My credit card was stolen and this flight booked, you enabling piece of trash. I never flew and hopefully no one did. Do better.
All was fine, good service, friendly atmosphere, feeling safe all the way, l will recommend it to anyone.
Service was good, however they missed to ask me for the main meal twice. Also I wish they provide packaged water bottle in small size to keep us hydrated during flight
Pros: "I was upgraded to business class"
Pros: "comfortable seats. Flight duration was good. Layover was little longer. Overall good experience"
Pros: "The crew was amazing. Managed to get a whole row to myself (bonus!)."
Cons: "Cheaper change fees. ;)"
Pros: "Plane was large and comfortable."
Cons: "Boarding was chaotic and confusing."
Pros: "Because i changed to business class, it was a different experience. Comfort, convenience, good service."
Cons: "All went well."
Pros: "Friendly crew"
Cons: "Free WiFi"
Pros: "The crew was amazing and their service was very attentive to customers."
Cons: "Not having crying infants onboard"
Pros: "Crew was ok Food was good Seats were comfortable"
Cons: "Overall was good and we definitely travel again"
Cons: "Aircraft was very old"
Pros: "The service and movie selection during the flight."
Pros: "Loved the spaciuos seats and great leg room. Food superb!"
Cons: "Annoying passenfer who peobably drank too much"
Pros: "Plane is good as usual"
Cons: "Food was not available “my choice “ Movies are the same for long time Comedy movies available are not comedy and old Crew were not responding in a professional way I was disappointed"
Cons: "Delays boarding meant we were almost 30 mins late arriving in Wellington. Cramped seats on Qantas 737 plane"
Pros: "A good time to board"
Cons: "No offer of free water to drink on a 3.5 hour flight!! Staff didn’t smile at all."
Cons: "Food, quality of the food"
Pros: "Lots of selection in movies"
Cons: "There was a glitch on the entertainment system and the staff tried to reset with no luck. Our row and the back row was affected and we could not watch anything on the screen for a good 2 hrs of the flight. Boarding was rather disoriented. The ground crew did not give clear instructions to control the crowd."
Cons: "Shitty boarding like in all India airports"
Pros: "The food and the entertainment was great! Very comfortable seats."
Cons: "The cuatomer service at checkin was rude and the gate staff in dubai was also very rude i will never fly with them again."
Pros: "Smooth flight"
Cons: "The food"
Pros: "Good selection of food"
Cons: "Having to listen to everything in both English and Arabic"
Pros: "Staff is very good. Always smile on face."
Pros: "entertainment, legroom"
Cons: "unacceptably atrocious customer service by crew at checkin. i was starting to think i accidentally got a wizzair ticket instead of emirates. shockingly poor manners."
Pros: "The boarding was efficient."
Cons: "There were no vegetarian or vegan food options. The flight was crowded and uncomfortable."
Cons: "The attendant at the counter gave us 2 very bad seats together but did not indicate no tray table . was no problem because on the plane we switched."
Pros: "Loved the service. My flight was from NYC to Milan."
Cons: "There was not one thing."
Cons: "We already quoted vegetarian but they failed to serve vegetarian, but they arranged substitute that is happy to me."
Pros: "Good food, great entertainment, comfy seats"
Pros: "The cabin attendant was friendly and kindly moved me to an empty 3-seat first row. I was able to stretch my legs and sleep better during an overnight flight."
Pros: "Everything felt like first class, in coach"
Pros: "Economy class is very comfortable, crew was pleasant and food was good. Overall the 13 hour flight felt pretty painless."
Cons: "I wish the crew would have done a better job controlling passengers who were trying to unload luggage from the overhead while the plane was still taxiing. I had a bag dropped on me and the crew didn't seem to have control over passengers who were blatantly disregarding instructions."
Pros: "Received a flight credit"
Cons: "Emirates overbooked the flight and we were bumped."
Pros: "Consideration of my disability, in-flight attention, kindness"
Cons: "for diabled people, no one to properly handle disabled, and wheelchair passengers at the door of the terminal upon arrival. Rather we are told to struggle to the wrong locations for check-in and then re-routed to another desk far across the building just to be brought to the original place silly and cruel, isn't it?"
Pros: "The crew was very nice and professional. I want to hightlight the exceptional quality of the meal served"
Pros: "Overall it's a good airline. Economy is fairly comfortable, great entertainment options, decent food, and the staff is exceptional."
Cons: "Emirates baggage on board policy is a bit strict compared to most of the other Asian and American flights I've been on. Usually I'm allowed a regular carry-on and a personal item (i.e., a small backpack), but Emirates was very strict on the personal items. Personal items are limited to only Business and First Class passengers. Also, they were extremely strict about the size of my carry-on. As someone who has been on 20+ flights in this year alone, few of them being budget airlines (which are generally very strict), I had no issues whatsoever with the size of my carry-on until I flew with Emirates."
Cons: "I had given preference of Asian vegetarian food on line but was not served the same"
Pros: "Flight leg space and inflight crew are good"
Cons: "Emirates Check in Person at Orlando International Airport is Rude and RACIST"
Pros: "I will only fly Emirates when available to my destination from now on."
Pros: "On time on each leg of the journey. Excellent food, excellent service. In flight Internet available for just US $2 for duration of the journey. Thoughtful meal selections and gifts"
Cons: "Seat selection is very constrained 48 hours before journey, even for passengers booked together on same ticket. Would strongly recommend that automatic default seating selection for passengers booked on the same ticket should be for all of them to be seated together, right from the time the ticket is paid for rather than having to individually select where each passenger sits."
Cons: "Old aircraft from Dubai to Houston. No power outlets. When I switched the light on for service. No body responded even after an hour. I turned it off. Food quality and service have gone down significantly."
Pros: "The crew had such outstanding service!! Looking forward to fly Emirates again."
Pros: "Liked the Customer Service, Flight, neatness, entertainment and food"
Departure delayed by around 3 hours due to crew absence linked to coronavirus. Can't be helped but BAs offer of refreshment was only available prior to check in which is completely useless to those that arrive and pass through security and border control early.
Pros: "The crew were gracious and attentive to keeping us hydrated in Economy."
Cons: "The seats were uncomfortable on this full flight, the food was average."
Pros: "Really nice crew and quite good food"
Cons: "BA business cabin "suite" concept makes the whole thing feel cramped and narrow, not to mention very inconvenient to move through with luggage (or at all). A serious miss from the BA interior designer."
Pros: "Efficient boarding and left early! Hold luggage arrived really quickly on conveyor belt."
Cons: "Nothing on this occasion."
Cons: "Not even a drop of water included in a 3:50 flight pathetic for major airline"
Pros: "amazing crew"
Cons: "nothing it was perfect"
Pros: "We had mobility assistance.They were excellent"
Cons: "No ability to charge devices during such a long flight"
Pros: "The fact that it got me there"
Cons: "Not even water provided without charge on the morning flight from Portugal to London."
Pros: "The movie selection."
Cons: "2 hours stuck on the plane before leaving from London to Columbus, in flight entertainment had to be restarted twice on same flight. I missed my connection to Madrid from Chicago because the airline lost the plane that was already at Chicago. My luggage arrived in Lyon 3 days late and I was never given any information on reimbursement for the clothes and toiletries I had to buy."
Pros: "On time, smooth and professional. Didn’t have food or entertainment so can’t rate those."
Cons: "I was travelling as a connection following a long haul flight from Australia and was desperate for a cuppa but had no money or English bank card and didn’t want to incur huge fees to use my Oz card so was disappointed there was no complimentary drinks."
Pros: "Was just very comfortable seats and a great crew"
Pros: "Plane was new and very comfortable. Smooth flight"
Cons: "Flight attendants had to serve food/drinks, which they did the entire flight (literally, drink service took 2 hours). People got drunk and super loud. We were late leaving London which isn’t an issue except the people at the BA desk were the least helpful. We found out more from the pilots than anyone in the airport."
Pros: "Good crew!"
Cons: "No complimentary coffee or soft drinks! No entertainment!"
Pros: "More room than usually, almost comfortable"
Cons: "Seats were uncomfortable for a 6'1" , 216 lb person."
Pros: "everything worked fine"
Cons: "Flight delayed for 2 hours at the gate. Crew clueless about how to serve the food. Poor old BA. I remember them when they were good!"
Pros: "Very comfortable"
Cons: "Good food"
Cons: "Used to be good when you got food and drink"
Cons: "The seats they need to be refurbished I was sitting on the iron"
Pros: "i was cold and i woke up to find an *extra* blanket on me. quickly unwrapped it and put it on and all good after that."
Cons: "ba website messed up our meal selections. luckily the staff were nice and gave us something suitable."
Cons: "there's no screen. hence there's no chance of entertainment. a cup of water or just a juice box should be free/standard."
Cons: "3 canceled flights and lost luggage.... bad communication by employers and absolutely no help ... we were sent all over the airport several times to the wrong places and felt that no body cared in this process .... I would like compensation and something to make this right ... we also lost our upgraded seats I lpaid for and the vegan meals we ordered in advance"
Pros: "Those beautiful British accents (ok English spoken properly)"
Pros: "This flight is exactly what you’d expect it to be- no frills, just a cheap way to get around! Coffe is 30 pnc so come pr prepared!"
Pros: "After 18 hours of travel I just slept on this flight. Got on, fastened my seat belt, and don't remember take off or landing!! But the plane was MUCH cleaner and nicer than our international flight."
Cons: "Flight crew was a bit loud and it woke me up a couple of times, but it was at 2 pm. So I didn't expect them to be quiet."
Pros: "The flight was before time on arrival"
Pros: "Crew was very nice and helpful."
Pros: "The communication of information for the flight by the flight attendants before boarding. Our flight was delayed by 1hour because of bad weather condition in London and the cruise communicated very well about it."
Cons: "I wish there was some entertainment available on this type of short flight."
Cons: "Connecting flight experience"
Pros: "Ticket price"
Cons: "It's third time British airways lost our baggage. Come on BA, you can do better than this!"
Pros: "The boarding process was smooth and the crew was amazing. Not only the pilot kept us informed but also the crew was outstanding, very helpful and hardworking."
Cons: "The entertainment system failed as soon as we departed. They reset it for the entire plane but it didn't work for some passengers. Fortunately, mine worked well but I would not have survived such a long flight without the entertainment offered, so I can only imagine how painful it was for those affected. I know this, in hindsight, is a silly problem, but when flying it's important to have options, especially for an 11-hour flight. The crew handled it fantastically, by the way."
Pros: "Crew was friendly"
Cons: "Breakfast was ridiculous, just a small chocolate bar!!!"
Pros: "Short flight; no problems."
Pros: "everything went smoothly"
Cons: "Never even asked if I want to buy something to drink ( buy , not to get!!!!). If I didn't go to the back I will never see any of crew during the flight. Very disappointed!!!!"
Pros: "Crew was very courteous. Good movie selection."
Cons: "Did not get the seat I paid $67 for. The seat had a clump like an old fashioned mattress spring. Lucky I had the pillow! Impossible legroom esp. when the seat in front was lowered. Food was mediocre."
Cons: "Paying $7000+ For a seat like this is a travesty"
Cons: "Airline had email and cell phone and did not notify me of the canceled flight. Wanted to fly me out two days later. Did not offer to look at airline partners or rivals to try and fly us out on day we were scheduled. Offered a refund. So they were willing to refund a flight we booked a year in advance so I can look for new airfare with 12 hours notice."
Cons: "Could not get seat assigned until I was at the gate. Same thing occurred on the way to Edinburg. Not sure what the issue is but it happened both ways and was a problem."
Cons: "No food, not even snacks or soft drinks offered unless you paid."
Cons: "Why do I have to pay for food in an international flight? Ridiculous."
Cons: "Good friendly cabin crew"
Pros: "The crew was really nice and the food too"
Cons: "The only thing not that good is that The comfort of The seats and The legroom was not The bestia, at leas not for a long flight like this pone."
Cons: "Boarding was a bit chaotic."