|March||Best time to beat the crowds (4% less expensive on average)|
|December||Most popular time to fly (8% more expensive on average)|
Average price of a return ticket
|$1,241||(avg. price over the last 2 weeks)|
Good deal for a return ticket
You cannot fly directly to Bruges. KAYAK recommends you fly to Brussels Bruxelles-National (BRU) (94.4 km from Bruges). From there you can rent a car or get a taxi.
The closest airport is Ostende-Bruges (OST) (24.55 km). Other nearby airports are Lille Lesquin (LIL) (71.81 km), Antwerp Deurne (ANR) (86.06 km), Brussels Bruxelles-National (BRU) (94.4 km) or Rotterdam The Hague (RTM) (117.81 km). KAYAK recommends you fly to Brussels Bruxelles-National.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Bruges.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Bruges is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Bruges with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Bruges up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The lack of passengers on this flight gave me an amazing amount of room. Really makes the flights enjoyable when I can spread out."
Cons: "The food could use some work. The quantities are perfect. But the quality is definitely lacking"
Cons: "More veriaty on music would be good"
Pros: "Exceptional staff, nothing too much trouble. The aircraft is new and all facitlies great. Will fly with Qatar again"
Pros: "Qatar airways is the best in middle East"
Cons: "same remark : Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Pros: "The airline stewardesses were Fabulous! Especially one from Doha to Cape Town. Food was good and more than enough to eat. I was impressed by the scheduled meals and drink offers , very important for a dietetic"
Cons: "No leg room, can't stretch your legs properly so my bad knee was in pain"
Cons: "The online check in system was down so we all had to line up to check in."
Pros: "The staff are outstanding! Friendly, helpful and accommodating."
Cons: "Poor choice of movies. Their 'world' movies should have subtitles"
Cons: "the wifi was average at best. I get that we there are limitations...but if the service is going to be this poor, make it free & unlimited."
Pros: "Crew were extremely helpful and kind. Very responsible and polite."
Cons: "LCD was not touch screen and was extremely difficult to work with . I couldn't scape from an accidental menu which I was dropped in games and missed whole flight to enjoy something in LCD ."
Pros: "Space, food, service, handling"
Cons: "That I could not and cannot retrieve my flight on the Qatar Airlines website."
Pros: "the flight was comfortable"
Cons: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"
Pros: "If we had arrived on time everything would have been perfect. However I did not arrive in Johannesburg because a flight delay (even though our flight was set to let ontime) caused probably 40 people to miss their connections. To their credit, Qatar Airways did find accommodations for us and gave us food vouchers. Otherwise it'd be a zero rating."
Cons: "Boarding took far too long and caused us to be an hour late. Because of this, I am missing out on events scheduled in South Africa. This is very upsetting and it appears that Qatar Airways is too slow with boarding, there was no explanation given for why it took so incredibly long to board."
Cons: "The trays of water could come around more frequently"
Cons: "Long flight on a 777-200. Crowded aircraft, crew not very attentive to call light, and food mediocre at best. Entertainment service was horrible, old movies and typical Qatar Airline selection of Bollywood films (Expected when flying from Doha, but not New Zealand!) Seat would not recline, but no option to move to another isle seat."
Pros: "Clean. Friendly staff. Good food. Good entertainment."
Cons: "Small cramped seats."
Pros: "Generally good experience at least as far as a very long flight with two children can go. Good food with plenty and quite healthy snacks for kids. Very friendly and attentive crew, comparably comfortable seats, clean and comfortable bathrooms (what not always has been my experience with other airlines)"
Cons: "Due to a misunderstanding at check-in we have been seated away from a baby bassinette (although booked) to sit together with my husband, nobody asked what my preference would be (sitting as a whole family or having a bassinette) and a 17-hour flight with a 9month old baby constantly on my lap was challenging. Also a very disappointing selection of films and documentaries for adults. I ended watching a kids movie with my older daughter and it was the only thing I found appealing. Kids section very good though, my 5-year old was glued to the screen and all the options had my approval :)"
Pros: "Onboard crew"
Cons: "Boarding process. It could start on time as printed on the boarding pass. If it is by zone, the provide a few minutes between the zones and adjust time accordingly."
Pros: "Timely response on the phone."
Cons: "Timely response on the phone."
Pros: "Good service all the way to final destination. A+ service. Newer model airplane."
Pros: "Flight was great, best over seas flight I've ever had!"
Cons: "My only complaint was that we had a 10 hour layover in Qatar....and it was when the city was closed down. So there was nothing for my new husband and I to do. I wish that the airline would have given us more direction and help. Or have us a room for the night"
Pros: "Everything was excellent as I have come to expect. The business class seat was not one of those new diagonal ones, but made a full width flat bed, so I could sleep for a few hours. Food and service excellent."
Cons: "Norhing really"
Cons: "On O-Hare Airport, Qatar Air Line's staff is very rod, I never recommend to anyone. Now if anyone ask from me then i refuse to buy Qatar Aiway ticket then they buy Emirate or other air line tickets"
Cons: "Plane configuration; seats were a bit cramped, knee space."
Cons: "I was seated between two overweight/obese passengers and as such was very uncomfortable throughout the long-haul flight. There was very little room to move as their body habitus spilt over onto my seating area and occupied the arm space. There needs to be serious consideration to make it mandatory for overweight/obese passengers to purchase two seats to accommodate their size."
Pros: "Everything was good!"
Cons: "I had a torn budd/hamstring muscle and an upgrade to another class would have been great because I was in constant pain. Hopefully, when I return in a few days - this could be arranged?"
Pros: "Nice and spacious aircraft."
Cons: "Some confusion on Hindu meal and vegetarian meals."
Pros: "Flight was on-time, crew was very friendly. The entertainment was very good, the food was o.k."
Cons: "Everything overall was very good, the only issue was that we tended to sit with our dirty trays and empty cups for quite long periods of time."
Pros: "Nt bad"
Cons: "Attendants were skiving at the back"
Pros: "Seats were roomy and leaned back quite comfortably. The gluten free meals I had were fantastic, which I've never said before of an airplane , even regular meals."
Pros: "Service was very good"
Pros: "On time, clean and joyful"
Pros: "I travel a lot and the employees were the best I have seen in over 20 years. I had special needs and they were very attentive."
Pros: "Qatar Airlines - overall was excellent, having flown many times over the Atlantic and Pacific"
Pros: "I enjoyed the staff"
Cons: "The screens were old school and I HS a hard time getting it to work Also the sleep mask I received had sticky stuff all over it when I opened the package."
Pros: "As always, Qatar Airways has new planes, comfortable seats, clean atmosphere, and pretty good leg spaces. They fly on time and land on time."
Cons: "1. Food - It was not that great, especially if you are allergic to cold. It applies to asthmatic patients like me. You have very limited choices. The only hot item in my whole tray was "chicken mixed rice". Everything else from yoghurt to fruits went waste. Can we have HOT FOODS for people like me? 2. Flight Attendants - It seemed that the flight attendants were not so experienced at handling customers. Plus, several of them had poor English. That would have been okay if they had patience to listen to me slowly. But, they seemed to be in hurry and not wait enough to understand my request properly. I was asking HOT WATER and they were repeatedly handing me COLD WATER. Plus, they could see me breathing heavily and feeling great discomfort. Nobody asked me 'ARE YOU OKAY?". It seemed, they didn't care for customers like me. I found a serious lack of CUSTOMER RESPONSIVENESS, forget PRO-ACTIVENESS among several flight attendants. Finally, I found an example of SNOBBERY in the plane. A flight attendant was asking a couple sitting next to me to fill up the FEEDBACK FORM. They looked like from Middle East but were British citizens. They didn't talk to me even though I volunteered at frist to introduce myself. The lady was especially rude to me. They were dressed like high class folks. That's it. They neither represented the hundreds of passengers, especially Indians, in the Economy Cabin, nor were they friendly to fellow passengers. It left me with a feeling that Qatar Airways attendants were judging a book by cover and asking the wrong persons to fill the form who didn't really represent their majority customers for that cabin."
Pros: "I was incredibly impressed with the on board crew. They were kind, efficient, courteous, thoughtful, and charismatic. They made the LONG flight enjoyable and extra comfortable. :)"
Pros: "The crew was friendly and accommodating. The seats were comfortable and there was good leg space. There was a good selection of movies and shows to watch. The food wasn't bad either."
Pros: "***You're asking me about a flight that hasn't happened yet. I'm rating my flight FROM LOS ANGELES TO DOHA, 10/23/2016, here: Flight attendants were very good, helpful, gracious. For a long flight the restrooms stayed clean."
Cons: "The food was over cooked, and lacked freshness. I had to have the same meal twice because they ran out of the omelettes. Next time I will try Emirates."
Pros: "The airport in Doha is beautiful with great amenities and shopping. The quiet rooms are especially nice for a long layover."
Cons: "The ticket was cheap because of very long layovers"
Pros: "Very friendly crew and efficient check-in service. Food was lovely."
Cons: "Multiple problems with onboard entertainment re-setting itself."
Pros: "Overall I would highly recommend it. Excellent service, good food, good on board entertainment. Flight attendants and crew in general very polite and very helpful. Despite our delay in arriving at the airport (check in was done online in advance), the flight attendants accepted us for the trip. The whole process was extremely efficient, there was no delay in take off time and the suitcases arrived all on time to our destination. I really appreciated their help: we did have a medical emergency 3 hours prior to our arrival to the airport, hence the delay.."
Cons: "Everything went smoothly, I had no bad experience with this flight.."
Pros: "it makes my trip wonderful. Thanks quatar airlines and kayak"
Pros: "everything was great. huge seats, large legroom."
Cons: "Only 1 meal on a six hr flight was stingy. - not even snacks. Unfriendly staff. No opportunity to choose seats despite checking in online the day before - we were allocated 2 adjacent seats but there were none others shown as available on the entire aircraft."
Cons: "Very cramped space on a 14 hr flight. Very slow food & drink service. Toilets were dirty No opportunity to choose seats despite checking in online the day before - we were allocated 2 adjacent seats but there were none others shown as available on the entire aircraft."
Pros: "Facilities excellent. Staff not quite so attentive on this leg of the trip."
Cons: "Just left to it. Not much fuss made."
Pros: "The overall experience was good."
Cons: "The non-veg food option was limited to a prawn dish only which may not be a good option for all. Should have a chicken or goat meat alternative."
Pros: "Attention to detail all the way"
Pros: "Everything, great staff! Great service.go Emirates !"
Cons: "Track special food reservations I didn't get my kosher food which I double checked when booked the flight"
Pros: "Great legroom, quiet plane, seat free next to me"
Cons: "Not much"
Pros: "Movie choices"
Cons: "Checkin services Staff attitude"
Pros: "Good entertainment system and nice staff."
Cons: "I have 2 six-hour flights connecting in Dubai. Only one meal on each. Seems pretty stingy."
Pros: "On time, very helpful crew and overall experience was fine"
Cons: "Food was not upto the mark and one always expects something better from an Airline like Emirates"
Pros: "The service was wonderful"
Pros: "The comfort of the flight was unbeatable. The crew was great."
Cons: "Lactose free meals were just salmon and potatoes all the time. A bit of creativity is needed. The security check at hyderabad needs to be looked at as we barely made the boarding."
Pros: "spacious aisles, friendly stewardesses"
Cons: "4 hour delay and a missed connecting flight because of that delay."
Pros: "Good flight and easy transfer."
Pros: "For starters, the seats were decently comfortable. They were wide, and offered generous legroom. The food was good: an unbelievable improvement from the previous flight (I recommend the chicken). The ICE system was impeccable. It had a wide selection of movies, TV shows, and games as well as access to the news. However, the flight's greatest perk my have been the compassionate crew. They were very helpful and friendly. They offered many accommodations, like a pizza and photo, all for free. Overall, the flight went very well."
Cons: "Although I enjoyed the flight, the only bad part was the boarding process. To start off, the departure in Milan was delayed for about 45 minutes. Also, when boarding finally began, the line was extremely long and moved very slowly. That was the only event that marred the flight to JFK."
Pros: "I was impressed by the professionalism!"
Cons: "Chinese passengers passing gas!"
Pros: "Seamless flight with usual high standrd of on-board service and food"
Pros: "Great service all round and lovely staff on board! A delight to fly."
Cons: "The boarding process could be more organized and more smoothly."
Pros: "Everything else was good besides the below content."
Cons: "The customer service. After the meals came I pressed my button for assistance and was not attended to at all, there was over an hr before our flight was due to land. I didn't want to move from my seat as the person beside looked busy at work and I didn't know where I would go because I couldn't see any flight attendants anywhere."
Pros: "Facilities and Crewe in business class were great"
Cons: "The food was not great. The pheasant was hard and dry and my mums gluten free meals where not very appetising"
Pros: "The plane was wonderful. Even in Economy, the seats were very comfortable with lots of room, both leg and seat. It felt like I was in Business Class of any other airline I've been on."
Cons: "My flight had a luggage limit of 30kg, which sounds good, until you find you pay per kilo, not per piece when you're over."
Pros: "First time flying in double decker plon"
Cons: "I would have been happy to receive points for travel on star alliance"
Pros: "more leg room compare with other carriers, a variety of meals to choose from for special needed people (need to pre book online)"
Cons: "can't find anything to complain with"
Pros: "Great service and staff, best food I've had on an airline, great legroom in economy. Overall awesome, in my opinion."
Pros: "Excellent entertainment on a comfortable sized tv screen."
Cons: "More beverages would be nicer."
Pros: "Customer service, food, the flight in general was good."
Cons: "I lost TV signal a few times and therefore wasn't able to watch the games I was interested in. But I understand this is beyond your control at times but the whole system would benefit from an upgrade. The touch screen sometimes takes a while to respond so making the process a little tedious."
Pros: "In flight staff were great, very industrious, and very friendly. In-flight entertainment was the best I have come across on an economy seat."
Cons: "My check-in experience was concerning. I had an onward flight to Manila, but no onward flight from there. The airline policy had me not allowed to check in for my flight because of this. I narrowly avoided missing my flight by booking another flight just in time."
Pros: "So comfy... Great service. Wished the flight was longer b"
Pros: "La amabilidad de la tripulación, que sí el menú es completamente vegetariano. No como otras aerolíneas que te ponen manteca, leche para el café..."
Cons: "Todas las veces me cae muy, pero muy mal. Cuando llegó el momento del té o café, me dieron sal en vez de edulcorante. Demasiado condimento. No es comida para un vuelo, es difícil de digerir. Hasta produce síntomas de indigestión."
Cons: "flight got delayed 17 hours"
Pros: "I like the ice from emirates"
Cons: "Crew members service"
Cons: "The fact that I can only carry 30 kg and also that it is very expensive to add extra luggage."
Cons: "late take off and even on arrival took 20 minute halted near runway as there was no space for disembark ."
Pros: "Entertainment was top notch. Wasn't bored"
Cons: "Food could be less processed / more drink service"
Pros: "The service for my granddaughters was phenomenal."
Pros: "ALL seats were super comfortable, the LCD screens were like suer HD! Crew was warm and everything was just perfect!"
Cons: "Crew didnt know about baggage transfer procedures from Emirates to JetBlue (Dubai - Boston _ pittsburgh). Knowing this shall ensure 100% customer satisfaction."
Cons: "I didn't the staff was friendly. When we asked for something, our requests were responded to a rude tone. Coffee was old and gritty"
Pros: "I liked everything particularly the spacious seats."
Cons: "Cramped seats, small luggage space, outdated entertainment options."
Cons: "food needs imporvement in EK in general"
Pros: "Economy seats still comfortable"
Cons: "Not knowing about the additional lay over in Larnaca. No mention was made of this layover during the booking process. It just makes this flight extremely long. Furthermore you sit in the uncomfortable plane for a hour. Will most probably never take this flight again."
Pros: "Amenities and food, customer service."
Cons: "Wish that the airline would have told me in advance that I need an Australia transit visa before I went to the airport."
Pros: "Movie starts as soon as seated"
Cons: "No Emirate staff presented to due with the 20+ hours delay. Just sent their representatives who are not powerful to make decisions and at the end we have many questions not answered. Eg. Any earlier reconnect flights? Any alternative airlines? What is the checkout time of the compensation hotel? Any meal compensation if not staying at their hotel? Etc."
Pros: "Very professional and very curtious thank you Emirates."
Pros: "The ariplane, movies"
Cons: "The check-in staff"
Pros: "Comfortable, friendly crew, and very good food and service."
Cons: "Boarding was disorganized and flight delayed slightly."
Pros: "A passenger was felt sick ( breathing problem?? ) and crew members were very responsive to attend to him, by bringing in O2 bottle etc. Very impressive."
Pros: "Great flight and service"
Pros: "Good service ...very convenient... reliability..... but please pleaes start using new aircraft’s I have been flying Ba 118 to London for 12 years ..... I need to update your aircraft’s .... when I do Lhr - NYE the aircraft’s are much better.... all my business friends have now shifted to Emirates because of the service and aircraft’s..... I keep flying BA because of the convenience of the direct flight and loyalty I have for the airline..... but we deserve better aircraft’s....."
Pros: "Good flight no complaints"
Pros: "Ontime, no nonsense flight"
Cons: "Sadly disappointed that drinks (even soda) are no longer free!"
Pros: "Unremarkable short hop that met basic expectations"
Cons: "Tight seats No snack or drink service"
Cons: "-no communication -I stayed in 17 hours of cues -no hotel or meal vouchers -was not let out of the airport -no hydration in lines - people passed out -no line control, people were cutting and lots of arguments ensued -staff was not knowledgeable, was rude to angry customers -baggage was never returned to me, so I had to buy clothes for my business trip -did not answer phones -website went down -no apology or automatic refund, i had to call to get a manual refund"
Pros: "Nice seats! Flight tracker. Our flight in the way home was cancelled due to bad weather and although we had to queue for some time all the information we needed about what to do about food, hotels, travel, etc was given to us along with a new flight the next day with seats together. First time I've had a flight cancelled and was impressed with the service I received (now got to try and claim our expenses back so fingers crossed that goes ok)."
Cons: "The curtain that cuts off premium economy getting swooshed across in front of us."
Pros: "Flight was fine"
Cons: "Delayed due to inclement weather for 4 hours then lost the baggage"
Cons: "Boarding was terriable, flight was late"
Cons: "Being late"
Cons: "horrible seating"
Cons: "Water costed money and only credit card accepted"
Pros: "The personnel were most helpful, pleasant, and reassuring when I discovered I had left something on the plane. It was found and returned to me quite promptly and my continued flight was rebooked with the minimum of fuss (and embarrassment). Everyone was wonderful."
Cons: "I am not a seasoned traveller. Checking for a small item (such as a passport) in the overhead compartment was not possible."
Pros: "Efficient boarding and friendly crew members."
Cons: "I booked via Lastminute.com and I was unable to check in online due to a system error. I called BA who said this is a fairly common issue with booking with some travel providers for BA flights. As a result I was only able to check in at the airport (which was 19 hours after I planned to check in online) and hence got a mediocre seat. This issue should be resolved, especially between such an established airline and such an established travel website. The entertainment is poor. The music available only caters for certain tastes (either it is ultra modern or classical) and the selection is markedly inferior to that of other airlines. The film selection is very limited."
Pros: "Flight left Seville on time, and landed 10 mins early. Friendly crew. Marks and Spencer food available to buy on flight. Reasonable vegetarian options available - thank goodness. Didn't have to pay for extra leg room in exit aisle - probably because no-one had bought them when I checked in at airport. Would definitely recommend."
Cons: "Only downside is crew member in Seville at the airport gate could not be understood. She spoke English with such a thick Spanish accent and intonations that no-one understood what she was saying on the speaker. She also sounded as if she was arguing, as opposed to inviting us on board in a welcoming and orderly fashion. Although at times funny, it ultimately translated into a lot of noise on her part, and a headache on my part."
Cons: "Flight was delayed for 40 minutes"
Pros: "On time, smooth and comfortable flight. Crew very helpful"
Cons: "There wasn’t much not to like about this flight. All very good. But so short no entertainment really possible"
Cons: "Distances between terminal at Paris (CDG) gave me troubles for next flight."
Pros: "comfy seat Nice head side support Nice service Professional crew and pilots - especially the very informative and genial pilot on flight 203"
Cons: "Website better now, but still clunky and cranky to use. Hard to find flight status info OUTRAGEOUS To charge for seat selection on a $1000+ ticket!!! App useless-- did not work for flight status checking BA VERY poor on updating us on flight delays: Kayak informed us of delays by email, not a peep from BA. Hard to set up flight notifications. Boarding process completely baroque: With 6 different priority statuses, should we be in this line or that if we have x status, but are flying this class. Comically absurd."
Pros: "Plenty of choice on the inflight video. Paid extra for better seats, which allowed for some sleep during the overnight flight."
Cons: "Flight was delayed due to poor weather at Heathrow, nothing can be done about that, but it meant that we did not take off until after 22:00. Drinks were served almost immediately but it was close to 23:30 before a meal was served and 00:30 before this was cleared away. Lights were then dimmed but at 05:00 breakfast was served. A cottage cheese bagel was the last thing I wanted to see and when we asked for some water, we were told that there was none available. We landed at 06:25 but then had to sit on the tarmac for 15-20 minutes as there were no vacant gates for us. (This had the effect of increasing the parking fee for the driver waiting to pick us up, as he was not aware that we were sitting on the tarmac). Please note all times are New Orleans times. Hence actual time of landing was 12:25 BST. And talking of New Orleans, I would not class this as an International Airport. It is dilapidated, inefficient and lacking facilities."
Cons: "1. It was raining in Milan when I departed. Clearly my checked suitcase was exposed to major rain because several layers of clothes were very wet when I got home. 2. I'm a senior citizen trying to stretch funds to travel -- paying extra for an early seat assignment is not in my budget. Logging in 24 hours ahead to get a seat was incredibly inconvenient--I happened to be in a museum and without WiFi. (It could have been in the middle of the night or on a connecting plane.) I then had trouble entering all the required data and was finally told I had to wait 24 hours to try again-- that made no sense because I had to be on my flight 24 hours later. As a senior citizen who struggles with using the internet, it is particularly difficult. PLEASE let people choose a seat when making a reservation WITHOUT charging extra. 3. I was shocked that I couldn't get a glass of water without paying for it!!!!"
Pros: "Pre flight information, checking in online & self baggage drop."
Cons: "Flight delayed, sat on runway for 30 mins with no explanation. Not very comfortable, cramped. Can't pay for refreshments with cash."
Pros: "Good cabin crew and boarded direct from terminal via airbridge. Also good food in Club Europe for such a short flight."
Cons: "Slight 15 minute delay and miserly legroom in Club Europe - densification gone too far."
Cons: "A fellow traveler needed to check a bag and BA charged more for the bag than we paid for the flight. They said that because the flight was not full it cost more??? Ridiculous! If flight not full she should have paid less.... Very unhappy with this policy."
Pros: "The crew was pleasant & food was fine."
Cons: "The flight was late, which made us miss our next flight."
Pros: "Switch to Qatar Airlines"
Pros: "Great service & crew. Food good for aircraft food"
Cons: "Half hour delay but no big deal actually. Could have done with more leg room, but again flight was e cellent price"
Pros: "Very limited in flight entertainment"
Cons: "There was no food provided, so no need to rate the quality of the food that was not there"
Cons: "Flight was operated by Qatar Airways due to strike of some BA union. Aircraft was old and seats not very comfortable. Boarding process was a bit haphazard. (No row-by-row boarding). Even though it was an international flight, there was just a plain sandwich for food."
Cons: "It has been a week and British airways still hasn't delivered my suitcase."
Pros: "The Chief Purser came over to apologize. At the end of the flight, the Captain came to me to apologize on behalf of the airline. (Too little, way too late.)"
Cons: "I am handicapped and the jetway was broken. British Airways took a bad situation and made it worse! Obviously they had no contingency plans and the gate agents just wan't to avoid any responsibility and started blaming the poor man who had been wheeling me all over the airport. ONLY BRITISH AIRWAYS WAS AT FAULT FOR THIS. Eventually they put me on a lift several gates away and then loaded me onto the platform lift of one of those catering trucks that deliver food to the planes and drove me to my plane. The plane door was shut and they had to bang on the door to have them open it and let me board. As a result, I personally delayed the flight (officially) 28 minutes; in reality about 40 minutes. This was one of the most embarrassing and humiliating experiences of my life; to be loaded on a plane like freight!! Is this how British Airways operates??"
Pros: "Ease of boarding, no fuss no muss. Premium economy worth the price"
Cons: "Kosher food was frozen - inedible. Chicken dry. Worst meal ever on a plane"
Pros: "The cabin crew were friendly and service was excellent"
Cons: "Keep the complementary snacks and drinks made the flight great after a long day"
Pros: "flight was relatively empty, and did not delay too much."
Cons: "No entertainment whatsoever. Meal is only a muffin or a cake of some sort. Waited way too long to disembark the plane."
Pros: "I loved the hot towel svc, the food and beverage svc. Flight attendants very attentive."
Pros: "Getting home"
Cons: "Extremely cold on board ,, no control of a.c. After boarding we got a breakfast bar and a drink. Nothing more till morning, then the breakfast was horrible."
Pros: "On time"
Pros: "Flight crew"
Cons: "* LHR T3 departure - appalling terminal * Baggage checked in at BA desk but collected to one side because of baggage belt failure * Captain must have known that 2 containers had not been loaded * Arrival at MRS to eventually find that luggage had not travelled on the flight * Inept handling by ground service partner Avia Partner * Baggage re-flighted on following flight and arrived at MRS at 16:00 with Avia Partners only offering to deliver after 13:00 the following day * BA in-flight service badly let down by ground handling at LHR and MRS"
Pros: "It was short"
Cons: "Lost luggage - no one cared despite it clearly being lost at check in going down a broken bag shute. Plane was late. BA is losing their upmarket appeal trying to compete with cheaper airlines."
Cons: "My luggage didn't make the transfer"
Pros: "Entertainment was excellent. Free food and drinks, including alcohol was great. Flight crew went out of their way for all customers."
Cons: "Ran out of Chicken before they go to me.. felt the knees of the guy behind me the entire 7.5 hour flight, very annoying."
Pros: "Got me there"
Pros: "Crew was nice"
Cons: "The arrival, planning and hosting at Heathrow was probably worst I have experienced in 30 years. We had a tight connection, no attempt was made by anyone to prioritize those with less than 45 minute connections. We had one immigration officer for 2 lanes including the fast lane, what is the point of it. After immigration the automatic system did not let us in the boarding area. We were redirected by staff to leave the secure area without any clear explanation of what to do next. When we arrive in the ticketing area, we, several of us, went to try to go through security. That is when we were told we missed the connection. Then we were told to go to B1, after waiting in line we were told to go to zone E for reticketing. At which point I went in standby, only passenger from the group following to Edinburgh, did not make the 2nd flight either. Waited 6 hours at Heathrow..,"
Pros: "Nothing to state on this flight. Just a low cost flight. Minimum service for just a short distance journey."
Cons: "Minimum service as usual for a low cost flight."
Pros: "Everything about my flight was brilliant.. Kind, polite and attentive."
Pros: "The aircraft"
Pros: "Comfort of plane"
Cons: "No indication given of delay. kayak knew before ground staff. On arrival parked at cargo terminal and had to get bus. Then stuck on bus for 10 minutes as could not get terminal fooors open. They turned heating up at full blast with no air. Surprised nobody passed out"
Pros: "The food was good, but BA charged for even a soda."
Cons: "Paying for even a basic beverage. Really?"
Pros: "There was nothing I liked!"
Cons: "I couldn't do online check in and was at the airport 2 hours before the flight but they said they cannot give me a seat number and waited there for 25 min to get a seat number. The seats were really uncomfortable (compared to airlines as Turkish airlines and American Airways).The flight attendants were not there to make your flight better, one of them was sulking and was afraid to smile to you but when he was with other crew was able to laugh! Also food was really bad!"
Cons: "None of them reminded me of the fact that I need a transit visa for the UK (I mean, isn't it rediculous? I am just staying there for 5 hours). When I called in for cancellation at the airline, they told me to talk to my agent company Cheaptickets. Cheaptickets simply told me that I can't get any money back, and was extremely arrogant and impatient. Later (for a week I was trying to save this ticket by talking to the British Embassy to see if I can get the visa done and they are just "we can't help you") they told me that I can get a refund of like 30 SGD and they promised to send me an e-mail about it. They never ever did. I also tried to change the dates and the handling fee + fair difference was like 1200 SGD (are you joking?) they simply told me, prices fluctuate... Finally I went to the check in counter desperate. The staff even refused to talk to me about my situation because simply, "there is no BA ticket office in Singapore" and told me to call them. I said the office is closed, but they are like, yeah just call them. They swept me off like a moron. Extremely arrogant, impatient, insensitive. I paid 900 SGD for nothing and a whole week of anxiety and regret. I will never take this and I will never use Cheaptickets or Kayak anymore. So bad."
Pros: "Quick flight with no issues"
Cons: "Little cramped."