$946 Find Cheap Flights from Auckland to Iceland

Staff except one has poor attitude. No cabin crew seen for several hours during the flight in business class. It felt like I was traveling in economy Drinks bad in business class Flight was late for no obvious reasen and I missed my flight to Miami I was put in a 3 star hotel in London although I was traveling in business class. Dinner was aweful at the hotel Overall very poor experience

Need thicker and wider blankets. Food was below standard especially in the fist leg.

Crew attentiveness and service as well as the quality of on board dining could be better. Seats and controls are very dated.

I was in a bulkhead seat and my tray table wasn't level. Eating was difficult.

I don't know about the others but the flight attendant that took care of us had the absolute wrong approach "how do we dare asking for water or anything else for that matter"

It is a wonderful airline. The cabin crews were friendly and the food as well as the service the were excellent.

The airport experience at check-in, just to drop a bag, was horrible. The were two agents working, two watching. We stood in line for just short of one hour. I asked the agent if this were normal and he said, "Well, yes. Just two computer terminals." No apologies. BA needs to fix this ASAP. Meanwhile, I've moved BA to the very bottom of my booking list.

flight was delayed from BWI to London - missed my connecting flight & then connecting flight (also British Air) was delayed - food is awful, TV & movie selection is great

I had an awful experience with British Airways as they broke the handle of my checked in suitcase and when I went to complain they told me that this was not their responsibility. This has to be one horrible airline that does not take responsibility for the damage that they have created

I liked the comfort of the seats, very attentive crew, and the meals were excellent.