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MCO - WLG

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Top 3 airlines serving Orlando to Wellington

Scores according to KAYAK customer reviews

8.4
Air New Zealand
Overall score based on 2,843 reviews
8.6
Boarding
8.3
Comfort
8.9
Crew
8.5
Entertainment
8.1
Food
Airline reviews

Cons: "Please have the option to order Kosher meal!! The 1st air company that I use, that don’t offer this basic service!! Ridiculous!!"

Pros: "Only a 25 minute flight"
Cons: "Nothing"

Pros: "very comfortable reclining seats for sleeping. It was a lot of work for the attendants setting up each bed and then taking it apart. But for me, it was much more comfortable than the flight from SFO to ACK."
Cons: "Movies did not change from November to December. I watched 3 on the way to NZ in Nov and they were still the only 3 to interest me on the return flight. Disappointed."

Pros: "Food is always the best. I had the butter chicken for dinner. It was very delicious."
Cons: "I think this was just a personal issue for me only, but I would say the atmosphere. I felt the plane was humid and often at times, I found it hard to breathe. On one occasion, a flight attendant attempted to take my food away without asking if I was finished or not. I was annoyed by their lack of manners. I also didn't like having two blankets. There was no room under the seat in front of me, to put it anywhere. It significantly reduced my comfort. The passengers sitting next to me also had no respect when they asked me to step aside and was rude in general. It made my mood worse throughout the flight but I hanged in there. It was okay."

Pros: "Great entertainment"
Cons: "Overall great"

Pros: ":)"

Pros: "Good quick flight"
Cons: "N/A"

Pros: "Crew were fantastic"
Cons: "Entertainment choices"

Pros: "Great crew. Wine and cheese was nice."
Cons: "Nothing. All good."

Pros: "Amazing crew"

Pros: "Ground staff were particularly helpful"

Pros: "Flying Air NZ is a pleasure. You guys generally do a very good job. Even though the flight left late I was impressed with the Pilot announcement to allow connecting passengers to leave the plane first, and all others remain seated."
Cons: "The flight left late, making it stressful to catch my connecting flight in Auckland."

Cons: "After scanning boarding passes at gate, flight crew required us to show them again at the plane door. We had already stowed our phones, as I think others had. Minor issue but caused what seemed like an unnecessary backup at the cabin door. Our other domestic Air New Zealand flight didn't require it."

Pros: "The flight was on time, staff courteous and we made good time to the destination."

Pros: "The crew were pleasant and professional, and the aircraft was in excellent condition."
Cons: "Boarding through the rear door during the rain -- with an elderly couple ahead who had problems negotiating the stairs, leaving them and all behind them in the rain. The airline could have allowed everyone to board through the airbridge in light of the weather."

Pros: "The sleepers in business were perfectly flat. It's the best sleep I've had on a flight."

Pros: "The service was excellent. The food was wonderful and the cabin very comfortable."

Pros: "The actual flight wasn’t terrible"
Cons: "I missed my initial flight...I was short on time and rushed to get to the gate so I didn’t recheck my bag. Got there and told they moved me because my bag hadn’t been checked."

Pros: "everything"
Cons: "until no, nothing"

Cons: "Set seats for 2 middle of 4 middle row E & F seatsw"

Pros: "Clean modern plane, on-time, nice Regional lounge"

Pros: "Window seat liked it"
Cons: "About baggage didnt liked it... And no food too we didnt came across these to book it while booking tickets .. And passport recognization in sydney troubled a lot us for re checking and identification of our faces to passport ...it was irritating as if we r some wrong we did ..passport photo was without usage or somehow it was like dat not clear picture of us... Maybe due to moist it was like dat...no one was listening to us and made us to wait for long time ."

Pros: "Friendly team on board"
Cons: "Nothing"

Cons: "Crew forgot to serve us our meal."

Pros: "Friendly prompt service!"

Pros: "$220 to take an extra bag. This is stupid. Why no disclosure about bag fees"

Pros: "Awesome customer service, I was impressed."

Cons: "The staff asked for my return ticket to the U.S. I told them I have a round trip ticket from and to Japan. I have to show them my U. S. Navy identification card otherwise Air New Zealand would not have processed my boarding pass ticket. Air New Zealand discriminates."

Pros: "My husbands booking was not processed correctly from the site we booked through, and we didn't notice the mistake until we were checking in. We were at the airport at least 2 1/2 hours before boarding time. The mistake could have been rectified, we were told it would need an email from Virgin to confirm and change the booking. We photographed and sent through passport details. We phoned the booing site, we phoned Virgin, we were put on hold for 25 mins while the booking site phoned Virgin - but Virgin refused to help us out! My husband was not able to board the flight - no refund, no help - and the sad part was, it wasn't for a holiday - it was to visit and help his 87yr old father-in-law who had fallen and cracked his spine. No sympathy from Virgin, VERY DISAPPOINTED!"

Pros: "Air New Zealand check-in as well as counter personnel were professional and courteous."
Cons: "Booked through Kayak with what I thought was an equivalent Expedia ticket but was horrible surprised when I checked-in. Two other fellow travelers booked flight VA 7516 through Expedia for $218 (USD) one-way. I was able to open the same flight / departure time / price with Expedia but could not book. I then switched to Kayak and located this same flight (as I wanted to travel together with them), and it was for approximately same price. Upon check-in I was told it would cost $120 to check my luggage in (which I reluctantly paid). They indicated my ticket did not include this. I later discussed this with my two travelers and their check-in luggage plus a meal were included with their Expedia (Virgin Australia) ticket. Why was my Kayak (Virgin Australia) ticket so different from Expedia when our bookings were done about the same time? I no longer trust Kayak for future bookings."

Pros: "Smooth operation once onboard"
Cons: "Boarding sequence mix-up"

Pros: "Crew working hard and going the extra mile to alleviate systemic issues like overcrowding in economy, glitches with electronics, etc. They're resolutely cheerful and efficient."
Cons: "Air NZ are, like everyone else, packing more people in a plane: 10 across in economy, where it used to be 8. No upgrade option I could exercise, even though I've got plenty of miles and do this trip every 6 months, because of the fare class I booked through Kayak."

Pros: "Flight was delayed due to A/C difficulties, But no big worry for me. I had no other flight to catch in Wellington."
Cons: "Captain's sense of humor."

Pros: "Unlike the American flights, they actually served a light snack (not pretzels and nuts) and offered complementary wine and beer. The ride was pleasant."
Cons: "For the economy passengers, we had to go down a flight of stairs onto the tarmac and then back up on a portable stairs to get onto the plane. The same was true when we were deboarding the plane. This has more to do with the airports than with Air New Zealand."

Pros: "Cabin crew was excellent"
Cons: "No complaints"

Pros: "Everything FA even got our bags out while taxiing into gate"
Cons: "Nothing"

Pros: "Everything"
Cons: "Couldn't check in online and book seats. That was a bummer."

Pros: "When booking, we were unable to choose our seating hence we were not sitting together. At the airport we asked if there was a way they could put the three of us together. Air New Zealand was able to accommodate our request. It was a 12 hour flight. We were very grateful."

Pros: "Not a problem, anywhere. For a long day, that is appreciated."

Pros: "The space sllocated is grossly inadequate security is overcrowed Dave not aware of poor image this gives thr city that of a rural enclave"
Cons: "Ovetcrowed no space"

Cons: "Only issue was demand of passenger behind me that I not recline my seat back. I complied and chose not to bring it to crew's attention but was unable to travel comfortably for last leg of our 20+ hour trip."

Pros: "Crew was excellent; good and friendly service. On time."
Cons: "15 minute walk from terminal to gate without any pre-warning. Food was mediocre."

Pros: "Free cookie!"

Pros: "Crew"
Cons: "No wifi. Limited entertainment. Seats not comfortable. Food was basic."

Cons: "I did not fly from Brisbane to Auckland"

Pros: "They put me on a flight to Auckland and then a flight to Wellington"
Cons: "Well I didn't even get on this flight because the plane haven't even left wellington when it was supposed to have been boarding in Sydney had to get two different flights"

Pros: "Free wine"
Cons: "For how much a ticket cost, they really take advantage of you. 7.5 kilo max carry on... what a joke. My bag ways that without anything packed. It's time for some competition to right their ship."

Cons: "Seats are too narrow"

Pros: "I have not flown international in a long time. It was confortable and entertainment was great. The only thing I did not like is that with New Zealand air one can only check in 1 bag for free. We stayed in NZ for 18 days. The other airlines let you check in 2 bags. For an international flight 2 bags is only fair. Thanks."

Pros: "Great flight crew"
Cons: "Nothing, everything just right"

Cons: "The entertainment system did not work properly"

Pros: "The entertainment was great and the crew was very friendly and helpful"
Cons: "The ability to access bathrooms after turbulence has ended"

Pros: "Food was good"
Cons: "Flight attendants could have been nicer. Seats were not that comfortable."

Cons: "Delayed flight and the procedures took very long."

Pros: "Friendly crew, extra legroom, great entertainment options."

Pros: "Everything"

Pros: "The stewardess were lovely."
Cons: "The refreshments"

Pros: "The crew is great . Service excellent"

Pros: "Good seats. Good space good crew."

Pros: "Every thing was great"
Cons: "N/A"

Cons: "I made a FaceTime call to my daughter over the Atlantic - nothing better!!! The staff is beautiful, and the ride was smooth."

Pros: "Everything I saw a younger girl in the bad room passed out the crow help her a lot"
Cons: "Excellent service"

Pros: "All ok"
Cons: "Sray bathrooms often."

Pros: "Crew were good though snacks weren't on offer without asking."
Cons: "The seat I was had water dripping from the roof shortly before landing. Guess it was the condensation from the airconditioner"

Cons: "Online Check-in didn't work properly, so we had to check in at the airport. They were understaffed and it took us over an hour to get through check in. The customer service was horrible, and we were only allowed to bring a backpack for a carry on, forcing us to check our one carry on bag. This made our two long flights uncomfortable with nothing to change into once we landed in Dubai and still had another 8 flight to Johannesburg. The flight itself was overbooked, and we then had to place our backpacks under the seats in front of us, giving us no leg room for 13 hrs."

Pros: "Same as first trip but this time the manager gave us some crackers and chocolate because we asked her to give us something to eat"
Cons: "Same as first trip but this time we were more mad and the food was like rubber we told the manager and she brought us some of the crews food and we still didn’t have any food because it smelled rotten"

Cons: "Delays boarding meant we were almost 30 mins late arriving in Wellington. Cramped seats on Qantas 737 plane"

Pros: "the food is excellent"

Pros: "Great food and Entertainment"
Cons: "Nothing"

Pros: "The legroom"
Cons: "The food was fine but was too late so my son felt as sleep before that."

Cons: "I paid extra to have an exit row for this long flight. Just before taxiing a man moved seats into the exit row seat next to me (not paying for it like I had) and was intrusive and sprawling out over into my space the entire very long flight. I am extremely unhappy about this and the willingness to allow him to move seats that I had to pay extra for and then left me zero comfort on the flight."

Pros: "It’s no choices small portion"
Cons: "No taste a"

Pros: "Every thing is very good"

Pros: "The comfort ,food"
Cons: "Crew was not polite and had an attitude when requests was made."

Pros: "The planes are comfortable, the entertainment has plenty of options and plugs for your chargers if you want to use your own. The staff are friendly and very attentive. Emirates understands service. We had one cabin crew (on our flight to New York) named Amor who was was “on it” - attentive, helpful...everything you want on a long-haul flight!"
Cons: "This isn’t Emirates’s fault, but it took over 45 minutes (after we had come through passport control) for the bags from our flight to come out and we almost missed our train into Milan. But that is the fault of Malpensa airport."

Pros: "I didn’t die in a plane crash"
Cons: "We were offered no form of refund, miles, or anything after a 6 hour layover. We paid for a hotel for the night (we should have landed at 1am) and instead landed at 7am, so we had to completely skip our hotel and had no sleep for the wedding the next day. We’re out of $120 for the hotel we already paid for and the staff gave us no help in form of compensation."

Pros: "Only thing I liked in this flight was food."
Cons: "Starting from boarding this flight was a problem. we had a infant(18 month old) sleeping in our arms as the flight was at 3:30 Am and was delayed by an hour. There was not priority boarding for elderly and people with kids. We had to wait in queue holding our carry ons as well as the kid. As we were last in boarding it was hard to find a closest spot for our carry on. Crew would not respond for about 10 mins or so( not during take off or landing) this was during mid flight when there was no turbulence(seat belt sign was off). We asked for a veg meal instead of baby food as our kid eats solids and she does not like instant baby food's. We requested this when we booked her ticket , she was not even given food luckily we had some milk powder and water bottle. Really bad experience with Emirates"

Pros: "Food , entertainment and service"
Cons: "The seats were a little hard. The checkin process was terrible. They ran out of dishes from the menu in the first meal served on board."

Cons: "Peanuts should be replaced with snack crackers as so many people can not eat or come in to contact with peanuts, it’s a health hazard and not healthy. Entertainment on board should have background music"

Pros: "Everything was excellent, the food the service"

Pros: "We landed ahead of time"
Cons: "Less legroom than A380 which became slightly claustrophobic at times. Meal choice limited they ran out of one choice fairly early in the service"

Pros: "Rude flight attendants and REALLY BAD FOOD."

Cons: "The seats are small , its hard to move, sleep or to do anything For 15 hours flight you need a little bit more space. But everything else was great"

Pros: "The food was better than others and beverages were served often. In flight entertainment options were impressive."
Cons: "There was so little leg room that my knees touched the seat in front of me. Everyone in the row had to get out for the window person to use the bathroom. There were 2 kids next to me that stood on their seats and jumped and screamed almost the entire flight. No one said anything."

Pros: "The crew were Amazing, thank you Anastasia. Mark, Claudia and everyone on floght EK219. AMAZING job"
Cons: "The food i wish there were more choices please."

Pros: "On our onward flight from Orlando to Dubai, the crew made sure the flight was always clean (specially the toilets - they really cleaned them up every 30 mins) Not so much on the same flight returning from Dubai to Orlando - toilets get wet and messy after about 5 hours and were never cleaned after."
Cons: "Overall, food and service were ok. I really didn't think Emirates did anything different in Econony class compared to other airlines (Air India)"

Cons: "I did not get the seats I selected when booking"

Cons: "We couldn't take a flight for many reasons my wife she's pregnant and not allow to take a flight ,Your company didn't help us for changing our flight this moment so we lost our flight ,our trip,our money Thank you KAYAK"

Pros: "Nothing! An old vintage 777 flown with bad entertainment systems. Remotes were not working properly. Screens were rebooted again and again. Very very old aircraft. Poor maintenance"
Cons: "Nothing! An old vintage 777 flown with bad entertainment systems. Remotes were not working properly. Screens were rebooted again and again. Very very old aircraft. Poor maintenance. An extremely poor show my emirates who call themselves a premier airline and this was a POOR SHOW!"

Pros: "Generally good standard, nothing to sit about but there was a selection of recent and older films and TV, OK food and fairly comfortable seats."
Cons: "While the food was ok, there were some odd omissions from the vegetarian meals that sometimes made them seem smaller or worse value compared to the non-veggie options. Still better than I've had on some other airlines though."

Pros: "Did not get drinks at all until dinner was erred which was over 2 hours into the journey. May have been ok if I hadn't just run from a late arriving connection to make this leg of my flight and I was so thirsty!! Naturally they were out of what would have liked for my meal. However the worst part is that Mt luggage didn't make it to Heathrow with my flight and the service in trying to get my bags back has been shocking. Considering I was told my bags would be arriving in London 2 hours later I still do not have my bage in my possession- a day and a half later. And trying to get to talk to someone to help. This has been so frustrating and disappointing."

Pros: "Overall it's a good airline. Economy is fairly comfortable, great entertainment options, decent food, and the staff is exceptional."
Cons: "Emirates baggage on board policy is a bit strict compared to most of the other Asian and American flights I've been on. Usually I'm allowed a regular carry-on and a personal item (i.e., a small backpack), but Emirates was very strict on the personal items. Personal items are limited to only Business and First Class passengers. Also, they were extremely strict about the size of my carry-on. As someone who has been on 20+ flights in this year alone, few of them being budget airlines (which are generally very strict), I had no issues whatsoever with the size of my carry-on until I flew with Emirates."

Cons: "food was not served on time. crew was not attentive and did not care for passengers"

Pros: "I chose to upgrade with a great offer made on the internet when I checked in online. The crew were superb. The cabin is the best there is for business class."
Cons: "Food is average - bar snacks are good."

Pros: "Flight leg space and inflight crew are good"
Cons: "Emirates Check in Person at Orlando International Airport is Rude and RACIST"

Pros: "Overall service and food was nice."
Cons: "My daughter was sick and they gave us a hard time for a wheel chair and asked unnecessary questions at the counte despite explaining that both me and my husband are physicians and know that it was safe for her to travel."

Pros: "I like the selection of movies."
Cons: "The check-in and gate staff were trying to weigh our carry-ons and make us adjust things when ultimately does it matter how much weight I can carry on the flight? What if I gained 20 pounds since I booked my ticket. Will I be charged? Seriously, if it's that big of a deal, there should be a limit on weight of the person plus their carry-ons. Thin people should not be hassled! I am saving a hundred or so pounds by not weighing so much! Stop hassling us for carry-ons!"

Pros: "The service crew was perfect. Check on me through out the flight to ensure that I was comfortable. When meals came around and I was sleeping they check to ensure i did not miss a meal. 5 stars for the crew of Emirates flight 220."

Pros: "Wifi availability. Comfort."

"Flight delayed"

"Safety..care about the passengers, crew very polite, very roomy and spacious,"

Cons: "We were delayed four hours"

Pros: "Crew was amazing. Boarding was perfect."
Cons: "Rough turbulence, unfortunately nothing to do with the airline."

Pros: "Comfort+ seats have excellent leg room."
Cons: "This flight crew couldn’t have been more obnoxious. Announcements about every 15 minutes on a 4 hour flight. I felt bad for anyone trying to sleep, as it was impossible with the extremely loud announcements that were not only unnecessarily frequent, but we’re painfully repetitious."

Cons: "Social distancing in the seating, the flight was booked every seat."

Pros: "Crew, not crowded flight and smooth. Nice"

Pros: "All"
Cons: "N/A"

Pros: "arrived early"
Cons: "entertainment was offline until 1 hour before landing"

Pros: "Nothing"
Cons: "100% of staff was rude and they love to nickel and dime you."

Cons: "The flight was delayed 4 hours. Not fun."

Cons: "The TV control pads are a major FAIL. And all of the baggage charges are despicable piracy."

Pros: "Everything perfect"
Cons: "The only issue that would have improved the trip would be if tickets were free Lol"

Pros: "For all the turbulence that we heard about, the flight was extremely smooth which I attribute to the pilot's skills"
Cons: "We kept on being told that there was going to be turbulence and that it would be too rocky to serve food/drinks - but there was limited turbulence and the flight was very smooth. There was also a delay in leaving as there was an extra bag in hold but they 'couldn't find it'."

Cons: "It was fine"

Pros: "After United lost our luggage in Houston we had to file a claim in Auckland which meant we missed our flight to Wellington. Ground crew were super helpful and got us on the next flight 30 mins later. Cabin crew were great and sorted us out with water and snacks before take off as could tell we were desperate after flying in from London via Houston."
Cons: "-"

Cons: "The tv in front of us was not working and neither was the WiFi on our phones"

Pros: "The United staff was more than friendly !"
Cons: "Not enough room to recline my seat"

Pros: "Nothing"
Cons: "Wasted time at Orlando, missed my direct flight from Washington to Accra. I had to be re routed through Europe to Accra and spent more than 12 hrs more"

Cons: "I really hate that the major airline companies are charging for every little thing now. I shouldn't have to pay extra for entertainment & an outlet on a 2+ hour flight."

Cons: "Our home was damaged, and we were without power for 6 days due to Hurricane Irma. We called the airlines repeatedly in an effort to cancel the ticket before the flight. They refused to cancel the tickets. Heartless"

Cons: "The seats are very uncomfortable, you have to pay for all entertainment"

Cons: "The aircraft was full and they had a nonworking lavatory. And I asked the flight attendant that the lavatory was broken and he told me no there was somebody in there and he lied."

Pros: "The flight attendants were very efficient, professional and kind. It was a dramatic improvement from past experience."
Cons: "The seats are ridiculous."

Pros: "Process was super easy, I even emailed my itinerary from United to kayak as requested, and I received updates about the gate, baggage and status before United!"
Cons: "No complaints whatsoever"

Pros: "The male flight attendant who was in the rear respectfully listened to me."
Cons: "The United passenger agent that talked to me at the gate when the other one, who was scanning the boarding passes put me on the side because I could not board with two items was disrespectful. She used a discriminating tone and embarrassed me in front of other people. She made it sound as if it were a shame to purchase a cheap ticket. She was arguing with another passenger before helping me over the same subject, so when I tried to explain that the smallest backpack was almost empty and fit inside the other, she was impatient, upset ignored me and was already demanding my credit card with the bag tag in her hand rushing me. I paid extra $60.00 after I had paid $25,00 for the first bag when I could have put the flexible kipling inside the Jansport if she had listened to me. The flight delayed after I was unable to defend myself and paid an unfair feer."

Pros: "Free upgrade to Economy + (more legroom) , I even did not know why I have been cerdited toget it, bit I definitely lieked it. I also liked the option to volunteer for check our carry-on at the gate. Coffe and snck quite adequte for th short journey"
Cons: "No issues to report."

Pros: "United took GREAT care of me. I never departed MCO. They feared i would possibly be stuck in Houston until the next afternoon so they put me in hotel and gave me a food voucher to stay in Orlando. I am leaving to catch the first flight to Chicago this morning and make it to my final destination in time for my evening plans in Iowa. They turned a bad situation around for me. I love that"
Cons: "I would not have made connector in Houston due to delay"

Pros: "The main reason why I even flew United is that I was desperate to get my destination that day and they had the cheapest flight. It helped that the Customer Service Representative ( Liz at MCO) was extremely helpful and understanding of my situation. My experience with Liz has changed my outlook on the company. There are still humans beings working in United Airlines!"
Cons: "I chose to fly Southwest on the way back and for less money I received better service. If you find a reasonably priced flight you don't have to worry about paying extra for baggage or stomach during the flight. On the flight home, I realized that they have bigger seats, your bags ( 1 personal, 1 carry-on, and 2 checked bags) are "free" and they give you a little snack to hold you for maybe and hour. Overall I prefer Southwest because of all the benefits you get while flying with them but it doesn't mean I will never fly United again."

Pros: "Nothing. Smelled and looked like death. Got better service from zombies."
Cons: "Worst service from an airline and 3rd party vendor. I couldn't believe the level of disorganization from their "core" team. I will NOT ever use this service and especially not the American airlines staff, crew or phone staff. This did not only affect my day poorly, but also impacted my family and disrupted my finances. This will not be the last time you hear from me I was very unimpressed."

Pros: "Flight was on schedule and I was upgraded to an economy plus seat."
Cons: "One of the crew members seemed a little hassled. The carryon/overhead luggage situation is getting totally out of hand,"

Pros: "Everything was very smooth from beginning to end"
Cons: "Nothing"

Pros: "I wasn't dragged off the plane forcibly. That's it."
Cons: "Boarded 20 minutes late because plane was still in hangar. Crew didn't care either. Seats are too cramped. I'm 6'4" and window seats used to be okay for me. Now, I feel like I'm squeezing into a closet. My knees hated this flight. Also, I'd picked my seat when I booked it. When I arrive at the airport and check in, my seat was magically unassigned and unavailable. Luckily there were a couple empty seats or I'd have been dragged off"

Pros: "Good"
Cons: "Good"

Pros: "Happy with all products & services."

Pros: "Friendly crew and smoothe flight."
Cons: "Seats are too narrow. Flew from Newark to Orlando and had free bag check-in. Had to wait until the end to get a seat assignment."

Pros: "Not much"
Cons: "The flight attendant appeared rude and obtuse. acted like she was doing the customers a favor, not good at all"

Pros: "The plane was punctual, and the captain got us home in less time than we expected. Excellent."
Cons: "A couple degrees more of seat recline would not have bothered me from either end. I would not have felt intruded upon had the gentleman in front of me had another degree or two, and I might have been able to find a comfortable napping position that didn't leave me uncomfortable. We didn't eat anything on the flight this time, but the complimentary snacks on our other flight were tasty, and the Gin&Tonic was exactly what I needed. While we didn't pay for the in-flight entertainment, we know the entertainment is exceptional, and were only disappointed we were pinching pennies. Boarding was pleasant enough in Newark, but Orlando is a terrible airport, and people there seem very ill-mannered. Not United staff, just people in general."

Pros: "Crew was nice and fast. Plenty of luggage space."
Cons: "Seat wouldn't move back and they take too long to turn on the A/C which makes me nauseous."

Pros: "Arrived on time even with storms"
Cons: "Boarding- process organized by groups. Not all people do this and gate people aren't paying attention- busy with other customers and they don't announce next group, leaving us standing. Need better process."

Pros: "flight attending was good. flight was on time,i like to flight with United thanks for their service"

Pros: "Nothing."
Cons: "Everything."

Pros: "The plane was clean, flight was smoothe, cost was good."
Cons: "Made me check my carry on because they stated there was no room which was not the case when I walked on ( found at least 6 spots). I requested to at least be able to look for myself seeing as how my seat was in the very back, but they refused. Also, allowed many customers to store their personal bag ( their backpack) in the bins that were oversized which should have counted as their carry on, just allowed them because they wanted to. They should have made those individuals check their "carry on". Also limited snacks available by the time they were able to provide service to my area of the plane."

Pros: "That the captain kept us informed as much as he knew constantly. Liked that allot. They kept apologizing for the weather delay."
Cons: "When we had to taxi back to the terminal to get more gas and sit there realizing we would be on the plane 5 plus hours instead of 2 1/2 hours, I wish they would have found a way to bring lunches onto the plane for purchase. I think everyone would buy. I brought a few snacks but not much. That would have turned the experience into excellent. They could have sent someone to grab yogurts or packed sandwiches. Would have helped."

Cons: "Our flight got delayed during boarding because specific items were not loaded on the plane that needed to be shipped with our flight. It had nothing to do with paying passengers. If the items were important enough they should have had a private charter complete the task."

Cons: "We paid 160$ to upgrade both of our seats to economy plus for more leg room. Unfortunately, when we got to our seats, we realized our seats could not recline because they were in front of the exit row, which is understandable but we wished it would have warned us of that obstacle when we picked out the seats. I am also 5 months pregnant and so we felt that we paid more for what turned out to be a less comfortable flight."

Cons: "OMG.The Flight cancelated so my work delayed too.The service of the employees terrible when you guy send the Message for me to tell me the flight will change the time and then I go to the airport and I need help from the employee but nothing"

Pros: "We had a good flight on a beautiful day. Smooth ride no weather or atmosphere issues. Thank God. Stewardess was very polite."
Cons: "Wheel chairs were not provided in time. We had to wait till airline emptied and still wait. Cause of lack of assistance for wheel chair transporters. Some had connecting flights, pray they made it there. The ones that came to pick us up one two persons for eight people could not do the job. So we were taken off air craft n put out in lobby, to wait for all to be off the aircraft and then transport, one at a time to baggage claim area. Transporters and stewardess did a very gd job. Just the lack of help. Air conditioner on plane was off, so even ten minutes of smell bathrm, is just too much when air conditioning is off. I got very congested and had to use the inhaler, after a couple of sneezes due to environmental allergies. On top of that, cleaning people got on to clean w chemicals, only to affect me some more. Now I stuffed up, feel horrible, nite was bad with asthma n allergies that could have been avoided."

Pros: "Checked in through united app - said see agent for seat assignment. This was a connection from Orlando to Milwaukee"
Cons: "I went to the gate agent who was rude, no smile - just said "I have to get checked in I will call you". I waited . She beckoned across for my name. Then called me up with her finger. She asked if I had a ticket (hadn't looked for my name correctly) she told me I'd have to wait until all had boarded and a volunteer gave up their seat. I did get on(last one)- Never a smile or an explanation. Will not fly united again. There are plenty of choices."

Pros: "Nothing"
Cons: "Untied airlines is the worst airline!!!!!!! Would rather just book through other specific airlines instead of going through here and getting placed with untied! I missed my connecting flight bc they couldn't get their own plane door open!!! Scary!!!!!!"

Read more about Air New Zealand
COVID-19 information

Safety measures for airlines flying from Orlando to Wellington

Airlines flying from Orlando to Wellington have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Orlando to Wellington

Mandatory masks

Masks required on board, masks provided on flights from Orlando to Wellington

Social distancing seating

Middle seats unavailable to book on flights from Orlando to Wellington

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Orlando to Wellington

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