Premium Economy was not up to my expectation relaxation wise. The chair doesn’t extend enough. It is not economy but not spacious enough to relax and sleep. Food and services were excellent but I am not very keen about food in general.
Everything I was good except food quality is very poor
Flight left on time. Bags came quickly. Crew was nice. But internet never worked and the food was awful.
Poor flight aircraft very old Crew was friendly 1 person though
Flight was on time. Seats (economy) were very comfortable and food was excellent. The bad thing was that after landing it took an hour to reach arrivals. We had to wait 15mins to get off the plane and then had to board a bus which moved very slowly and took almost 30 minutes.
The service was excellent. We flew coach on this leg of our trip and it was still very pleasant.
The ground staff on Islamabad is horrible. The on board services are excellent.
Boarding was a mess, no one managing the queues. I got my meal as the pilot announced starting commencing descent and basic drink not available. No air bridge so takes forever to deplane the A380 onto buses.
We boarded via a mobile gate in Dubai. I don't care for the bus ride from the gate to the plane
The flight was nice and on time. The comfort can be slightly better in business class
My wife and 7 months old baby had a terrible experience traveling, we paid extra for bassinet they didn’t provided.she missed her flight due to late landing of the flight, they were unsupportive to my family due to that my wife and kid suffered a lot.
The in flight entertainment was very good but unfortunately I feel they could have been more attentive to the customer. This is saw on all my Turkish airlines flights , besides dinner service you never really saw the attendants.
Ordered Vegan meal - it was ok, but not exceptional. Seat ok row 39 middle section aisle. Nearly full flight - crew was busy but they did the best they could. There was a USB A port at the seat. I listened to my own music and only looked at flight information. One nice thing was the connection information was made available in the screen.
The Etickets had been changed (Why?) without notice ; Hence, that caused troubles when checking in. Not until I contacted my ticket agent and was given correct Etickets could I then check in.
Not worth pay business class and get service economy class
A fairly standard 2/2 configuration. Boeing 787-9 is modern but the amenities chosen by Turkish for their seats are slightly limited - no in-seat charging, for example. Otherwise, a good flight.
they have cancell the flight for no reasons and 24 hours my parents were in the Airport they did not give them any hotel any food, I hate Turkish Airline.
Turkish Airlines is amazing. I have a problem with the ticket I purchased through the kayak website. I have filed a complaint related to the fact that I was contacted by phone on the day I purchased the ticket and told that the amount that the ticket had been advertised for was not accurate and that I had to pay more. This is totally fraudulent. I will look into addressing this further tomorrow and will never ever use kayak again.
I liked the ability to walk and stand in the crew area. I hated the security check experience before boarding. The airport staff were so rude, yelling at us unnecessarily, delaying us on purpose, and even threatening to call the police on us!
A great airline, no complaints at all. My experience with Cheap Tickets was very disappointing however. Two hours after purchasing the flight they called to tell me that the ticket price had gone up. I’ve never heard of such a thing. That is called false advertising; I will never use this ticketing service again and will warn all friends to never use it.
