Health and safety
Services and conveniences
Accessibility and suitability
Media and entertainment
Things to do
Parking and transportation
Cons:The elevators and confusing levels and entrances from outside.
Cons:I didn’t like all of the hidden room service fees. Was not told a 22% gratuity was included so i tipped on top of that
Cons:I don't want to ask a bottle of water every time I want to drink water. no toothpaste, mouthe wash or brush. no shaving cream
Cons:My husband took me to the Westin Downtown Dallas for our anniversary. We are not wealthy and my expectations may be too high for today's lack of standards...I don't know. Parking: Self is $26, valet is $30 (only options) Bed: Like sleeping on the floor with only a thin down blanket to cushion you. Room Service: Not only did it take forever to get, but we called 3 different times before we made a choice that they actually had!! They had "run out" of the first 2 choices, and the third choice we were informed, although it was already on the menu, it was new and wouldn't be actually available for another 2 WEEKS!!! A 5 stat hotel shouldn't run out of everything or misrepresent a darn thing in my opinion! Staff: Cleaning lady flat out walked in on us twice! So we had to leave the "Do Not Disturb" sign on the door the entire time with the extra lock on. However, the front desk had to call so we could open the door for the towel guy because he couldn't knock with the sign there (maybe the maid could learn from him). TV: Only a handful of channels and the programs/actual episodes, that are the same everyday! I'm talking not just the same program but the exact same episodes everyday we were there. Noise: Although on the second to highest floor, 31 floors up, we heard sirens, traffic, and construction (the entire time)! I understand we were in downtown Dallas, but seriously, I even had to listen to the delivery truck trying to back up and park for almost 5 minutes a couple times a day. We heard every door that opened and closed, and although we were as far away from the elevators as one could get, we heard it EVERY time it moved! Checking out: We requested a luggage cart/dolly THREE times over a total of 35 minutes and still NEVER saw hair of it nor any attendants! We waited until the exact minute of check out time and then hauled it all down by ourselves with no apology or anything. Misc: No vending machines, and the gift shop is an over priced joke even in gift shop standards. However there is a nicely stalked, friendly staffed Seven Eleven around the corner within comfortable walking distance. All of that said.....would I own the bathroom, yes! Would I ever stay there again, NO.....but that's just me and my opinion.
|Check in anytime after 15:00, check out anytime before 12:00|
|Cancellation/pre-payment policies vary by room type and provider.|
Guests with existing The Westin Dallas Downtown reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at The Westin Dallas Downtown for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
The Westin Dallas Downtown is located at 1201 Main Street in Downtown, 0.5 km from the centre of Dallas. John Fitzgerald Kennedy Memorial is the closest landmark to The Westin Dallas Downtown.
Check-in time is 15:00 and check-out time is 12:00 at The Westin Dallas Downtown.
Yes, The Westin Dallas Downtown offers free Wi-Fi.
No, The Westin Dallas Downtown does not offer free parking.
No, The Westin Dallas Downtown does not offer free airport shuttle service.
The Westin Dallas Downtown is 8.8 km from Dallas Love Field. The Westin Dallas Downtown is 21.2 km from Dallas Addison.
Yes, The Westin Dallas Downtown is a pet-friendly hotel.
Yes, The Westin Dallas Downtown has a pool on-site.