Pros: "Crews sympathy’s"
Cons: "Disembarking On economy plus we had to wait for all business passengers to leave and there were that needed wheelchair hence took a long time"
Pros: "Crew could have been less rude"
Cons: "Entertainment and access to Wifi"
Pros: "I like the crew members"
Cons: "Entertainment selection and food could be better"
Pros: "Great inflight entertainment"
Cons: "Have WiFi that is working"
Pros: "Great seating"
Cons: "Free internet in long flights"
Pros: "Amazing crew. Seat needs more padding."
Cons: "Memory foam seats"
Cons: "Raise the cabin temperature"
Pros: "Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual"
Cons: "Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask."
Cons: "On time would be better."
Pros: "Newer Aircraft and very convenient"
Cons: "I dont see any thing to improve"
Pros: "Super friendly crew. Enough food and drink."
Pros: "Movies selection is great. Seating space is comfortable."
Cons: "Boarding process could’ve been smoother"
Pros: "Amazing services and foods"
Cons: "The business class seat was great"
Pros: "Crew were great. Flight was not full."
Cons: "Plane was a bit dated and the entertainment system not as good as the newer plane as choices are lesser."
Cons: "WiFi didn’t work on 3 of the 4 flights although all purportedly had it. Also didn’t work the majority of the time in the Business Class Lounge in Singapore. Food was mediocre both on flights and in the lounge. Movie selection could hardly have been worse."
Pros: "Everything. New plane amazing food on a two hour flight Great new entertainment system on the seat back."
Cons: "A little more leg room."
Cons: "Luggages did not arrive with the flight as it should be. It got lost in Sydney from Queenstown on flight SQ 6683 operated by Virgin Australia (VA 162)."
Cons: "Flight way too cold"
Pros: "Flight was very pleasant and enjoyable, on time for both departure and arrival."
Cons: "Meals were served rather slow as we were last for row 45 but there was insufficient time for us to finish the meal, collection of trays started in 5 minutes time"
Pros: "Although business was full, it was quiet. Cabin chief was very helpfull and professional."
Cons: "food choices are not bad. TV screens are super bad. Resoulition is almost from 90's era first flat screens! One stewardess had friends in business. a couple sitting one after another in window seats. She spent most of her time chatting with them, taking photos while we were trying to sleep."
Cons: "Softer seats and more movies"
Cons: "Satisfied service friendly staff overall satisfied."
Pros: "Overall good"
Cons: "Boarding needs better management."
Cons: "Singapore Airlines is so wildly overrated. The service is frequently poor, and the cabin environment dirty and old unless flying on their very latest planes. Even their A380s are now stale and musty. Not nice."
Pros: "Food was good"
Cons: "Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!"
Cons: "Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful"
Pros: "Nothing beats Singapore SQ!"
Pros: "Seating was spacious, crew was attentive. Boarding was efficient."
Cons: "The food choice was not pleasing to me."
Cons: "Food , both quality and quantity was poor. Entertainment - world movies did not have many choices for such a long flight"
Pros: "Singapore airline crew is always top notch in terms of service and attentiveness. It's a direct flight from Singapore to Canberra! Beats the layover in Sydney or Melbourne."
Cons: "Business class seats were uncomfortable compared to other business class. They're not lay flat seats, and I can't get the seat even close to flat because my feet jam in to the bottom of the seat in front of me. The food wasn't great, some of the meal which was supposed to be served hot was still cold."
Pros: "The crew were excellent"
Cons: "I'm 6'2" and the regular economy seats didn't give me enough to leg room"
Pros: "Staff worked very hard and were very helpful."
Cons: "The staff were run off their feet trying to help the families with babies and toddlers. The flight was not pleasant because of the crying and screaming children around us."
Pros: "Flight is comfortable, food is nice. Most importantly, the flight was on time."
Cons: "The entertainment system requires additional setup, and need my own mobile device. My mobile device was low in battery while I'm on my flight, so I'm not able to view any movies during the flight."
Pros: "Seats, crew"
Cons: "Nothing else other than above"
Cons: "Stewardesses were a bit rude"
Pros: "The business class bed was the best I have yet encountered. The food and service were great. And the stews? Gorgeous and so agreeable. One young lady even helped me with my back injury; turns out she was studying physical therapy. You can't find a better ride than that,"
Pros: "Overall experience"
Cons: "Could have had a better selection of movies"
Pros: "smooth service with refreshments"
Cons: "No working seat audio"
Pros: "everything is perfect"
Cons: "the food on Silk Air can be better"
Pros: "The on-board crew was polite and humble. Food served was delicious and the flight reached on time."
Cons: "The flight was quite old, was a bit surprised as the route seems very busy. Our seat 36J and K interestingly had no windows. First time flew on a flight with no window row."
Pros: "New movies! Yes!"
Cons: "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."
Cons: "Kids playing and out of control and the flight attendants wouldn't do anything."
Pros: "The food was excellent for Vegan meals. The staff was friendly and attentive. The ability to see the flight path, air speed and such is very nice."
Cons: "The entertainment was not the kind of shows I like. Never mind, I see the flight path and orher flight particulars."
Pros: "the flight time was quick , by the time you took off you practically were preparing for landing"
Cons: "nothing disappointing"
Pros: "Food, entertainment, cleanliness of the restrooms"
Cons: "There was a passenger on the return flight who had the window shutter up during sleep time right across my row, and the cabin was so bright to sleep for me. I notified the crew but they were not keen on bothering the passenger"
Pros: "Attendants are always nice, flight is always smooth."
Pros: "Fast boarding"
Cons: "Hot cabin. Chairs makes so much movement when the back of the chair where the folding table is moving. Chair movememt of the seatmeat is felt in the same rows of seats."
Pros: "The sevice was on point. Flight attendants were beautiful and worked harder than any other airline I have been on. The uniforms were on point too. The television had every new movie you could watch. Food, for an airline, was great. All drink service was included. Best airline I have ever flown!"
Cons: "Wifi cost 12 bucks and hour."
Pros: "Service is amazing! I loved that airplane had Christmas decorations on the walls and great choices of food and beverages."