Hotel Xbalamque and Spa

Hotel Xbalamque and Spa

Av. Yaxchilan No. 31, Centro, 77500 Cancún, Quintana Roo, Mexico
+52 998 193 2720

rate per night


based on 2,208 reviews

Hotel Xbalamque and Spa
Sat 10/6
Wed 14/6

About Hotel Xbalamque and Spa

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi and Parking for free
Located in Downtown Cancun, this spa hotel is within a 10-minute walk of Las Palapas Park and Market 28. Plaza Las Americas and Dubai Palace Casino are also within 2 miles (3 km).

Photos of Hotel Xbalamque and Spa

Latest deals for Hotel Xbalamque and Spa

Sat 10/6
Wed 14/6
Show deals with
Double rooms($47 - $103)
Double room
2 double beds

2 double beds


2 double beds

2 double beds



$56 totalKAYAK
2 double beds

2 double beds


Superior rooms($139)
Superior room
no bed type specified
no bed type specified


$139 totalTravelocity
Standard rooms($43 - $117)
Standard Room
1 double bed

1 double bed



$43 total123Milhas
2 double beds

2 double beds



$49 totalTraveluro
1 double bed

1 double bed



$51 totalKAYAK
Deluxe rooms($64 - $134)
Deluxe room
no bed type specified
no bed type specified


no bed type specified
no bed type specified


$69 totalTraveluro
no bed type specified
no bed type specified



Amenities at Hotel Xbalamque and Spa

  • Outdoor pool
  • Spa and wellness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Free parking
  • Flat-screen TV
  • TV

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • First-aid kit
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Enhanced cleaning
  • Hand sanitiser in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Safe
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces


  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Shampoo
  • Free toiletries
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Services and conveniences

  • Ticket service
  • Car hire
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • 24-hour front desk

Accessibility and suitability

  • Disabled access
  • Lift
  • Multi-lingual staff
  • No smoking
  • Upper floors accessible by stairs
  • Designated smoking area
  • Private entrance

Pool and spa

  • Spa and wellness centre
  • Massage
  • Spa
  • Outdoor pool
  • Sauna
  • Pool towels


  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop


  • Shower
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom


  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Socket near the bed
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Things to do

  • Evening entertainment
  • Beauty salon
  • Karaoke


  • Terrace/Patio
  • Garden


  • Laundry facilities
  • Laundry service


  • Tile/marble floor
  • Storage available

Parking and transportation

  • Free parking


  • Desk

Family friendly

  • Babysitting or child care

Reviews of Hotel Xbalamque and Spa

OkayBased on 2,208 verified guest reviews

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Newest first
3.4 Poor
Cons:Didn't have my room at time.roaches,pool not clean. And the advertise as a resort.
2.5 Poor
Pros:The Hotel had potential. Only if they could've just kept it clean. Smh!
Cons:There were apparently bed bugs in my friends room. The bugs ate through their shirt at night. I had mold in my first room and it smelled like that all around the hotel. Hotel is out dated and if only they could keep up the maintenance then the hotel would have a lot of potential. The night staff had horrible service. Treated us like they didn't care what was going on. my first room was a suite. Horrible. The AC didn't even work. My second room, which was a regular room, was a lot better than the suite but it was a little scary to sleep. The AC in that room was on blast. Almost reminded me of a freezer. Better than the last room but I almost froze to death. All around this hotel was pretty bad. I guess you get what you pay for but definitely worth the money to stay somewhere else. Oh yea! Did I mention that there were bats in the hotel?!? Yes I said bats. Smh!
7.1 Good
Pros:Good location to bars, it's air conditioned and its a cool looking hotel. the hotel bar food is kinda crappy. The water didn't work for the first few hours after we checked in but I'm pretty sure they had it turned off to our floor to converse it or something. That's what it sounded like anyways. There's no blankets on the beds, only sheets. We stayed for $60 cad. You're in a good location for bars, everything's walking distance and you have a ton of choices. I'd stay here again. We didn't see any bugs (and I looked) and the bed was pretty comfy


Av. Yaxchilan No. 31, Centro, 77500 Cancún, Quintana Roo

What's nearby

  • Parque Las Palapas149 m
  • Iglesia cristo rey210 m
  • Parroquia de Cristo Resucitado4.2 km
  • Torre Escenica4.7 km
  • Playa Langosta5.3 km
  • Playa Tortugas6.7 km
  • Cancun Golf Club at Pok Ta Pok7.6 km
  • Acuario Interactivo8.8 km
  • Playa Caracol9 km
  • Playa Chac Mool9.1 km
  • Forum Beach9.2 km
  • Kukulcan Plaza9.3 km



Check in anytime after 15:00, check out anytime before 12:00


Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Xbalamque and Spa

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Distance to city centre

0.6 km

Nearest airport


Distance to airport

14.8 km