Prices are in New Zealand Dollars.

Find cheap flights from Ontario to Christchurch

Find cheap flights from Ontario to Christchurch

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Low season

AprilBest time to beat the crowds (4% less expensive on average)

High season

DecemberMost popular time to fly (10% more expensive on average)

Average price (return flight)

$1,996(price for this month)

Good deal one-way

$1,133or less

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Top 4 airlines serving Ontario to Christchurch

Scores according to KAYAK customer reviews

8.6
Singapore Airlines
Overall score based on 3,887 reviews
8.8
Boarding
8.5
Comfort
8.9
Crew
8.6
Entertainment
8.3
Food
Airline reviews

Cons: "The seat covers looked worn and dirty. Needs an upgrade."

Cons: "Flat beds on second flight"

Pros: "Food, Entertainment."
Cons: "Harder than usually landing"

Cons: "No complain . It’s singapore airlines"

Pros: "Staff was great as usual"
Cons: "Many entertainment monitors including my row of seats were stuck for a while. The “please fasten your seatbelt” was on the screen and made the monitor unusable for the first 1hr of the flight"

Cons: "Great Airline. Great staff and service. Good food and drink."

Pros: "Crew was very courteous, went above and beyond."

Pros: "Although business was full, it was quiet. Cabin chief was very helpfull and professional."
Cons: "food choices are not bad. TV screens are super bad. Resoulition is almost from 90's era first flat screens! One stewardess had friends in business. a couple sitting one after another in window seats. She spent most of her time chatting with them, taking photos while we were trying to sleep."

Cons: "We had to go through security after coming in from international and I went through a biometric scanner which I’ve done 100’s of Times I was very unnecessarily felt up for 10 minutes. I had shorts and a T-shirt on, and was pretty sure after the 1st round of groping that there was nothing there"

Cons: "Singapore airlines use their antique aged flights for services to chc.unconfortable and a poor in-flight entertainment system"

Cons: "We ask for wheelchair help from Perth to brooome but it was not provided ."

Pros: "I like everything crew, etc"
Cons: "Nothing reallly"

Pros: "Prompt and timely service"
Cons: "Food can be more tasty"

Pros: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."

Pros: "The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable."

Pros: "Space in economy seat was good. Huge selection of movies. Food was tasty. On flights to Frankfurt, Singapore Airlines may want to keep more sparkling water in stock, as Europeans prefer this to still water."
Cons: "There was a smell in the plane when I first arrived like vomit. It may have been the cleaning supplies."

Pros: "Good air line. Threat you well, enough food very good service."

Pros: "In general it was all very good - I flew Premium Economy but I didn’t see much difference at all between that and Economy. There was a bit more leg room but that was about it, Having said that Singapore Airlines overall is pretty good - toilets kept nice and clean and everyone well taken care of."

Pros: "check-in, priority lane, BKK-SKL, boarding, crew, cabin, disembark, baggage claim to cab home"
Cons: "baby crying throughout the flight"

Pros: "Everything from Ticketing, Checking in......"

Pros: "Very attentive, great food, quality aircraft"

Pros: "Boarding, friendly crew"
Cons: "Very slow service, took 2 hours. Entertainment system didn't worked for first half of flight."

Pros: "business seats were excellent"
Cons: "all was good"

Cons: "The seats and there is not much leg room"

Pros: "Seats, crew"
Cons: "Nothing else other than above"

Pros: "Excellent crew services"
Cons: "Entertainment system is rather tired for today’s standard for first tier airlines, in particular the headphone jacks which may not work from wear & tear. It’s a hit & miss whether the sound works or not. Obviously mine didn’t on one side this time. Very frustrating if you are on a long flight and there’s nothing you can do if the flight is full."

Pros: "Service was nice."
Cons: "Comparing to recent businesses class flight on Emirates; Singapore airlines seat does not recline to flat bed. Boarded flight st 11pm and arrived at Singapore at 7am. Toiletries like tooth brush and paste, razor etc. were not provided. Emirates provides, so we did not pack in-flight."

Pros: "Crew very good as was entertainments system"
Cons: "You cannot disguise the age of the 777, 30 year old design. Noisy and basic compared to 380, 350."

Cons: "too long a flight 17 hours from SFO to Singapore"

Pros: "Wonderful and warm crew made me feel at home. Loads of entertainment but best of all, comfortable seat/bed allowed for a goodnight's sleep!"

Pros: "Crew service"
Cons: "Very old entertainment system. Poor screen visibility. Cramped"

Pros: "Entertainment service is, really, second to none."
Cons: "Old plane, cramped seats, wrong tissue paper (unusabke) in bathrooms, instead of paper towels, unremarkable food, served almost cold, rushed staff which spilled water on me (offered S$75 voucher as compensation), however did not take thebtime to listen to requests from passengers who spoke poor English, etc."

Pros: "Helpful staff and a comfortable trip. A plus all the way around"

Pros: "The friendliness of the staff, the food and overall the experience."
Cons: "That our bags weren't check in all the way to SEA"

Pros: "The crew Were so attentive. And Also not untrusive. If i was asleep they left me and offered me food and drink when i woke. Excellent airline."

Pros: "Attention to detail, good leg room, entertainment options and a brand new plane"
Cons: "None"

Cons: "cramped seats freezing cold"

Cons: "Business cabin is not as good as the Air France one"

Pros: "As usual, plane is in good shape and crew are well trained. Nothing wrong with all the basics, but Singapore Air has definitely lost its lustre."
Cons: "For heaven's sake, please don't announce a boarding procedure and then not follow it. If you want to have a free-for-all rugby scrum to get on the plane, so be it. But don't announce boarding by rows/groups and then not make even a lame attempt to adhere to it."

Pros: "Onboard Crew was great. I sympathize that they have to rush a service on a 1hr 20min flight with turbulance."
Cons: "I have started taking SQ instead of budget airlines hoping for good service and on time travel. However, both times travelling from SQ from jakarta was delayed. Yesterday, I got home 1.5hrs later than I should have. I have also to pay for additional surcharge due to midnight cab fare. Further, when I wsa travelling to Jakarta - none of the inflight entertainment was working. So it has been disappointing."

Pros: "Flight on time"
Cons: "The in flight service was not as good as I remember the last few times I flew with Singapore. ."

Pros: "Arrival in Canberra was excellent."
Cons: "Horrendously uncomfortable business-class seat for a redeye flight."

Pros: "Nothing i like"
Cons: "Terrible ground service in changi airport singapore"

Pros: "Singapore airlines was also great and I very much enjoyed that flight even though it was 10 or more hours. The good was great and same for the entertainment . The whole flight was very pleasant . Also I loved the steamed towels that was something i haven't had on a flight before ."

Pros: "crew and service and food was excellent MJ from local staff went above and beyond to assist when i missed my connection she was kind, compassionate and efficient A+++++++"
Cons: "missed connection in Seoul. announcements should be louder, was in rest room opp the gate and did not hear any announcements for boarding text message should be sent if passenger missing."

Pros: "Service and Operation"
Cons: "The plane ... its old, in need of a new interior as things are falling off and dirty ... Flew business class and although the service makes up for the old aircraft, i think SQ can do so much better !!!"

Pros: "Awesome crew and food"
Cons: "Seats were not comfortable.."

Pros: "Veruy efficient"
Cons: "None"

Pros: "every thing was ex best flight I have ever went on. I would rec your services to anyone."

Pros: "Everything is perfect."
Cons: "Nothing to complain, simply perfect."

Pros: "Good food and excellent service"
Cons: "Noisy plane made the entertainment inaudible"

Pros: "Yes"
Cons: "All good"

Pros: "Good leg space and entertainment options"
Cons: "I was eligible for a complimentary hotel for my connection. However, in none of my correspondence was mentioned that I'm supposed to request a hotel ahead of departure. No emails from Kayak and neither Emirates. This is extremely disappointing and unnecessarily costly"

Pros: "Plane was large and comfortable."
Cons: "Boarding was chaotic and confusing."

Pros: "Amazing seats and crew"

Pros: "Yes"

Pros: "Great food & great entertainment. Love the free WiFi"

Pros: "Good was good and entertainment was excellent"
Cons: "Crew service"

Cons: "Evrything was fantastic"

Pros: "amazing customer service. great seats and interior. well on schedule."
Cons: "no window seats were available just some time after check in was open(at least when i got notification). Got airplane ears- pressure issue. This has never happened to me before."

Pros: "Food is good."
Cons: "Seats could have worked well. Infotainment could be better"

Pros: "The flight was not packed so I got three seats to myself to sleep. Emirates has a lot of little touches like glow in the dark stars stuck to the cabin roof."
Cons: "Couldn’t locate the call button for flight attendants and the lines to the bathroom were long."

Pros: "Flight was delayed for 6 hours while we are in the plane, on top of my 13 hour flight"
Cons: "letting people know that flight will be delayed ahead of time"

Pros: "Leg room was excellent I even enjoyed the meals nice to have real cutlery rather than plastic Very efficient and smooth boarding Return of checked luggage upon arrival was prompt and efficient Flight attendants were super conscientious, friendly and VERY professional"
Cons: "Everything was GREAT"

Pros: "The entertainment system was excellent and the free WiFi was good. The food was good, it was a bit more than expected as were the numerous beverages. The service was excellent."
Cons: "The free WiFi was limited to a small amount of data or two hours."

Pros: "Everything was nice.."
Cons: "None..."

Pros: "Fast and easy"

Cons: "We didn't get to fly from SYDNEY to CHRISTCHURCH when we were supposed to!"

Pros: "the seats, the window"
Cons: "fliglth to short"

Pros: "The comfort and smooth boarding procedure"

Cons: "I cant cause im still at quantos waiting for them to find my god damn bags!"

Pros: "Great movies and responsive crew"
Cons: "Something weird was going on about how food was served and how people went about deciding what to have."

Pros: "Very comfortable flight"

Pros: "Everything was good especially the spacious seats and food"

Cons: "All good"

Cons: "One carryon and no personal item - inconvenient and irritating! Security staff disposed of manicure scissors that met printed guidelines. Checked baggage was damaged, will avoid Emirates because of this. Staff, comfort, and food were very good, but will still select other airlines"

Cons: "My original flight was delayed so I needed to book for a hotel in manila and need to rebook my connecting flight from christchurch to queenstown. Supposedly, the airline company should offer a reimbursement for all my additional expenses. Vey inconvenient on my part."

Pros: "A footrest would make the flight perfect."
Cons: "No footrest. Legs got tired. Felt like lifting them up."

Pros: "The relaxed environment and the crew are amazing"
Cons: "There is always some passengers that drink a bit more than they should but.... there is nothing we can do with it"

Cons: "Was not told that my luggage was on a weght system and not a piece system for a n international flight. I ended up paying $249 for my extra suitcase that weighted 25 lbs and it was only a 2.5 hour flighr!"

Cons: "This was a fraudulent charge!!"

Pros: "Great service and airplane!!!"

Pros: "Nice wide seats"
Cons: "some of the flight attendants were nice and others were openly irritated by the passengers"

Pros: "www.Web.HR"

Pros: "Everything"
Cons: "Nothing"

Cons: "Emirates did not allow us to select the food preference as we had booked through a third party. They literally starved us for 14 hours as we r vegetarian and could not eat meat laden foods."

Pros: "The flight was superb."
Cons: "Nothing. Will always fly Emirates whenever I get the chance."

Pros: "Service was good"

Pros: "The planes are always beautiful, clean and atmospheric. The staff is always polite and friendly, and well put together. Never have I ever had a bad experience with Emirates."

Pros: "Service and entertainment options made the 13 hour flight go very smoothly. Emirates crew is the best, always smiling and helpful."

Pros: "Food was great! The aircraft was very nice and the flight attendants were so helpful! Only a 3 1/2 hour flight and it was the best way I have flown!"

Pros: "I loved the layout of the plain and its size. It can fit a lot of people and you can definitely see that Emirates prides in their airline."
Cons: "We were sitting in row 36 (D,E,F,G). Everything was fine until we realized there was a leak in the plane. On take off and landing the A/C leaked all over our clothes and seats. When we reacted and stood up, the flight attendant screamed at us and told us to sit down. Afterwards, the flight attendant asked us what was wrong and she had realized that the AC had leaked on us. All she did was put towels on our seat and walked away. For at least 10 minutes I had to raise a towel to catch the water from dripping onto our heads during lift off and landing."

Pros: "Great entertainment system. Lots of leg room best airline"
Cons: "Late departure but made up time in flight"

Pros: "Crew was friendly"
Cons: "Flight was a hour late, then we sat on the plane for another half hour because people were in the wrong seat"

Cons: "Flight was delayed, 1 of my baggage was missed and due to that connecting flight from Boston to Newark was missed. There were no more flights to Newark so I was put up in flight to JFK after 3 hours of wait."

Pros: "Lots of leg room. Excellent entertainment system."
Cons: "Not every seat had a power outlet. They took the headphones back a little too soon."

Pros: "Nothing"
Cons: "Awful"

Pros: "The seats were good, more reclining than Etihad, Luftansa and United airlines and a good leg space, although I'm 5'4. Food was good and plentiful."
Cons: "Cleaniness was really bad. There was a puddle of water in the washroom and even after informing the crew twice noone cleaned it."

Pros: "Entertainment and comfort are nice"
Cons: "Food quality and service were mediocre at best"

Pros: "At 6’9” tall, it was decent"
Cons: "Not on the flight"

Pros: "Good crew and service"
Cons: "Tough landing at DC but it was the wind"

Pros: "Everything was on time considering the heavy Holidays travels."

Pros: "Air Crew was professional and polite - flight was quick and lasted less than 90 minutes in the air, was overall enjoyable"
Cons: "Gate attendant was fairly rude (could be a result of holiday travel stress) - several travelers didn’t speak English fluently, and she would snap at them or roll her eyes they weren’t comprehending instructions. Boarded extremely early (almost an hour) but sat on tarmac for some time - eventually took off about 20 minutes late. Not airlines fault and likely result of holiday backlog Retrieving baggage from plane was biggest issue - use a carry on to but was required to valet bag as opposed to storing overhead. Baggage unloading was late (again, holiday backlog) but no personnel were available to inform passengers of delay, and bags were not in initial cart. Resulted a delay of offloading by roughly 20 minutes. Was ultimately found in the second wave of luggage, and witnessed baggage handlers tossing luggage carelessly onto cart floor. Nothing was damaged but was annoyed at lack of communication and overall disorganization."

Pros: "Seat extraordinarily comfortable"

Pros: "The in flight entertainment was amazing, crew was super friendly."
Cons: "N/a"

Pros: "The crew was amazing, and the duration of flight time was reasonable"
Cons: "Comfort of the seat, space between seats"

Cons: "Food quality"

Pros: "No amazing crew, just average. The should airline should have follow through on a specific request, but the airline's computer wipes out such things."
Cons: "Airlines should listen to the requests of the passengers."

Pros: "All was ok accept they charge 32dollar for bag."
Cons: "Travel with free bag."

Pros: "On time,"
Cons: "WiFi didn't work."

Cons: "The booking process. Went through a third party (ka$@k) and at the last minute was transferred to a cheap aggregator I had never heard of. Needless to say customer service was a joke. Plain fraud."

Pros: "Fast boarding, flight relatively smooth, got to my destination pretty quickly as well."

Cons: "Typical tight seating, aircraft showing age."

Cons: "The wifi signup process not seemless with Android."

Pros: "The seat was comfortable and the flight attendant was very helpful with all the questions I had, thanks for the wonderful first time flying."
Cons: "Nothing give a 10/10"

Pros: "The crew was super nice and I saw them be super accommodating to other passengers which made me feel good about using their airline."
Cons: "They should offer headphones"

Cons: "Make seat available for two of us together not every one in a deferent row"

Pros: "Even thou flight was delayed we arrive at a decent time."

Pros: "No"
Cons: "No"

Cons: "Flight delayed by 2 hours due mechanical issue Missed connecting flight Waited in line for 2 hours for a hotel comp. had to pay 20$ to get to hotel because there was no shuttle Still stuck in Dallas. Never made it to Sam fran. Extremely disappointed I expect compensation"

Cons: "The drink service came a little late in the flight... but that is a suggestion more than a complaint."

Pros: "Crew on and off plans were helpful and nice."
Cons: "Delayed for hours for a short one hour flight with multiple gate switches."

Cons: "Bathroom needs fixing as toilets were not working. Planes kept getting cancelled. I never have problems with southwest"

Cons: "Flight arrived over 40 min late and despite my connecting flight still being connected to the gate I was told I couldn’t board. There were 5 people trying to connect to the same flight so it’s pretty rediculous that we were told to rebook when the plane didn’t leave the gate for 15 more minutes. This was the call of the airline and it was handled poorly. The rebooking agent was also extremely rude and seemed totally self absorbed. This was my worst flying experience out of approximately 50 flights this year. Never again American."

Pros: "Flight crew was nice"
Cons: "the small jets are so uncomfortable."

Pros: "Flight was comfortable and enjoyable. Entertainment was great lots of films to choose. Service by the flight crew was excellent"
Cons: "Nothing"

Cons: "KTerrible coffee. Tasted stale"

Pros: "Crew was sweet and accommodating, much better than my previous flights with AA. Flight was clean and take off and landing was quick despite the delay."
Cons: "Second flight to get delayed in the span of a week. Bags took an hour to be distributed at baggage claim. On flight meals have no variety and are too expensive for the portion sizes."

Pros: "On time."
Cons: "They had to take my bag and because no one would volunteer... sigh."

Pros: "Once we were finally on the plane everything felt comfortable and looked newish."
Cons: "DO NOT FLY AVIANCA IF YOU HAVE ANYWHERE YOU ACTUALLY WANT TO GO! The flight was delayed by 7 hours. We were told different stories Time and Time again by the ground crew. Either the plane was on the way or it was turning back, or it had landed or was perpetually 20 mins from landing. At one point, they did slip and admit that they actually had no way of actually tracking the plane, so everything they told us had been wild guesses about what had actually been happening! When some passengers asked to speak with a manager, we were told that the manager was not accepting calls at that time. After hours and hour and hours of delays and lies, they finally found a plane, but we still had to wait an hour for a crew as the original crew was now over their time limit. Once we were airborne, the flight was smooth and the newly cobbled together crew was nice. Zero mention or promise of reparations for the massive delay. AGAIN, DO NOT FLY AVIANCA IF YOU HAVE ANYWHERE YOU ACTUALLY WANT TO GO!"

Cons: "Un necessary delays from start to baggage pickup"

Pros: "The crew was great and made light of a relatively tense situation. This was a connecting flight for many passengers which was delayed so many of us were missing our connections. The crew still did a great job keeping everyone comfortable and boarding us quickly."
Cons: "Unfortunately our plane was grounded in Chicago before our leg of the trip even began. By the time it arrived in YYZ many of us would already be missing connections. Due to a smaller plane we have to stow most of our carry on below which caused a bit of chaos while disembarking trying to retrieve bags and hustle to the next flights. Since I knew before leaving YYZ we were quite delayed my husband drove to ORD to pick me up instead of waiting 24hr for the next flight to St. Louis. It added 8 hours of driving for him to an already long day but we made the best of it."

Cons: "Boarding at Terminal 3 gate A8 was slow and a single line makes for a lengthy process."

Cons: "Bag was delayed and damaged"

Pros: "Nice crew"
Cons: "Old equipment"

Pros: "Crew was great!"
Cons: "Was really poor choice of food."

Pros: "good price and a good route"
Cons: "This turned out to be a 'code share' flight operated by American Airlines. As such, neither Qantas nor American Airlines would allow me to buy premium seats so we could have extra leg room. They said the 'code share' blocks seat sales! Be ware Also found out that American Airlines does not serve meals on flights from Toronto to LAX. I was told they only serve meals on "international flights" but that I could buy a sandwich or snack. Unfortunately they only had 4 sandwiches on board , which sold within the first 2 rows of the plane!"

Pros: "Boarding was a breeze"
Cons: "N/A"

Cons: "There was a glitch in the system with our boarding passes. It got sorted out but was just kind of weird."

Pros: "Good assortment of entertainment"
Cons: "Delayed so long we missed our connecting fligh. Then we’re left with no hotel room as everything was booked in Miami for the holiday weekend. It was a mess"

Pros: "The seats were comfortable and the boarding process was very well organized."
Cons: "The plane had a very good entertainment system with a lot of good movies, but the flight had no earphones available, so only the passengers that had their own ear/headphones could use it. Other than that, the flight attendants were not kind in any way and items present in the onboard menu, were not available, as I asked for Pringles and there was none. I did not see anybody eating some food in this flight, other than the mini pretzels served. How a 3hour flight arriving at 09 PM, had no food onboard?"

Pros: "We missed this flight."
Cons: "Background info: we flew from Dublin to Toronto (Aer Lingus) and we were supposed to fly Toronto to Los Angeles on American Airlines; however, we had a British Airways flight number for both of these flights. We missed our connecting flight in Toronto with American Airlines (we had a 2 hour layover) despite landing on-time (de-boarded a few minutes late). I suggest avoiding the Toronto airport ALWAYS as every passenger must pick up his/her luggage even if you have a connecting flight, and then re-check the baggage with the next flight. Apparently the baggage handlers were on strike and some of the customs agents as well which added to the delays. Well, after going through Canadian customs and picking up our luggage (which took quite awhile) we arrived at the American Airlines ticketing kiosk about 45 minutes before our flight. The computer told us we were too late for this flight and to see a representative. We proceeded to wait in line for an American Airlines representative only to be told this was Aer Lingus' fault (we had just flown with them); even though we had a BA flight number.. After searching for an Aer Lingus representative we were finally told they were probably all on the Aer Lingus flight that was currently about to leave. An Aer Lingus representative was paged to the ticketing counter (took well over 30 minutes for anyone to show up) and what proceeded was an argument (for well over an hour) between British Airways and Aer Lingus representatives about whose responsibility it was to re-book us. After an hour at least of poor customer service, we were finally rebooked by British Airways on the last flight to LAX (on Air Canada). Moral of the story: avoid Toronto and fly direct."

Cons: "Staff seemed tired with some minor conflicts between them at Toronto gate"

Cons: "The seats are hard although spacious for a 3 set row."

Pros: "At least the gate agent was pleasant when she told us she couldn't help us and gave us information to get rebooked."
Cons: "That our bags were late coming off the plane and instead of being able to put them on the connection belt we had to take them up to recheck and rwtag them."

Cons: "I hated the waiting area at Pearson. I hated the temperature and how tiny the seats are. Was so hot and absolutely miserable."

Cons: "Connecting to LAX through Toronto was frustrating. We were told in Dublin that our bags were checked all the way through to LA and they weren't. (Been through Toronto before and thought maybe they had changed the procedure) Airport signage could be improved to accurately inform of baggage pickup and drop off with your connecting air carrier. (Our traveling companions ended up missing the flight home in the confusion.) The airport is going through renovations, maybe it will improve. The flight to LA wasn't stocked properly with food. They ran out of sandwiches/fruit and cheese plates by the first few rows in the main cabin. No earbuds available for those who needed them. Cramped seating. This flight was with BA partner American Airlines"

Pros: "Friendly crew"
Cons: "Zero Entertainment. Flight delayed around 30 minutes, which gave me a heartburn as we had to catch the next flight. No priority plus lounge near this gate in Toronto"

Pros: "I liked having a window seat."
Cons: "My screen was broken, so for 6 1/2 hours, I was unable to watch any movies and didn't see the safety video either."

Pros: "Uncomfortable seat. Super old aircraft. Wasn’t even given water"
Cons: "How about a sip of water atleast?"

Cons: "A delay of 28hrs is never positive. I haven’t been able to get my United points either since I was rerouted to SFO. When claiming them the system says that I never boarded the flight to EWR and completely ignore the YYZ - SFO flight. Mediocre overall."

Cons: "Gate not ready on arrival."

Pros: "Staff"
Cons: "Not enough leg room."

Cons: "Working on flight schedule to be more precise! Delayed!"

Pros: "The crew were so helpful and nice"
Cons: "Only if teleportation exists"

Cons: "Crowded planes."

Cons: "At YYZ @ the wheel chair entrance, I visibly required wheel chair assistance. I approached the United INFO COUNTER and requested wheel chair assistance. She advised me to get into a long Q and after check in they will get me a wheel. chair. TSA is no greater help for your air line."

Cons: "4 different flight delays in chicago"

Pros: "Nice crew."
Cons: "Plane was small and uncomfortable. The plane was again delayed. 4 flights with United. ALL 4 delayed."

Pros: "Quick and easy flight, on and off the plane quickly."
Cons: "Small, cramped plane."

Pros: "Not much to like. The flight was okay."
Cons: "Not having free Wi-Fi and sound on the entertainment.I We could have been offered complimentary snacks as well with the beverage."

Pros: "It was on time and the staff were excellent"
Cons: "Like everything"

Cons: "If they know that the flight is about to delayed then they must wait for the passengers for connecting flights!"

Pros: "Ok"
Cons: "Cannot gauge if carry-on would fit into overhead No entertainment"

Cons: "The plane was very small and crammed"

Pros: "comfortable and on time"

Pros: "Fantastic service. Much obliged for everything"

Cons: "Horribly rude. She even cursed at another passenger."

Pros: "Toronto is a good place to Fly out. Much cheaper rates than small USA city like Rochester. Booked 1st class Tickets for about the same price coach. They have Customs to USA very well thought out."
Cons: "Very minor delay boarding, made up time in the air. Gate crew reassured that all connecting flights will be fine."

Pros: "I didn't like nothing"
Cons: "United needs to training your employees"

Pros: "Crews were great"
Cons: "Seat cushions were old and hard to sit on in excess of an hour. The don't look worn out, but certainly no one is asking. Not very comfortable for a four hour flight."

Pros: "Crew was curteous and capable"
Cons: "The screens on the back of seats that used to play movies now play advertisements and ask you to pay for in-flight entertainment. The off button did not turn the screen off, resulting in a constant eyesore for the entire trip"

Pros: "Good flight"
Cons: "2 Delays"

Pros: "The service staff was very friendly when they told me they were out of every food item I wanted."
Cons: "Lack of variety in snacks, foods and purchases on the plane."

Pros: "Flight was cold and they did not have blankets"

Cons: "I don't fully understand why, but I was unable to get my boarding pass for my flight to Chicago from Toronto until I arrived in the Toronto airport. Toronto airport sequesters off international arrivals, so in an ideal world, I would have been able to go through security directly to into the U.S. terminal, bypassing Canada customs. However, the United desk that I needed to get my boarding pass from located just before security was unmanned. The very kind Air Canada attendant called for a representative multiple times, but after 45 minutes of waiting no one ever arrived to print my boarding pass for me. The Air Canada employee then gave up on any United staff showing up and suggested I try going through Canadian customs and checking in at the same departure desk travelers first entering the airport would go through and make sure to let them know how long I was waiting. The United employee I spoke with told me that I was impatient and should have continued waiting because now she didn't know what would happen with my checked bag and that I may well need to wait 2 hours more for that to get sorted out. I was rather surprised by her overly negative response and apparent threat. If I was irate or yelling that might have been warranted, but frankly, I was so tired from the international travel I didn't have the energy to fight with her. Regardless, I wish I had been more impatient, it was far easier to go through customs twice than I expected. I would have preferred to spend more time in the lounge inside the terminal than to stand by the United desk waiting for someone to arrive to print my boarding pass. At any rate, Canadian+US customs have it together; when I went through U.S. customs to get into the terminal they had the photo of my checked bag right there."

Pros: "Nothing"
Cons: "Everything"

Pros: "My complaint with United is twofold: extremely poor customer service and airport experience. First, the plane was delayed Then cancelled took customer service 50 minuets to rebooked on a new flight to sfo instead Sjc which is far away from my house & I paid for CAB!!"

Pros: "The crew on this flight were really nice and helpful."

Cons: "They delayed my flight, so now I get back home really late. Thanks, United."

Pros: "Crew was friendly, boarding was easy."
Cons: "I wasn't informed when I booked that the flight was operated by Air Canda's budget variant, rouge, and not Air Canda as was listed on Kayak. I had no option to select seats, and when we boarded I was seated on the last row by the galley with no reclining seats and the florescent lights were on nearly the whole time on a 10 hour overnight flight. There are no seat back TVs and the free streaming service went down repeatedly just like the AC outlet at our seats (there are only two of these for three people). I booked this trip nearly a year in advance, and I am extremely disappointed that I wasn't informed that I was flying a budget airline on a 10 hour flight."

Pros: "I like that we landed."
Cons: "This box seems too small to fit it all in. It's United - underwhelmed as usual."

Pros: "united over book. i got boarding pass but no seat number. United charge me $400. I want me money back."

Cons: "Plane from Toronto to Denver could have been a bit bigger / nicer for that long a trip."

Pros: "Boarding was quick and efficient."
Cons: "It seemed that there was a lack of preparedness before taking off from each stop."

Cons: "Delayed departure"

Cons: "Seats are so narrow and uncomfortable. And we never pushed pack on time for all my flights"

Pros: "Plane was on time"
Cons: "No food"

Pros: "Fantastic minus the fact this flight was canceled without any notification."
Cons: "I wasn't notified that my flight was cancelled until I tried to check in online a few hours before. Then I was booked on a terrible next day combination. I had to book with another carrier for $400. I missed out on time and money."

Cons: "3+ hour delay"

Pros: "Staff were helpful, the flight took off on time and the trip was smooth."
Cons: "No complaints on any front."

Pros: "I was pleasantly surprised when they announced those with large carry ons could get tagged and pick up at final destination."
Cons: "The distance between arriving gates and departure."

Pros: "Plenty of leg room in first class."
Cons: "Paid for upgrade to first class for smoother flight with more leg room. Flight attendant whose job is to server first class customers avoided me entire flight looking the other way whenever she was passing, making it impossible to ask for anything. I ended up asking different flight attendant for glass of water."

Pros: "The flight crew was friendly and professional."
Cons: "We had to go to the special help counter to get our seat assignments changed so my wife and I could fly together. Then they attempted to charge us baggage fees because you didn't notify them that we used our United Explorer card. This also required me working with the gate agent to get priority boarding"

Pros: "Sitting in the flight on the Tarmac for over 2 hours is a terrible experience"

Pros: "Overall, the flight was OK. I would not write home and brag to my friends about it ..."
Cons: "There is good business between Toronto and Halifax; why must you use the smallest aircraft you can find? Use a larger aircraft and fly it fewer times per day."

Pros: "A very typical flight."
Cons: "No complaints."

Pros: "The flight was short"
Cons: "We had to walk almost halfway to Newark just to get to the flight. It was outside on the Tarmac at the very very very end of the terminal, I've never seen anything like it before. We also left a travel folder in the seat back pocket containing important documents and a sealed envelope of 1000$ USD. We immediately called to retrieve it and at first were told to file a complaint online, no matter how many times we tried to tell them that time was of the essence in this situation. We also begged the united airlines personnel to speak with a manager and he wouldn't put one on the phone. In the end all they could tell us is that the folder "wasn't there""

Pros: "excellent aircraft, roomy, comfortable and clean. the flight attendants were very attentive but not pushy"
Cons: "very full flight ... tourist season?"

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COVID-19 information

Safety measures for airlines flying from Ontario to Christchurch

Airlines flying from Ontario to Christchurch have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

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