Find cheap flights from Queenstown to New Zealand

Cons: "Waited 55 minutes for baggage claim in Auckland. No reason given. I expect better service from Air New Zealand even though I understand the baggage handler’s are different group"

Cons: "Repeatedly delayed, almost missed my next flight"

Pros: "The food we were served was of excellent quality which is so unusual when it comes to airline meals, crew and service was great as well. Obviously Air NewZealand have a far better understanding of what there customer base require compared to their competitors"
Cons: "Could not fault anything"

Pros: "The employees of Air New Zealand always make our trips excellent."
Cons: "I always have trouble hearing the announcements in the waiting areas at the airports. Why can't they (airports) fix that."

Cons: "Please have the option to order Kosher meal!! The 1st air company that I use, that don’t offer this basic service!! Ridiculous!!"

Pros: "Crew were helpful and pleasant and it was nice to get a drink of water, a cookie and the offer of a cup of tea or coffee"

Pros: "Only a 25 minute flight"
Cons: "Nothing"

Cons: "Very nice services"

Pros: ":)"

Pros: "Good quick flight"
Cons: "N/A"

Pros: "Crew were very helpful"
Cons: "First time travelling with the airline and wasn't aware of having to book things like food and entertainment. These things come standard with all other airlines I have flow with so was very surprised when finding out about it mid flight. Can't say I was very pleased but must say crew were very good"

Pros: "Great crew. Wine and cheese was nice."
Cons: "Nothing. All good."

Pros: "The economy seats are pretty comfy considering so many other airlines, however it does make it a bit difficult to eat with a knife and fork at meal times. But the idea of a recliner seat is great! Decent in-flight entertainment."
Cons: "Maybe a little more space to be able to eat a little comfortably would help. But I can understand that it's an infrastructural change that might not be possible."

Pros: "All good"
Cons: "It was very cold so the cabin could have been warmer"

Pros: "The crew is amazing. Always friendly, smiling and happy to oblige. Love the New Zealand hospitality. The inflight entertainment has so many programmes to watch, and the list of music options to listen in to is well stocked. Food is excellent. Obviously overate in the 9 1/2 hour flight."

Pros: "Nice, short flight. Smooth ride."
Cons: "Had a middle seat between two very large women. Couldn't be helped, was a full flight."

Pros: "Short flight. No problems."
Cons: "Nothing"

Pros: "Amazing crew"

Pros: "Ground staff were particularly helpful"

Cons: "Very Slow meal service, had to ring for sparkling water when we had asked the attendant during the meal service. Took 20 minutes."

Pros: "Wellington airport is the most accessible and relaxed I’ve used, and the Air New Zealand Check-in process was the easiest I’ve used so far."

Pros: "Flying on the plane with mighty KORU on the tail always gives me a buzz"
Cons: "Better meal as the meat dish was a bit cold when it arrived."

Pros: "My first experience in business class"

Pros: "Safety"
Cons: "The flight was not on time There was no food on the plane for us even though we paid “full service carrier” price There were very few free movies!!! This is horrible. We wished we’d flown with Jetstar - lack of everything like with air New Zealand but at least the price would be much lower!"

Pros: "Everything else."
Cons: "The departure was 20 minutes late (not too much), which delayed the arrival in NZ by the same amount."

Pros: "on time, crew were friendly"
Cons: "have to pay to watch movie"

Cons: "The plane was delayed for more than one hour which we did not have sufficient time for transfer to LA. We have to run instead of walking."

Pros: "Inflight service and all round experience with Air New Zealand was excellent"
Cons: "Aircraft cabin way too hot on both jouneys"

Pros: "Staff were lovely and food good ."
Cons: "Very cramped in window seat, quite claustrophobic really. Not a comfortable 11hr flight."

Pros: "Very efficient trip."
Cons: "One flight attendant was subdued and not too bubbly."

Pros: "So good! Food was excellent, entertainment system is fantastic! All good here!"
Cons: "There wasn’t a thing I disliked"

Pros: "Pleasant staff"
Cons: "A few more beverage options, juices perhaps."

Pros: "It was a very pleasant surprise to receive an upgrade at the boarding gate to a Skycouch. While I was too tall to make use of it my wife was able to use two thirds of it and get a good sleep. The flight attendants were excellent, friendly, warm attentive presenting the very best of Kiwi hospitality."
Cons: "Nothing - everything was a shining example as to why Air New Zealand continues to be rated so highly."

Pros: "Very fun and attentive crew. Always food and drinks available. Very comfortable seats and lots of options for movies and activities."
Cons: "Nothing#"

Pros: "The crew were pleasant and professional, and the aircraft was in excellent condition."
Cons: "Boarding through the rear door during the rain -- with an elderly couple ahead who had problems negotiating the stairs, leaving them and all behind them in the rain. The airline could have allowed everyone to board through the airbridge in light of the weather."

Cons: "I added Luggage 16.5kg and they charge $130 AUS.The weak point is they are not showing luggage when we booked."

Pros: "Most of the flight attendants were helpful and friendly"
Cons: "One of my pet dislikes would be when some passengers have oversized carryon luggage that take up all the room in the overhead compartment of their own and the next one! My bag was about 3 compartments in front of me, which I didn’t mind, until someone tried to claim my bag as theirs..."

Pros: "Very smooth, uneventful flight, perfect, in other words"

Cons: "Upon arrival we were informed that each checked bag was $60. This was news to us. The NZ flight employee informed us that Air NZ informed us quite well of this info, this the booking agent was at fault."

Pros: "Very friendly staff. Free wine and cheese or choices of cookies—extra servings too."
Cons: "Seats are just standard—headrest part doesn’t adjust"

Pros: "Left on time and arrived on time"
Cons: "ATR seats uncomfortable No food"

Pros: "The actual flight wasn’t terrible"
Cons: "I missed my initial flight...I was short on time and rushed to get to the gate so I didn’t recheck my bag. Got there and told they moved me because my bag hadn’t been checked."

Cons: "We were late arriving, the cabin crew although they were pleasant, didn’t do enough to allow the passengers to get off first, for the connecting flight. Malaysian airlines stayed in the runway, fixing an engine and the pilot said they were delaying the plane, driving in for passengers to disembark. After being told by cabin crew that a number of us were late for connecting flight, that they were going to wait for us, they didn’t and we were told we had missed the flight. We were kindly put on the next flight which wasn’t until five hours later. Unrealistic scheduling causes is to miss our flight and had us sitting at the airport for four hours, making it an unnecessarily long day. Not impressed."

Pros: "Clean modern plane, on-time, nice Regional lounge"

Pros: "Entertainment was good"
Cons: "The chicken pasta meal was pretty dried out and terrible"

Pros: "Window seat liked it"
Cons: "About baggage didnt liked it... And no food too we didnt came across these to book it while booking tickets .. And passport recognization in sydney troubled a lot us for re checking and identification of our faces to passport ...it was irritating as if we r some wrong we did ..passport photo was without usage or somehow it was like dat not clear picture of us... Maybe due to moist it was like dat...no one was listening to us and made us to wait for long time ."

Pros: "Great customer service. We flew on Air New Zealand and United, and the contrast was big. ANZ stewards showed much higher level of pride in serving their passengers."

Pros: "This flight was great. The team were friendly and the plane was also well air conditioned."

Pros: "The crew were delightful. Nice cup of tea and a magnificent day for flying."

Pros: "Seat was excellent."
Cons: "Nothing. Point A to Point B. Get me there on time and in one piece"

Cons: "Absolutely nothing - well done Jetstar"

Pros: "Love the cheap fares and easy check in"
Cons: "So cramped! No leg room"

Cons: "NOT BEING DELAYED - WHICH RESULTED IN ME ONLY GETTING AT HOME CLOSE THE 2AM IN THE MORNING WITH WORK STARTING AT 7AM!!!"

Pros: "Seat not very wide"
Cons: "Screaming kids in business & just behind business"

Pros: "All were very good."

Pros: "I always worry about Jetstar, bad experiences in the past. Just glad me and my luggage got to where we were meant to be!"

Pros: "tons of leg room in emergency aisle + fast on/off loading of plane"
Cons: "weird boarding via bus that was kinda annoying"

Cons: "Cheaper checked bags"

Pros: "Efficient processes all round - check-in, boarding, disembarking, baggage collection, etc."
Cons: "Nothing"

Pros: "I had 3 seats which was nice."
Cons: "I asked for a blanket - had to pay agreed lady never returned. Everything except the flight was an additional cost. The plane temp was set to freezing - very uncomfortable."

Cons: "It could have not been 2.5hrs delayed"

Pros: "on time, clean aircraft, efficient crew."
Cons: "Changed departure gate not announced. Auckland gate signs misleading."

Pros: "That l got sms messages regarding my flight details and where to collect my luggage!! Awesome"

Pros: "Nothing, would not fly with jetstar again"

Pros: "Easy check in"
Cons: "Crew didn't come around enough with water"

Pros: "Overall great experience"

Pros: "Excellent crew"

Cons: "Na"

Cons: "I didn’t really like the fact that we had to pay for seats."

Pros: "The pilot made such a smooth landing, it was one of the best I’ve experienced."
Cons: "Probably just the delay and time management for boarding"

Pros: "Long flight but staff attentive"
Cons: "Baggage at Sydney was extremely slow coming almost an hour !"

Pros: "Arrived ahead of time"
Cons: "Nothing really"

Pros: "We were surprised when we boarded the plane that we were flying with the new dremliner. The boarding was extremely efficient. They provided us with free movie too on board."

Cons: "Was 3 hours late with no reason"

Pros: "Newer plane, arrived on time."
Cons: "You have to pay extra for everything. Even though it’s an eight hour flight there is no food, drink or entertainment included. They do have screens at the back of each seat but it’s $10 to watch a limited selection. The food and drink are expensive. It gets cold in the plane but you guessed it if you ask for a blanket you have to buy a $20 “comfort pack”. So be prepared!"

Pros: "No mess airline, fast and efficient"

Pros: "Surprised with a great (in air) Uluru shot, 10min before we landed"

Pros: "The trip was seamless for the most part."
Cons: "The jet star staff at the Auckland airport were rude when checking me and my bag in. Also both the domestic and international Auckland airports are awful."

Pros: "Nothing it was horrendous"
Cons: "My seat was broken with a big metal bar digging into my back all the flight and got given the thinnest blanket to try had and stop the problem total and utter was of time"

Pros: "Great boarding process. Happy/smiling staff. Great experience overall."
Cons: "No onboard entertaibment but it is a budget airline on a short haul flight so...."

Pros: "Nothing, whole dealings was disappointing."
Cons: "Baggage fees not included in flight cost. Baggage fees was costly. They didn't even offer free water on the flight."

Cons: "Seats were not comfortable Baggage rules - I overpaid for baggage in advance Carry on weight should be reconsidered (limit should increase)"

Pros: "Great staff"
Cons: "Delayed departure"

Pros: "cost effective, good flight."

Pros: "The price of food etc. The norm!"

Pros: "finally landing in Melbourne"
Cons: "cancelled flight 20 mins before transfer pick up. useless chat assistant and a virtual assistant hat could not assist. extra expenses for a later checkout, another transfer, food & rntertainment, paid day care and requesting more leave from work. Hotel we were offered only had one room available which had one bed for 4 people."

Pros: "Excellent leg room in the dash 8 plane."
Cons: "1 star for entertainment and food because the flight is only 40 minutes!"

Pros: "Quick and easy, just as expected, staff professional and. Friendly"

Pros: "kylie the ground staff for Jetstar was brilliant"

Pros: "Very capable crew flying in terrible conditions with high winds. Flights after our take off were suspended due to appalling weather."
Cons: "There's little to like. Extremely cramped conditions. Poor food and beverage. Avoid if you possibly can."

Pros: "Everything"
Cons: "Lack of legroom."

Pros: "On time departure/arrival"

Pros: "Not much"
Cons: "Staff unfriendly, it helpful... more interested in sell you more things than those of us that have bought tickets. They need to smile a bit more"

Pros: "i like the use of kiosks they need to have more machines as the staff have a poor service attitude and give the responses as machines."
Cons: "Booked a ticket with 20kg checked bag; didn't pack as much so took a carry on. The flight was delayed so they decided to weigh carry ons. It came to 10kg plus Laptop bag. They charged me $50 extra. On explaining I have 20kgs included and am happy to go check it in myself. They didn't let me. Not sure why when the flight was delayed by more than 30 min. staff not helpful or considerate. No solution offered to make me happy or to acknowledge that I had already paid for 20kg. I could be talking to a machine and it would've been the same outcome."

Pros: "Be careful. I booked a return flight from Narita. I was NOT prompted in any vidible way about luggage. As qantas FF and based upon ALL past experience i expected an allownace of 25 kgs to be included. I had NO luggage allwoance. I was charged apprx 400 AUD $ for a 22.8kg bag. I asked to redress thsi for the retrun trip and have since discovered that the details have NOT been updated despite paying! So now I need to call Jetstar and worknthrough the issue."
Cons: "I was not not noticeably propmoted about luggae allowances or onboard food ent and beverage costs which ultimately added 55% to the ticket cost, so a reasobale priced tocket ended up an expensive one."

Pros: "Boarding was good and check in!"
Cons: "Dont have any entertainement and dont have usb to charge cellphones!"

Pros: "Need to replace seat."

Cons: "Beer was warm. At that price for average beer it would be nice to have it cold!"

Pros: "On time. No fuss. No frills. As per expectations."
Cons: "Lower standards for no-frills airlines. Slow check-in at AKL, make sure you arrive 3 hours before departure time."