Pick-up location | White Plains |
---|---|
Car types | Compact, Compact SUV, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Luxury, Standard, Standard SUV |
Hire locations | 18 |
Airport locations | 10 |
Popular agencies | Dollar, Budget, Avis, Thrifty |
Economy | $61/day |
Compact | $61/day |
Intermediate | $65/day |
Standard | $66/day |
Full-size | $66/day |
Full-size SUV | $111/day |
Luxury | $145/day |
Intermediate SUV | $67/day |
Standard SUV | $80/day |
Compact SUV | $86/day |
2 locations in White Plains
Filters
Show reviews that mention
Reviews
4.0 Mediocre
Oct 2022
8.8 Very Good
Sep 2020
Pros:
Quick process. Able to return car anytime. Cars available even on long weekend.Cons:
Car had minor issues.10.0 Wonderful
Jun 2019
Pros:
Friendly staff and ease of use10.0 Wonderful
Apr 2019
Pros:
Very Nice PeopleCons:
Nothing10.0 Wonderful
Feb 2019
Pros:
Service was quick, efficient, and economical. The car was excellent without problems.Cons:
I have no issues.10.0 Wonderful
Dec 2018
Pros:
Quick, easy and efficient. The fastest process I ever experienced renting a car. Friendly, helpful people at the desk.2 locations in White Plains
Filters
Reviews
10.0 Wonderful
May 2022
9.2 Wonderful
Dec 2019
Cons:
There was no manual for the car. Since it had lane assist and auto bright lights I wasn’t sure how to adjust those settings. I wish rental agencies could give a “cheat sheet” of the vehicle at pick up. How to tune the radio, where gas tank door opener is located, things like that.7.6 Good
Jul 2019
Cons:
Attempted to charge for a few minutes. Had to have the charges taken off Should have some understanding of traffic issues.2.0 Poor
Jun 2019
Pros:
I got on the phone with a customer representative, he didn’t provide accurate information. He said that I could switch names with the renter wn he arrived to the location, turns out we can’t swich cuz I had to be present at the location for that. Waste of time and energy.Cons:
More trained representatives6.8 Okay
Apr 2019
Cons:
I should be receiving my money back for the double insurance that I unjustly paid for.8.0 Very Good
Oct 2018
Cons:
Was more expensive than I originally thought after all the fees and taxes.2 locations in White Plains
Filters
Show reviews that mention
Reviews
1.9 Poor
Jun 2021
10.0 Wonderful
Dec 2021
Cons:
Everything was great8.4 Very Good
Sep 2020
Pros:
Super easy pick up and drop offCons:
The car could’ve been cleaner but I cleaned it. All good.2.0 Poor
Nov 2017
Pros:
Avis couldn't find my Kayak reservation10.0 Wonderful
Jan 2017
Pros:
Easy convenient and pick up tight outside terminal doors in parking lot8.4 Very Good
Aug 2016
Pros:
White plains airport is an interesting one. The rental lot is quite far from the check in counter. After the first car reserved was a large SUV and I requested a small sedan, I had to walk back and forth between the lot and counter a few more times than wanted. The agent at the counter more than compensated my trouble and upgraded my car to a Mustang, and kept the same rate! Made it all worth it!3 locations in White Plains
Filters
Show reviews that mention
Reviews
2.0 Poor
Feb 2021
Pros:
Very upsetting experience. Between Kayak or the rental car place, they had the wrong information about my rental car drop-off. I ended up having to pay over $100 more on site because they didn't have the right information, and I obviously did not have any options since I was heading to the airport!Cons:
Very upsetting experience. Between Kayak or the rental car place, they had the wrong information about my rental car drop-off. I ended up having to pay over $100 more on site because they didn't have the right information, and I obviously did not have any options since I was heading to the airport!2.0 Poor
Dec 2020
Cons:
15 minutes after I got the booking confirmation I got a call from Enterprise stating that they do t have any cars available and were cancelling my reservation. Online fake booking system.4.8 Mediocre
Aug 2020
Cons:
Order a pick truck gave me mid-size suv wtf10.0 Wonderful
Mar 2020
Pros:
Enterprise folks could not have been nicerCons:
It was seamless. I give them a perfect 1010.0 Wonderful
Nov 2018
Pros:
Jay, the Enterprise agent, was terrific! He was professional, courteous, & ensured I was happy with the rental. The other agents in the office were equally pleasant.Cons:
The car does not come with a full tank. This appears to be a cheap way of getting free gas as most people most likely give you more than they got.7.6 Good
Sep 2018
Pros:
Better vehicle choicesCons:
Availability and comunication could be better.2 locations in White Plains
Filters
Show reviews that mention
Reviews
10.0 Wonderful
May 2021
Pros:
Yes10.0 Wonderful
Mar 2021
Pros:
Kevin at the National desk was very helpful and patient.4.0 Mediocre
Feb 2021
Pros:
YesCons:
Tires were low on air.2.0 Poor
Dec 2020
Cons:
Reservation for noon, did not get a car until 1:30pm.4.4 Mediocre
May 2019
Pros:
Staff was helpful in responding to problems: late availability of car; difficulties entering data into system; gas tank not full; car not clean.Cons:
Location information; preparation of her, her rental.10.0 Wonderful
Apr 2022
One location in White Plains
Filters
Show reviews that mention
Reviews
3.6 Poor
Nov 2020
Cons:
They over charged me at the desk and I am still arguing with billing for my money. They didn't respect my reservation5.2 Fair
Nov 2020
Pros:
The truckCons:
Thrifty called me this morning saying the car was not dropped off when it was dropped off on time on Sunday. They are now saying they will look into it and it will take 24-48 hours for them to figure out if the car was dropped off. Now I am having to resolve this situation in the middle of my work day which is costing me time and money.10.0 Wonderful
Oct 2020
Pros:
The staff was the best I've ever encountered in my history of renting cars.Cons:
I didn't like walking the great distance from the counter to the car lot---took up too much time.2.0 Poor
Apr 2020
Pros:
Staff was badCons:
The car was messed up10.0 Wonderful
Jan 2023
10.0 Wonderful
Nov 2021
2 locations in White Plains
Filters
Reviews
2.0 Poor
Apr 2021
Cons:
I gave them my driver's license a copy and a confirmation of the rental agreement and a my credit card. The girl kept asking me for the confirmation on my cell phone. I showed her what I had but I gave her the printout of the confirmation they would not rent me the car. I prepaid for this car and did not receive the car.10.0 Wonderful
Apr 2021
Pros:
Staff were very helpful2.0 Poor
Mar 2021
Pros:
Scammed me and lied about prices2.0 Poor
Dec 2021
Cons:
did give me a refund for having to cancel due to medical reasons and covid2.0 Poor
Nov 2020
Pros:
I never took the trip and they wouldn't refundCons:
I would love to have gotten a refund.10.0 Wonderful
Jan 2020
Cons:
Everything was great!One location in White Plains
Filters
Reviews
8.8 Very Good
May 2017
Pros:
The counter person was excellent. She had a great attitude and was very helpful. I booked in advance and it was a very easy and quick process to get the car.10.0 Wonderful
Feb 2017
Pros:
The person at the desk was extremely helpful and kind. Then, when I went outside to get the car, someone had pulled it out of its spot and was waiting for me. They also offered to help with my bags, phone pairing, and navigation.Cons:
They didn't adjust my drop-off time when I picked up the car later than planned.10.0 Wonderful
Feb 2017
Pros:
Upgraded to a Camry In and out service, no line no wait price was less than half of competitors.10.0 Wonderful
Jan 2017
Pros:
The entire process was quick and easy...the staff inside the airport and in the lot were friendly and courteous. The car was zippy and cute. Wouldn't hesitate to rent from there again.10.0 Wonderful
Dec 2016
Pros:
I was respected, and valued by the Alamo reps.Cons:
Nothing I can think of at this time.6.4 Okay
Nov 2016
Cons:
Price ended up twice what I was quoted2 locations in White Plains
One location in White Plains
Most popular car type | Mini |
---|