Pros: "I moved from Economic class to business with my skywards in 2 minutes"
Cons: "Better food on business class"
Cons: "Not much food to eat."
Pros: "I really liked the leg spacing. It was very comfortable to stretch my legs. Overall it was good. Thank you :)"
Cons: "I felt a little bit more of the nibbles could be included in the 8+ hours flight. Besides that everything was comfortable. Also, the entertainment options can be better."
Pros: "great flight service with accommodating staff. in flight entertainment had awesome variety."
Pros: "I had plenty of space"
Cons: "There should be more vegetarian options available. Crew were very slow in responding to my requests."
Pros: "Could not fault the staff one iota. Incredibly attentive to their customers, graceful and supportive. The supervisor get a special mention as he helped me with eating my meals with a sleeping toddler and even held her for me while I spent a penny. I have never felt more cared for by a group of complete strangers in my life! Thank you. You literally saved my sanity!"
Cons: "Nothing to fault at all on this flight. Food was great, staff were hard working and magical unicorns."
Pros: "My children enjoyed their first flight they were very well spoilt on the flight also the care they took with my mum."
Pros: "The departure & arrival time. A fantastic price that included an excellent meal there and back, 30k luggage quota, entertainment that lasted throughout the duration of the flight. It just seemed seamless and felt like it didn't take that long to get there. I will definitely be catching this flight, every time I return to NZ"
Pros: "Crew were friendly Entertainment was good"
Cons: "My meal was awful the only option for me was raw vegetables in order to have vegetarian and gluten free... It was carrot, cucumber and celery sticks and some fruit. I had the same meal twice it was very sad meal for 17.5 hrs with no snacks offered either. My partner and another man were forgotten as the meal rounds were being done. The crew seemed a little disorganised. The adverts on the entertainment were annoying."
Pros: "Besides noted above the arrival on time."
Pros: "Footrest would make the flight just perfect."
Cons: "No footrest. Makes it a little uncomfortable for short people."
Pros: "Consistently good service from emirates crew"
Cons: "Too much meat in the dining options Boarding was slow"
Cons: "Food was not awful and most item not available in Fist Suites"
Pros: "Dinner meal. Seats"
Cons: "Bed, breakfast"
Pros: "I liked that all the families were in a separate area on the plane. Food and drinks on offer good, baggage allowance good and the leg room was good."
Cons: "The delay to get on the flight, hard with a toddler."
Pros: "everything was perfect i really enjoy my flight with Emirates i recommend everyone to fly with Emirates best experience ever"
Pros: "I was upgraded to business class. Very nice"
Cons: "Poor service, host lied when queried on arrival documentation to avoid doing anything. Second person we asked was helpful and answered immediately. Plane was two hours late with no explanation or communication. I did not expect such a poor level of service and it my worst experience with emerits."
Pros: "i not sure is emirate crew call switch working or not but many time i push that button but no one reply"
Cons: "crew service"
Cons: "Late boarding. Thought I was flying emirates and turned out to be Qantas. Seats not as comfy. They lost my luggage. Took 2 days to get it back."
Pros: "Tons of movies!"
Cons: "No complaints."
Pros: "Great legroom, quiet plane, seat free next to me"
Cons: "Not much"
Pros: "Nothing. Will not travel again on Emirates"
Cons: "Food Comfort level Flight delay"
Pros: "Movie choices"
Cons: "Checkin services Staff attitude"
Pros: "The flight was comfortable, food excellent, and entertainment system fantastic."
Cons: "A 7kg maximum carry on weight is super low."
Pros: "eg space and the service..."
Cons: "Food wasn't great...Not many selection on old Bollywood movies."
Pros: "The service"
Pros: "I was impressed by the professionalism!"
Cons: "Chinese passengers passing gas!"
Pros: "Great service all round and lovely staff on board! A delight to fly."
Cons: "The boarding process could be more organized and more smoothly."
Pros: "That it was on time and the service was excellent! Very smooth landing and departure!"
Cons: "That the touch screen in front of me had a problem and I couldn't navigate easily. It responded with delay."
Pros: "Everything else was good besides the below content."
Cons: "The customer service. After the meals came I pressed my button for assistance and was not attended to at all, there was over an hr before our flight was due to land. I didn't want to move from my seat as the person beside looked busy at work and I didn't know where I would go because I couldn't see any flight attendants anywhere."
Pros: "The plane was wonderful. Even in Economy, the seats were very comfortable with lots of room, both leg and seat. It felt like I was in Business Class of any other airline I've been on."
Cons: "My flight had a luggage limit of 30kg, which sounds good, until you find you pay per kilo, not per piece when you're over."
Pros: "First time flying in double decker plon"
Cons: "I would have been happy to receive points for travel on star alliance"
Pros: "more leg room compare with other carriers, a variety of meals to choose from for special needed people (need to pre book online)"
Cons: "can't find anything to complain with"
Pros: "Liked the entertainment."
Cons: "Some of the crew members were rough. Bashing the passengers and missing the courteous approach. Especially the segment between Dubai to Hyderabad. No snacks available in the kitchen between meals on the long 14 hours flight segment."
Pros: "So comfy... Great service. Wished the flight was longer b"
Pros: "La amabilidad de la tripulación, que sí el menú es completamente vegetariano. No como otras aerolíneas que te ponen manteca, leche para el café..."
Cons: "Todas las veces me cae muy, pero muy mal. Cuando llegó el momento del té o café, me dieron sal en vez de edulcorante. Demasiado condimento. No es comida para un vuelo, es difícil de digerir. Hasta produce síntomas de indigestión."
Cons: "Flight was old. Late departure due to weather and missed connection at Dubai. Agents issued a boarding pass for the next flight after 6 hours. On the gate I was told that my boarding pass is not valid as some other emirates agent marked me as no show for the missed connection, effectively cancelling my ticket. Some how got the new boarding pass 30 mins before departure. Obviously Emirates could not load my checked in luggage since there was only 30 mins left and preferred not to tell me also. Missed the luggage and had to spend 1 hour waiting near the belt and another hour filling up the complaint. Horrible flight."
Cons: "Our flight was delayed a total of 6 hours. We were notified of the original two hour delay but we sat on the plane for hours due to plane trouble. This is in addition to the actual 8hr flight. Very unpleasant experience which is surprising for a reputable airline"
Pros: "The service for my granddaughters was phenomenal."
Pros: "Economy seats still comfortable"
Pros: "Amenities and food, customer service."
Cons: "Wish that the airline would have told me in advance that I need an Australia transit visa before I went to the airport."
Pros: "The ariplane, movies"
Cons: "The check-in staff"
Pros: "Comfortable, friendly crew, and very good food and service."
Cons: "Boarding was disorganized and flight delayed slightly."
Pros: "A passenger was felt sick ( breathing problem?? ) and crew members were very responsive to attend to him, by bringing in O2 bottle etc. Very impressive."
Pros: "Great flight and service"
Pros: "Seating was comfortable though a tad bit cramped."
Cons: "Window was dirty from someone touching it on a previous flight. Cannot wear headphones during takeoff or landing was an inconvenience. Cabin crew made sure all passengers were held tightly to their rules but then got themselves a coffee and chatted up front the majority of the time. (Only an hour trip, so no beverages or snacks for us)"
Cons: "It would be nice if at least snacks and a cup of water were provided."
Pros: "Crew was fine."
Cons: "Boarding could have been more organized."
Cons: "Timeliness. Cleanliness. Service. Food and drinks."
Pros: "Quick boarding, arrived 30 min early, fast exit and quick bag retrieval"
Pros: "It was incredibly quick!"
Pros: "Nothing really"
Cons: "Politeness during check-in, timeliness in providing gate information, having a person at the BA desk to help, being on time"
Pros: "Comfortable clean food was tasty and appreciated the complimentary drinks"
Cons: "Offered bottles of water...not just small cups"
Cons: "They could have offer tea or coffee for the breakfast"
Pros: "Boarding was quick and the food was quick, efficient and goo."
Cons: "Place the correct boarding time on the boarding pass. It would be nice to have more accuracy about boarding."
Pros: "Crew were great and really quick through terminal 5 even though it was the school Easter holidays.."
Cons: "It was only when we got on board realised food was card only and limited to lots of sandwiches..A lighter option like the Bols salad I bought at Smith's would have been nice and could be a veggie choice. Not a big issue though just you asked what can be better."
Cons: "We had three legs on our trip and had to work with Cust Srv at each airport for the next flight"
Cons: "Comfortable all crew very helpful and polite"
Pros: "Stow rack on window seat"
Cons: "Seats recline in your face"
Pros: "Crew polite and accommodating. Food OK"
Cons: "Flight delayed 2 hours on tarmac. Reason unclear. Seats uncomfortable and shabby. Entertainment system down for large part of trip. Window shade difficult to open. Plane needs upgrade."
Cons: "Check in with British at LHR very bad and slow"
Pros: "Delayed flight Inflight entertainment notnworking"
Pros: "This was the right size airplane for the long trip very comfortable."
Pros: "Food was ok and they were pretty generous with the alcohol which I needed since the guy in front of me had a seat which allowed him to lean almost all the way back. He ignored several of my comments and none of the staff had anything to say about this even though it was pretty obvious."
Cons: "Too cramped.The guy in front of me was laying in my lap the whole trip I have short legs and my legs were hitting the seat in front. Flight left late causing problem all along the way i.e. lost luggage for three days. Nobody was particularly helpful or knew what was going on. I had to make several calls just to have somebody find the luggage. We had to go all over the place just to find somebody to give us new connecting flights. The airport there is a disorganized mess which is beyond words. Nobody wanted to take responsibility for the loss between British air and Aer Lingus and my impression over the phone was that nobody cared one wit what happened."
Pros: "Good leg room, good service from staff and left early"
Cons: "Did not have food so can't comment but tea was cold, however cabin crew more than happy to change it. no other negatives to think of"
Pros: "Great service, pleasant attendants and on-time departure / arrival."
Cons: "The shortest, most uncomfortable legroom of any major carrier."
Pros: "The A-380 is outstanding. Seats are good, even in economy. Entertainment system is great."
Cons: "It seems to me that boarding by Groups has not helped in the least bit, instead it has made things slower. It's bad enough that the charges and limitations on luggage have forced everyone to try to board with their suitcases... The group system just makes things worse. I recommend BA compares itself to Lufthansa, Swiss, Qatar, Thai, whatever, and avoid trying to match Easyjet and American Airlines on service levels. Oh, and there is no excuse for long delays and cancellations in the most important airport in Europe. At least not for a simple dusting of snow."
Pros: "Quick and efficient boarding."
Cons: "The way that the crew (both in economy on right of plane) spoke to, and handled sensitive situations with several of the passengers in a loud and rather rude manner. This is not the British way that I have been accustomed to on previous BA flights, and is rather upsetting. The crew were very abrupt in general, and did not have that seasoned and polite demeanor which I expect from BA."
Pros: "Flight departed on time. Meal was hot and tasty. Friendly crew."
Cons: "My headphone jack was broken so I couldn't hear the movie. Insufficient arm/legroom."
Pros: "Amazing service in club Europe"
Cons: "Nothing to say"
Pros: "I thought the staff were helpful and professional. I had enough legroom and there was room for my wedding dress to be hung, although it was slightly small."
Cons: "There was a lot of turbulence but I know this is not the fault of the airline. Additionally, the in-flight entertainment was not working properly and this had to be reset on request. There were no wet towels/wipes to wipe our hands."
Cons: "No smile, no hello- that was how I was greeted at JFK when I was checking in. Wasn't sure she wanted to be there, she could care less if I was. Was not at all helpful when I told her I had already booked and selected a seat... she just pushed me onto the check-in crew at the gate (who were MUCH nicer)."
Cons: "Never got on the flight. the delay in the previous flight did not allow me to board this one."
Pros: "As a member of our party has a nervous disposition flying, the stewardesses were extremely understanding and helpful throughout the entire flight."
Pros: "Seats with little fold-down head rests on each side, allowing you to sleep/nap/doze in any seat. Really good touch screens for the entertainment system, with no need to have to dig my knuckles into the screen to get it to respond. Good movie selection too. Movies are also available before take off and even after landing. Acceptable white wine (Chenin Blanc). Food was also entirely acceptable."
Cons: "No individual air/temperature controls (at least in economy), unless it was all buried in the seat-back console some how."
Pros: "the landing, because I was able to get off the plane."
Cons: "The staff isn't that friendly. Particularly at the airport, and the planes are just okay. nothing was free, not even a soda!!! they charged the two ladies next to me for tea!!!! water, a cup and a teabag, how much could this possibly cost?? the plane was nasty and dirty. when the seatback tray was lowered, the seat back was splashed and dirty. yuck!!!"
Pros: "Regular city hopper flight. Did what it’s supposed to. No entertainment no free coffee"
Cons: "I’d rather have the flight attendants have the safety instructions presented."
Cons: "Food cost was a surprise. No biggie, just glad I brought a snack"
Cons: "Long wait in boarding - flight was delayed"
Pros: "I like the service and the food it was served."
Cons: "It was horrible I had an hour window in London and I missed my flight because of that I had to go another airport to cache a fligh to Kiev Well now I don't have a ticket to fly back because they cancelled my ticket so needless to say it was the worst experience ever"
Pros: "I expected a wonderful experience with British Air but unfortunately our flight from Edinburgh was delayed , missed our connecting flight from Heathrow. We were put up in a hotel by BA and arrived st Heathrow to find our replacement BA flight was delayed because of fuel issues. Still sitting and waiting."
Pros: "Staff where very pleasant."
Cons: "Airport check in was drastically understaffed. The worst I have experienced. Airplane seating was cramped."
Pros: "Great customer service but a bit of a crowded flight."
Cons: "The lack of comfort."
Pros: "Just the right amount of flight time and arriving early in the morning. Dreamliner makes the flight much easier. Always get either 3rd or 7th row seats with window bed and free access to isle."
Cons: "Usually starts late sometimes in London, and always on some remote gate."
Pros: "The staff were friendly and boarding/ getting off were a breeze. I loved how much space the aircraft had inside."
Cons: "Missed flight due to connection delay"
Pros: "Good choice of entertainment"
Cons: "It was difficult to get out of the seat when seat in front was reclined."
Pros: "Easy, good service, relatively uncrowded. Like air travel used to be. Coffee with the grounds in and unusual lid was pretty good."
Pros: "best crew ive had flying in quite a long time"
Pros: "Lots of info, arrived 10mins early"
Cons: "Entertainment on the flight and also seats condition"
Cons: "I have both celiac and a mushroom allergy -- no meal option was proviided to accommodate both. Sure enough, my gluten-free meal contained mushrooms. (It's surprising to me that, since celiacs often have other food allergies/sensitivities, the meal contained a pretty common allergen.) Stuff happens sometimes, but it felt a bit as if the flight attendant felt inconvenienced by my inability to eat the meal. Also, usually disabled passengers are given the opportunity to pre-board -- the wheelchair didn't arrive until quite late, so I was one of the last people, if not the last, on the flight, something that makes getting settled a lot more difficult than when I've been allowed to pre-board. I realize that wheelchair attendants are employed by the airport, not the airline, but he gate agent seemed unconcerned about the fact that nobody had arrived to pick up wheelchair passengers despite the fact that everyone else was already boarding. Finally, the flight departed/arrived quite late, which meant that I had about 10 minutes to spend in the Heathrow Club World lounge before having to wait for a wheelcehair attendant to take me to my connecting flight."
Cons: "Some passengers were allowed to drink excessively becoming very loud and continually bumping into aisle-seated passengers."
Easy check in, excellent onboard service.
Amazing flight, price and experience
Pros: "Food and beverage service was great. Wine/beer and hot meals provided on the long flight were really appreciated. Excellent restrooms on the 787."
Cons: "Not enough leg room etc. for the long flight."
Cons: "Unclear how Air Canada is still claiming “beat airline in North America.” I think that was true 5+ years ago but the last two years they have been an operational nightmare with customer service also being atrocious"
Cons: "Plane was many hours late. Departure time not on terminal screen. Extreeeme delay on shuttle from United terminal. Sidewalk closed for construction. TSA Prechk not on boarding pass printout. No shuttle behind security from Term B to Term A. Plane left earlier than announced on notification apps. DCA website=6:25pm Final call at 5:47pm only word DELAY on term screen with 4:10time."
Cons: "Boarding in the rain is definitely not a good experience! The flight delayed so long that some of us who had connecting flights had to run from gate to gate (including clearing Canada customs) within 20 mins. Last but not least, Taipei Taiwan should NOT be listed as China."
Pros: "Quick flight. Dlient Service in check-in was excellent, she went the extra mile to change my return flight to a more reasonable time."
Pros: "Quality of food served on Paris to Toronto leg was superior to the Toronto to Paris leg"
Cons: "Having to take a bus out to the tarmac and climb stairs on boarding."
Pros: "The best thing about the flight was the flight attendant Eric. He went out of his way to make everyone’s flight good. He was very professional and friendly."
Cons: "The only thing we didn’t like really was that the back rests didn’t recline and that there was no monitors/screens like other aircraft. Seemed very “budget” like."
Pros: "good food and support for wheelchair but have to wait longer then expected"
Cons: "my beg missing and take 3 hr at airport just to find out that i am not getting my beg and its 4 days now no reply or update from anyone....."
Pros: "The boarding and take off is good-getting to the destination a bit ahead of schedule is welcoming"
Cons: "Flight attendants so ordinary in what they did, lack of professionalism, service so so, talk a lot but do little"
Pros: "The seating was good and the pilot was friendly."
Cons: "There was not a good movie selection and there was not a lot of information regarding the altitude and there was not very much warning during turbulence."
Pros: "The only person who who tried to relax customers waiting to board was the pilot. Flight was delayed. No updates on monitors, no crew at desk. The pilot was first to arrive and had no information but was engaging and joked with all the passengers just standing around. He was our only assurance that flight was still going. He had same attitude on the plane and seemed determined to get us home eventually."
Cons: "No communication from airline. The flight was delayed but we only find out because we show up to gate and nobody is there. No counter agents. When they eventually show up, there is no explanation. Just acted like everything was normal."
Pros: "the asian guy steward was the best he made my 12 year old happy by providing the pizza and food that she ordered perfect its just the professional way he serve it was exceptional a kind word"
Pros: "Flight was on time"
Cons: "Didn't serve any free snacks or food."
Pros: "Crew was nice"
Cons: "No food, no entertainment. Very uncomfortable plane"
Pros: "Fast boarding, no delays."
Cons: "I always fly Air Canada but I guess I wasn't aware that Air Canada Rouge was a completely different species. No entertainment at all. When we got on the plane, the sun was shining through the window & floating in the air was a mind-boggling amount of dust, feathers, etc.. flying all around... like the air was completely FILLED with them.. you couldn't get a breath of oxygen. This irritated my respiratory system immensely. They also had children helping out the flight attendants which was cute, until the one girl who had just served water to the entire plane broke out into an awful fever. They were putting ice packs on her head, giving her meds, & eventually she had to get carried through the airport. This was 5 minutes after serving water to an entire plane of passengers. I ended up getting extremely sick & missed almost a week of work. Not sure if this was the cause, but it makes sense. I will make sure 100% to never fly air canada rouge again. For $400 a ticket... doesn't make sense to experience this."
Cons: "They opened my bag and took staff out of it"
Pros: "The crew was great, the seat was spacious enough, food was decent (enough to make me happy and not hungry) and the movies were 9/10."
Cons: "Still don't understand why I can carry on my skateboard from candada but have to check it when I'm in Europe... this isn't very convenient and costs too much extra money."
Pros: "Business class seats and the overall service"
Cons: "Flight was late and the movie selection in English is pretty old."
Pros: "Service was kind."
Cons: "We sat on the plane for over an hour before take-off and were therefore late arriving in Toronto. Economy seats were cramped, as expected, and there were children screaming most of the flight. Food was pretty awful."
Pros: "If you want to here the story please call my Spiros At work Monday 613-226-6573"
Pros: "The flight attendants wet very nice and accommodating"
Cons: "The clerk helping with the boarding passes was very rude."
Pros: "The plane was spacious with comfortable seats. Entertainment selections were a highlight. I liked that they offered your buds. Not nearly as bad as United despite some customer service issues."
Cons: "Our tables were dirty so we could not set our drinks and food on them. When we were boarding, one of the crew members was yelling at an older Asian lady. She was in the wrong seat but she obviously did not speak English. She was also of the age where she could have had dementia. He said that she was responsible for holding up the plane and the boarding process. On the return flight, I encountered a very rude boarding agent. Her actions warranted an apology, but I did not receive one. She just would not look at me."
Pros: "None stop flight"
Cons: "Made me and other passengers stand in line for an hour with no one in the counter to help and none of the employees knows anything,almost missed the flight."
Pros: "Food service was good and staff was nice"
Cons: "Staff did not come often enough with water. Not as many snacks as I have gotten on Korean Airlines and Japan Airlines. Definitely better than American Airlines or United Airlines flights which are the worse example of how to provide excellent food and service. Short time allowance for flights connections since most flights from Chicago start off late. Look to carriers such as Luftansa, Jordan Air, Turkish Air as the right way to do things."
Pros: "Made bereavement flight -- which was not acknowledged--a nightmare. Frankly no one gave a flying frig."
Pros: "The employees recognized our needs, were polite, accommodated easily to french or english, and even told people to clear the boarding area if it wasn't time for their zone to board (a major pet peeve of mine)."
Cons: "No inflight entertainment or food and really small seats. Yeah, you can pay extra for an ipad or to get food, but for most decent flights these days you get at least something to eat for free. Especially on a 7 hour flight from US to CAN. My knees nearly touched the seat in front of me. It wasn't that small of a plane, i just think they really wanted to pack us in. If they removed a row or two and gave everyone just an inch more space how much would that REALLY set them back?"
Pros: "Friendly attendants made up for the defective entertainment system."
Pros: "Flight was well managed, and even though the flight was full, service was on time and pleasant. A great travel experience overall."
Cons: "Air Canada staff appear to wear their job dissatisfaction on their sleeves. They don't smile enough and often when they do its to each other like there's an inside joke we don't know about."
Cons: "They need a better system for boarding. It took forever to get us all on board. And it was hard to hear which zone they were boarding since the passengers were so noisy. there should've been lanes for the different zones so they could usher us all in orderly. It was a chaotic mess without lanes. There was no entertainment if you didn't download their app onto your electronic device. No snacks were offered either. I didn't pay for a meal but it would've been nice to have some pretzels or something like that. The controls for the lights, and attendant call button were on the hand rest. It was very uncomfortable since it was a raised section, and more than once I turned on the light without meaning to do so. I won't fly Air Canada Rouge ever again, if I can help it."
Pros: "On time. Pleasant crew. Skilled pilot. Online check-in email came in time to allow check in."
Cons: "More than pretzel would be nice"
Pros: "organized crew & good service"
Cons: "there was no check in luggage with the ticket, I have to pay for both my check in luggage while flying back from Toronto to Saskatoon. Atleast one check in luggage should be there."
Pros: "First time flying on the largest airline in Canada and had a positive experience. From the online check in process to returning home it was a smooth trip"
Cons: "Small legroom, kinda hot inside the plane"
Cons: "Due to maintenance, the flight was cancelled."
Pros: "The flight attendant."
Cons: "Toronto Terminal F is kind of how I envision a third-world country. At least at the higher-number gates, it's very dreary, with an occasional flying insect and signs hanging from the ceiling. Worse is the lack of air conditioning and the sporadic wi-fi service. Worst of all was the almost two-hour delay and changing our departure gate at least five times. Two fellow passengers (one a native of Toronto) said it was always like that. The trip from Toronto to London and back was fine, but I'll try very hard to avoid Air Canada and its Terminal F."
Cons: "Flight was 1 hour late departing."
Pros: "I liked the flight crew. They were very friendly and attentive."
Cons: "Checking in my luggage was so slow. The inside of the airplane was dirty. I can still see some garbages on the sides of my chair. Food was not good at all and have very small portion . You have to pay $10 to rent an iPad which I think should be provided freely expecially if you're in a long flight. Overall, it was an uncomfortable flight."
Pros: "Very nice crew! Kids were given a pilot's cabin tour. Good selection of food and drinks. Good on-board entertainment. On-time :)"
Pros: "Flight crew was courteous and professional"
Cons: "Got to the airport in plenty of time to check in only to be told there was no seat for me because the flight was overbooked. The ground crew in Bermuda were not very professional. The agent couldn't explain what was happening and said I had to wait for the supervisor to explain. The supervisor was rude and pretty much ignored my daughter and me and then finally called our names to be checked in. Still no apology or explanation. I got the feeling I was a bother to them. That was pretty much the icing on the cake! On our way to Bermuda they asked if we would check our carry on bags as the flight was full. We obliged and did not get ours bags for two days after we arrived in Bermuda. Still no explanation nor apology. No one we talked to could even tell us where our bags were. It was a very disappointing experience for my family. I really expected much better customer service from Air Canada"
Cons: "3 mechanical problems. Two missed flights. 16 hours late. Lost luggage. The crew sent us at wrong place, we were stuck in a room until 6:30 am. We had to sleep on chairs. Everything that could go bad went bad. Will never ever fly with Air Canada again. That is a promise."
Pros: "Very smooth landing!"
Cons: "PA volume was bit loud"
Cons: "I can't fly in Canada with my US visa... so I am rejected. I think I should get more advises on about that from Kayak. I feel weird for Kayak choose my flight from Vancouver to Toronto and then to Raleigh. But I feel it would be ok if the ticket is financial. But, I was rejected by Air Canada because of that...And I need to pay more than 7000 RMB for another flight( there is $250 change flight fee). I feel terrible honestly! Time and money are what important for me and at last I've got neither of them."
Pros: "The bilingual announcements. The movie selections."
Cons: "Most of the staff were rude and made me feel like an inconvenience any time I needed something. Due to delays leaving Heathrow and arriving in Ontario, my 2 1/2 hour layover was reduced to 30 minutes. And because I was transfering to a flight to the US, I had to sprint through 6 security checkpoints. I made it to my flight, but my bag did not. My bag was not delivered to me until 1 am the following day."
Cons: "The ground female ground attendant was horrible.I am disabled and the escort girl lied to me about the bags arriving.I had to go back through US IMIGRATION AND CANADA IMMIGRATION that is when the lady told me that she told my escort that my bags did not arrive.it was the worst flight experience ever"