The pool was nice and the gym
The breakfast awful!!!! Only the orange juice was good
Pretty good for the bucks
Installations are nice and the pool area is comfortable for a chill afternoon. How ever music was loud if you consider that most people are there soaking up the sun
Staff in reception should be a little nicer check in took long.
Good wifi and nice room!
During the day was loud renovation in building.Only one elevator,need wait a lot.
Can’t speak for all rooms of course but room 508 could certainly need a makeover. Balcony door didn’t close properly, lighting wasn’t sufficient and the bathroom looked somewhat dated. However, the hotel as such is nice, great pool area, good coffee shop, nice staff. It’s not directly in the centre but walkable
The hotel offers free shuttle service to two partner hotels at the beach. They charge you 600 pesos for a day pass for these all in resorts but that’s not worth it. (Plus it’s a ridiculously bureaucratic procedure to get there and in) The beach was great, but the food was lousy and the service poor. Had the feeling they intentionally slow down the service to serve less. In any case, better option is to go to a public beach in my opinion
Check out was disappointing and my toilet leaked the entire stay.
Never heard such a hotel policy!
The hotel is located in downtown - close to everything.
My girlfriend was sick. I called room service for breakfast. (Breakfast was not included and I was paying for it) They told me that they are busy and we must come downstairs. I went downstairs in the their restaurant. They told me that I can not take food to the room. My girlfriend must come downstairs to eat. I explained but they told me that this is their "hotel policy" and they can not do anything. I walked to a nearby restaurant and got the food. I travel all over the world on a regular basis and never heard such policy in a any hotel!
Staff were super friendly . Especially Carla . Loved her :) Food was great . Thanks to the kitchen staff !! See you Guys soon !!
Pool area was very nice. Close bus bus connections.
Long way from beach. Room a little musty smelling. Club a little loud right below us.
With a stay at Smart Cancun by Oasis, you'll be centrally located in Cancun, just a 4-minute walk from Ceviche Square and 10 minutes by foot from Benito Juarez Municipal Building. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Based on 2,782 reviews
Value for money
Policies vary by room type and provider.