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Pros: Good quick flight

Cons: N/A

Pros: I cannot say enough good things especially about the Air New Zealand staff on this flight, they were truly amazing, went above and beyond to help me and others. They were personable & caring! The seat was comfortable and the dinner was the best tasting airline food I have eaten in years. Happy!

Cons: I’m really not sure.

Pros: Movies, texting other seats, requesting food and water from my screen

Pros: The crew member in my section was amazing, he went out of his way to greet each and everyone of us individually. The flight was comfortable, boarding a breeze and on time!

Pros: Kind staff, long flight but the attendant were super kind

Pros: Movies, texting other seats, requesting food and water from my screen

Pros: wasn't able to incline my seat...

Cons: being able to incline my seat...

Cons: I couldn’t get the seat to recline.

Pros: Food was delicious and warm. Water was provided throughout the flight. Entertainment was excellent.

Cons: There were large black box type items underneath certain seats which impacted personal item stowage and leg room.

Pros: The crew was great but the seats were not.

Cons: Roomier seats and meals should be served a little bit closer in between

Pros: Entertainment and service was outstanding.

Cons: I could have used more leg room.

Pros: New Zealand Air staff were friendly, informative and courteous throughout the entire flight! I was floored by their service and by what was offered. They even worked to arrange for people to move around (some were packed 4 to a row, but there was plenty of space throughout the craft).

Pros: crew were fantastic. stewardess called Stacy was wonderful; had to time to chat and sort out my diet problem (gluten free) in time for the return flight. i've flow on a variety of airlines over the years and, frankly, ANZ is by far the best for friendliness, efficiency and understanding. Big Thanks

Cons: Nothing

Pros: Super easy

Pros: Their plane

Cons: Food

Cons: Nothing

Pros: Crew were fantastic

Cons: Entertainment choices

Pros: Crew was excellent; responsive, cheery. The safety video was unique enough to have passengers pay attention (seldom seen onother airlines). We were impressed and will fly "Air All Blacks" again soon.

Cons: Online checkin presented problems, as did the kiosk checkin. Breakfast could have been served a little earlier -- I realize they wanted to give passengers sleep time and turbulence may have delayed service somewhat, too. Otherwise good.

Pros: Business class lay-flat seats and a private cubby.

Cons: Boarding required a bus ride to a distant terminal rather than direct boarding from the terminal.

Pros: Very prompt and efficient

Pros: Sat in business class pods. Best flights we’ve ever taken !

Cons: Nothing

Pros: The crew was wonderful, very hospitable and friendly.

Cons: The seating in economy class is abysmal. The seats are extremely small and the rows are to close together. There is no leg room. The seat cushioning is almost nonexistent. It's like sitting and leaning back on a board. On this last trip I had a window seat. I'm 5'4" and 115 lbs.

Pros: New Zealand Air staff were friendly, informative and courteous throughout the entire flight! I was floored by their service and by what was offered. They even worked to arrange for people to move around (some were packed 4 to a row, but there was plenty of space throughout the craft).

Pros: Nothing.

Cons: Not being scammed on bag charges.

Pros: crew were fantastic. stewardess called Stacy was wonderful; had to time to chat and sort out my diet problem (gluten free) in time for the return flight. i've flow on a variety of airlines over the years and, frankly, ANZ is by far the best for friendliness, efficiency and understanding. Big Thanks

Cons: Nothing

Cons: The boarding was inconvenient. LAX has just been updated. Gerri g a bus out to the tarmac is something I expect in Africa. Can Air NZ move to a different terminal?

Pros: The crew was great. The seats were good but not as spacious as some other business class airline seats.

Cons: The TV screen interferes with the tray table and could knock off food from the table.

Pros: I cannot say enough good things especially about the Air New Zealand staff on this flight, they were truly amazing, went above and beyond to help me and others. They were personable & caring! The seat was comfortable and the dinner was the best tasting airline food I have eaten in years. Happy!

Cons: I’m really not sure.

Pros: The plane was very comfortable. With decent leg room and nice seats. The in flight entertainment was excellent. As was the crews efficient and professional service. Top star

Pros: Sat in business class pods. Best flights we’ve ever taken !

Cons: Nothing

Pros: The crew member in my section was amazing, he went out of his way to greet each and everyone of us individually. The flight was comfortable, boarding a breeze and on time!

Pros: Super easy

Cons: The boarding was inconvenient. LAX has just been updated. Gerri g a bus out to the tarmac is something I expect in Africa. Can Air NZ move to a different terminal?

Cons: One traveler was hit by car and injured prior to the trip. Could not get a refund from the airline.

Pros: Kind staff, long flight but the attendant were super kind

Pros: Crew were fantastic

Cons: Entertainment choices

Pros: Premium economy is the way to go. So much more comfortable.

Cons: This flight was close to perfect. Boarding process at the gate was a bit hectic, but manageable.

Pros: The crew was wonderful, very hospitable and friendly.

Cons: The seating in economy class is abysmal. The seats are extremely small and the rows are to close together. There is no leg room. The seat cushioning is almost nonexistent. It's like sitting and leaning back on a board. On this last trip I had a window seat. I'm 5'4" and 115 lbs.

Pros: The crew was great. The seats were good but not as spacious as some other business class airline seats.

Cons: The TV screen interferes with the tray table and could knock off food from the table.

Pros: Entertainment options. Communications from captain. Dimming of cabin lights.

Cons: Delays on both ends, including a substantial delay waiting for an open gate. Food was poor. Flight attendants were occasionally impolite.

Pros: Kind staff, long flight but the attendant were super kind

Pros: Sat in business class pods. Best flights we’ve ever taken !

Cons: Nothing

Pros: The airline and staff appear to be friendly and efficient

Cons: Seating in economy is tight. You really cannot move without annoying the passengers on either side. This also makes eating difficult.

Pros: Business class lay-flat seats and a private cubby.

Cons: Boarding required a bus ride to a distant terminal rather than direct boarding from the terminal.

Pros: Nice crew, easy on line and airport check in. Flight slightly delayed but arrived on time.

Cons: The San Andrés airport was way too small for all the passengers. People sitting in the aisles, clogging up fire exits, Very unsafe. The AC was too low, locals were fanning themselves. Gate was changed, crowds pushing to line up. I’ve never wanted to get on a plane and OUT of the airport so much.

Pros: it was ok flight, but on time, very important to me

Cons: the food... cream cracker and very sweet cake...

Cons: Don’t charge for seat selection. Every passenger deserves to choose their own comfort.

Pros: Very friendly and attentive crew; very efficient and timely boarding; surprisingly good meals

Pros: Entertainment options. Communications from captain. Dimming of cabin lights.

Cons: Delays on both ends, including a substantial delay waiting for an open gate. Food was poor. Flight attendants were occasionally impolite.

Pros: Crew were very helpful

Cons: First time travelling with the airline and wasn't aware of having to book things like food and entertainment. These things come standard with all other airlines I have flow with so was very surprised when finding out about it mid flight. Can't say I was very pleased but must say crew were very good

Pros: The food in Premium Economy was good and there are plenty of movies to choose from. The staff were lovely.

Cons: I had paid for Premium Economy and was seated in Row 30. The passengers were boarded up to row 28, then from to back of the plane forward then I was boarded with the last remaining passengers. That was not what I feel should have happened. I did not like the footrest on the seats.

Cons: It was the shortest flight of my itinerary. My last flight home. We sat on the plane for nearly 45 minutes before take off and it was late getting home. Totally ridiculous. Every flight in and out of Eugene is ridiculous like that

Cons: Best airline! More space between seats. Great service. Great meals and snacks and overall excellent experience! I've travel a lot and no other airline in North America comes close! Thanks!!

Pros: The crew was amazing.

Cons: There seemed to be no leg room. The seat was very uncomfortable.

Pros: Crew was friendly and attentive. Piloting was on time and precise.

Cons: Space in economy seats is minimal and not comfortable for a 6' 190# guy like me.

Pros: Economy light is not a good choice but that is not what was special. Everything worked together very well, beginning with timeliness, but crew and service outstanding.

Cons: See above. I will only buy further tickets directly from airline

Cons: Asked for an isle seat; was stuck in the middle. Way to long of a flight for that

Pros: Entertainment and service was outstanding.

Cons: I could have used more leg room.

Pros: The crew member in my section was amazing, he went out of his way to greet each and everyone of us individually. The flight was comfortable, boarding a breeze and on time!

Cons: One traveler was hit by car and injured prior to the trip. Could not get a refund from the airline.