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Top airline flying to Wuxi

Scores according to KAYAK customer reviews

7.1
China Southern
Overall score based on 5,521 reviews
7.3
Boarding
7.1
Comfort
7.6
Crew
6.9
Entertainment
6.7
Food
Airline reviews

Cons: "Salad that is not meat"

Cons: "The seats of A380 CAN-LAX flights were little cramped."

Cons: "The crew is very nice and my Premium economy seat was great."

Cons: "i had a hard time with their english, but it is better than my Chinese"

Pros: "Comfortable seating, everything clean, good entertainment"
Cons: "Stewardess was VERY rude and unpleasant"

Pros: "I like the most when we got checked in for our luggage & bag really she has a awesome behavior by one of the female I forgot her nam"
Cons: "Food collection especially for Muslims"

Pros: "The crew was good and spoke reasonable English."
Cons: "We boarded the plane on time and left the gate then waited for 40 minutes after the scheduled departure time to take off. There were no individual entertainment screens."

Pros: "All are fine"
Cons: "Choice of food should be offered"

Pros: "The crew was courteous, efficient and spoke good English."
Cons: "Could use a bit more leg room for tall passengers (I'm 6ft). There was a slight delay de-planing since the crew needed to check each passenger off on a list. Not sure why."

Pros: "Great connections via CAN to KTM. Comfortable seats, good food, great service. A real value. Highly recommended."
Cons: "All in all, I am very pleased. Will definitely be back!"

Pros: "Crew was excellent, food good, but seating was extremely tight, and very disappointing after supposedly buying Business class tickets! Ground crew was very understanding, but couldn't do much, as plane was 100% full!"
Cons: "Getting stuffed into tiny Coach seats, after paying a hefty price for Business class seats! The admin infrastructure for China Southern is woefully behind the rest of their competitors in customer service and such! I think we were about to scream if we got one more person who was going to say they wanted to help, but couldn't do anything!"

Cons: "It’s a very long flight and I had the unfortunate luck of getting a broken entertainment unit."

Pros: "I was expecting less and China Southern delivered a very good experience on their.international flight from Auckland to Guangzhou. I was able to meet up with my son who flew them from SFO and fly on to Cambodia together. Guangzhou airport is stellar, clean, spacious, and transit was comfortable. Will flutter again with confidence."
Cons: "The usual complaint thatevery airline's economy seats are just too small."

Pros: "Smooth take off and landing. Courteous attendance. Had choice of food. Could have used a snack in between the meals."

Pros: "Absolutely nothing"
Cons: "2h delay for unknown reason, missed connection"

Pros: "I like the part that the check in personnel and flight attendants were courteous and helpful."
Cons: "That I cannot check in online and the seats are prearranged by the airline. I wont be using the agency that book my travels. CSair was hard to contact to confirm the flight."

Pros: "The flight-staff was super co-operative when I told that I didn't select the vegan / veg food option in advance. They tried to to do their best to ensure that I still get some veg food to eat. In general also, I found that the flight-staff was the best."
Cons: "I am not sure how it happened, but I never got a chance to select meal when I did the booking. Probably because the booking was from third-party site but then again, when one clicks on "Book", the third-party site directs to airline site only."

Pros: "Finally left the airy"
Cons: "Had to stay in the airport 24 hrs.."

Pros: "Professionalism of the Crew."
Cons: "Business class seat are tired and in need of an overdue update."

Pros: "Service was excellent !"

Pros: "Flight attendants were helpful"
Cons: "My Baggage came on the next flight and not on the one i boarded which caused a lot of problems"

Pros: "The flight itself was excellent !"
Cons: "I had to return early because of a Crisis in the Family. the amount charged to change the ticket date as Highway Robbery. no consideration what so ever !"

Cons: "The plane was too hot inside. It felt like the ac was not set properly. It was very uncomfortable. No entertainment system."

Pros: "China Southern was a pleasure to fly."
Cons: "Middle seat on a 777 for 15 hours is not great, but, hey, what can you do?!"

Cons: "it took forever for their ticketing agent to check us in. apparently it's a huge deal that my full name isn't printed on the boarding passes, which caused problems after every check point i went through."

Pros: "window control"
Cons: "I travel to see the places I go, not to watch movies instead. I found the auto-darkening of the window infuriating as I couldnt look out to watch the world I travel to see. Pretty much makes flying a waste of time if you are forced to look at movies you dont really want to watch because the real reason you bought the ticket is denied you without warning it will happen prior to investing in the ticket for the route. Button at seat worked for a while to sneak a peak at the real world but then the system seemed to take over and tell me to conform with the demand I not look."

Cons: "the meals were not really pleasant to eat"

Cons: "Guangzhou airport transfer was uncomfortable expensive and won’t be traveling via this airport again"

Pros: "Fligths were on time"
Cons: "The entertainment system didint work on my seat, the crew on the fligth from China to Bangkok was not friendly, most of they were not smiling."

Pros: ""Nothing". I really mean it Nothing."
Cons: "I was flying to Delhi & it was an emergency situation for me bcz i lost my Dad & i was flying to perform the cremation of my Dad. And thing this was informed to the China Southern officials so that they could arrange something for me. I requested them to put me into another flight for which i was ready to pay the whole amount but no one listen to my request & i had to wait so long. I was amazed to see that no one was keen to understand my problem at both he airports i.e. Auckland Airport & Ganzhaou Airport. Apart from this the behavior of your officials was so rude & arrogant it made me feel as if i was a slave or some kind of culprit. Due to the ignorance & laid back attitude on your part i couldn't reach my destination on my time. Seriously it took me "24 hrs Extra" to reach my destination & as a result of which i couldn't perform the cremation. I was pissed off by the service; complete ignorance by the staff/officials of ur airlines. I wasn't expecting this kind of treatment from a reputed company like you. I request you guys to look into this matter seriously and try to take some corrective measures so that this thing won't happen in future with someone else."

Pros: "Nothing"
Cons: "Ground staff did not want to help me and refused to put me on this flight because they reffered to no transit visa, although I was legally allowed to get on the flight as I have just found out, but it is gone already. As a result all my consecutive flight were cancelled as no show. I tried to reach the airline help line, however due to Chinese New Year they don't work, so there was no way to solve this problem I am VERY dissapointed. Will take this case to the court if my money not refunded"

Pros: "Cabin crew very courtious and professional."
Cons: "Sitting on the Business class seats is like sitting a lump of rocks. Entertainment selection of movies needs to be updated."

Pros: "Service and aircraft fleet."
Cons: "Most flights delayed for no good reason. Miss connections on both legs of our round trip to India"

Pros: "China Southern is just a good solid team their people are nice and the planes are clean and proper."
Cons: "i don't think they gave us breakfast, which would have been nice, given that upon arrival there's a tough visa ordeal to go through."

Pros: "Good leg room"
Cons: "Two flights now that I had a touchscreen that didn't work. Flight was fine but not exceptional. The main frustrations were from inconsiderate passengers - no doubt the ones who take advantage of lower airfares."

Pros: "Good service."
Cons: "Nothing"

Pros: "Food, entertainment, solid"
Cons: "Flight got rerouted to Chicago because of snow. Airline abandoned us for almost 10 hours. No one knew where to go, what to do. That part was horrible after a 15 hour flight."

Pros: "Seats were ok. Downloaded media for each seat was diverse and entertaining. Food was alright."
Cons: "Crew was pretty curt and not polite. They also 'didn't have time' to load my bag onto the plane, along with ~15 other people. I had to wait two days for it to arrive. 'No time' to load bags is kind of an odd and slightly unacceptable reason to not load baggage onto a plane. Airlines close check-in for flights 30 mins before departure time to ensure that all bags make it onto the plane. I was 3 hours early. Don't know why they 'didn't have time'. They also broke my friend's bag."

Pros: "Basically I didn’t like much. Food was terrible, individual tv entertainment wasn’t available on my return flight A330."
Cons: "Food , tv, many hours of waiting for boarding"

Pros: "Ontime departure"
Cons: "Nothing special. Entertainment system was intermittently working requiring reveal reboot. Food just average or perhaps slightly below. Customer service was fair but not to the caliber of other Asian airlines (e.g., Cathay Pacific)"

Cons: "Please help me find my luggage!"

Pros: "Good flight overall!"
Cons: "My checked in luggage did not arrive at my final destination airport!"

Pros: "Great staff, food, comfort. Very clean toilets."

Pros: "Food was delicious and leg room was decent. Good toiletries."
Cons: "Chairs could feel every kick, nudge and tapping on touchscreen. Not many snacks offered."

Pros: "Crew are always good on CS. Ontime pretty much too which is a blessing."
Cons: "Still the quality or food and beverage selection is below the standard of other airlines. Perhaps a small spend increase by the airline on the quality will offer big gains. Entertainment has actually gone backwards. I have been flying this airline for years and it was good ! Not now seats are a little uncomfortable with not much padding."

Cons: "The food is great in business class, great service, really enjoyed it"

Pros: "All crew members are extremely friendly and helpful."
Cons: "Airplane is too old. Everything shakes really badly when take off. The noise it's making is extremely loud..."

Pros: "Seats are comfortable . Food is okay. Staff are very nice. Good value for money."
Cons: "We had an hour stop over in Colombo and they made us wait on the place for the entire time. Exhausting and awful to be honest"

Cons: "seats didn't recline as much as they should have been able to in the space."

Read more about China Southern

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Recent return flight deals

22/4
Thu
1 stop
China Southern
25h 35m
AKL - WUX
26/4
Mon
1 stop
China Southern
24h 05m
WUX - AKL
22/4
Thu
1 stop
China Southern
16h 25m
AKL - WUX
26/4
Mon
1 stop
China Southern
15h 05m
WUX - AKL
22/4
Thu
1 stop
China Southern
16h 25m
AKL - WUX
26/4
Mon
1 stop
China Southern
24h 05m
WUX - AKL
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