SQ is a market leader for good reason and its 787 this time was actually comfortable and the service top notch as always.
I felt that the whole experience went very smoothly. The aircraft was extremely clean and tidy on boarding. The cabin crew were beautifully turned out very, very efficient and were a credit to Singapore Airlines who are now my favourite carrier.
Excellent service. I pre-ordered gluten intolerant meal and they handle it with care. They served me my meal before other people's to avoid crossed contamination. Thank you 🙏
Food was just okay, need to improve for other menu variations
Food from Surabaya was below average but from Singapore is much better
This flight was 16 hours and they made it very tolerable. Seats were comfortable and the staff very accommodating. I had plenty of inflight entertainment. Food was very good.
My experience with Scoot is very good. Will have no issue flying with Scoot again.
Every thing was fine. Some ild classical Hindi movies should be add
Transfer within the same terminal and lots of facilities at the airport.
Seamless fussy free flight. Great service as expected of SIA.
Poor. Flight was delayed by 50 mins. Poor quality aircraft. Aged, few parts broken. Bad plane.
I want a refund. I had to switch flights and buy another airline ticket because this one was delayed.
We had a medical emergency, needing to get to an emergency room upon landing at LAX. I let the back flight attendants know the situation. One, David, contacted the pilot, who made arrangements for EMT's to be there when we got off the plane. They went above and beyond for us. We didn't have to go through customs, as a customs person came to us and checked us right at the exit of the jet way. Another wonderful woman, a United employee at LAX, perhaps a customer service liaison, took care of our luggage situation, as we weren't going to make our connection to Bozeman. When we came back to LAX to see when we could get a flight to Bozeman, the personnel are very accommodating and booked us on the next flight out, and assigned good seats. It was a horrible flight, physically, from Sydney to LAX, , but the professionalism of all involved was excellent! We are very grateful fir the way they all stepped in and helped during a very unpleasant medical situation. Thank you!!
Very good overall. However, your choices of free movies was limited and there was no music Channel???
We booked with Qantas instead of Delta and we instead flew on American Airlines. American is not our favorite to go on. No leg room and the width of seats are a joke. Your are packed like sardines on American flights.
After already paying for excess luggage prior to flight, i was advised AT check in that i had to pay $816 or forfeit my flight! The lady at the counter was SO rude and had already started offboarding me when i said i would pay it after asking her three times for the exact amount! Have lodged a formal complaint yet heard nothing. Will not ever travel via Qantas again
they ran out of fruit for breakfast and so I just had a yogurt instead. other than that the flight was good
I liked the service, the menu, and the comfort of the seats! Even tho we were seated by the bathrooms, the reclining seats and movie selection was very good, my husband and I didn’t mind at all
Our baggage didn’t arrive with us on the plane. Need I say more?
Everything was great from the staff to the seats and food. The plane was timely taking off and landing.. I couldn't have asked for a better experience (especially on such a long flight)
transit accommodation. if you dont travel with partner , it would seem fairer to only charge half the room cost to make up the difference.
Excellent service from the staff always!!!! Very professional staff! Thanks for the hot tea that I needed throughout the flight I had a problem with my entertainment screen, the movie kept restarting. Overall, a great flight and I would fly China Southern again ! Great Job 👏
The barcode on the boarding pass could be made for everyone not just the wechat user.
In my return flight they couldn’t identify my ticket or boarding pass, I had to go to 3 different counters until I was able to get my boarding pass. The food was on, it was the bear minimum. They didn’t even recognise that I was a Muslim and can’t eat meat, chicken or pork. In one of the trays I believe they served me pork. The staff were very pleasant, but they need to be aware of their surroundings more carefully, one of them stuck her lower belly right into my face! I was shocked and very uncomfortable.
The connection between LA and Atlanta was too much stress
I love flying Chinese airlines in general but China Southern is probably the worst of the lot. The service is poor and food is below par.
Flight canceled, but they didn't notify me. They arranged a nearby hotel and 4 meals for me to stay for 24 hours before I could board.
Had some luggage loading delays but it was still a good experience
No good but was short flight. Both of our China Southern flights were on time. No surprises.
Traveling with the Chinese airlines , their service superior to the US Airlines , they are much more friendly and the seats are comfortable , In the past I flew with United , now ,United Airline will become history for me .
Flights were delayed, Food was good but only 1 meal instead of 2.
We are row 11, when the crew came to us, only one meal choice was available.
Jia yung was the flight attendant that made this a miserable flight.
Did not take as cancelled 3 time so took another airline
An overnight Doha to KL. Great sleep, good service and tasty food in business class
The cabin was quite noisy as there were lots of children travelling for the school holidays. Found the selection of movies limited.
No recognition for one World Emerald member. Business class seat has flat bed
Legs space in the business class cabin is too small and pillow is dirty!
Flight from Shanghai to Kuala Luumpur delay byy 3.5hrs with no real explanation.
I asked for more food as i was too hungry or I probably missed MAS onboard food. Both flight-attendants fulfilled my request by giving me both menus - the Nasi Lemak & the chicken noodles. Both tasted very nice. Thanks Mas. I think asked for skyjuice 5x & tomato juice twice
