style.

Pros: Good location. Many stores are nearby. Just across the road starts a walking street with many small shops, restaurants. Simply walking it straight ahead you can easily reach the main tourists street with different stores and places to have a good lunch/dinner. A parking lot space is available on request.

Cons: Unfortunately there is no convenient way (other than a taxi) to reach the hotel from TGV or a regular train station.

Pros: The terasse was delightful.

Cons: It was all good.

Pros: Very comfortable nicely decorated room with a nice balcony. Great location within walking distance from train or bus station & close to all the main sights. Grocery store next door. Would stay here again!

Cons: Absolutely nothing.

Pros: The hotel was ideally located a short walk from the Main Street. It was very clean, a big room and a nice private car park! The hotel also smelt so lovely!

Cons: Located on the main road but it wasn’t really noisy.

Pros: Short walk into heart of town Parking

Cons: On a main road bedroom window directly onto pavement Limited supply of coffee tea milk in room Parking was not part of room price

Pros: Comfortable and clean good for a one night stopover.

Cons: Bathroom outdated.

Pros: The room was spacious, modern and quiet, the bed super comfortable (though not the pillows). Very well located, charming, an excellent place to stay in Six without breaking the bank.

Cons: Pillows

Pros: Reasonable location within walking distance of centre of town.

Cons: Strong smell of smoke pervaded the room and was unbearable despite requesting a non smoking room. Bathroom was incredibly cramped. Instead of toilet paper they had individual tissues. It was not made clear to us how to access their parking and then when the receptionist found out we had parked elsewhere he tried to upsell us on the hotel parking which would have cost us a lot more overall to change carparks acting on his advice.

Pros: Good location with available parking, albeit a might tight re: the underground parking space. Okay breakfast but more hot options would be nice. Our room was a bit dark with only one window facing an alley, but better than our in-laws who were assigned a handicap room (not requested) with a wetroom bathroom and facing directly onto the sidewalk at street level. The outdoor spaces were a comfy spot to sit and read. All-in-all, a good hotel well located to check out the sites.

Cons: There is a strange trough in the driveway outside of the reception area which caused me and another guest to fall. This hazard needs to be addressed by management. I was lucky to only suffer bruising and swelling of a knee.

Pros: Location is very close to the centre - everywhere was easily walkable. Underground car park was appreciated. Comfortable room with balcony view. Shower room was a bit squeezed but had everything you need. Breakfast was fine with usual selection for a continental breakfast. Might prefer to go out next time rather than pay €11 however. Staff very helpful and friendly!

Cons: See above.

Pros: The employees were very accommodating and let us park our rented car before check in

Cons: Shower facilities could be improved

Pros: Friendly staff Spacious room Centrally located

Cons: Slightly aged no pool

Pros: Location was very convenient. The receptionist was very kind and let us store our bags after we had checked out.

Cons: Our room was freezing even though we had the "heat" turned up as far as we could. In their defense, we didn't report it so I don't know if it was the hotel or just the room. Luckily, there was sufficient blankets on the bed.

Pros: Old building,nicely decorated, gave you the feeling of being in another time. It was also great that it had parking.

Pros: Good location near sites & train station.

Cons: The room did not feel so clean.

Pros: We chose the Concorde for its combination of relatively central location, price, and availability of parking since we were travelling by car. It met our expections for all of these things, but what we didn't expect was the extremely friendly staff and the lovely large room with a patio deck where we could enjoy wine, cheese and bread overlooking the rooftops. Great place!

Pros: location

Cons: car park not included and hard to find in hotel location. Also, hotel car park is limited until 12pm which limits you if you have plans which could get you back late

Pros: Location was very good, within walking distance of main tourist area. Bus right outside door also.

Cons:

Pros: The hotel is located near the congress center. I have stayed in a renovated room which was nice and comfort. Some of the rooms are not as good.

Cons:

Pros: Location was excellent - easy walking distance to city centre. The parking facility is a big advantage (Aix is a bit of a nightmare otherwise!!). We booked the suite and thoroughly enjoyed having beakfast on the terrace!

Cons: Some of the plants, paintwork and furniture outside (and on the terace) could perhaps do with a bit of extra maintenance.

Pros: The size of the room was very good with separate wc and bath/shower although we did have a superior room. The room was not in the hotel itself but to the rear similar to a motel. Staff very friendly and helpful. Very good location.

Cons: breakfast was fairly average and not worth additional cost

Pros: Nice balcony

Cons:

Pros: Contemporary design of the common areas. Roomsize and bathroom. We also got a 10% complimentary voucher for the restaurant. I think this is an excellent transit hotel ie for 1 night only

Cons: Restaurant was shut in the afternoon. We checked in around 3pm, got to the restaurant around 4pm and were told that the chef was not there and that the restaurant would reopen in the evening. They tried to offer us a charcuterie or cheese plate but did not have anything else. Parking is 10Euros extra per night. Food is very expensive in the hotel. Location is not so great either. There are no restaurants in the neighbourhood. Aix centre is about a 20 minute walk away

Pros: Good stuff! The staff!! - an awesome team!

Pros: Very large, clean and comfortable room. The restaurant is probably overpriced but offering very good dishes. Location wise is OK or not depending on what you need, 20 mins walk to the city centre across a not so nice area and busy street, but just next to the highway exit. Very convenient indoor parking facility. Very kind staff - one of the nicest experiences ever in France! I will come back :)

Pros: Everything

Pros: When we checked in at mid night we get a used room ground floor thats looks at garbage containers. After complain. Fist he deinigh We get room that’s ok. Terrible check in. On the other side. Morning leaving was a sweet lady that canceled the parking cost to compensate

Cons: Paying parking cost. It’s a hotel where u need to have parking so need to be included. And the issue with room used as said in previous text.

Pros: Room comfort.pool

Cons: Very noisy located at intersection of 2 motorways. Walking very stressful across intersection. Witnessed one pedestrian after accident lying on road. On top jackhammers for roadwork through the .night. Very far from centre 2k with need to walk across very dangerous roads and motorways. Staff ignorance of room location overlooking motorway pool...And rather rude regarding noise, argue back to you that rooms are quiet.

Pros: Clean and quiet

Cons: It’s a bit of a walk from town, near a motorway

Pros: The location good that it’s not to far by walking.

Pros: The beds!!! Comfiest bed ever and really nice quiet room which was sparkling clean. We had a fabulous breakfast in bed. We loved the friendly staff who went the extra mile for us to make our stay special. The pool is a nice touch for hot days and the cocktails are great too! Overall a great value hotel for a short break in Aix-en-Provence, would highly recommend :)

Cons: The location was just a little bit further out so we got taxis each way, but for the value of a cheaper, very modern and comfortable hotel it was worth it :)

Pros: Great breakfast, wonderful staff, clean and pleasant rooms.

Cons: The swimming pool should be cleaner.

Cons: Breakfast could be better

Pros: Great atmosphere. Pretty . Lots of character.

Cons: Room was small. Tv didn’t work and no replacement was provided.

Pros: Great location. Easily accessible to both train and bus stations.

Cons: Strange smell in the lobby and hallways

Pros: Excellent location!

Cons: Bath/shower leaked onto floor.

Pros: Glorious historic building, right in centre of town. Excellent breakfast, elegant surroundings, friendly, helpful staff. Large bedroom, good shower.

Cons: More tea bags, we don't all drink only coffee

Pros: The location is fantastic. The hotel is located in the heart of the old city and everything is within walking distance. The breakfast is also very good although it was not included in the room rate but well worth the extra money. Staff is also very good.

Cons: Our room faced a court yard that had very little ventilation. There were also pigeons flying around so we were fearful one might enter the room when we left the window open. The mattress was definitely of inferior quality compared with other hotels in France and finally the carpet could use a redo. The interior all in all could use modernizing.

Pros: We liked everything there staff very helpful and great location

Cons: Nothing24

Pros: Common spaces were amazing... a real masterpiece, with great atmosphere from the 16th century. Staff was also nice and very helpful . Breakfast was decent although not the best I've had recently.

Cons: Rooms condition was very rundown. Needs a lot of renovation. Carpet should be replaced. No safe provided, no tea/coffee making facilites. It is a real pity as this hotel has so much potential given the beauty of the common spaces.

Pros: Loved the fact it was a old chapel at one time. The room was clean and spacious.

Cons: Nothing

Pros: Beautiful facilities, space in lobby and breakfast area to relax and we had guests for wine and cheese a couple evenings, staff set up plates and glasses gladly..Great staff and location, location!!!! Aix is wonderful !!!

Cons: Can’t think of anything!

Pros: The breakfast was very fresh and the rooms were fine - nothing too glamourous but a great view!

Cons: The rooms were looking a little dated and tatty but it was fine overall - nothing was broken (although a shower curtain would have been welcome). It did take some time for someone to come and unlock the front door when we returned from a meal out (just after midnight).

Pros: Charming hotel Super location. Friendly staff. Have stayed here before and would again .We were upgraded to a wonderful chamber de luxe

Pros: Nice building, nice staff, good location

Cons: too small room, basic services for the price

Pros: Very comfortable hotel in a brilliant location in a lovely town

Pros: The Staff where very helpful, a excellent location for the town

Cons: There was no room service, nor tea/coffee available in room. The bathroom was clean but in need of refunishment , the sheets clean bed comfortable , but carpet was in need of a good clean

Pros: Excellent location, a few steps from the Cours Mirabeau. Helpful & welcoming staff. Reservation honored at the rate quoted. Rooms are somewhat small, but the hotel is in an old, but beautiful historic building.

Cons:

Pros: The dinner was good and reasonably priced.

Cons: The pillows made sleeping difficult.

Pros: Super friendly staff and walking distance ffom the center. Free parking. Good neighborhood.

Pros: Very good, helpful staff. Good evening meal and plentiful breakfast. Excellent car park.

Cons: The room was a little small and no tea making facilities in room

Pros: Pleasant ,helpful staff, comfortable room, good choice of breakfast and a nice pool for guests to use. There is parking onsite but it was easy to travel to the city centre by bus from the top of the road and to return cheaply by taxi. A most enjoyable visit.

Pros: Very helpful staff, comfortable clean and good breakfast

Cons: The bar was often left unattended making it difficult to get drinks when you wanted The location was a long way from the centre good 25 minute walk

Pros: Clean small and quiet. Free parking and easy access to the highway. 30 min walk to center, or take the bus at the corner.

Cons: Very compact room. Little space for bags or to get up.

Pros: Perfect and nice staff!

Pros: Good location for a short stay near the motorway with parking. The room was comfortable and very clean. The staff was friendly and accommodating.

Cons: A little outdated but good value for the price.

Pros: Room lovely and big. Nice pool area. Fine service.

Cons: Bland lobby, not very welcoming. Location is quite far from centre but walkable.

Pros: Excellent hotel we enjoyed our stay very much and we will use it again in the future.

Cons: Nothing.