$1,192 Find Cheap Flights from London Heathrow Airport to Christchurch

Short staffs, I ask stewardess to bring me cognac twice during dinner but they didn't bring it!

The food and service was great. You have to pay a lot for in flight Internet though which is lame.

Flight was delayed at the last minute for six hours. Instead of delaying it to a normal hour, they moved it to 10 pm to essentially make it a redeye. There was no compensation or benefit offered for this inconvenience. Once on the plane, Inpaid for WiFi twice with both times it not working because of a “weak WiFi signal”, according to the flight attendants. They also chose the farther possible gates in both airports from the entrance/exit, even though they were one of the few active flights left so late in the evening. Overall it was pretty horrible.

I had high expectations but met with a below average experience. I hope the Airline will take a notice and improve.

So so, crew was overly professional and lacks human touch. Equipment is very old, especially the HKG-PVG CX366 flight. That plane along with its decor must have twenty years of history, or at least I had that impression.

very professional and very attentive to my Special Needs as I required a Wheel Chair and assistance to board

Very noisy and careless crew on this overnight flight. They should understand customers want to sleep

Everything was fine and I have no complaints or things to note.

Fast boarding flight on time boarded plane back to front instead of stupid zone groups like US airlines do...

Baggage delayed for 2 days and still chasing for reimbursement of basis items. Very horrible customer care service.