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Cons: - The plane was set to a freezing temperature all the time made it really uncomfortable flight for most of the passengers. - Etihad mostly runs short of veggie food and passengers are asked to go for non veg option. Not cool.

Cons: Paid for extra leg room seats and didnt get them

Pros: Overall satisfied..

Pros: Food varieties are not that good

Cons: Make the food quality, quantity and varieties to be improved

Pros: Ease of boarding.

Cons: Delayed an hour without a notification of how long.

Cons: Even in business class ，every time have to ask for more wine and flight attendants just not care enough ．

Cons: I’ve flown over a million miles over 45 years and I’ve never had a bag lost. China eastern lost not one but both my bags. Four other Americans also lost bags, and I think we were the only Americans onboard.

Pros: Crew was amazing! Slept much of the flight after lunch. Punctual!

Cons: 20 min late but acceptable for a 15 hr flight

Pros: I liked the size of the cups for drinks: smaller than usual.

Cons: You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews.

Pros: Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah.

Cons: I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached .

Pros: I liked that on the longest leg of my trip - I had an entire row to myself to stretch out. Im old, things like that are important...along with compression socks...haha!

Cons: I think the food - I dont know exactly what, because we're on a plane - but I think it could be a bit more appealing? More greens, colors? Not sure, but it was okay.

Pros: Entertainment options. Communications from captain. Dimming of cabin lights.

Cons: Delays on both ends, including a substantial delay waiting for an open gate. Food was poor. Flight attendants were occasionally impolite.

Pros: The airline and staff appear to be friendly and efficient

Cons: Seating in economy is tight. You really cannot move without annoying the passengers on either side. This also makes eating difficult.

Pros: Crew was amazing, very attentive.

Pros: Their plane

Cons: Food

Pros: Crew was very good and helped whenever it was needed

Pros: No complaints. Right from the airport staff to the crew in the plane all of them were amazing

Cons: Keep doing what you are doing.

Pros: Nothing to say

Cons: See the comments for — the flight from Kochi to Dubai In reality — much worst

Cons: Style and comfort

Pros: Time

Cons: There should be more space between the seat because not all passengers can fit . And every passenger should have a chance to lower there seat without disturbing the passenger behind them .

Pros: Seats were comfortable and staff were helpful when approached.

Cons: Crew should have been proactive in determining passengers' needs, etc. Film choices were poor-- lots of violence, few family-orientated options.

Cons: Boarding was chaotic. In seat entertainment had great selection, but dated screens.

Cons: Train staff to be more responsive to customersn need

Pros: Efficient airline, friendly staff.

Cons: Can't blame the airline but getting through terminals is time consuming in Abu Dhabi. Seats are small and hard but I felt excellent value for money.

Pros: Nothing

Cons: Respect human and fix the air conditioning

Cons: Boarding was chaotic. In seat entertainment had great selection, but dated screens.

Pros: The crew was amazing, there's one lady crew that's super friendly. Met great passengers too. Was seated at 71 F, the gentleman next to me was great Mr 71 G. Just wished was able to say goodbye to him. Fl EY455 9/3/19. He was heading for Beirut and me to LHR. JUST wish for an ETIHAD CONNECTION. Thanks.

Cons: The waiting lounge had no info on the outside. We came early, was seated close to the door and I served as the info person.

Pros: Nothing

Cons: Next time give money back to people for cancelling or changing flights. Never flying with Kayak again

Pros: Reasonable comfortable

Cons: Wider seating would be great

Pros: The most impressive service found was the baggage arrival on time despite the short transient time in Abu Dhabi. In most airline this would be missed and will arrive the next flight.

Pros: The flight was surprisingly empty compared to flying to Abu Dhabi. I had an entire row to myself. I was able to lay out and sleep peacefully without worrying about the traveler in front of me leaving their seat back. Highly recommend Etihad airways!

Cons: From chennai to Abu dhabi was very uncomfortable Abu Dhabi to London was very comfortable

Cons: Average for business class. Didn't get value

Pros: is nice flay

Cons: they are ok

Pros: Boarding was easy

Cons: Expensive flight

Pros: Crew was amazing! Slept much of the flight after lunch. Punctual!

Pros: Crew and equipment were excellent.

Cons: Two flights with close departure times used the same gate, leading to an overcrowded gate area at Pudong.

Cons: So hot on the plane and cramped.

Pros: Seats were ok, and movie selection was ok too.

Cons: Please, offer decent food - most of the stuff we tried was not edible!

Pros: Efficacy boarding, good entertainment

Cons: Better food and snacks

Pros: Smooth take off and duration in air, and the most seamless landing I have ever experience.

Cons: Have sufficient blanks and headsets. I had head set but there were not compatible with port.

Cons: No complaints.

Cons: The crew’s English was awful; this making this Cartier a bad choice for non-Mandarin speaking travelers. The power port is throttled at 20W, make my sleep therapy machine inoperablere so I got no sleep on a 12 hour flight. Food was mediocre at best. Never flying China Eastern again.

Cons: Train staff to be more responsive to customersn need

Pros: The service was good

Cons: At abudhabi there was no sitting available, while waiting for connecting flight, and saw people spitting in the airport lounge, it was unsanitary. Why ethihad donot enforce cleanliness in the lounge.

Pros: Quiet

Cons: Bathroom s were dirty

Cons: Average for business class. Didn't get value

Pros: The crew was great. The seats were good but not as spacious as some other business class airline seats.

Cons: The TV screen interferes with the tray table and could knock off food from the table.

Pros: Sat in business class pods. Best flights we’ve ever taken !

Cons: Nothing

Cons: Had to cancel trip because a passenger was hit by a car one week before the trip. Refused a refund by the airline.

Cons: Food in business class and more choice of movies