Pros (+) We would return if the price is right.
Cons (-) The elevators and confusing levels and entrances from outside.
4 stars
The Westin Dallas Downtown
Photos of The Westin Dallas Downtown
Overview
Situated within the One Main Place building, The Westin Dallas Downtown provides a haven of wellness near some of the city's most compelling sites. Our hotel in downtown Dallas, TX near Dallas Love Field Airport places you near popular attractions including the Arts District, Dealey Plaza, Reunion Tower, American Airlines Center and the Texas State Fair. Sample fulfilling fare and fine wines at our on-site bar and restaurant, specializing in American and Cajun cuisine. Work well in over 34,000 square feet of hotel event space, including three ballrooms and a glass-enclosed pavilion. Punctuate a stimulating day of business, shopping or dining from our Dallas city hotel with a swim in our rooftop pool or an energetic workout at the WestinWORKOUT® Fitness Studio. Our hotel rooms and suites are ready to revive you after a busy day, offering signature Heavenly® Beds, scenic views of downtown Dallas and White Tea Bath & Body products. Relax, recharge and tackle the day ahead at The Westin Dallas Downtown.
Latest deals for The Westin Dallas Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at The Westin Dallas Downtown
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24-hour front desk
Basics
- Free Wi-Fi
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- Adapted bath
- No smoking
- Non-feather pillow
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Smartphone dock
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
General
- Interconnected room(s) available
- Telephone
- Carpeted
- Storage available
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
- Indoor play area
Parking and transportation
- Parking
- Valet parking
- Private parking
Bedroom
- Feather pillow
- Fold-up bed
- Wardrobe or closet
Things to do
- Gift shop
- Bicycle hire
- Board games/puzzles
Workspace
- Fax/photocopying
- Desk
Pool
- Rooftop pool
- Indoor pool
Outdoor
- Garden
Health and safety
- Safe
Fitness
- Fitness centre
Reviews of The Westin Dallas Downtown
8.2
Very good
343 verified ratings
Wonderful
206
Very good
35
Good
25
Okay
19
Fair
14
Mediocre
17
Poor
27
Summary of reviews
Guests say
Guests appreciated the great location and spacious rooms, but many were disappointed with the service quality, cleanliness issues, and noise levels. The valet service was particularly criticized, and there were complaints about the lack of proper amenities and room service. Overall, while some aspects of the hotel were enjoyable, many guests felt that improvements were necessary to meet expectations.AI-generated from customer reviews
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Score by provider
7.6 out of 10
2 reviews
8.2 out of 10
4 reviews
All reviews
Pros (+) I liked that they allowed me to do an early check-in.
Cons (-) I didn’t like all of the hidden room service fees. Was not told a 22% gratuity was included so i tipped on top of that
Pros (+) I don't want to ask a bottle of water every time I want to drink water. no toothpaste, mouthe wash or brush. no shaving cream
Cons (-) I don't want to ask a bottle of water every time I want to drink water. no toothpaste, mouthe wash or brush. no shaving cream
Pros (+) Bathroom was amazing and bed was incredibly comfortable. The layout of the floor is a bit confusing but got the hang of it after the first few times. Overall my stay was great and I would definitely come back.
Pros (+) Bathroom: it was big, clean, had amazing lighting and neat, futuristic features.The shower could fit 3 people with a huge bench. The shower head was by far the nest thing about the whole stay! It was a massive, square, waterfall that covered every inch of me at one time. This is where the positives begin and end however.
Cons (-) My husband took me to the Westin Downtown Dallas for our anniversary. We are not wealthy and my expectations may be too high for today's lack of standards...I don't know. Parking: Self is $26, valet is $30 (only options) Bed: Like sleeping on the floor with only a thin down blanket to cushion you. Room Service: Not only did it take forever to get, but we called 3 different times before we made a c...
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Pros (+) The rooms very large and the gym was awesome. They even provided workout clothes and shoes, which I forgot to bring. The staff was very professional, except for the maid service.
Cons (-) The maid service was lazy. The staff only cleaned the room once in three nights in spite of our repeated efforts to have it cleaned daily.
Location
1201 Main Street, Dallas, TX 75202
What's nearby
- Renaissance Tower129 m
- Thanks-Giving Square0.4 km
- John Fitzgerald Kennedy Memorial0.4 km
- Dallas World Aquarium0.5 km
- Union Station0.6 km
- Dallas City Hall0.6 km
- Kay Bailey Hutchison Convention Center0.7 km
- Dallas Statler Hilton0.7 km
- Dallas Museum of Art0.8 km
- Reunion Tower0.8 km
- Dallas Theater Center1.2 km
- American Airlines Center1.4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at The Westin Dallas Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at The Westin Dallas Downtown
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Value for money | 7.6 |
|---|---|
Distance to city centre | 0.5 km |
Nearest airport | Dallas Love Field |
Distance to airport | 8.8 km |