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My flight was delayed for a whole day, so I lost a day of my vacation.

Terrible! After boarding we were stuck on the plane for 3 hours with no air circulation during a heat wave.

They crew was very lovely, took off on time, arrived according to schedule. Was able to make my connection.

Connecting flights were poor,especially in Naples.our Lufthansa air bus was a joke.way too small for that long of a flight.no room at all.couldn’t even get out of the seats to move around or go to the bathrooms.we thought we were getting an actual air bus,double decker.i will never fly that long in a plane like that again.kind of misleading to call it an air bus.we actually had more room on our buses that we used.

Standard flight experience, but there is only power at the seat to row 20 on the aircraft, on my initial check in it did not say that was the case

The ride was good but no food ot entertainment hence, it was just over an hour flight.

I was told we'd have a hot breakfast option in first class, so I chose not get a hot breakfast. It was a very strange meal, but the fresh fruit was very good quality. Service was excellent from ORD to ELP. No service from MBS to ORD, not even water. However, when flying American from FNT to ORD, which is a shorter flight, they at least pass out snacks and offer water.

Crew was great and did their best to make us comfortable and captain came out at the beginning to announce why the flight was delayed, weather situation up ahead, and kept us updated throughout the flight.

It got me where I needed it to; not much more. It had no competition so that was why I chose it.

T hey did a great job. Flight was on time .