Cons: "Boarding was delayed for 25 min and was no information for that. Otherwise everything was good"
Cons: "We missed the smile and quality service liked before. Food quality is just okay. Timeliness for departure/arrival was excellent."
Pros: "When the seat folded down (business class) into a bed, it gave almost a twin size bed that was flat."
Cons: "Being in business class, I had expected the food to be better. Also, the red wines offered were only a sub selection of the ones in the menu."
Pros: "Cabin crew was amazing!"
Cons: "Food was mediocre and we've had better on Singapore Airlines before."
Pros: "The crew was really nice. The plane was clean and comfortable."
Pros: "Flight attendants were very friendly, professional and helpful"
Pros: "Crew were really lovely and friendly. A bit of spacee on the plane which always helps"
Cons: "Nothing Better than average flight"
Pros: "Seats were good"
Cons: "Food could have been better"
Pros: "Crew was very courteous, went above and beyond."
Pros: "Nothing."
Cons: "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."
Pros: "Everyrhing"
Cons: "Everything was fine."
Pros: "With Singapore Airlines the service is always good I actually paid extra to fly them after three weeks in India"
Cons: "Older plane with a fair amount of broken down details Plugs don’t all work, magazine pocket had rips, etc.... could be that they allocate resources to different markets"
Pros: "They treated you like you were important and really took care of my every need"
Cons: "Getting on a cattle car to go to another terminal and then get in line again to go on the plane"
Pros: "Boarding was great. Staff was cordial. Excellent flight."
Pros: "Espresso coffee, champagne, crew, headphones"
Pros: "So good to get on a flight where I can fit in the seats..."
Pros: "Flight crew great"
Pros: "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
Cons: "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."
Pros: "Crew members very friendly. Foods are excellent. Kids have priority to have their meals first."
Cons: "Inflight entertainment wasn't as extensive as in previous years."
Pros: "Easy online me check-in with proper notification & reminder. Attentive crews and good on board entertainmrnt. However, food wise just a good thumb up and not excellent coz we looking forward to see more variety of foods available on board"
Pros: "Great set up with two seats, window and aisle"
Pros: "Service was spot on and food was good. Very comfortable flight overall."
Pros: "Comfortable seats roomy 30kg allowance good a ttention form staff witohut fussing'"
Cons: "nothing"
Cons: "This flight is on an old plane. The entertainment system was dated and the seats didn't recline properly. Food wasn't very good and they offered a very limited selection considering it is a 7-hour flight. Not worth doing Singapore Airlines business class for this leg."
Pros: "The cabin crew are very helpful and friendly. I sat at the end of the row in the upper deck. After the gate door closed , they let me sit in the empty sit away from the toilets . During the flight they’re around with water and juices to make sure we’re dehydrated,"
Pros: "Non stop to HK"
Cons: "Staff wake you up very aggressively when meal time. Other airlines leave stickers. This is a long flight, be respectful. Will avoid for future."
Pros: "evening meal was delicious"
Cons: "breakfast was terrible, and not properly heated, risky food handling not acceptable."
Pros: "Awesome comfort, infotainment, service and food. Was amazed at the value for an economy flight - much better than BA & United in every way."
Pros: "The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Cons: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Pros: "the crews were very polite and very helpful"
Pros: "Liked everything from service to comfort"
Cons: "Old plane. Old in flight entertainment."
Pros: "Everything was outstanding. The cleanliness of the airplane, the food, the friendliness of the crew, I just can't say enough good things about my experience flying on Singapore Airlines."
Pros: "Great service and very friendly staff."
Pros: "Second bag was four foot bronze statue, no problem or extra cost"
Pros: "The food wss delicious which was surprising. The lamb stew with fresh peas was delicious, and I don't even like peas!"
Cons: "Th entertainment system was old and tiny. Think watching VHS video tapes on a five inch screen. I think my phone screen was wider."
Pros: "Friendliness of crew"
Pros: "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
Cons: "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"
Pros: "The crew Were so attentive. And Also not untrusive. If i was asleep they left me and offered me food and drink when i woke. Excellent airline."
Pros: "everything, excellent job"
Pros: "again, the crew anticipated our needs"
Pros: "the service on the flight was the best I can ever recall having."
Pros: "The overall experience was good. Crews are friendly and approachable. Food taste good."
Cons: "Beware of babies on board."
Pros: "Had a row to myself to stretch out. Not crowded, no wait for bathrooms. I like the warm washcloths after we settled in and before meals. Plenty of blankets and pillows."
Cons: "Food was ok, not super high quality."
Pros: "Exceptional service!"
Cons: "There should always be a vegetarian option on the set menu. I didn't realise I would need to pre order my meal for this."
Pros: "Professional, courteous, high-quality all around from food, to service, to entertainment options. Singapore Airlines is first class all the way."
Cons: "None."
Pros: "comfort"
Cons: "veg food was mostly repeated and pizza wasn't great"
Cons: "Economy seat leg support could be better"
Pros: "Crew was great"
Cons: "The seats were pretty stiff compared to the A380 business class seats on my preceding flight."
Pros: "I was very late and the gate was closed but the staff helped me make it on time."
Cons: "I booked on Emirates and on my way back I flew with Fly Dubai it wasn’t specified in the ticket. There were no pillows, no covers and I was freezing! No entertainment it is a downgrade from Emirates. At least the ticket should have costed less."
Pros: "Good meals, comfortable seat with fantastic entertainment options."
Pros: "Crew was ok Food was good Seats were comfortable"
Cons: "Overall was good and we definitely travel again"
Pros: "Professional flight attendants."
Cons: "Inconsistency in packing policies. My sister And I each had a curtain to bring back. I was told that it had to be boxed and wrapped and she wasn’t. Also there were issues with baggage claim at IAD. I took about 45 minutes for the bags to come out."
Cons: "There are 2 back to back flights and the Emirates counter at JFK is very small to handle the load. You will have to wait for more than an hour just to get the boarding pass. Even the online checking counter is very slow."
Pros: "Food, staff, flight"
Cons: "Cabin luggage limit, too long layover"
Pros: "The quality of the food"
Cons: "The timing of providing the breakfast is too early"
Cons: "Child kicking seat from behind for entire flight"
Pros: "The only good thing was the entertainment"
Cons: "Everything"
Pros: "Crew was very attentive ."
Pros: "Amenities - ear plugs and basic things are good. Dint see this in other flights till now in economy. Good movies collection."
Cons: "Attendants were negligent. Asked for water many times, but didn't get any response. They were busy chit chatting. Internet - only 20 mb , that too for 2 hours continuous. Food was not that good. And only 2 meals for 14 hr flight!!"
Cons: "Waited at the wrong gate, missed the connecting flight and Had to spend $612.00 to get on another flight . What If I could not afford the ticket ?"
Cons: "Leg space horrible. Wasn't even able to fold my legs just a bit, was stuck in one position resulting in severe neck pain."
Cons: "Did not have any non-veg food. The only vegetarian food was tasteless and not relatable for a flight to Kochi. TV and internet were struggling o keep up with user demand, crew had standard answer - try later."
Pros: "Everything"
Cons: "Nothing"
Pros: "Crew were excellent , very pleasant and helpful"
Cons: "Food was horrible , not much options for vegans"
Pros: "Great crew, seats, entertainment options. A 28hr trip felt like 5 because it was so comfortable."
Cons: "I did not like that only one bag is allowed on the flight if you are in economy."
Pros: "Awesome plane, lovely cabin crew, overall went above and beyond to make it as best a flight they could for us! I will definitely fly (and prioritise) emirates as a preferred airline from now on."
Pros: "The organization at Dubai airport"
Cons: "The small plane and congested space"
Cons: "I have transit for 18 hours and they did not give me a hotel I had to pay for it because they were saying my ticket is not eligible are you really get disappointed from this"
Pros: "Food choices included vegetarian options"
Cons: "Boarding lines confusing"
Pros: "Lots of movie options"
Cons: "Seat a little uncomfortable even with mattress. Food not great."
Pros: "On time"
Cons: "Food variety"
Cons: "Leg space too less. Cramped seats"
Pros: "Entertainment facilities very good. Important for those long trips. Food good too"
Cons: "The booking site limited my name to 24 characters and charged me $200 to fix it on the ticket."
Pros: "Long flight. Not enough overhead space. Crew was great. Food ok. Seats get very uncomfortable on a 15 hour flight"
Pros: "Entertainment Food Friendly Flight Crews"
Cons: "Had to rush to the next flight in Dubai."
Pros: "None"
Cons: "I missed the first segment of my flight due to an accident and traffic on the way to the airport. I was asked to pay $1200 to get on to the next flight (without any warning that my subsequent segments will be suspended) so I bought an one way to Dubai from NYC. Then my subsequent flights were all suspended and I had to buy a new set of flights for the remaining of the trip. I didn't get to take any of the flights I purchased through Kayak."
Pros: "Pretty spacious for economy, clean, well-lit, easy to navigate. I really liked the windows in the cabin on this flight compared to other planes. Crew was kind. Easy to use entertainment and movies. The temperature was moderate, which means very comfortable with the blankets that were provided."
Cons: "Ordered vegetarian meal, was served vegan meal with margarine. I specifically stated that dairy was ok, and the vegan meal was not good. Boarding was a bit of a disaster, unclear and hoards of people blocking aisles and visibility. We also got in late which is very problematic."
Pros: "Connection flights less time spent in transit"
Cons: "Crew not very friendly"
Cons: "I booked flight for my husband, however, the credit card authorization process took long and he missed his flight. Hence, the next cheapest available flight was July 3rd. I ended up having to rebook his flight via Air Canada. The payment was processed and accepted immediately. I figured 7 hours was sufficient time to process a payment. It was not. My husband is now incurring additional charges and is missing employment in Canada. I'm looking for some compensation. I have never encountered this wait time when purchasing an airline ticket. Your site/app has great reviews but you need to work on credit card approvals. Thanks for your time and I look forward to being compensated."
Pros: "Hmmm"
Cons: "Why so damn cold onboard ?? Like a freezer. Probably gonna get sick now. Its ridicilious."
Pros: "Entertainment, food, comfort were great."
Cons: "Crew is always pleasant but they tend to not manage the other guests when necessary. Many of the other guests would congregate at the rest rooms, did not know how to use the restrooms with out leave it a mess or remains in the toilet and took over an hour sometimes to respond to service requests. In fact the crew seem to disappear for an hour or more after each "dispensing" of food or beverages. Parents need to be spoken to regarding children. There are many people on the plane and children including babies tend to be as loud as they like. That is not considerate for more than 95% of the other passengers. When boarding other passengers need guidance to move things along better. There tend to be clogs at points because passengers try to do too much with the baggage. This is the same for getting off. Passengers would push their way through others to get to bags they stowed many rows behind them. Other passengers need to be curteous of others entering and leaving seats. Getting up and moving is the best options. Many people will sit there and you have to climb other them."
Pros: "Service and crew were lovely and gracious. Food was good. Some items were delicious, like the vegetarian entrees. Bread, pizza was not so good. Entertainment system is amazing."
Cons: "First set of headphones I unwrapped were dirty. Luckily was able to obtain another set."
Pros: "Was upgraded to business"
Pros: "Good crew lots of food and open bar."
Pros: "The friendly Crew"
Pros: "Children are happy with gifts. Responsive stewardess. Purely in the cabin."
Cons: "In the cabin cool. Strong working air conditioner. Long waited for a baby bassinet"
Pros: "I liked the friendly service"
Cons: "Not enough room for comfort especially on a long flight"
Pros: "Getting off the plane in under an hour after landing. A380's = avoid."
Cons: "Awful flight overcrowded with screaming kids and too many people to serve a drink. Food was low grade pet food. Inedible."
Pros: "The crew was as helpful as can be on a full flight."
Cons: "There were so many crying babies. The flight was completely booked and it felt cramped despite the size of the plane."