Good to know
|Distance to city centre||0.6 km|
|Distance to airport||14.8 km|
|"Great location near the historical centre"||(in 29 reviews)|
|"Location near bus station."||(in 45 reviews)|
|"The pool was greatly appreciated !"||(in 22 reviews)|
|"No internet in the rooms."||(in 7 reviews)|
|"The room was extremely dirty."||(in 19 reviews)|
Time of year
Show reviews that mention
|air conditioning||in 19 reviews|
|breakfast was great||in 8 reviews|
|broke into the car||in 3 reviews|
|bus station||in 52 reviews|
|food was very good||in 11 reviews|
|friendly staff||in 43 reviews|
|good restaurants||in 12 reviews|
|great location||in 54 reviews|
|location close||in 41 reviews|
|room big||in 45 reviews|
|smell of mold||in 4 reviews|
|staff is excellent||in 52 reviews|
|swimming pool||in 40 reviews|
|wifi in the rooms||in 13 reviews|
Friendly and helpful staff. Spacious room and bathroom. great location. Spa was great.
Elevator not working. Food in Adelita. Broken Pool Patio furniture
Enjoyed dinner - very friendly and helpful staff - including the night mgr. I wanted a 'substitute', and they were eager to provide it. Loved the Spa.
Night and day - on the other hand, I disliked the breakfast. Ignored by the one waiter too busy sweeping the floor. When the food was finally served - it was cold. Desk manager allowed me to take from the breakfast buffet in lieu of a cold meal. Night waiter was excellent - breakfast waiter -not so much.
Nice big pool, close to central bus station.
Mould in the bathroom, dripping holes in the ceiling and the bathroom window was stuck open. That in itself is not a problem until the cleaners leave the door open and room is full of mozzies!
Our flights were messed up with Thomas cook, we asked if they could accommodate us staying one night earlier. They said that was fine and we should converse at reception when we arrived. We arrived and the reception denied us moving the date. We had to pay twice. If we had known this before we would have cancelled. Terrible service, would not go back.
The Mayan theme on the hall, walls and stairs.
Elevator doesn’t work our entire staying.
With a stay at Hotel Xbalamque and Spa, you'll be centrally located in Cancun, within a 5-minute drive of Market 28 and Plaza Las Americas. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
based on 1,808 reviews
Policies vary by room type and provider.
FAQs when booking at Hotel Xbalamque and Spa
Where is Hotel Xbalamque and Spa located?
Hotel Xbalamque and Spa is located at Avenida Yaxchilah N 31 in Ciudad - Downtown District, 0.6 km from the centre of Cancún. Parque Las Palapas is the closest landmark to Hotel Xbalamque and Spa.
When is check-in time and check-out time at Hotel Xbalamque and Spa?
Check-in time is 15:00 and check-out time is 13:00 at Hotel Xbalamque and Spa.
Does Hotel Xbalamque and Spa offer free Wi-Fi?
Yes, Hotel Xbalamque and Spa offers free Wi-Fi.
Does Hotel Xbalamque and Spa offer free parking?
No, Hotel Xbalamque and Spa does not offer free parking.
Does Hotel Xbalamque and Spa offer free airport shuttle service?
No, Hotel Xbalamque and Spa does not offer free airport shuttle service.
How far is Hotel Xbalamque and Spa from the airport?
Hotel Xbalamque and Spa is 14.8 km from Cancun. Hotel Xbalamque and Spa is 65.4 km from Playa Del Carmen.
Can you bring pets to Hotel Xbalamque and Spa?
No, pets are not allowed at Hotel Xbalamque and Spa.
Does Hotel Xbalamque and Spa have a pool?
Yes, Hotel Xbalamque and Spa has a pool on-site.
Most popular landmarks
- Parque Las Palapas 145 m
- Iglesia cristo rey 206 m
- Parroquia de Cristo Resucitado 4.2 km
- Torre Escenica 4.7 km
- Playa Langosta 5.3 km
- Playa Tortugas 6.7 km
|Playa Del Carmen||65.4 km|