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ARN - ZQN

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Stockholm (ARN)
Queenstown Intl
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Top airlines flying Stockholm Arlanda to Queenstown Intl

Scores according to KAYAK customer reviews

8.3
Emirates
Overall score based on 15,550 reviews
8.3
Boarding
8.2
Comfort
8.4
Crew
8.5
Entertainment
8.0
Food
Airline reviews

"Smooth trip with excellent service."

Pros: "Smooth flight, staff very attentive, lots of great new movies to watch from"
Cons: "Staff kept reaching past me to shut my window without asking me first. Very rude."

Cons: "Broke my luggage"

Pros: "Food and entertainment"
Cons: "Baggage damaged"

Pros: "They were very supportive.. Thanks."

Pros: "Crew was ok Food was good Seats were comfortable"
Cons: "Overall was good and we definitely travel again"

Pros: "Seat was fixed for such a long flight it is hazardous to the spine ."
Cons: "Allow the seat to slightly recline like any other airline"

Cons: "Check the head phone sets have both speakers working. I had to ask for a different set which was fine"

Pros: "Good was good and entertainment was excellent"
Cons: "Crew service"

Pros: "Crew was very nice"
Cons: "Seat was very uncomfortable (in comparison to the other emirates flights I’ve taken), and the bathroom was very dirty (trash was full and towels were piled up on the sink)."

Cons: "Staff service was not good"

Cons: "There are 2 back to back flights and the Emirates counter at JFK is very small to handle the load. You will have to wait for more than an hour just to get the boarding pass. Even the online checking counter is very slow."

Pros: "Food, and space"
Cons: "Nothing"

Cons: "Boarding took very long and seating was very weird. A lot of people including me were moved around multiple times due to seating problems. Apparently there was no sync between the staff itself and everyone was trying to solve this problem in their own way. However the good part was that they were at least trying to solve the problem! Flight was delayed by about 30 mins due to this chaos."

Pros: "Great food and Entertainment"
Cons: "Nothing"

Pros: "The crew was up during the whole trip, offering refreshments and taking a really good care of all passengers"
Cons: "n/a"

Cons: "My husband showed up at the airport but they didn’t let him go to flight because it’s one way ticket. We called but no any help."

Cons: "Seat allotment"

Pros: "The flight was quiet."
Cons: "Service is extremely slow."

Pros: "The over all flight"
Cons: "The long delay of 13 1/2 hours."

Pros: "The staff were pleasant and the food was passable"
Cons: "The number of children screaming and running up and down the aisles was ridiculous. Since parents can’t be trusted to stop their darlings from raising hell, the flight attendants need to. The poor old guy next to me looked like he might die from exhaustion after this long-haul hell. In other news, rushing us into the bus and then leaving us standing there for 30 minutes is not my idea of a good start to the journey."

Pros: "The food was good for economy"
Cons: "My seat was about 70% of the size of a normal one. It gave me back pain and shoulder pain as the wall encroaches into the seat space. Do not under ANY CIRCUMSTANCES take the window emergency exit seats. They charge you extra but don’t warn you that they are tiny. I am of relatively normal (althletic) build not overweight or unusually tall etc. They initially told me there were no other free seats so I ended up sat on the floor. Turns out there were free seats. They lied."

Cons: "Request to allot passage seat on 30th Nov"

Pros: "Awesome plane, lovely cabin crew, overall went above and beyond to make it as best a flight they could for us! I will definitely fly (and prioritise) emirates as a preferred airline from now on."

Pros: "The service provided by the crew is top notch. No one goes hungry on Emirates."
Cons: "The seat pitch is getting tight."

Pros: "Same as above."

Pros: "Everything was excellent, the food the service"

Pros: "Great selection of entertainment"
Cons: "Some of the flight attendants skipped over my row while offering beverages. One person was asleep but i was awake and thirsty. I had to wait until an attendant was unoccupied to get some water"

Pros: "Good food and entertainment"

Cons: "The seats are small , its hard to move, sleep or to do anything For 15 hours flight you need a little bit more space. But everything else was great"

Pros: "Quality of service"

Cons: "Really small space. Airport crew was dismal. Boarding was more disorganized than in a poor African country and boarding is easy, I really don't understand"

Pros: "Food"
Cons: "N/A"

Pros: "I like the food , yummy"
Cons: "I was in window seat. When serving food and beverages crew didn't give much concern."

Cons: "There were four toddlers across the aisle from us. They never stopped screaming during the entire flight. It made the flight absolutely miserable."

Pros: "The seating"
Cons: "It was all on time"

Pros: "As comfortable as can be expected in economy class... more comfortable than other carriers to be sure. Service from the flight crewy was excellent. The food actually quite good."
Cons: "Boarding process is the one area that could be improved."

Pros: "The new plane is nice, reasonably comfortable in economy with clean bathrooms."
Cons: "Frankly can't remember much about this leg of the trip because the next 14 hour leg was so overwhelmingly bad thanks to the highly disruptive fellow passengers and the lack of control from the flight crew."

Pros: "I say that everything was good but overall "excellent" because it is hard to fly for hours upon hours and say that it was excellent. All considered, it was good while Emirates (compared to other carriers) is excellent. These huge airplanes are amazing!"
Cons: "Flying for hours upon hours but nobody can do anything about that. Africa has a routine, including this flight, of filling the cabin full of chemicals - for insects? Prepare to cover your head and face!"

Pros: "Emirates doesn't fail! Great service!"
Cons: "On a long flight to Australia- the crew can occasionally tidy up the bathrooms"

Cons: "Checkin process with baggage limit was so strict that they even won't let 400 gms extra. also the rep in Chennai airport does not even know that I could carry 2 pieces for carry on (laptop & carry on baggage)"

Pros: "Great staff at the airport and in the air! Best customer service!"
Cons: "Older plane with seats that needed help to return to upright position. Touch screen on tv didn't work when I touched with my finger."

Pros: "Food taste, staff service"
Cons: "Front of the section seat - Very uncomfortable, badly positioned. I was in seat 37H if I remember it correctly. It was a Aisle seat and this particular seat was extremely uncomfortable. Everyone passing by would somehow kick my feet on their way to the restroom. The tray was too small."

Pros: "Emirates is our usual pick for flying and this time also it was no exception. The crew were friendly, but still couldn't arrange preferred seating because it was during the holiday season. I know this is the section for good comments, but I am very disappointed about the demeanor and the service provided this time."
Cons: "I have called in advance and selected the seats for both inbound and outbound flights. Also, confirmed a wheelchair access. To my surprise, none of them were met according to the commitment. The seats were not the ones that were asked for. I mentioned that there was a medical condition with the leg and my mom would have to get up and move during the flight, but still they allocated seats which are extremely inconvenient to both us and the fellow passengers. We expect better from Emirates!!! I hope they can improve this in the future!"

Pros: "The economy was just as well served as Business Class. There were 22 different countries represented in the crew on the flight. We were served a hot meal and a cocktail. Also, had more leg room than normal. Very efficient boarding system, as well."
Cons: "There wasn't anything about the flight to and from Sydney to New Zealand we didn't like."

Pros: "Boarding procedure kept changing from flight to flight,keeping one guessing....Food(Asian Vegetarian was so so...served at random...."
Cons: "Luggage came on time."

Pros: "Everything"

Cons: "Seats are bit congestive, but ok"

Pros: "On time. As comfortable as coach can be. Crew was friendly and helpful. The bag checkthrough/transfer from flydubai to emirates worked fine."
Cons: "Cabin temperature could have been warmer. The seat backtouch screens are aging a bit. They don't track well on the edges of the screen."

Cons: "4 hr delay"

Pros: "The crew was nice, the movie selection was good."
Cons: "More space in seats"

Pros: "The flight is short, it was on time, boarding process was swift."
Cons: "There was one flight attendant with attitude problems but if you ignore her, she would stop it. No big issue."

Cons: "They didn’t leave my food. They took it away."

Pros: "Nothing"
Cons: "That I was rebooked for a flight I showed up to before it took me off. Literally people that showed up after me got on the plane"

Pros: "The service and entertainment provided"

Pros: "Nice crew. Comfy seats. Fresh fruit was great!"

Cons: "Seat was broken. Plane was very warm, but Very friendly crew, and flight was on time :)"

Pros: "The crew were really good, kept us informed about the delays and what was happening, and they all remained upbeat and chatty"

Pros: "Food was surprisingly good and generous. Also nice to have snacks and small soft drinks available in the back at any time. The entertainment system had a good collection of movies."
Cons: "Seats should have a USB port for charging devices. Podcast selection was poor on the entertainment system and usually only had one or two episodes. Because podcasts are often free (or can be licensed cheaply) and require little storage, system should have last 20 episodes of the best 100 podcasts."

Pros: "Great crew and good was good"
Cons: "A bit of turbulence during the flight"

Pros: "Smooth flight and well managed. Coffee just not up to Australian standards."

Cons: "Seat backs recline violently and require help from behind to put upright. Cabin crew was less than interested in passenger service . Seat space was less than proper."

Pros: "Tge flight and landing were uneventful"
Cons: "One hour delay taking off. Departure gate change. Cramped seating. When plane totally loaded, further wait for ground crew to load baggage. No refreshments until way late due to delay. Water should have been offered during the delay due to loading."

Pros: "Flight crew is great"
Cons: "Didn’t like the the whole check in process. None of the system worked. Manual check in all the way and took so long. Not enough staff to service."

Pros: "The staff were polite and they took care of us well."
Cons: "The flight got cancelled the first night and then was also cancelled the next night I just happened to have been moved to an earlier flight so I didn't get stuck there the second day."

Pros: "Love going to Yancey when we are pushed by the tail winds!"
Cons: "Breakfast was dire"

Pros: "The business class attention, and the quietness of an A380"
Cons: "Old style ‘ pod’ business seats.They are hard to sit , and not private like newer versions Silly extendable pop up tv screens with poor resolution"

Pros: "Such amazing service and hospitality on our flight from Jozi to Sydney. Old school 747 looking top class. Cabin crew on point. Simply an amazing experience. Best international flight I’ve been on in years."

Pros: "The stewards were good"
Cons: "There was no entertainment on this flight. Horrible"

Pros: "Upon confirming my flight I had received a middle seat. When I got to Sydney I was able to talk a host at the gate to see if she can move to an aisle seat. She did and it was at the front of the row with plenty of leg room. I couldn’t have asked for a better flight home."
Cons: "The mess other passengers made. Have some respect for yourself and the stewardess. I could only imagine the home some of these people Live in."

Pros: "Singapore airline best for Australia"

Pros: "Wonderful staff and such a easy quick feeling flight"
Cons: "The food had no vegetarian options"

Cons: "Really unnecessary delays."

Pros: "Great service, easy flight."

Pros: "Ahh Qantas. What a relief after an internal US flight on a US carrier. Spacious, comfortable, on time, good food.They even comped us for luggage delayed that was not their fault."
Cons: "Nothing - all good. Thanks Qantas for showing us how it can and should be done."

Pros: "Gracious flight attendants. Gluten free meals were good too."
Cons: "Only wish they had WiFi on the plane."

Pros: "The crew is always pleasant and helpful."
Cons: "The business class seats are average at best. The dinner service is good but not well coordinated. The cheese platter at dessert is really anticlimactic. I look forward to international biz class meals, but I want this to be better."

Pros: "Roomy, boarding was efficient, clean"
Cons: "some crew member favoring, service attitude"

Pros: "*Our flight from LA to Melbourne on January 7th was cancelled. Fortunately, Qantas crew members were able to place us on an American Airlines flight to JFK the very same day."

Pros: "Overall a comfortable way to travel."
Cons: "For flying business the food was awful; the person sitting next to me actually sent his meal back it was so bad. They had a relatively pedestrian menu, but were unable to deliver. The steak was overcooked and grey throughout, prawn starter was tasteless and bland, and panna cotta was overly sweet and weirdly goopy. The dinner options were so uninspiring that I skipped. I understand that it's airline food - but don't offer it if you can't at least make it slightly acceptable.... The staff was a bit all over the place and slow - it seems like having the flight at capacity was too much for them to handle. The sets in business are really starting to show their age and need a really need a steam clean."

Pros: "Staff was very helpful and everything moved quickly and on time!"
Cons: "The arm rest next to mine would not stay in the upright position. That is the biggest problem I had."

Pros: "In flight crew"
Cons: "Disregard for chosen seats and unwillingness to reinstate them."

Pros: "Flew over the Antarctic! Had an empty seat next to me Looking out of the window Good entertainment system"
Cons: "Not offered a drink until I asked on both meal services. 2hr late departing due to airport congestion due to to Qantas over Sydney centric focus. Food was good but maybe a bit sparse Evidence of of cost cutting. Long flight (14hrs)"

Pros: "Food was good and service was excellent."

Pros: "Felt looks after by crew"

Pros: "on time friendly team comfy seats"
Cons: "Coach food is typically not good, but I've had a few coach experiences that were impressive. GOOD is a good rating for their good for coach."

Pros: "Qantas accommodated our 22 month old by providing us a seat in the middle, vacant. This was amazing and thoroughly appreciated."

Cons: "I hadn't had time to organize Australian currency before flying from Beijing. The flight from Sydney to Brisbane did not take credi card."

Pros: "Service and food where good"
Cons: "The TV screen was not responsive and headphones outlet was mest up at both seats on each flight. When you plug in headphones you get only one speaker working or non at all. We couldn't injoy intertaiment consel at all."

Pros: "The Wide Body 747, the friendliness of the Crew. The Food and Entertainment was Excellent Embarking and Disembarking was Fast and Orderly"
Cons: "Turbulence along the Route"

Pros: "Crew was nice and offered extra drinks when asked."
Cons: "Screaming crying babies"

Pros: "Nice seats."
Cons: "Poor selection of entertainment options. New iPad system cheaper for airline, but offers less than the in built wired system it replaced."

Cons: "I was surprised that we were flying a different carrier than Emirates"

Pros: "Customer service was outstanding"
Cons: "There was no Sauvignon blanc on the wine list"

Pros: "Excellent"

Pros: "plane will clean and service pleasant. hot meal service on 2.5 hour fight."
Cons: "limit weight of roller carry on limited to 8 kg, though did not check weight of shoulder bags New Zealand immigration is intense with bio inspection - check that you do not have any nuts or other issues as took a long time to inspect packaged food bought at Sydney airport Prior to check-in, needed evidence of flight leaving New Zealand, not just confirm number - paper with actual ticket number"

Pros: "The check in process was seamless - we did not queue at all The crew were great and gave us a bottle of bubbles when we landed The food was surprisingly good"
Cons: "The entertainment on board was really disappointing"

Cons: "the plane was small, old, not comfortable and not remotely up to the standards that we expect from Qantas or the A380s we typically get from CA to SYD. If I book Qantas - I expect a certain level of service - otherwise, I would save the money and just go with the cheapest airline."

Pros: "The flight was smooth, crew accommodating, and amenities were great. I thought the flight would seem like forever but it didn't."
Cons: "Can't think of anything to make it better"

Read more about Emirates
COVID-19 information

Safety measures for airlines flying from Stockholm to Queenstown

Airlines flying from Stockholm to Queenstown have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Stockholm to Queenstown

Mandatory masks

Masks required on board, masks provided on flights from Stockholm to Queenstown

Social distancing seating

Middle seats unavailable to book on flights from Stockholm to Queenstown

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Stockholm to Queenstown

Book cheap flights from Stockholm to Queenstown

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