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Pros: Staff are very polite and helpful (ground staff and in the air).

Cons: The food was hit and miss. Some of it was good and some of it used ketchup as a sauce. The economy seats have been stripped down to budget airline level padding and the rows seem have been been jammed in a little closer.

Pros: I was at airport 1 hour before the flight time But they already closed the gate, and I missed the flight, and my return flight is gone too Omg to much for me

Cons: I wish you can do something for me Because the tickets is really expensive

Pros: The plane was new and spotless, the crew did everything possible to make the flight great. Food service, and Wine and Cocktails were always served with a smiling face and it made you think of flying many years ago. Service cleanliness of the restrooms and staff were top notch

Cons: Nothing really.

Pros: Crew is friendly and polite. The guy at the boarding who made my day after all my nervous story with boarding pass! With his one sentence and sweet behavior the difficult transatlantic trip became more comfortable.

Cons: In Tbilisi there were problems with boarding pass from Doha to NYC, as they said at desk than I’ll git it in Doha without problems. The arrival was late, wat Doha’s desk they tried to give me boarding oass , but at last sent to the information desk, at that time I had only 1 hr before departure, lazy woman at dest was not so much helpful and friendly, at last I’ve got the boarding and run to the gate as crazy. It was possible to say that I can got it at the gate too

Pros: Overall satisfied..

Pros: On time, drop off to home in Mercedes!

Cons: Average for business class. Didn't get value

Pros: My seat was dripping from the top and I got my shirt wet while I dozed off!! The cabin crew gave a bundle of tissue saying, "pls help yourself"

Cons: The flight condition should have been better and the Etihad should learn how to help guests reach their destinations on time

Pros: Everything was good, excellent. No complaint at all!

Cons: Perfect no further better service, I suppose.

Pros: Crew needs to not assume that Asian passengers are Korean as i was being converse in Korean throughout the flight.

Pros: The flight crew was friendly. Checking in was easy.

Cons: Nothing, it was great

Pros: The food was amazing

Cons: They should really Consider adding more movie options, in English without having to read subtitles. I had a 13 1/2 hour flight and an 18 hour flight. The movie options were awful and made for our own not so entertaining flight.

Pros: The crew was on it when it came to responding to the call button.

Pros: Clean, kind cabin crew & nice meals

Cons: entertainment

Pros: Food,

Cons: Nothing

Cons: All the food is halal.

Cons: The vegetarian meal selected came in as vegan meal. This happened for both onward and return journey. The regular meal provided to passengers were better than the vegetarian meal selected

Pros: Luxury and spacious toilets

Cons: Amount of food was not enough from Hong Kong to Abu Dhabi.

Pros: Good trip

Pros: Service is the best

Cons: Mileage is the worst

Pros: The food was amazing

Pros: It seemed noise free but I think that’s because they turned all the lights off as if night time. The flight attendants were helpful when asked and friendly

Cons: The 1st 6 hours I had to keep calling for water as no one came around. More movie options.

Cons: Overall experience is good.

Cons: Boarding system did not work temporarily and the boarding was delayed

Pros: Overall good experience, could have been better if we had got seats of our choice.

Cons: If we could have got seats of our choice.

Cons: Thx crew seemed s little slow (almost 2 hours) with getting us dinner for a very late night flight (10:45 pm). It just makes for not very much time to sleep.

Pros: the place of my seat on the plane.

Cons: The food, seat, space, & baby Control

Pros: Boarding was Great! Crew were also great. Food were ok. Entertainment were great.

Cons: Snacks and foods were okay. Could have been a bit more, or add a bit more snacks.

Cons: Overall experience is good.

Pros: Very hard working, responsive and caring crew. Kept the washrooms clean throughout the flight. Pretty good space between rows considering economy class. Lots of little touches like slippers and toothbrush.

Pros: All crew was super polite, friendly and professional, the food was amazing, and seat was comfy.

Cons: The entertainment was poor, bad movies selection, small selection of movies, old movies.

Cons: Taking care more about suitcases customers

Pros: extremely friendly and helpful staff, the ability to choose from three options, the included hotel stay between flights, modern planes,

Cons: none of the film choices really appealed to me, but I am picky!

Cons: Being notified in advance that the flight was going to be delayed 40 minutes instead of waiting until the scheduled boarding time to say there was a delay and the delay time was undetermined.

Pros: The service was quick and friendly.

Cons: Maybe a great selection of in flight movies would be nice. (For longer flights).

Cons: The boarding process at Addis Ababa airport was late, slow and very disorganized. Once on the plane, it was very chaotic as passengers did not wait for people to put bags in the overhead bin without passing by, and not all overhead bins were open for loading. Please control this process better.

Pros: The crew was nice, and there was sufficient overhead space for my bag.

Cons: I've flown hundreds of times, and this was the most most unpleasant flight I've ever taken. My seat didn't recline, the entertainment console was not working properly, and I had almost no legroom due to the design of the seat. The temperature was unbearably hot. And I didn't get my special meal.

Pros: The entertainment was really good. The movie options were good. It was really nice that the movies were free. The pilot did a nice controlled landing and take off

Cons: N/a

Pros: Overall good.