First time flying with Singapore airlines and I’ll give them two thumbs up 👍 👍
Food was served to different people at different times and it wasn't clear why. The crew apologized for the wait. But it felt odd and inconsistent. They could use charging ports on each of the seats. Mine didn't have any. Also, they could've offered more snacks. It was a 12+ hour flight and no snacks were ever offered. Everything else was OK.
The flight crew was phenominal! We couldn't have asked for any better. They were experienced professionals.
I have difficulties to book wheelchair for my parents returned flight
Lounge a access was excellent as was the attentiveness and service from the crew as always. The food and drink supplied were of good quality. The entertainment system had a good selection and I liked the mapping system supplied. However the screen wild have been bigger and the operation a little smoother to navigate. The seats were barely comfortable, but adequate.
Good service and food. For buying items on flight should be preordered as they don’t keep much stock on board.
It was an average flight. I would have expected more from this airline. Food, seats, service, etc was just average. I just give them some extra points for offering free WiFi on board with just a Krisflyer account.
The food options and quality could use some more excitement and variety.
Timing very good from sfo to Singapore and service was awesome and economy class seats are great overall very good experience thanks
The seats were more narrow than at other lines. Food was mediocre (economy class)
Air New Zealand over sold our flight and tried to bump us to yesterday. After several calls we got booked to United about 6 hrs before our original flight. No apologies!
Please add more Bollywood movies and recent movies to the entertainment.
The disembarking steps in Wellington were precarious and I felt quite insecure. There was no one on the tarmac to greet us and help. The embarking ramp in Blenheim was much more satisfactory. The rest of the flight was fine.
The food was not as good as Air New Zealand. The veg pasta was pass-able but the veg cibotta sandwich was dry, hard and not up to par. The coach staff were attentive and accommodating.
Air conditioning was turned to the wrong setting. Way too hot. The entertainment system kept resetting and didn’t work half the flight. Said something to the crew. They didn’t do anything to help. Plane had a mechanical problem that resulted in 2.5 hour delay. Boarded the plane, had to disembark and get back on.
Flight was delayed by 2 hours. Got lucky that i had a long connection, else would have certainly missed my connecting flight. Food is just okay, specially the breakfast is worse . Asked for water 30 mins before landing, the response is that we are landing so everything is packed . I guess traveling in economy that’s what we get. Probably business class passengers would get a different answer. Only good thing is that wifi service is available from auckland to lax for most part Next time will try united or American and then compare.
They are my favourite airline in the world by a million miles.
Do the bumpy weather the whole trip they were very few times when the seatbelt sign wasn't on
Great except paying $240 usd for 2 pounds over on a checked luggage. Outrageous.
Nice friendly staff and crew. Love the 787 flight. Get meals and lots of drinks!
