Daily cleaning, installation of cabin HEPA filters on flights from Palmerston North to Gold Coast
Most visitors from Palmerston North will not be allowed to enter Gold Coast.
You are automatically exempt from the travel restrictions and can enter Australia (without obtaining an individual exemption) if you are:
Visitors from Palmerston North will need to quarantine for 14 days upon entering Gold Coast.
Visitors from Palmerston North must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Gold Coast.
Travel Declaration Form
Travel Authorization Form
Travelers who are not in an exempt category may request an individual exemption to Australia's travel restrictions using this form.
Masks: Required in public spaces and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Scores according to KAYAK customer reviews
Pros: "Crew were helpful and pleasant and it was nice to get a drink of water, a cookie and the offer of a cup of tea or coffee"
Pros: "Hasn’t occurred yet"
Cons: "Hasn’t occurred yet"
Cons: "I was turned away at the gate and was unable to board the plane. It was an awful experience!"
Pros: "very comfortable reclining seats for sleeping. It was a lot of work for the attendants setting up each bed and then taking it apart. But for me, it was much more comfortable than the flight from SFO to ACK."
Cons: "Movies did not change from November to December. I watched 3 on the way to NZ in Nov and they were still the only 3 to interest me on the return flight. Disappointed."
Pros: "Food is always the best. I had the butter chicken for dinner. It was very delicious."
Cons: "I think this was just a personal issue for me only, but I would say the atmosphere. I felt the plane was humid and often at times, I found it hard to breathe. On one occasion, a flight attendant attempted to take my food away without asking if I was finished or not. I was annoyed by their lack of manners. I also didn't like having two blankets. There was no room under the seat in front of me, to put it anywhere. It significantly reduced my comfort. The passengers sitting next to me also had no respect when they asked me to step aside and was rude in general. It made my mood worse throughout the flight but I hanged in there. It was okay."
Pros: "The seats are comfortable enough even in the economy class. The crew is attentive. Entertainment is great, lots of movies and music."
Pros: "Crew were always friendly and just looks happy to do their job. Seat were comfortable enough for what I paid for"
Pros: "Kind staff, long flight but the attendant were super kind"
Pros: "Nice, short flight. Smooth ride."
Cons: "Had a middle seat between two very large women. Couldn't be helped, was a full flight."
Pros: "The sky couch is always very nice."
Cons: "We told the crew the water tasted funny, like dirt, they said it was fine, just had lemon in it. Pretty sure we know the difference between lemon and dirt taste."
Pros: "Great pitch"
Cons: "All good: 777:300"
Pros: "flight crew are good, other general categories are average."
Cons: "Boarding in both Sydney-Auckland & Auckland-Vancouver are disorganized. No clear indication of when & where to line up. No flight delay message to explain when boarding time was long overdue. In particular, for the Auckland - Vancouver flight, one ground staff was telling economy passengers (in rather rude express) they were in the wrong line except there was never announcement. Overall, disappointed."
Pros: "food and crew service"
Cons: "Business class Seats are uncomfortable, cushion is not that soft, sides are narrow and too tall, hard square arm rest on the right, drink tray is behind your shoulder, hard to fasten seat belt. Ride was very rough in both directions. Not worth the price paid."
Pros: "Excellent movies available. Decent food, regular water service, and pleasant staff. Will definitely look to fly Air New Zealand again."
Cons: "Not enough legroom. But I'm 6'2, so it's the same on all airlines."
Pros: "Air New Zealand is a great airline. They give you a lot of food and the seats seem to have a little more space between them so your knees don't hit the back of the chair!"
Cons: "For the $s paid for this flight the crew could be a little bit friendlier and having a smile on their face."
Pros: "Crew was so friendly and helpful"
Pros: "Entertainment was good"
Cons: "The chicken pasta meal was pretty dried out and terrible"
Pros: "United flight crew was good. Check in was good and on time. Flight arrived early, smooth flight and landing was smooth."
Cons: "Recheck through LA TSA to domestic flight with United, was further hassle, might as well get naked to get through. Seat recline, too limiting (not asking much, just a bit further back). Pretzels were stale. Cabin crew seemed more friendly with dead heading pilots than passengers."
Pros: "My first long flight. Although long flights can be difficult, my experience was great. The staff was nice and friendly. The flight was enjoyable I liked the food and drink service. Good selection of music, movies, as well as other information provided, such as information about place to be visited. I was traveling with two friends, we did not sit together, but we were able to message each other via the texting service on the screen, that was awesome!"
Cons: "If the customer is given the option of special meal - 1. the special meal should be what one selects. I selected Hindu meal as per option and was being served Veg Jain Meal. 2. Should be made available. Though I booked the flight for both me and my wife and the special meal request was for both, the wrong Veg meal was made available only to my wife. Something is not right with their system. One you serve what you make us select and then the system is recording only for one passenger."
Pros: "Flying over the country of NZ."
Cons: "Crying kids."
Pros: "Attendants were friendly. The agent at the gate rerouted my flight after my initial flight was delayed. She explained she did that so that I could make my international connection in time."
Cons: "We did not receive Food and entertainment because the website was not clear that you have to pay extra for these things"
Pros: "Comfy seats, the flight was basically empty so I got my own row. Very nice flight attendants. Pilot kept us updated on timing and storm movement."
Cons: "Flight was delayed twice, seat hadn’t been swept for garbage from the previous flight (wrappers and used tissues in the seat pocket)."
Pros: "good entertainment"
Cons: "we purchased a sky couch for an extra $700 and was not put in a skycouch row. I have contacted Air New Zealand and have yet to hear back from them."
Cons: "I selected two bags on kayak but when I checked in at Air New Zealand they said I just had tickets. Was forced to pay the full price for the baggage."
Pros: "We were allowed to check one bag for free...that's awesome. And we were provided with two full meals on the flight, more food than we could eat. And even a complimentary alcoholic drink! Great selection of movies. New Zealand Air is one of the best flying experiences I've had"
Pros: "The flight attendants were friendly and seemed to enjoy their job. Appeared to be very accommodating for other passengers."
Cons: "No issues. Everything was great!"
Pros: "A little cramped on the domestic flight, but for the hour or so from Christchurch to Auckland, it was acceptable. I was impressed that ANZ did a quick meal service on this short flight. The crew was great - very friendly and efficient."
Cons: "Close quarters between seats."
Pros: "Staff was nice."
Cons: "No room, It was painful for someone with nerve damage and severe arthritis to even get to a seat."
Pros: "Crew was professional and very friendly, food was excellent, entertainment choices were fantastic. The seats were even comfortable and we were in coach!"
Cons: "Nothing, everything exceeded expectations."
Cons: "Not enough room"
Pros: "Crew were very human unlike in the industry. Seat next to me was empty, I requested to change the seat Ms. Aimee the crew let me after safe cruising. Best part is, the seat was sky couch or premium economy and she let me use it. If it would be other airlines they would mindlessly refuse it. High level of courteousy and sense of exellent service displayed. All airlines should learn"
Cons: "Food could get better."
Pros: "Very friendly crew, clean and comfortable."
Pros: "It was s safe flight."
Cons: "I didn't feel valued and appreciated. Poor options for complementary food service."
Pros: "Not very much"
Cons: "Cramped and squeezed in for a miserable flight."
Pros: "It was what I expected"
Cons: "Too cramped"
Pros: "Tons of free movies."
Cons: "As a vegan I didnt think the food was great. But they did have food for me to eat so that was nice."
Pros: "Very helpful check-in staff helped me arrange to sit with a friend on the trip."
Cons: "My first seat had a broken entertainment system but I was quickly moved to a new seat."
Pros: "Significantly more leg room than other competitors! Even with the person's chair reclined in front of me, I was still able to be comfortable. The staff were excellent, the food was as good as can be (given that it is airline food), the choices for entertainment were great. Lots of overhead storage!"
Cons: "Some of the screens need to be refurbished. The person in the seat behind me had to jab at their screen to make it work (or perhaps they were too lazy to be conscientious?). Mine worked fine but I had to be very cognizant to leave my finger on the screen rather than poke."
Pros: "Flight was great, happy to be back home! Movies were awesome to watch on board, good selection!"
Pros: "I love air new zealand. Watched dr strange and had yummy breakfast. Crew very friendly"
Cons: "All good"
Pros: "the crew were awesome, the food okay, it's the first time I've been able to say exellent to flying with air new Zealand today, the past trips have been stinkers, there crew really bad, they put us off flying with my own country's airline so sad, the first leg was cancelled because the flight got in late, with no txt or any warning before we got to the gate, so maybe we will just try them again, because this last trip from Christchurch has eased some of the past pain"
Cons: "The baggage handlers destoyed my case, there the same the world over because of the furious pace, they don't care for your posesions weather there precious or not, this is the real sad point when ones flying a lot,"
Pros: "I was in Premium Economy and everything was wonderful! The food the entertainment system and extra legroom (with a leg rest!) was fantastic! I slept so well!"
Pros: "Air New Zealand provided excellent customer Service - from check in to arrival. People make all the difference but their aircraft was awesome."
Cons: "Would have been more exciting to land early if our gate was ready. Better to wait on the ground than their air I guess but after 11 hours on a plane the last thing you want to do is wait longer. Realize that's on the airport and not the airline, although there should be communication there."
Pros: "Unlike a trip on Air New Zealand several years ago, there is actually enough leg room now so knees don't push into the seat in front. That is a huge improvement! The airplane we flew in this trip was a nice new one, very well designed."
Cons: "No complaints! Air New Zealand really seems to be putting forward a god effort, and it shows. Hope they keep up these service standards and improvements over the past."
Pros: "Great crew. Friendly and helpful."
Pros: "seat comfort"
Cons: "breakfast, coffee"
Cons: "4 hr delay"
Cons: "Absolutely hopeless baggage delivery/collection. Almost as long as the flight"
Pros: "Crew was great, I lucked out and got a whole row to myself and the entertainment was awesome."
Cons: "The food was just ok."
Pros: "The staff are always so friendly, and even though we had to return to the airport due to a plane fault, the airline handled things very well. Loved free wifi"
Cons: "Qantas’ fleet is a bit sad and aged and needs to be a little bit more modern. I don’t think I’d chose to fly qantas if I had the choice... boarding is weird, almost half the plane has “priority” boarding and they board everyone together so there’s honestly no perk to being a premium airline member"
Pros: "The crew was great and the seats were comfortable."
Cons: "If the seats reclined more, it would have been easier to sleep. The baby behind me would not stop screaming for 7 of the 15 hour flight. The flight was oversold so there was no where I could move. Even ear plugs didn’t help. Everyone was miserable."
Pros: "movie selection was good"
Cons: "air was stale, food was just okay"
Pros: "The food and the entertainment onboard."
Cons: "Flight was late and i missed my connecting flight in Sydney."
Pros: "The crew member went above and beyond for the passengers, some of whom were less than friendly and polite!"
Cons: "It really had to do with parents not controlling their kids and allowing them to play spongebob on the iPad without headphones. I used the wraps and eye mask that were provided so it all ended up being a great flight in the end."
Pros: "Quantas Entertainment app was great!"
Cons: "Quantas seems to have frequent gate changes. You have to pay attention. No WiFi in terminals despite posted signs."
Pros: "Same as previous answer!"
Cons: "I booked emrits but i was boaded on quants"
Cons: "I told Nicole that my sound wasn’t working and I had tried with 3 different headsets. She just shrugged her shoulders and walked away. Not good enough for the price you pay for Qantas. I travel with qantas all the time and have never received service like this."
Pros: "Staff helpful and friendly. We got there"
Cons: "It’s a small plane without much to offer"
Pros: "everything was lovely"
Cons: "the outdated on flight entertainment system"
Pros: "Crew were ok"
Cons: "Food was awful and departed late"
Cons: "This airport is disorganised and undersized for the volume of patrons passing through. Was frustrated with the poor response of Sydney airport go manage an obvious failure of their baggage handling system. No fallback procedure was activated(manual for eg) to actually progress baggsge hangling even for those with connections to make. Disappointed and embarrassed by the defensive attitudes of staff who were given no Support by mgt of either airport or airline."
Cons: "The gate displayed on the boards in the departures area did not match the actual gate (17C). Confused a lot of passengers as the gate displayed was through the international area. Limited seating at the gate."
Pros: "The food"
Pros: "Comfortable seats, good food choices, great service."
Pros: "Vegetarian food was good!"
Cons: "An hour late"
Pros: "Excellent value for money, great food which is normally a no no for me, Charming and attentive cabin crew service, making a journey enjoyable !"
Pros: "Kind, kept us fed."
Cons: "The crew was not all that friendly in my section"
Cons: "It was just TOO COLD! I had the sniffles for four days after arriving. The reclining seat didn't have much lumbar support."
Pros: "The entire staff was wonderful and friendly!! Dennis Byrne & Marie Byrne"
Cons: "We had a delay as they could not get the lift for food to put onto the plane, so we were delayed 1 hour. Dennis Byrne & Marie Byrne"
Pros: "Boarding was smooth and easy. Food and service on board was excellent. No hassle with baggage or hand luggage. Comfortable and able to use my One World Status and earn miles."
Cons: "Rigid with assigned infant seats. Would not move us to bassinet bulk head area though we would pay for it. Flight went well regardless."
Pros: "No issues, quick and friendly."
Cons: "Flight being delayed so I missed a meeting"
Pros: "Pre-boarding customer service staff changed seats for extra leg-room"
Pros: "Flight crew were not enthusiastic about their job. Need to do service with a smile & not act like we are burdening when a request for certain service was made."
Cons: "Plenty of movies to watch"
Pros: "Friendly crew"
Cons: "Upper deck and lower deck economy seats don’t have the same amenities on the A380-800 plane"
Pros: "Great at all."
Cons: "The discomfort of modern economy flying just overwhelms any positives. Better seats with more room are needed."
Pros: "Qantas crew were amazing. Entertainment offered was excellent."
Cons: "Not suitable meals for a long flight. E.g. Chili dogs way too messy, garlic bread should not contain garlic! Was charged an additional $35 per seat to get seat assignments 24 hrs before. Then, seats not together & changed again before flight. Why the fee for nothing?"
Pros: "The flight attendants we're really fun and the food is great!"
Cons: "Boarding was delayed and there wasn't a lot of communication about it."
Pros: "I loved the first meal and the choices all seemed amazing. Staff were friendly during boarding. Seats were really comfortable and good movie and song choices."
Cons: "The second meal, a small noodle box was dry, overcooked, and bland even with the dressing. The crew was not very friendly during the flight (I understand maybe they had a cranky passenger before and it was a long flight but smiling isnt that hard!). Inflight service was inconsistent as one side came down to serve 15minutes after the first side. The headphones looked quite dirty so I used my own. Boarding was quite slow and then takeoff was late but it was nice that the captain explained it."
Pros: "We were very needy due to being a large group with elderly passenger. The staff were very patient, tolerant and courteous with us"
Pros: "Everything was on time with very good service."
Pros: "Qantas Launge"
Pros: "Better than expected selection of movies"
Cons: "Food was terrible and crew service was average Dinner - chicken salad that was soggy and barely edible and a bread roll, no butter and nothing else. Food was better on Bangkok Air 1 hour flight. Breakfast, a pastry in a box and a muffin on a serviette. No fruit or yogurt ... nothing else. awful Couple of times crew were rude to other passengers (not myself) but generally were not as happy, helpful as previous Qantas flights Smaller plane with less seatroom than my Emirates flight in the other direction"
Pros: "Not much - everything was below average Q Meal worked - the miso salmon was good. shape the breakfast was almost unedible - uncooked bacon, gooey egg stuck to side of container - mushy potato cake soaked by the fluid from the tomato - you would think they would get it right after 20 years!"
Cons: "broken tables and damaged seats ( electrical cords lose) they give you a menu and have no pre-dinner drink service don't ask for a drink after meals have been served - you won't get it too much service to ask for snacks after six hours - the staff eat them and give you their vegetarian sandwiches, then other crew try to say no that's not true - one of them is lying seats are tight - especially if you are 188cm tall. they throw all the cooked mid flight snacks out after three hours of being in the oven yet they don't walk up and down the isle and offer them to you. Yeah right - 23 staff eat them themselves. same movies and TV - I do a flight every month and its always the same with maybe one or two new movies added unloading oversize in LAX - give yourself at least 1.5 hours - they are slow and inefficient. Unloading in Melbourne was ok but bags took for ever. Wish they would go to Beijing or Shanghai and see how it is done in less than 15 minutes from docking. United/Delta is looking good at this stage"
Pros: "the flight left on time which is always a boon, and the crew were efficient, altho i got the sense that they had done it all many times before, and they were only going thru the motions. the flight was incredibly full, so little room to move around, and leg room is a definite challenge! the bathrooms were good, they didn't smell like most airlines do! Food was generous in portion size, and there were yummy snacks also."
Cons: "the aisles in the plane were very narrow, so getting up to go to the bathroon with everyone else became a challenge! apart from the narrow aisles and the lack of leg room it was a good flight."
Pros: "I lucked out and was able to get a emergency row seat which helped tremendously because of having long legs."
Cons: "What I don't like is what is true of all airlines now and that is that if you are born with long legs you are penalized and expected to pay more money than people with short legs - that is prejudice and not fair to people that cannot do anything about it. I understand charging obese people extra because they have a chance to change it. Also, seats are too narrow now!!!"
Pros: "The in-flight crew were just fantastic. Couldn't fault the service. Nothing seemed to hard. Thanks to all!!"
Cons: "20 minute delay in take-off."
Pros: "The crew was outstanding to help with a defect entertainment centre. They really went out of their way to keep us happy and to solve the problem. Thanks a lot."
Pros: "Flying to Qantas always enjoyable - staff always make for pleasant journey. Always happy to fly Qantas."
Cons: "One negative experience was that there was only 1hr 30mins between connecting flights. Between departing international flight - picking up luggage/toilet stop and clearing Immigration/Customs then catching bus between Qantas international domestic terminals we were racing to catch flight. As we arrived Qantas domestic terminal our names were being called over along with info the plane was awaiting our arrival. In my experience 2hrs is minimum time between connecting flights - otherwise good experience."
Cons: "Do you really need to be provided with a meal at 11pm just after departure? A decent snack pack would be a better get, and allow people to get to sleep."
Airlines flying from Palmerston North to Gold Coast have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Palmerston North to Gold Coast
Masks required on board, masks provided on flights from Palmerston North to Gold Coast
Social distancing seating
Middle seats unavailable to book on flights from Palmerston North to Gold Coast
Testing for antibodies, testing for symptoms for flights from Palmerston North to Gold Coast
Waiving of change fees. Search flexible flights from Palmerston North to Gold Coast