|May||Best time to beat the crowds (6% less expensive on average)|
|December||Most popular time to fly (18% more expensive on average)|
Average price of a return ticket
|$1,247||(avg. price over the last 2 weeks)|
Good deal for a return ticket
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from New York to Christchurch.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Christchurch from New York is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Christchurch with an airline and back to New York with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Christchurch from New York up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "More food variety"
Pros: "Price is good"
Cons: "The food can be more improve"
Cons: "Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!"
Pros: "The crew professional and friendly"
Cons: "The food was rather bland and did not live up to my expectations"
Cons: "We missed the smile and quality service liked before. Food quality is just okay. Timeliness for departure/arrival was excellent."
Pros: "Superior standard"
Pros: "When the seat folded down (business class) into a bed, it gave almost a twin size bed that was flat."
Cons: "Being in business class, I had expected the food to be better. Also, the red wines offered were only a sub selection of the ones in the menu."
Cons: "On time would be better."
Pros: "Very cramped seats"
Cons: "The seat covers looked worn and dirty. Needs an upgrade."
Pros: "The crew were excellent"
Cons: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."
Pros: "Food, Entertainment."
Cons: "Harder than usually landing"
Pros: "SQ always the best service"
Pros: "Average flight"
Cons: "Seats on this aircraft have very upright seats. Not very comfy"
Pros: "Crew were really lovely and friendly. A bit of spacee on the plane which always helps"
Cons: "Nothing Better than average flight"
Pros: "All Crew members was friendly seats i found comfortable."
Pros: "The crew Were exceptional ."
Cons: "If The seat recline could go down a bit more innpremium economy, that would be perfect"
Pros: "Comfort n clean"
Pros: "Great seats and efficient service all round."
Cons: "Luggages did not arrive with the flight as it should be. It got lost in Sydney from Queenstown on flight SQ 6683 operated by Virgin Australia (VA 162)."
Pros: "one of the crew was rude. my spouse forgot to fold-up the cup holder, the hostess heat the holder so hard while walking. I don't know but it appeared as very very rude."
Cons: "Improve the process for boarding people were standing there for 45 minutes to 1 hour. People there needs training"
Pros: "Friendly crew and spacious."
Cons: "Food could be better"
Pros: "Everything, perfect flight"
Pros: "The cabin crew and the pilots. The flight went smoothly."
Cons: "Singapore Airlines should inform clearly of the mileage policy and the lounge access while using a code-share flight. I thought I booked as a code-shared Singapore Airline flight, but I got rejected from the lounge access."
Pros: "Extra touches and super pleasant and courteous staff."
Pros: "Dim sum between Hong Kong & Singapore."
Cons: "Excellent service"
Cons: "Singapore airlines use their antique aged flights for services to chc.unconfortable and a poor in-flight entertainment system"
Pros: "the boarding, the attention to detail exactly how i remembered Singapore Airlines from many times i travelled."
Cons: "The food was disgraceful, the entertainment, the quality of the movies was poor.."
Pros: "Great service!"
Pros: "They treated you like you were important and really took care of my every need"
Cons: "Getting on a cattle car to go to another terminal and then get in line again to go on the plane"
Cons: "The toilets were a little unsanitary."
Cons: "1 hour delay of departure"
Pros: "Flight time"
Pros: "Entertainment ok but not newest, boarding smooth, food ok"
Cons: "Long waiting time for baggage, food not exceptional"
Pros: "In general it was all very good - I flew Premium Economy but I didn’t see much difference at all between that and Economy. There was a bit more leg room but that was about it, Having said that Singapore Airlines overall is pretty good - toilets kept nice and clean and everyone well taken care of."
Pros: "The trip was horrible we have to sit separately three places."
Pros: "Very comfortable"
Cons: "I don’t see anything I didn’t like"
Pros: "Everything From the food to the drinks to the comfort"
Cons: "First experience with Singapore where the crew made a negative impression. As soon as the plane pulled away from the terminal, crew members seemed rushed and frantic, literally running back and forth from Economy Premium to the galley gathering items. Approximately every 7-10 minutes, crew members would be running back and forth next to my seat with heavy foot steps, which would wake me up. I also noticed that certain crew members were shouting at passengers to get their attention instead of lowering themselves to be heard. One flight attendant almost spilled orange juice on me because she turned around too fast trying to serve drinks. I'm not sure if they were short-staffed, or if it was the influence of a certain crew boss, but something was definitely wrong."
Pros: "Clockwork prompt"
Pros: "Brand new aircraft, excellent service and food"
Cons: "J class seat, 12A window. Top of my seat curled around my sides, which blocked vision thru 1.5 of the 3 windows I had access to. The enclosure also protuded into my left bicep when I had my elbow resting on the arm rest. Table on my right hand side was too close to my body, and to high to reach a drink easily, I literally had to lift my whole right arm to pick up a glass."
Cons: "the food was mediocre at best - had to ask for water couple of times"
Pros: "It’s worth it to pay a bit more for the extra legroom seats."
Cons: "Seats were uncomfortable, derive very ordinary staff unhelpful seat allocation system requires improving ! Extra cost from economy was not worth it !"
Cons: "The desserts. The bun."
Pros: "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
Cons: "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."
Pros: "Services, the Care and the Concern!"
Cons: "Flight attendants were bot friendly, appearwd to be botheted when askes questions or requests were made."
Pros: "All great, except limited entertainment and wifi was n.a."
Cons: "Wifi, I was on replacement aircraft and no wifi for the whole flight"
Cons: "Nothing really."
Cons: "Terrible service and all around outcome. Would not fly Air New Zealand again"
Pros: "Crew were fantastic"
Cons: "Entertainment choices"
Pros: "Easy flight."
Pros: "Crew were great!"
Pros: "Great crew. Wine and cheese was nice."
Cons: "Nothing. All good."
Pros: "The crew was great but the seats were not."
Cons: "Roomier seats and meals should be served a little bit closer in between"
Pros: "All good"
Cons: "It was very cold so the cabin could have been warmer"
Pros: "Nice, short flight. Smooth ride."
Cons: "Had a middle seat between two very large women. Couldn't be helped, was a full flight."
Pros: "Seat hard on older aircraft, needs new cushioning on seat"
Cons: "Very Slow meal service, had to ring for sparkling water when we had asked the attendant during the meal service. Took 20 minutes."
Cons: "I can’t be more demanding. Everything on the flight were good."
Cons: "Seats, food, entertainment"
Pros: "Checking in, bag drop, and boarding were all super fast and easy. Flight was on time."
Cons: "No enough blankets when feeling cold"
Pros: "Punctual flight, great boarding and great baggage service."
Cons: "Bag drop could be improved with more personnel to help."
Pros: "Comfortable seat."
Cons: "Ran out of meal options, flight was delayed so one option breakfast not appropriate at midday. The flight attendant blamed the person in front of me for taking the last other option. I had to clarify with her that meant there was only one option left. She seemed annoyed at me for asking."
Pros: "Outstanding crew -- attentive but not overbearing. Very pleasant for a 14-hour flight."
Pros: "Everything else."
Cons: "The departure was 20 minutes late (not too much), which delayed the arrival in NZ by the same amount."
Pros: "The staff was very helpful"
Pros: "Nice seats in Business"
Cons: "2 hour delay"
Pros: "Very friendly and helpful staff"
Pros: "Inflight service and all round experience with Air New Zealand was excellent"
Cons: "Aircraft cabin way too hot on both jouneys"
Pros: "Staff were lovely and food good ."
Cons: "Very cramped in window seat, quite claustrophobic really. Not a comfortable 11hr flight."
Pros: "Very friendly flight attendants"
Pros: "Very efficient trip."
Cons: "One flight attendant was subdued and not too bubbly."
Pros: "Good seat, very pleasant crew."
Cons: "No entertainment so can't score that. Basic snacks"
Cons: "i was a little disappointed in seating .... felt like a Sardine ... unlike my flight from Brisbane to Auckland on my way to LA... which surprised me,"
Pros: "The entire experience is well thought out"
Cons: "We booked our tickets and chose our seats and nowhere did it warn or tell us that we were located in a ‘safety row’ where the arm rest would not fold up. So we could not stretch out during our 12 hr flight. This was the most uncomfortable experience I have ever had on the multiple trips I have done between USA and Australia or New Zealand. The seat ordering from the kitchen was rarely available, even after the flight attendants had finished food service and pick up. The flight attendants weren’t very friendly."
Pros: "Service was very good despite our one hour delay! Everyone was appropriately apologetic though."
Cons: "Flight was one hour delayed not due to equipment but because the ground crew failed to load the cargo in time! That was annoying. (Then an ill patient had to be removed resulting in a further delay trying to retrieve her luggage.) I felt bad for those with tight connections."
Pros: "this is Second times to use Air NZ to go to LA. before flight, they found technical problem, but ok .. nothing happen . Ground saffs helped us before on board . hope to use again ."
Cons: "generally nothing"
Pros: "The flight was on time, staff courteous and we made good time to the destination."
Pros: "We made it to Christchurch safely and on time."
Cons: "We were charged $120 per checked bag. We couldn’t check in online, so we couldn’t pre-pay at the lower rate. Felt a lot like fraud, honestly."
Cons: "it was very cold"
Pros: "same as above"
Cons: "same as above. Along with attmpeting to get boarding passes in LAX staff could not do in IAD was unpleasant as lady kept asking for boarding passes then said she needs a print of the intineray"
Cons: "Was not informed a return flight listing required Was not informed $260 baggage fees"
Pros: "A bit late leaving Auckland but we were kept well informed of the changes"
Pros: "Most of the flight attendants were helpful and friendly"
Cons: "One of my pet dislikes would be when some passengers have oversized carryon luggage that take up all the room in the overhead compartment of their own and the next one! My bag was about 3 compartments in front of me, which I didn’t mind, until someone tried to claim my bag as theirs..."
Pros: "Very smooth, uneventful flight, perfect, in other words"
Cons: "Upon arrival we were informed that each checked bag was $60. This was news to us. The NZ flight employee informed us that Air NZ informed us quite well of this info, this the booking agent was at fault."
Pros: "Left on time and arrived on time"
Cons: "ATR seats uncomfortable No food"
Cons: "More leg space should be given to who have height to6”1’ or so."
Pros: "staff was lovely"
Cons: "didn't have a second pillow in business class bed was too flat for me. no other extras given. disappointing"
Pros: "The crew were delightful. Nice cup of tea and a magnificent day for flying."
Pros: "The crew were very pleasant and the meal was delicious. The flight was really smooth and most comfortable. Not quite the same leg room as the e dreamer."
Pros: "I got there on time"
Cons: "Staff not incredibly nice but OK. The thing that bothered me most is that if you book through KAYAK that sends you to Virgin Australia, you can’t book bag, nor buy a meal if you want. I didn’t want to meal but I did want a bag and it’s a big difference. If you do it online it’s 39 Australian dollars, but if you do it at the airport it’s AU$160. That’s just outrageous and the staff was not helpful at all"
Pros: "Everything, one of my favourite airlines"
Pros: "Great seat with extra legroom, very attentive cabin crew."
Cons: "more organized boarding"
Pros: "The person behind me didn’t have enough space so I could recline back and get comfortable"
Cons: "More spacial seats"
Cons: "No entertainment but it’s probably because it was a short trip"
Pros: "Crew was efficient and kept a busy flight organized."
Pros: "Live sport TV, on board wifi"
Cons: "More livesport TVs and browsing data."
Pros: "Great food & great entertainment. Love the free WiFi"
Cons: "Scrambled eggs breakfast was more like a mousse and had no texture"
Pros: "As usual Emirates deliver a very good prduct to be relied upon where ever and whenever you travel."
Cons: "The lunch was not very hot."
Pros: "Everything was fine."
Cons: "All reasonabley good."
Pros: "I had my seat changed due to my injured leg, staff acted swiftly, flight was relaxing."
Cons: "They ran out of options on the food and considering it wasn't a full flight that surprised me."
Pros: "It was ok"
Cons: "Love Emirates airline"
Pros: "Excellent service"
Pros: "Service level of cabin crew and ICE."
Cons: "The long wait to exit from the aircraft and to pick up my baggages from the carousel at Mcr airport. The main meal chicken curry & rice was a disappointment as the curry appeared slimy and starchy. It didn’t come anywhere near the delicious meal on flight from Mcr to Dubai on 12/1/19 chicken with pilaf rice!"
Pros: "Everything was nice.."
Pros: "Fast and easy"
Pros: "Personalized service"
Cons: "Sound kept going of on movie"
Pros: "coach in many airlines don't offer any amenity kit emirates still provides the basics socks, ear plugs, tooth brush etc. Food and drinks are good with choices"
Cons: "the connectivity offered by emirates and fly Dubai is not a good idea. its loss for customer to pay emirates fare and fly with Flydubai"
Pros: "Emirates handling of the crisis was good.they delivered snacks at the boarding gate. Considerate ground staff kept us informed and profusely apologetic."
Cons: "The delay"
Pros: "Everything about the flight - barring one thing - was brilliant. The new overhauled interior with the padded leather seats and a mini bar is an exquisite touch. The build quality of the interior such as the spotlight, switches, buttons all have a classy touch with a very classy interior cabin lighting. It felt like how a business class should be: excellent. And, as usual, the staff remained professional, polite, friendly and very helpful."
Cons: "There was a delay before the take off. I had one booking with four trips with Emirates, three delayed which was a disappointment from a major credible airliner."
Pros: "The servoce was as usual very good."
Cons: "Hardly anything to criticise in relatively short journey."
Pros: "I love rraveling eith with Emirates. The seats are comfortable. They have good entertainment system eith a variety of choices. The attendants are polite and respectful and they do an amazing job. The food is good as well."
Pros: "Good flight on A380. Food and entertainment were great."
Cons: "We had to disembark into buses because all gates were being used."
Cons: "Older plane less entertainment options"
Pros: "Service and food"
Cons: "Boarding for business class took a long time and was very out of order"
Pros: "Good choice of entertainment."
Cons: "Food can be improved. A little bit of innovation is needed."
Pros: "Great flight"
Cons: "Crew staff"
Pros: "Plenty of space"
Cons: "Water leaking into 52 and 53. Wet socks"
Cons: "They ran out of the selection for breakfast. The flight also departed late."
Pros: "This is the most messed up money making strategy I have seen at airlines."
Cons: "Nothing. Everything was awesome!"
Pros: "My children enjoyed their first flight they were very well spoilt on the flight also the care they took with my mum."
Pros: "Terrific food, not the same old stuff! Professional staff with a great attitude! A little extra legroom never hurts!"
Pros: "Nothing ."
Cons: "I started my journey from JFK with Emirates and before booking ticket I checked with customer care representative regarding the baggage allowance and I was told that I am allowed to carry up to 55 inch . I just carried 43 inch tv weighing 19lbs and one check-in baggage weighing 21kgs and they made me pay 175$ saying that tv size is not in allowed limitations. I have also filed complaint but didn’t get any response so far . Last year my husband carried 55 inch with ethihad from same airport JFK and was not charged single penny. so I can say there is no airport restriction as well."
Pros: "Entertainment is good. I like food"
Cons: "Everything is good but boarding stuff needs more improvements."
Pros: "The flight on the A3800 was great."
Cons: "It was over booked No option to upgrade even though I had more than enough air miles"
Cons: "food and luggage restrictions. Only one carry-on"
Pros: "Footrest would be good for a long haul flight."
Pros: "The planes are comfortable, the entertainment has plenty of options and plugs for your chargers if you want to use your own. The staff are friendly and very attentive. Emirates understands service. We had one cabin crew (on our flight to New York) named Amor who was was “on it” - attentive, helpful...everything you want on a long-haul flight!"
Cons: "This isn’t Emirates’s fault, but it took over 45 minutes (after we had come through passport control) for the bags from our flight to come out and we almost missed our train into Milan. But that is the fault of Malpensa airport."
Pros: "Attention to detail Great Entertainment Excellent food Pilot updates on timing"
Cons: "Movie channels and music could be easier to use"
Cons: "All good"
Cons: "My original flight was delayed so I needed to book for a hotel in manila and need to rebook my connecting flight from christchurch to queenstown. Supposedly, the airline company should offer a reimbursement for all my additional expenses. Vey inconvenient on my part."
Cons: "Food did not meet the usually high standard associated with Emirates . The menu was bland and the main course was served cold."
Pros: "Check-in , immigration and security experience at Dubai was very efficient via the business class terminal."
Cons: "Old business class arrangement for this route seems very outdated conpared compared to the newer fleet; was not worth the extra upgrade fee."
Pros: "everything was perfect i really enjoy my flight with Emirates i recommend everyone to fly with Emirates best experience ever"
Pros: "Travelled Business Class - a great experience."
Cons: "Slow to board."
Pros: "Crew was friendly , Seats were fine ."
Cons: "They only had one choice of pork roll , Which was not. Good , As I m a Muslim , I couldn't eat on the flight . More food. Options"
Cons: "No landing form!!"
Pros: "Good leg room and nice recline for economy. Good and service very nice."
Cons: "Everything was well done and organized."
Cons: "Food was lacking, everything else excellent! Not enough components to the meals. Be nice to have cheese/crackers. Better salad."
Pros: "The entertainment system has huge offerings."
Cons: "The food could be better."
Cons: "Boarding had two long lines for economy. Not clear what the system was. Could have been a bit more organized"
Cons: "not much choice in the movie selection"
Cons: "Don't delay"
Pros: "Wheelchair assistance..very dignified"
Cons: "There was a mixup for special meal that i ordered...wrong marking of seat number,even after having a prepaid confimed seat"
Pros: "The luggage space was good."
Pros: "The food was amazing, and the cabin crews were all very nice people. I would love to use Cathay Pacific in my next trip. Also, I loved that they provide a lot of diverse movies from all over the world, along with good music lists."
Cons: "Honestly i think there are not much space for each passenger."
Pros: "was upgraded to a very comfortable flat bed seat been a very long while a cx flight was on time"
Cons: "food quality and entertainment system choices are poor - flight attendants constantly on the pa for meaningless messages that given in languages"
Pros: "Crew were friendly and premium economy seats were spacious and comfortable"
Cons: "Clean the toilets more regularly. One time, the floor was wet and not much paper left in the holders."
Pros: "The crew was hard working, food was ok"
Cons: "Line up for boarding as well as storaging of our carry-on could have been managed better"
Cons: "90 minutes delayed"
Pros: "Flight was excellent except for my knees hurt. Not d airline fault."
Cons: "If i was able to get the seat w/ more legroom."
Pros: "very friendly staff"
Cons: "seats could be more comfortable for long flights, better food choice"
Cons: "The baggage of all first class passengers was delayed beyond the time of the later flight .. ridiculous .. also flight delayed as is usual tor all flights in and out of Bangkok. The food on the flight is not appealing .. the front of the seat fell down onto the legs.."
Pros: "Very delayed flight that resulted to missed my flight going to davao"
Pros: "Flight departed on time and even reached early. Flight staff was very friendly and welcoming. Nice selection of snack throughout the 16hr flight. The economy seats were to me at least very roomy"
Pros: "Lots of room, excellent service, decent food. Boarding was uneventful as was the flight itself. We were late taking off, but made up time and landed on time. Only had 1 hour 25 minute layover so was a bit concerned."
Cons: "Cathay Pacific doesn't do a beverage service before serving dinner. I find it odd to get served a cocktail after the first course is served."
Pros: "Flight excellent. Service and plane"
Pros: "Very efficient and courteous, a pleasure to fly with your airline."
Cons: "Don’t change anything!"
Pros: "A perfect landing/touchdown into Auckland. Great pilot"
Cons: "Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!"
Pros: "comfortable seats with good leg room"
Cons: "Cabin crew did not offer much service. No coffee, tea or water offered."
Pros: "The overall boarding arrangement is smooth. Crews are friendly."
Cons: "The further delay made us arriving Hong Kong at midnight. We reach home at 1.30am."
Pros: "Ground staff was organized, efficient and polite. Breakfast in economy was very good and flavorful."
Cons: "Flight attendants were efficient; but not particularly friendly. No offer of water in t the middle of a long flight."
Pros: "Boarding was swift"
Cons: "Crew was indifferent and cold in their service. Food was mediocre."
Pros: "Cleanliness and no disruptions"
Cons: "The crew were slow to clear the food trays"
Cons: "I checked in online, printed the boarding passes as I know japan probably isn’t ready for phone apps for checking in. When I went to the counter, despite being the one holding all the documents (and having organized the whole travel itinerary, the staff only spoke to my husband (Whi hadn’t a clue about the journey) in Japanese. They proceeded to check us in on their computer and insisted that we use their paperwork, not mine. What a farce. What a waste of paper and my time."
Pros: "Smooth and pleasant flight with no interruptions which enabled sleep on a long overnight flight. The plane was older than on the previous flight from Melbourne to Hong Kong and was noticably short on toilets for the number of passengers."
Cons: "Food was mediocre in flavour and variety."
Pros: "Crew provided excellent service, seats were comfortable and food and drinks were great."
Cons: "The stopover in Hong Kong was longer than I would have liked."
Pros: "Flight was very smooth and pleasant. The entertainment was great with lots of choices. Premium economy seats on A350 was amazing. Very similar to Qants reganal business class on their 737. But how ever the seats on their A330 was average. But otherwise all was good. I would recommend Cathay."
Cons: "The food was very small portion and average in taste. The crew took a wile to take the trays and clear after all ate."
Cons: "Original itinerary was not followed. Plane from manila to hongkong left late and was transferred to a different flight for hongkong to Auckland .Seats not even together. Was put on 2 lay overs instead of just 1 (hongkong to Aussie then Aussie to Auckland. With no compensation at all. Sorry is not enough."
Pros: "My mother requires additional assistance for boarding (wheelchair for the ramp, a little extra time). Cathay adjusted our seats so we would be located reasonably near the doors yet close enough to the bathroom for her convenience. The stewards literally took her by the arm to help her to her seat, even taking her bags for her. And they made a point of checking on her several times during the flight. Absolutely amazing!"
Pros: "Flight was smooth on time. Aircraft clean and new. Edison vegetarian meals requested were fresh snd excellent. Attendants were polite and helpful."
Cons: "Restrooms could have been maintained more frequently."
Pros: "We got to our destination"
Cons: "Premium Economy waste of money , staff don’t clear rubbish away No room very disappointed won’t do it again"
Pros: "Not much to like particularly for this flight."
Cons: "The crew was a bit rough."
Pros: "The service from start to finish was superb. The flight to Hong Kong had the on board attendants at full service the whole journey. Blankets and pillows were supplied as standard and plenty of complimentary food. There was a genuine sense that the on board attendants wanted you to be as comfortable as possible."
Cons: "I can't think of anything really. Perhaps the seats could have slightly more leg room but hey. What can you expect from economy."
Pros: "Smooth flight and I sleep well, excellent service , it was a long flight but can’t complain ,"
Cons: "I didn’t like that I was seating next to the toilet coz I can smell when someone is using it"
Pros: "Very efficient service and prompt arrivals unlike United Airlines.aircraft was modern and equipment was generally well maintained."
Cons: "What other snack options available other than Ramen Noodles. Maybe a low carb option is needed. There are some noodles made from soy products and these will be low carbohydrate. Seats in economy are ok for short people. All airlines should designate an infant seating area close to toilets. This way all infants will be restricted to these seats and the noise pollution in the aircraft is restricted to a small section of the ship.these seats can be specially configured to either seat a no rmal adult or a fast attachments for a baby carrier."
Pros: "All I can say is the kosher food needs great improvement in taste, quality, verity. I hope the feedback will be seen by a real person that can respond. No robot."
Cons: "Your kosher food offings need great help"
Cons: "Flight was late. I understand that there could be unexpected problems. But please do not say that due to 'operational reasons'. Sounds like BS. Tell us he actual reason. Arrived late, engine problems, passenger missing, etc."
Pros: "Nice plane, roomy seats, good food. Much better than other carriers in economy."
Cons: "To cold, no sleep,lake of oxygen,bag very dirty"
Pros: "Left on time arrived early. Staff excellent."
Cons: "3h delay on the way in 1h delay on the way back"
Pros: "Movie choices."
Cons: "The weather delay was understandable - boarded flight 19 hours later than scheduled, but then there was a problem with the engine, that delayed us further by 5 hours. We had to sit on the aircraft for 5 extra hours on top of what was already an extra long flight. 21 hours on the plane - and there was no coffee! Being on a plane for that long, you should be able to get a cup of coffee. Staff seemed annoyed as well and were overall a bit rude. Wine tasted like acid."
Pros: "The flight was not full so it was a very comfortable flight. We enjoyed the dumplings for breakfast!"
Cons: "Love that they fly an a380 into christchurch - a bit overkill but was told it is cheaper to overnight the plane in christchurch vs Sydney or Melbourne"
Cons: "I got pulled aside and delayed my boarding because someone wanted to switch my seat. WHY do I have to be delayed for this? I felt it was very poor customer service. I. You can just print a list and ask at the aircraft's entrance."
Pros: "Boarding through two doors made the process faster."
Cons: "A better explanation of the lunch choices would be helpful"
Pros: "A lot of food was served - much more than any flight in the USA"
Pros: "The tv size, charging station, foot hammock"
Cons: "No delay,"
Cons: "Entertainment screen is too small, and touch panel reaction is so late."
Pros: "Flight attendants super sweet and really paid attention to any needs. Comfy seats, lots of movies to choose from and a tasty breakfast."
Pros: "Crew were lovely. Boarding was quick. Flight landed early."
Cons: "Food was average"
Pros: "Crew was amazing, first time on Economy Premium, really worth it."
Cons: "For such a long flight should have given us more water. But were responsive when asked."
Pros: "Crew were good. Better service than in business class"
Pros: "Crew was fine, seating was ok. Appreciated food and snacks, boarding - and disembarking- was handled super well."
Cons: "How do you enforce 'quiet time' when there are chatty children in the row in front and in back of you? Was constant distraction."
Cons: "More leg room and softer seats would be nice."
Cons: "Arrival at Terminal 3 at Perth Airport was a real disappointment. It took more than an hour to get through passport control and customs. Woefully understaffed and exhausting after flying from Heathrow and arriving at 11.45pm. Makes me think twice about flying qantas into Perth"
Pros: "The flight was on time, service with a smile. Staff great."
Pros: "Always an enjoyable flight with a happy crew and comfortable flight"
Cons: "Alot of the check-in consoles were closed when we got to Brisbane which is the only way to check if you can't do it on line."
Pros: "The crew were really good, kept us informed about the delays and what was happening, and they all remained upbeat and chatty"
Pros: "Almost everything."
Cons: "Flying on 8 Jan is a time when there a lot of holiday makers heading home or perhaps just going on holiday. Lots of young children and a baby crying right behind me wasn't the most relaxing but I realise that nothing can be done about that."
Cons: "Ran out of fruit for breakfast"
Pros: "It got me from b to c"
Cons: "Significantly delayed hoarding for non technical reasons. Food was decidedly average. Seat pitch is just tolerable."
Pros: "Fantastic service and overall experience on my first flight on a 787 Dreamliner. Flying QF50 with Qantas from SFO to Melbourne. Slept 8 hours. Will fly down from Sydney to leave via Melbourne in the future, such a good plane."
Pros: "Staff helpful and friendly. We got there"
Cons: "It’s a small plane without much to offer"
Pros: "Food was nice, could have been a little bigger. Staff were friendly ... well, except one lady."
Cons: "expected to need the Qantas entertainment app, so didn't pick up headphones from the terminal before departure. However, it was an older plane with seat back TVs (and less choice)."
Pros: "Crew were really good. Had lactose allergy but no meals available for me onboard. Couldn't get to a resolution as we were unsure on ingredients but crew did everything they could. Were very friendly about whole thing"
Cons: "Delay but stuff happens eh."
Cons: "Not being able to web check in causes stress pre-flight."
Cons: "My family of 4 were not seated together even though all four tickets were purchased together in the same booking. After booking through KAYAK for flights, the on-line check-in process was a nightmare with the KAYAK booking number not matching the information required by QANTAS. As my children were all spread over the plane, and two son's look very similar, a hostess almost did not serve one of my son's a meal as she believed my son had already received a meal further forward in the plane. Thankfully, upon checking, the hostess realised that it was a case of mistaken identity."
Pros: "I loved Qantas's attention to detail and their exceptionally friendly staff. Best airline I've used in recent years."
Cons: "Flight was nearly an hour late leaving."
Cons: "Qantas mucked up my seating and then tried to tell me maybe it was just my use of the booking system."
Pros: "The food"
Cons: "Plane was approx 1 hour late"
Cons: "Very old plane, entertainment pathetic. Seats bad Time to retire plane.."
Pros: "I liked the grilled chicken and the beef selection"
Cons: "The actual greens in both salads were weak; soft not crisp and cut in large chunks nose that were hard to handle and not flavorful."
Pros: "Staff this direction was friendly and helpful."
Cons: "You can't check in online or at the kiosk. You must adhere strictly to the carry-on baggage size and weight. The airplanes are a bit worn."
Pros: "That I didn’t have to get up so early."
Cons: "Didn’t like coming via Dubai - parents have no control of their children. Tearing my hair out."
Pros: "Dreamliner plane"
Pros: "Both planes were clean service was good"
Cons: "Both flights delayed"
Cons: "Unnecessary delays"
Pros: "Really appreciate the food and entertainment Qantas provides on these mid-haul flights"
Pros: "Got us safely to our destination"
Cons: "Seats were far less comfortable and smaller with less legroom than our Qantas qf8 flight"
Pros: "Enough room.. 3 seats for myselfe"
Pros: "Excellent flight - great from start to finish. Free wifi was a bonus! delicious afternoon tea"
Pros: "Great service on the flight."
Cons: "The boarding process with qantas at JFK is chaotic. No one is policed on their seat numbers, status or fare class. this creates a chaotic process for boarding and securing overhead luggage space for higher fare paying customers Very bad lounge at JFK if used to first lounges like Cathay and JAL"
Pros: "It was all good, start to finish."
Pros: "Staff service was excellent."
Cons: "Paid for Qantas but got Latam. Not at all the same quality of flight material. Heat hearing strange clicks that I have never experienced on other flights."
Pros: "Very friendly and attentive crew. Varied entertainment options, including a selection of Australian films. Good food!"
Cons: "Cramped seats. There is no need for air travel to be so miserable in terms of legroom."
Pros: "One of the representatives was genuinely helpful. She made a better effort than others to help me find another flight replacement."
Cons: "Most representative/consultants were not helpful. I was given inconsistent information by different representatives."
Pros: "The crew were very polite and helpful given the stressful circumstances."
Cons: "Boarding was a mess. One staff member trying to deal with a full flight of delayed and tired passengers. Given the delay out of NY (due to weather) connecting flight to melbourne was missed. Not happy that I was put on a flight to Sydney instead. Entertainment system is dated. Personal headphones don’t plug in and the interface was unresponsive. Expected better from qantas."
Cons: "They put me in a broken seat in business class for which I had to call a flight attendant every time I wanted to adjust it."