Daily cleaning, installation of cabin HEPA filters on flights to New York LaGuardia Airport
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Scores according to KAYAK customer reviews
Pros: "The crew we're super amazing. They made the ride comfortable! The captains are really awesome!! They made ride really smooth. The movies were so great. They made the ride interesting."
Cons: "The food could have been better! I didn't like it at all!!"
Pros: "I like how the crow did help me with my dizziness and provided me with an extra oxygen to breath better."
Cons: "I don’t know, but I always find it difficult with food smells, then make me sick and did today in the flight"
Cons: "My flight time was changed but I didn’t receive any email regarding the change of the flight"
Pros: "Crew was amazing"
Cons: "We’ve been waiting for almost an hour now for the bags to come out. This is insane"
Pros: "The service is really good. The only downside is that you have to be in Doha. But it’s always nice to leave Doha."
Cons: "The push button entertainment system doesn’t work well. You have to keep pressing buttons to make a movie play. And by pressing buttons, I mean, you have to hit the screen and wake up the person whose head is on the other side of the headrest."
Pros: "crew is good and helpful."
Cons: "The food was terrible. Needs to improve the quality of the food."
Pros: "Great service & very comfortable lie flat business class seat for this red eye flight."
Cons: "better food"
Cons: "The airline demaged both of my completely new suitcases. They both had TSA approved locks. One of the suitcses has a missing wheel, another one ripped zipper and missing lock and it was wraped in plastic. A few items were missing from that bag."
Pros: "Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you"
Cons: "There was nothing I didn't like about this flight"
Pros: "Out flight was not crowded so after take off we could take up all three seats. That was cool for a little nap. Crew was good. Everything was good."
Cons: "Everything was good."
Pros: "Legroom was great Staff were great Bathrooms were very clean and cleaned often in the flight"
Pros: "I really like the Qatar flight from Auckland to Manchester. But beware now that the Akl leg leaves 1 hour later the transit in Doha is officially 1.15hr. But since the first leg is always getting in and you have to bus to the terminal, transit time is about 30 mins. Although they are efficient and i made it this time, i wouldn't want to do this with kids."
Cons: "Short transit time"
Cons: "Food options- they start serving from front when they reach behind of plane food options exhausted. Pls ask ground catering to provide more non veg food The cabin temperature was close to freezing on the GOi-DOH international flight. No blankets provided when asked for blankets was told by the Indian air hostess on board the Qatar Airways flight that there is a shortage of blankets and they had to give children first Flight was at 3:50 am at this early tme pls provide blankets for all specially if it is freezing"
Cons: "being in the middle of three"
Pros: "The on flight entertainment is great. It’s very accommodating especially for long flights."
Cons: "Onboarding was ridiculous. They merged two gates together with no instructions to the large crowd of people boarding the plane. We were scheduled to start boarding at a certain time and we didn’t actually board until 45 minutes later. When we asked the attendants when we would begin boarding and did they have any instructions they were extremely rude, laughing with one another and taking selfies. When we we asked for the third time they brushed us off with a time frame. It was extremely disappointing."
Cons: "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."
Pros: "Friendly and genuine staff. Clean plane. Staff were well organised."
Cons: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."
Pros: "The leg space the reclining chair the personal tv the head rest The food"
Cons: "Everything !!!"
Pros: "Qatar airways is the best airlines and they serve you like a 5 stars hotel"
Cons: "The problem is when they linked a flights frome other airlines companies. Under ( one world ) On this flight the were linked with sirlankian airlines The flight was full and a lot of older asian on flight they don’t respect people and speak loudly The smell was not good enough"
Pros: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Cons: "When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."
Pros: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Pros: "Beautiful airplane with an incredibly hospitable staff. Food was delicious, seats were spacious and comfortable. Couldn’t ask for a better 14-hour flight!"
Cons: "More veriaty on music would be good"
Cons: "The online check in system was down so we all had to line up to check in."
Cons: "Long flight on a 777-200. Crowded aircraft, crew not very attentive to call light, and food mediocre at best. Entertainment service was horrible, old movies and typical Qatar Airline selection of Bollywood films (Expected when flying from Doha, but not New Zealand!) Seat would not recline, but no option to move to another isle seat."
Pros: "Clean. Friendly staff. Good food. Good entertainment."
Cons: "Small cramped seats."
Pros: "Generally good experience at least as far as a very long flight with two children can go. Good food with plenty and quite healthy snacks for kids. Very friendly and attentive crew, comparably comfortable seats, clean and comfortable bathrooms (what not always has been my experience with other airlines)"
Cons: "Due to a misunderstanding at check-in we have been seated away from a baby bassinette (although booked) to sit together with my husband, nobody asked what my preference would be (sitting as a whole family or having a bassinette) and a 17-hour flight with a 9month old baby constantly on my lap was challenging. Also a very disappointing selection of films and documentaries for adults. I ended watching a kids movie with my older daughter and it was the only thing I found appealing. Kids section very good though, my 5-year old was glued to the screen and all the options had my approval :)"
Pros: "All Qatar employees were friendly and helpful. A great flight!"
Pros: "The flight was not full so there was room to stretch. And the crew was more friendly because they were not overwelmed."
Pros: "No flight No refund"
Pros: "Crew were nice as always and the toilets were clean."
Cons: "Movie selection wasn't that great and food was disappointing. My meal was cold and unappetizing. Vegetarian food can be delicious and vegetarian meals used to be good in QA. I've noticed it declining in quality over the past year. Bread is always cold and hard and vegetables are sometimes tasteless. I also never get good dessert :( luckily, the cabin crew giving out food still had some other food I could eat so I just gave back my special meal which was cold and unappetizing."
Pros: "Everything was good!"
Cons: "I had a torn budd/hamstring muscle and an upgrade to another class would have been great because I was in constant pain. Hopefully, when I return in a few days - this could be arranged?"
Pros: "The plane was wel kept and crew was very pleasant. Food was good and service was best I have had in economy class."
Cons: "Only complaint is crew would wake you for very frequent snacks and meals . Minor deal. Crew was great"
Pros: "Seats were roomy and leaned back quite comfortably. The gluten free meals I had were fantastic, which I've never said before of an airplane , even regular meals."
Cons: "Food was below average Could have been better for elderly people.. Boarding: No wheel chair assist. asked for 2 wheel chair assist - for myself and my spouse..but got for only one.had to wait till last min at boarding where tickets where issued as no one was available..hurried in last min to security gate."
Pros: "Flight was good. Cabin crew very good. Food good."
Cons: "Qatar Airways check in at Heathrow was a dis-organised shambles. Arrival at Qatar Airport passport control was even worse at 12.45 am. Long queues,very slow to move, police checking passports unbelievably slowly. Retina scanners should speed up the process. Why then take 5 minutes to check each passport? Poor advert for Qatar, after nearly an hour of queuing I would think most passengers wished they had gone somewhere else."
Pros: "Excellent Cabin Crews, Flights on time"
Cons: "Food is mediocre at best, comfort on 787 is terrible."
Cons: "They supposed to provide Wheel chair for my elderly mother in Law who had a foot fracture, was very hard /painful to walk. I confirmed the wheelchair option well advance before her travel date in Qatar Airways Web site. I got the confirmation also in the Qatar Airways Web site. I usually fly with my family as I have a big family with couple of children and elderly. I will never fly Qatar again, this was the 1st and the last fly with Qatar airways."
Pros: "Overall flight was pretty good"
Cons: "Food wasn't as good as the other 3 legs of the trip (Houston-Doha, Doha-Kathmandu and Bengaluru-Doha) The hand rests on these planes didn't go all the way up making it less comfortable to be travelling on a 16 hour flight with a toddler."
Pros: "The flight was short but the plane was well maintained and the crew was accommodating."
Cons: "The boarding process started too early and some of the passengers were annoying as they jump over you because they were not directed to the correct aisle."
Cons: "The seats are a little cramped for economy. The headphones are not good, they are either too loud or can't hear enough."
Pros: "Pilot does not waste time chatting. Still too much chatter (interrupting movies) but less than on other airlines."
Cons: "Entertainment system is Windows based and designed by a moron, especially CC behavior. Shows ads (LOTS) before each movie. Pops up window chrome every time you dismiss PA announcements. Very few movies/TVs (even those from the US) have CC."
Cons: "Not much food to eat."
Pros: "Staff were friendly. Aeroplane clean"
Cons: "Lack of space, I sat against the fuselage and moving around is very difficult. Taking my bag from under the seat is nearly impossible."
Pros: "I really liked the leg spacing. It was very comfortable to stretch my legs. Overall it was good. Thank you :)"
Cons: "I felt a little bit more of the nibbles could be included in the 8+ hours flight. Besides that everything was comfortable. Also, the entertainment options can be better."
Pros: "great flight service with accommodating staff. in flight entertainment had awesome variety."
Cons: "Seats are uncomfortable and crew uninterested"
Pros: "I had plenty of space"
Cons: "There should be more vegetarian options available. Crew were very slow in responding to my requests."
Pros: "Still not there"
Cons: "I am still waiting in Dubai for the flight to Nice. The flight is 24 hours late"
Pros: "Could not fault the staff one iota. Incredibly attentive to their customers, graceful and supportive. The supervisor get a special mention as he helped me with eating my meals with a sleeping toddler and even held her for me while I spent a penny. I have never felt more cared for by a group of complete strangers in my life! Thank you. You literally saved my sanity!"
Cons: "Nothing to fault at all on this flight. Food was great, staff were hard working and magical unicorns."
Pros: "My children enjoyed their first flight they were very well spoilt on the flight also the care they took with my mum."
Pros: "The departure & arrival time. A fantastic price that included an excellent meal there and back, 30k luggage quota, entertainment that lasted throughout the duration of the flight. It just seemed seamless and felt like it didn't take that long to get there. I will definitely be catching this flight, every time I return to NZ"
Pros: "Crew were friendly Entertainment was good"
Cons: "My meal was awful the only option for me was raw vegetables in order to have vegetarian and gluten free... It was carrot, cucumber and celery sticks and some fruit. I had the same meal twice it was very sad meal for 17.5 hrs with no snacks offered either. My partner and another man were forgotten as the meal rounds were being done. The crew seemed a little disorganised. The adverts on the entertainment were annoying."
Pros: "Footrest would make the flight just perfect."
Cons: "No footrest. Makes it a little uncomfortable for short people."
Pros: "Consistently good service from emirates crew"
Cons: "Too much meat in the dining options Boarding was slow"
Cons: "Food was not awful and most item not available in Fist Suites"
Pros: "Dinner meal. Seats"
Cons: "Bed, breakfast"
Pros: "I liked that all the families were in a separate area on the plane. Food and drinks on offer good, baggage allowance good and the leg room was good."
Cons: "The delay to get on the flight, hard with a toddler."
Cons: "Food. And also seats. We r silver class and should have been assigned better seats."
Pros: "everything was perfect i really enjoy my flight with Emirates i recommend everyone to fly with Emirates best experience ever"
Pros: "I was upgraded to business class. Very nice"
Cons: "Poor service, host lied when queried on arrival documentation to avoid doing anything. Second person we asked was helpful and answered immediately. Plane was two hours late with no explanation or communication. I did not expect such a poor level of service and it my worst experience with emerits."
Pros: "i not sure is emirate crew call switch working or not but many time i push that button but no one reply"
Cons: "crew service"
Cons: "Late boarding. Thought I was flying emirates and turned out to be Qantas. Seats not as comfy. They lost my luggage. Took 2 days to get it back."
Pros: "Business class entertainment and comfort very good."
Cons: "Service was very bad. I had to get up to go get drinks and rarely saw the steward."
Pros: "Great legroom, quiet plane, seat free next to me"
Cons: "Not much"
Pros: "Movie choices"
Cons: "Checkin services Staff attitude"
Pros: "Service is phenomenal, comfort of the seats and in flight entertainment was fab."
Cons: "Food was mediocre, but then again haven't ever had a wonderful meal on an aeroplane before!"
Pros: "I liked the complimentary alcohol, but you had to get up and ask for additional beer /wine/etc...."
Cons: "They need to be better at cleaning up... I had to clear trash from others frequently"
Pros: "I was impressed by the professionalism!"
Cons: "Chinese passengers passing gas!"
Pros: "Great service all round and lovely staff on board! A delight to fly."
Pros: "Entertainment was good"
Cons: "The seats were terrible and not enough cushioning"
Pros: "Service, comfort"
Cons: "Too much costly for a Tuesday flight. But rest all good"
Cons: "The boarding process could be more organized and more smoothly."
Pros: "Everything else was good besides the below content."
Cons: "The customer service. After the meals came I pressed my button for assistance and was not attended to at all, there was over an hr before our flight was due to land. I didn't want to move from my seat as the person beside looked busy at work and I didn't know where I would go because I couldn't see any flight attendants anywhere."
Cons: "I had a middle seat on this flight and felt very cramped- by the end of the flight my legs were getting cramps and were twitchy. The boarding process was chaos- everyone gathered around the boarding area and it was impossible to board when the zone was called due to all the people in the way. Also, the food for breakfast was good but nothing great- the dinner on the previous flight was much more appetizing. Having said all that, flying Emirates was still a very pleasant experience."
Pros: "The plane was wonderful. Even in Economy, the seats were very comfortable with lots of room, both leg and seat. It felt like I was in Business Class of any other airline I've been on."
Cons: "My flight had a luggage limit of 30kg, which sounds good, until you find you pay per kilo, not per piece when you're over."
Pros: "First time flying in double decker plon"
Cons: "I would have been happy to receive points for travel on star alliance"
Pros: "more leg room compare with other carriers, a variety of meals to choose from for special needed people (need to pre book online)"
Cons: "can't find anything to complain with"
Cons: "food was not served on time. crew was not attentive and did not care for passengers"
Pros: "So comfy... Great service. Wished the flight was longer b"
Pros: "La amabilidad de la tripulación, que sí el menú es completamente vegetariano. No como otras aerolíneas que te ponen manteca, leche para el café..."
Cons: "Todas las veces me cae muy, pero muy mal. Cuando llegó el momento del té o café, me dieron sal en vez de edulcorante. Demasiado condimento. No es comida para un vuelo, es difícil de digerir. Hasta produce síntomas de indigestión."
Pros: "The airline still runs like a well-oiled machine. Everything is efficient and staff are courteous. Flights are on time and reliable. DXB airport is easy to navigate. New on-board headphones design is an improvement."
Cons: "Cost saving cuts are evident around every corner. No more night mask, flight socks and toothbrush. No more hot lemon towel upon boarding (only towards end of flight). Food tray is smaller and more compact than before, turns Dinner into a game of Tetris (although, not a fun 'game'). Flights aboard A380 are much more comfortable than in Boeing 777."
Cons: "Everything was good"
Pros: "Great entertainment offers."
Cons: "Luggage did not make it to final destination....still a waiting delivery of them."
Pros: "The service for my granddaughters was phenomenal."
Pros: "Food and alcohol was plentiful especially after a long flight"
Cons: "The 777 is a bit cramped compared to A-380"
Pros: "Economy seats still comfortable"
Pros: "Amenities and food, customer service."
Cons: "Wish that the airline would have told me in advance that I need an Australia transit visa before I went to the airport."
Pros: "The ariplane, movies"
Cons: "The check-in staff"
Pros: "The staff was nice and helpful"
Cons: "The seats are not comfortable and not enough space. Not ideal for a long flight"
Pros: "It was comfortable"
Cons: "The wifi wasn't working"
Cons: "Service for people not able to sleep on the long haul"
Cons: "I was sitting two rows from the bathroom and the entire time the bathroom reeked of urine. It was unbearable."
Pros: "I liked the tv and movie options on the United app but thought the movie selection could have been better."
Pros: "Did not really like it."
Cons: "More communication from the boarding staff. The delays kept increasing. Due to weather, we were delayed 4 hrs. They only decided to accommodate everyone with water and snacks 3 hrs into the delay."
Cons: "They had no room for my carry on, I had to place it under my seat making my legs very comfortable."
Cons: "Food ran out and only one choice"
Cons: "Overall really outstanding. I’m not a United flyer and think I’m going to be. One thing...like when you get free texting. Just flew Alaskan Air and they had that. Really good."
Pros: "After United lost our luggage in Houston we had to file a claim in Auckland which meant we missed our flight to Wellington. Ground crew were super helpful and got us on the next flight 30 mins later. Cabin crew were great and sorted us out with water and snacks before take off as could tell we were desperate after flying in from London via Houston."
Pros: "Every body was moving in order and fast"
Cons: "Very delayed"
Pros: "The pilots explained why we were delayed and everything."
Cons: "I can't wait until LGA is done with it's renovations. It's kind of a dumpy airport"
Cons: "Every thing"
Pros: "We made it to our destination on time"
Cons: "Extremely cramped seating. Terrible food"
Cons: "United, for our third leg of our trip, again delayed the trip by an hour. Rather than for weather reasons though, which the airline cannot help, this was for staffing reasons."
Pros: "Outstanding service. On time very nice employees"
Cons: "No complaints at all."
Cons: "We were stuck on runway for almost an hour. Plane was uncomfortably warm. Josh"
Pros: "The crew The entertainment options The power options The drinks"
Cons: "10 minutes earlier and the food would have been better. Then again, 10 minutes earlier and wouldn’t have made flight."
Pros: "I enjoyed the comfortable seating"
Pros: "No complaints here! The Air New Zealand staff were amazing. They did their jobs really well! They made everyone comfortable during the trip."
Cons: "delays... not flying united again"
Cons: "Omaha United personnel"
Pros: "I liked that the plane did not crash"
Pros: "The snacks that was given"
Cons: "There was a delay leaving and while we was in the air."
Pros: "Boarding was seamless and quick."
Cons: "My seat was slightly dirty. No choice for a snack, which wasn't very good."
Cons: "No wifi"
Cons: "Both flights were delayed, and was charged a $200 oversized baggage fee for a bag that actually isn't oversized according to the measurements on the United website"
Cons: "Comfort, service.., terrible'"
Pros: "Seat was ok in stiffness and padding"
Cons: "Don't like sitting with my knees propped on the seat in front of me when I'm only 6' tall. feel like you could give a touch of extra legroom for times like when you want something out of your bag crammed below the seat and you have to jar your neck sideways to reach it and try not to be in your neighbors lap while doing it."
Pros: "Poor Manuel"
Pros: "Nice comfortable seating. Fell straight to sleep"
Cons: "Everything went well"
Pros: "They let people get on with oversize bags when sequence 4&5 get on there's no room left"
Pros: "I landed safely"
Cons: "Seating was absolutely crammed."
Pros: "New aircraft and smooth ride. Good attendants."
Cons: "Lost my bag."
Cons: "The fact that it hasn't left yet and it won't leave until 8pm."
Pros: "Everything ran on time"
Cons: "Would love healthier snacks"
Pros: "Boarding was a mess..."
Cons: "The delays"
Cons: "Nearly everything.....won't even consider united again"
Pros: "We got to New York thank god"
Cons: "Delay over 1hour and half"
Cons: "The only snack available was a mix that had dairy. Other airlines, like JetBlue not only have a selection from which to choose, but at least one option is vegan."
Pros: "You guys are awesome. Thank you for cheap tickets you provide to us all the time. Keep it up."
Pros: "Much more comfortable."
Cons: "Lavatory still dirty."
Airlines flying to New York LaGuardia Airport have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to New York LaGuardia Airport
Masks required on board, masks provided on flights to New York LaGuardia Airport
Social distancing seating
Middle seats unavailable to book on flights to New York LaGuardia Airport
Testing for antibodies, testing for symptoms for flights to New York LaGuardia Airport
Waiving of change fees. Search flexible flights to New York LaGuardia Airport