my daughter was throwing up and I did not get any help. The food was such bad quality. the plane was clean and the entertainment was great
The flight staff were all so kind and helpful. And I offered my seat up so a mother and child could be together and one of the flight attendants gave me first a upgraded seat and it was the most amazing experience. Thank you!
I like everything in general. Except the business seat is too narrow.
It never happened because my first connecting flight got cancelled which caused for me to miss this flight.
The flight attendants were quite abrupt with answers to legitimate questions. The flight was okay, i.e., the flight was smooth,
Pros: "Comfort of A380 Legs space"
Cons: "Terrible Connecto in Frankfurt We had to run for 15mn to get our Singapore flight with no help from Lufthansa: poor service"
Cons: "10+ hours flight. No food. No beverage. No snack. No blanket. I travel a lot and never saw a flight without service like this before. At the very minimum, snacks are reasonable. Extremely bad experience. Very disappointed with Lufthansa."
Cons: "We left Frankfort very late, we had not even moved half an hour after we were supposed to have left. They apparently changed our flight plan to try to make up time, and flew faster; but the conclusion was we were supposed to arrive at 18:25 and didn't arrive until well after 19:00. Refund"
Cons: "Better food/choice-make it on time....and its quite cold in the plane-not sure why."
Pros: "smooth as silk flight, beautiful clean comfy airplane. Roomy seats. great entertainment system. Excellent friendly staff. Pretty darn good food. Excellent value."
Cons: "having to come back from vacation!!"