Low season | February |
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High season | December |
Cheapest flight | $1,577 |
Can you please process refund. Mum died and dad went to Pakistan to bury her after cancelling flight.
Can you please process refund. Mum died and dad went to Pakistan to bury her after cancelling flight.
Short flight so no entertainment, turbulence so no food service - overall flight as expected
All was good, the only thing was it didn't run on time.
The staff and crew on board were excellent. Business class however, was very weird. I thought we would have individual pods, but the way it was set up was unexpected. Not very private and If you wanted to lay down, you had to have an entire bed made up for you by the crew, rather than how Delta one works where you could just lie down whenever you feel like it. It was a 16 hour flight. I chose not to have my bed made, and that turned out to be a good idea because everybody who had their bed made had to wait for the crew to roll up their mattresses. So strange!
Crew were pleasant, happy to be there and were a joy to be around. Entire operation was professional, well thought out and ran like a Swiss clock.
Couldn’t request a vegan meal somehow but I noticed other people getting them
United flight from SFO to PDX was cancelled. I will ask for a refund. Had to book on Alaska
Good food and entertainment options. Great Staff that were all welcoming and caregiving.
The recline on the seat in front of me came back so that I was staring at the top of the man’s head in front of me the whole trip. He refused to bring his seat back up twice every time he was instructed to do so and only relented when he had a tray of good in front of him. And then right back in my lap!!! Horrible man!! I complained to the staff multiple times, but no one would address the issue. Otherwise, it would have been a perfect flight.
Flight was canceled due to technical issue shortly before the check-in counters opened. Passengers were rebooked on a flight three days later. Request to be accommodated on Air Tahiti Nui could not be processed. Customer service sorted out the refund after calling and being put on hold for almost an hour.
The flight was delayed over 2 hours. We had to wait on the plane and the air conditioning was turned off. The food was average and the cutlery was wooden!
Perfect. The flight was on time and the crew were very friendly and helpful.
After British Airways cancelled my London to Sydney and Virgin Australia refused to refund, there was no ways I would try Virgin Australia again, so it was Qantas - what a good flight experience. So much easier to get off an international flight and get a local flight without having to add extra amounts for baggage
I was thrilled with the bottle of water, blanket, pillow, earphones, and little packet of toothbrush, toothpaste, earplugs. I was very satisfied with the meals and snacks and drinks. I alao was very grateful to have a seat that backs up against the lavatory, as it made it very easy to get to the bathroom without being jumped in line, as so often happens in the airplane. Of course that was just a random strike of luck, but it really made a difference.
Food was great. Customer Service not so much! Flight Delays.
It was so hot on the plane mixed with being quite turbulent and a rough landing. We all felt very nauseous for hours afterwards. Crew were lovely though.
For a long haul, the flight was good. We left an hour late due to a seat in business class not working. But they made up time and we still got in on time or even early thanks to tailwinds. The crew was friendly. The meals were okay, nothing special.
No internet on international flights in this dsy and age is bad.
Our flight was delayed twice and after we boarded it was delayed again as they were searching for a passenger's small bag. We arrived in Hobart one hour later.
flight delayed, wait in crowded gate. staff inattentive. had to remind them to get my coat from their closet. not many new movies, media choices were limited (nothing compared to Emirates.)
Everything got delayed we were supposed to land at 1pm and landes at 8-9 pm … was horrible
Your food is AWEFUL! For Premium Economy this was the WORST FOOD EVER - salad and tomatoes were all spoiled, "chicken" was awful and burnt. This is the WORST FOOD of ANY AIRLINE!!!!!!!!!!!!!!! horrible
Terrible Initial delay for almost an hour before boarding and departing in Seattle. Then a “customary” wait on the tarmac in Newark after landing for half an hour. I call it customary because it happens almost every time I land in Newark. I do t know if it’s Newark or United airline but it’s a travesty . I use Newark because it’s closer than jfk to where I live but am strongly considering switching because of extremely poor in time performance and Condé and delay after landing
The boarding process was delayed and the miscommunication of what seats are broken
It got us to our destinations pretty well but the flight from Dulles to Newark was the size of a school bus or less and the flight to Israel was better but premium seats are way tooo expensive and necessary. The seat cushions in economy plus are virtually nonexistent. The service was minimal. There was a noticeable absence of beverage service, including nonalcoholic beverages. The flight to Israel was my mos on time flight to Israel ever. The pilot talked too much, though, especially yelling instructions at everyone.
Great, my mom's flight was cancelled last min and the next day was my wedding day. The customer service and the desk at the airport did everything possible to get my mom on the soonest flight and she could make it to my wedding. Thank you
It was soooo hot I was sweating even at altitude. I know you want people to sleep, but keeping it that hot is stupid!
flight delayed, was put on another flight after standby queue, luggage was misplaced and arrived to me 3 days later
How would you rate my experience when I was stuck in YOW without being offered a cup of water by the airline?
Was 4 1/2 hours delayed. No food options, poor entertainment and cramped seats made worse by people in front reclining while we could not as in back row.