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Pros: "The crew was awesome u almost missed the flight but they really helped out."
Cons: "The seats are uncomfortable and cramped"

Cons: "Wasn't able to online check-in thus losing my window seat 21A I had selected."

Cons: "Short boarding time.missed the flight and had to pay."

Pros: "easy boarding. crew was nice."
Cons: "terrible seats. no tv or chargers."

Pros: "The crew"
Cons: "The seat space and food"

Pros: "Fairly comfortable, good cabin crew"
Cons: "Lost baggage - horrendously slow lost baggage department in Athens. Spent 1 hour + standing in line. Bag still hasn't shown up"

Cons: "Better organized boarding"

Pros: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Pros: "Perfect in everything"
Cons: "All good"

Pros: "very on time (before time actually), great crew - professional but also very friendly and you could see they liked their journey that day."
Cons: "for that flight really nothing - great."

Pros: "Nice to have more legroom, crew was egficient and accomodating, they treated a sick passanger in the row in front of me with great empathy and professionalism."

Pros: "Very clean cabin, crew efficient and friendly"
Cons: "The sweet pastry is horrible, please bling back the cheese sandwich/ or similar."

Cons: "Lufthansa flight from Florence to Frankfurt was 45 mins late, so a large group of passengers had 30 mins to transfer from plane to bus to terminal to security to gate on other side of airport. They offered no assistance other than to say run, which we did the whole way. When we reached the gate less than 5 minutes after scheduled takeoff they said flight was closed and next flight was 18 hours later. Not one passenger successfully made the transfer. It took over 2 hours to get hotel and food vouchers, and we were forced to stay in airport Holiday Inn with now sweaty clothes and no luggage. Everyone was furious, and the entire incident could have been easily avoided in many ways, including by delaying the flight 5 mins or by providing passenger transportation at any point in the 30 minute transfer from the Lufthansa A arrival gate and the Lufthansa Z departure gate."

Pros: "Check-in was speedy and pleasant"
Cons: "Plane small with seats very cramped even for someone quite small."

Pros: "They were on time at departure and arrival which was great because I had only 45 minutes for my connecting flight and had to go through passport check."
Cons: "nothing at this time"

Cons: "the seats and service as a whole"

Pros: "The welcome drink was excellent! The food was fabulous...especially the warm bread! And the seat was so comfortable! Lufthansa has become my favorite airline! It was well worth every penny!"

Pros: "food was great. Flight staff was attentive, Flight was on time, and plane was clean. Awesome experience."

Pros: "Excellent service as you would expect from Lufthansa. Seating comfortable as well."
Cons: "No ice cream - they have switched to pizza or hot dog before you land."

Pros: "On time, smooth landing and take-off, friendly crew,"
Cons: "Still not enough legroom in Premium Economy but much better than Economy."

Pros: "Crew greeted every passenger with a smile on entry and exit! So nice. Delicious, large cookie for a short flight."
Cons: "Boarding was poor. Did not board back of aircraft first like Lufthansa does on other flights. Felt sardined almost because of a full flight"

Pros: "It is comfortable. Some of the crew are very nice and friendly!"
Cons: "The food is not tasty, and some of the crew are not nice!"

Pros: "Excellent staff and organized service. Entertainment syst m standard but worked well without problems."
Cons: "Food was just OK"

Cons: "Our booking was changed from cologne to Frankfurt and Frankfurt was hurriable."

Pros: "efficient service. timely departures/ arrivals"

Pros: "At least Lufthansa has a little bit more leg room."

Cons: "My bag did not make the connection. Had to make a claim and was told it would be on the next flight arriving at 12:30 PM. I did not receive it until 10:00 PM at our lodging."

Pros: "Round trips from FRA to DME were great. Round trip from SFO to FRA was okay. It's time for United Airlines upgrade planes."
Cons: "United Airlines needs to upgrade its planes."

Cons: "Worst crew, at one point when they start serving lunch they left like 10 people waiting and waiting to be served also, they start to put together some lunch one by one, took maybe another 1/2 hour for some people to get food, i was the last one to get served but when they got some leftovers from some other people they put that on my tray for me, they run out of food in the plane, of course i refused the lunch but no other option for me was given, again WORST crew ever, never flight Lufthansa again, NEVER"

Pros: "Timely."
Cons: "Seats are small, no entertainment, food was below average."

Pros: "Staff was nice. The flight was on time."
Cons: "The touchscreen tv seevice was the slowest I have ever seen. The entertainment options were very limited, even less optikns for kids. The back of my chair was not reclining. The food was terrible. Kids did not eat anything at all."

Pros: "They waited for those who were running late due to a previous flight delay. The crew was super friendly and there was great movie suggestions."
Cons: "There was a lot of turbulance which made a lot of the passengers sick. I think also that they collected the headphones too early like 45 mins/1 hour too early before landing. Also landing felt like it was the longest landing in my life."

Cons: "This flight was late and because of that we missed connecting flight to NY!"

Pros: "The flight crew were very friendly and helpful. Excellent service."
Cons: "The entertainment interface us slow and kludgy."

Pros: "The crew were very polite."
Cons: "Food could definitely improve, and so could the entertainment systems."

Pros: "The flight was not fully booked."
Cons: "The snack provided was totally insufficient. the check-in staff were stringent about luggage size and weight even when the flight was not full."

Cons: "Not enough leg room I am 6ft 3 tall"

Pros: "Was served food and drinks for a 2 hr flight between OTP and MUC. Who else does this? My mom was offered transportation assistance throughout the entire flight. Preboarding on every leg of the flight"
Cons: "Since I was sitting among the last seats, they ran out of.chicken and I had to settle for spinach filled ravioli. This is the only minor issue."

Pros: "Traveling in early February, the plane was relatively empty. Crew was very nice."
Cons: "No entertainment on flight! Smallish plane."

Pros: "So much continent flight with online check - in. I have to stayed over night at the hotel in Frankfurt and all my lagged come from Barcelona to the end of my destination. On my flight had one passenger got sick before boarding, the crew had responded very quick to support his life. And great entertainment."

Pros: "Nothing."
Cons: "No notification to us, we found out through the news as we were checking in 24 hours prior. Thrived calling Lufthansa - their message actually told me to call back. When I tried to go online, our booked flight didn't even show up to change or cancel. Booked another flight from another city (Amnsterdam) at my own expense. Expect compensation from Lufthansa."

Cons: "Very long flight. Try to get as much sleep as possible."

Pros: "Comfortable and smooth flight"
Cons: "Nothing"

Cons: "I would have liked more snacks passed in between meals. Our flight was delayed byv3 hours and we were starving by the latter end of the flight."

Pros: "short hop--good"

Pros: "The upgrade to business class"
Cons: "Not Applicable"

Pros: "Punctual departure and arrival. Crew was professional if not always friendly."
Cons: "The worst food I can recall I have ever experienced on a plane. So bad that I didn't have more than an unfortunate bite from my "dinner" entree. The food was especially noteworthy as the trip over was so good... In the entertainment category, the sports and news line-up only had old soccer games..."

Cons: "Food"

Cons: "Too hot and stuffy. No air."