Find cheap flights from Honolulu to Christchurch

Cons: "Terrible service and all around outcome. Would not fly Air New Zealand again"

Pros: "Easy flight."

Pros: "The crew was great but the seats were not."
Cons: "Roomier seats and meals should be served a little bit closer in between"

Pros: "All good"
Cons: "It was very cold so the cabin could have been warmer"

Pros: "Seat hard on older aircraft, needs new cushioning on seat"

Cons: "Seats, food, entertainment"

Pros: "Checking in, bag drop, and boarding were all super fast and easy. Flight was on time."
Cons: "Nothing!"

Pros: "The sky couch is always very nice."
Cons: "We told the crew the water tasted funny, like dirt, they said it was fine, just had lemon in it. Pretty sure we know the difference between lemon and dirt taste."

Pros: "Comfortable seat."
Cons: "Ran out of meal options, flight was delayed so one option breakfast not appropriate at midday. The flight attendant blamed the person in front of me for taking the last other option. I had to clarify with her that meant there was only one option left. She seemed annoyed at me for asking."

Pros: "Service and food choices. Seating and the mattress for bed."

Pros: "Very friendly and helpful staff"

Pros: "Wonderful cabin crew made us laugh and our flight flew by. Great entertainment options and the food service was delicious."

Pros: "Very efficient trip."
Cons: "One flight attendant was subdued and not too bubbly."

Pros: "The entire experience is well thought out"

Pros: "We made it to Christchurch safely and on time."
Cons: "We were charged $120 per checked bag. We couldn’t check in online, so we couldn’t pre-pay at the lower rate. Felt a lot like fraud, honestly."

Cons: "Was not informed a return flight listing required Was not informed $260 baggage fees"

Pros: "A bit late leaving Auckland but we were kept well informed of the changes"

Cons: "Upon arrival we were informed that each checked bag was $60. This was news to us. The NZ flight employee informed us that Air NZ informed us quite well of this info, this the booking agent was at fault."

Pros: "Left on time and arrived on time"
Cons: "ATR seats uncomfortable No food"

Pros: "Everything. A modern comfortable plane. It's embarrassing for airlines from America because they pale in comparison. I would gladly pay $100 more and fly in style IN COACH! Can't wait for the return flight."
Cons: "I am vegetarian so should request veg option meals"

Pros: "I got there on time"
Cons: "Staff not incredibly nice but OK. The thing that bothered me most is that if you book through KAYAK that sends you to Virgin Australia, you can’t book bag, nor buy a meal if you want. I didn’t want to meal but I did want a bag and it’s a big difference. If you do it online it’s 39 Australian dollars, but if you do it at the airport it’s AU$160. That’s just outrageous and the staff was not helpful at all"

Pros: "Good flight. Good crew. An overall good experience"

Pros: "Was a huge help when my connecting flights didn’t link up due to flight delay, I was so stressed but every single person with air nz helped to make it as easy as possible and were so friendly!"
Cons: "Nothing at all!"

Pros: "Booked these flights though Kayak. Landing from LAX at 0730 at Auckland international terminal and then departing at 0900 from the domestic terminal. This is not enough time, doesn’t allow for customs and immigration. It was a really stressful experience running between terminals with my luggage, as there was less than a 1 hour window after getting through customs and immigration, so the bag drop at international wouldn’t accept them. Got to departure gate 12 minutes before plane departure. You need more time to have a good experience !"
Cons: "Not enough time booked by kayak between an international arrival and domestic departure"

Pros: "The food was GREAT! The flight crew was social, nice and I felt apart of the family. The seats were comfy. I brought my own movies on my iPad but I used their free movies instead."
Cons: "Nothing negative"

Pros: "good entertainment"
Cons: "we purchased a sky couch for an extra $700 and was not put in a skycouch row. I have contacted Air New Zealand and have yet to hear back from them."

Pros: "Everything was ok"

Pros: "Nothing really. Smooth boarding.on time departure"
Cons: "Passengers with more than one bag as hand luggage"

Pros: "Great customer service, from boarding to disembarking. Great care for comfort and needs."
Cons: "Selection of video options on the app entertainment systems."

Cons: "They charged $120 per checked bag- none are included in airfare. Also, no free food."

Pros: "Great food (most airlines do not serve any), great entertainment system, & cleanliness is superb."
Cons: "Cabin was too cold. I had to wear a jacket most of the flight."

Pros: "My husbands booking was not processed correctly from the site we booked through, and we didn't notice the mistake until we were checking in. We were at the airport at least 2 1/2 hours before boarding time. The mistake could have been rectified, we were told it would need an email from Virgin to confirm and change the booking. We photographed and sent through passport details. We phoned the booing site, we phoned Virgin, we were put on hold for 25 mins while the booking site phoned Virgin - but Virgin refused to help us out! My husband was not able to board the flight - no refund, no help - and the sad part was, it wasn't for a holiday - it was to visit and help his 87yr old father-in-law who had fallen and cracked his spine. No sympathy from Virgin, VERY DISAPPOINTED!"

Cons: "I was not able to board flight because air new Zealand Staff would not assist."

Pros: "The boarding and on-board service were excellent. Enough free-of-charge entertainment to keep me occupied during the 3-hour flight between SYD and CHC. Plenty of room for carry-on luggage."
Cons: "Felt like I was flying a US carrier - very little room between the rows. I was surprised by this, as I thought that non-US carriers generally don’t pack their planes. I was surprised, but not inconvenienced by this, since it was a morning flight and only 3 hours gate-to-gate."

Pros: "Queenstown/Christchurch: quick and easy. Air New Zealand does a good job."
Cons: "All g."

Pros: "smooth flight, good treats, great legroom and fun crew!"
Cons: "nothing"

Pros: "Everything"
Cons: "Nothing"

Pros: "Comfortable, easy flight."
Cons: "Ground crew not as friendly and helpful as is ANZ standard. Bag check-in is not more efficient. It's a pain for passengers."

Pros: "The inflight seatback entertainment."
Cons: "Tiny seats and no snacks or drinks in flight."

Pros: "Happy helpful crew"
Cons: "Slow to board and no gate on arrival. Had to be bused to terminal and waited ten minutes for the bus to arrive."

Pros: "Wonderful service from the ground crew. They went beyond the call of duty. Excellent experience. Thanks to everyone"

Pros: "No complaints at all"

Pros: "Not very much"
Cons: "The crew in my area didnt like her job or passengers in general and it was obvious."

Pros: "The plane was not full and luckily i was put into an Economy Couch row, so i got to lay down and get a great sleep. All the staff were friendly and helpful. The food was lovely."
Cons: "Nothing, as usual excellent service from Air New Zealand."

Pros: "Fantastic crew!"

Pros: "Cool dimmers for window shade; flight attendant notice we did not have headphones and gave us some first class looking ones that really cancels out the noise. Although we had it in the pocket we did not choose to use at that time but she took it upon herself. Staff always friendly."

Pros: "Clean. Enjoyed the entertainment."
Cons: "We took off at 7:30 and were given wsaer. Did not receive food for two hours which would have been fine if we could have had a coffee, tea, cocktail or a wine. We're not offered a drink until after food was served."

Cons: "Can't check in online with a VA per locator. You need an ANZ ONE. You have to call VA and forcefully ask for it. VA totally unhelpful. And when you get the ANZ number, they charge you to book a seat. Any seat."

Cons: "flight was seriously delayed, poor communication from staff & NZ Air app to travelers re reason for & how long delay would actually be. Shortly after we finally boarded I got a text saying our connecting flight from Christchurch to Dunedin was cancelled. So, we were flown to Christchurch & given hotel accommodations for the night, only to be flown BACK the next day to Wellington to catch a flight to Dunedin. All in all quite infuriating."

Cons: "Love that they fly an a380 into christchurch - a bit overkill but was told it is cheaper to overnight the plane in christchurch vs Sydney or Melbourne"

Pros: "A lot of food was served - much more than any flight in the USA"
Cons: "nothing"

Pros: "I like the free check-bags"
Cons: "I like that if I can select the seats for free after booking ."

Pros: "Had 3 seats to myself as plane wasn’t full."
Cons: "Long walk from connecting flights at LAX and incorrect gate number on schedule, necessitating even more walking. Exhausting before even getting on plane."

Pros: "Crew was OK, slow to respond to requests"
Cons: "The whole check in process was a joke, had a line up of 15 people and one agent"

Cons: "Seats are too small, uncomfortable. We had a 50 minute delay in departure."

Cons: "The plane's interior needed a makeover, as is old"

Cons: "There was no organization for those of us that were moved to that flight. Shifted from 4 different lines and luggage was not sorted out after customs. Our luggage didn't make it on our flight since someone said since it said CVG, it would be fine. It wasn't."

Cons: "Lost 2 of 3 bags. Still don’t have them. Some staff very helpful and empathetic. Some staff very rude and abrasive. Didn’t want to take ownership and work to correct the problem. Had a “not my problem” attitude"

Pros: "The flight was on time, service with a smile. Staff great."

Pros: "I had to change flights to LA."

Pros: "The seat is narrow compare with other airlines."

Pros: "enjoyed the newer planes"
Cons: "less use of single use plastics. air canada could become a pioneer and use compostavle plastics or better yet the new paper box water bottles!"

Pros: "Very smooth, on time boarding. Food quality"
Cons: "The food is served on a tiny tray that only has room for the hot dish. Other items are piled on top. Recipe for items being dropped, getting crumbs everywhere and generally less comfortable eating experirnce. And stop using plastic cutlery!"

Pros: "Almost everything."
Cons: "Flying on 8 Jan is a time when there a lot of holiday makers heading home or perhaps just going on holiday. Lots of young children and a baby crying right behind me wasn't the most relaxing but I realise that nothing can be done about that."

Pros: "Quick boarding and deplaning on arrival"
Cons: "Nothing"

Pros: "Price."
Cons: "Entertainment system was old and slow. So-so food. Air New Zealand was better than Quantas for similar journey at same week of year and about the same price."

Cons: "An old plane for a long haul to Australia, uncomfortable seats, freezing temperature in the cabin, mediocre food. Not what a traveler expects in business class in today’s travel world."

Pros: "Crew were really good. Had lactose allergy but no meals available for me onboard. Couldn't get to a resolution as we were unsure on ingredients but crew did everything they could. Were very friendly about whole thing"
Cons: "Delay but stuff happens eh."

Pros: "It was my first A380 flight, and overall I was disappointed relative to the Dreamliner. Yet it stands out as a positive the way that Qantas has configured business class on the upper deck. It's quite peaceful. The staff was pleasant, but could have been more attentive. It felt like some cared and others did not."
Cons: "I have flown millions of miles with Qantas, but it's been more than 10 years since my last flights. My expectations were high and i the end I only felt "OK" about the experience. The seats are not competitive with other business classes in the sky. I realize that is about to change. I flew Air Canada into Australia, and while my seat was unfortunately broken, the capabilities and overall comfort of their seats is far superior to Qantas. The business class lounge in Sydney had very poor food options in my opinion, and I was quite peckish after having skipped lunch to travel to the airport for a 4pm flight. The food options on the flight were much better, though overall options / taste were just OK."

Pros: "Love going to Yancey when we are pushed by the tail winds!"
Cons: "Breakfast was dire"

Pros: "Everything! As a first timer in Australia the flight experience was great."

Pros: "Singapore airline best for Australia"

Pros: "On time. Nice cup of tea and a bite to eat. Good entertainment if you have your own device (I did)."
Cons: "Entertainment system.took a while to connect to and dropped out a few times."

Pros: "The staff were great but the wait time on calling quantas is ridiculous, check in on an old machine is slow etc"
Cons: "requested an aisle seat online and was not given one. I requested vegetarian meals but was automatically served up dead animals as food so had to keep requesting vegetarian food everytime food was offered. Rather that checking in with an actual human I was directed to a slow and time consuming check in machine."

Pros: "Really appreciate the food and entertainment Qantas provides on these mid-haul flights"

Pros: "Great service, easy flight."

Pros: "Got us safely to our destination"
Cons: "Seats were far less comfortable and smaller with less legroom than our Qantas qf8 flight"

Cons: "Entertainment system was run down and not functioning well"

Cons: "Flight was delayed"

Pros: "Crew was great, friendly and accommodating. Food was good for airline food"
Cons: "Seat rows are so close together that you have to pay extra for a decent amount of leg room."

Pros: "Sat in a business class seat in the upper deck and has a window seat so the “storage compartments” near the window are huge and I love having all my carryon items so available to me at all tunes. Also like the storage of inflight items on top of the compartmants during the flight."
Cons: "The upper deck 747 windows are a weird angle so looking out means you crane your neck."

Pros: "It was a good and pleasant flight"
Cons: "The food was not good and it was not enough"

Pros: "Fabulous service and comfortable seats"
Cons: "Not applicable"

Pros: "The way your seats reclined: back/head your typical recline but add your seats bottom sliding forward. Best sleep I have ever had while in International economy. Sadly our plane to Australia from Los Angeles did not have the same seats. Entertainment selection excellent ! Great line up of brand new and older movies. I was able to use my noise cancelling headphones in your jack which was a big plus."
Cons: "Paying an extra $30-35 just to choose a seat. Enjoyed sitting in the back of the plane however meal selection was terrible as the front of the plane always fed first so by the one it was our turn there was only one option - terrible “southern chicken” Or the Greek Inlet Which was just ok."

Cons: "Awful baggage claim process. Plane has landed for one hour and still no mention of which belt you can retrieve it. Qantas is horrible in customer service."

Pros: "Again, cabin crew is friendly and no last minute gate changes,"
Cons: "The food was gross, which could be a just a cultural difference in food tastes. There were no functioning USB charger ports on the return flight even though the ports were present. No wifi, which is a first. Most airlines I fly on these days always have some type of wifi. Lastly, the 'touch-screen' on the seat for entertainment barely worked. Buttons didn't work no matter how much you touched them. There was a delay and the selection of movies and tv were pathetic. I will not be flying Qantas again."

Cons: "cramped seats. a miniscule snack, with no napkin to clean up with"

Pros: "All great!"

Cons: "Great gluten free options! Thank you!"

Pros: "Helpful service and comfortable seats"
Cons: "Don't choose seats 9 A/B/C as there is a bulkhead and not window in this aisle (Boeing 737-800)"

Pros: "Nothing. The very best parts were still mediocre"
Cons: "This flight was so uncomfortable. The seats were small, hard and crammed together. Qantas should be ashamed of making people deal with that on a 13+ hour flight. They kept waking us all up and in general staff could provide little"

Pros: "It's Australian."
Cons: "Typical overnight flight."

Cons: "Delayed Boarding and they didn't say anything."

Pros: "It was a safe flight."
Cons: "I have flown Qantas several times across the Pacific and have had much better experiences on the longer flights. Everything was delayed, the plane was small, and the food was pretty bad, even by airplane food standards. I just expected more given what I have come to expect from Qantas."

Pros: "All the good qualities are there. Check in was a breeze and very friendly handling our surfboard. However, the plane is old and needs a refurbishment, I can't believe how small the personal screens are! Whilst the crew were very friendly, always searching for a specific drink you request, but the food quality was average - I'm taking my own sandwich next time."

Pros: "Customer service was outstanding"
Cons: "There was no Sauvignon blanc on the wine list"

Pros: "Excellent"

Cons: "My boyfriend and I paid extra to have our seats next to our friends and each other, and they messed up on all 4 flights we had. The first flight they couldn't even make it right and the service lady was very rude and not helpful. I hope I never have to use their service in the future. They should take a page from Alaska Airlines whose service is always amazing."

Cons: "cabin has too many seats on the lower deck."

"The check in process was kind of slow considering that I had already checked in and just needed to drop off my bag. Everything else was great! I love flying with the Japanese. Their customer service is always astounding."

Pros: "Everything happened as planed"
Cons: "Covid testing and requirements was stressful"

Pros: "Service by the ANA crew was excellent"
Cons: "Comfort"

Pros: "None"
Cons: "lots"

Pros: "Wheelchair service."
Cons: "Dinner for long distance flights."

Pros: "Crew was very receptive to all of my needs. Took care of my Leis on the way too!"
Cons: "Nothing. This was an awesome flight"

Pros: "I paid for an Economy Plus seat and was three rows back from the galley and you would have thought the rows around me were prisoners. We were completely ignored by the flight crew. I had to actually go up and ask my own coffee and water. I saw one flight attendant yell at the person seating next to me, because she got up to go to the bathroom, after the "fasten seat belt" sign was off but the flight attendant was not aware of it. Basically everyone was rude."

Pros: "Amazing flight amazing service."
Cons: "Nothing everything was amazing."

Pros: "Good trip and on time"
Cons: "N/A"

Pros: "The crew was friendly, and the flight time was an hour shorter than scheduled. But those are silver linings to real problems I encountered."
Cons: "This flight was actually from Denver to Kona. There was 1.5 hour delay due to mechanical issue with plane, so we had to switch gates and planes. That wasn't so bad. What made it bad was an extra 45 minute delay because apparently maintenance forgot to sign off on the new plane. Also, the space below the seat for my feet and carry-on was unacceptable. All the aisle seats like mine had only half the space of the window seats for their feet. If you're in an aisle seat on that plane, it's impossible to fit anything but the size of a small purse under the seat in front of you. And the middle seat fares only a bit better. Finally, with 7 hours of flight time plus about an hour waiting to depart from gate on plane, the crew ignorantly decided to hand out the Hawaii form to fill out within 2 minutes of preparing to land. Many people didn't have time to fill out the form before being required to put tray tables up. Fortunately, these forms aren't as serious as going thru customs, but it's stupid to pass out the forms that late into the flight expecting people to complete them."

Pros: "Boarding goes quick, nice seats in economy comfort"
Cons: "No free food besides pretzels on an almost 8 hour flight. Any decent seat is an upchaege to economy plus. WiFi slow, only can access entertainment if you have app download on phone."

Pros: "I liked that they provided blankets and complimentary drinks."
Cons: "They didn’t provide entertainment properly, you needed to have the United app downloaded ahead of time if you wanted to see any movies. All food was made for purchase they did not offer any free food."

Cons: "Except for this one male crew, the Asian women were mean/rude. I always try to fly with ANA or JAL to Hawaii and I thought my flight back was also ANA, but it was UA. Food and crew are ALWAYS better with ANA and JAL I wonder if UA crew have ever flown with ANA or JAL..."

Pros: "Nothing"
Cons: "1) a 5-hour flight to Honolulu was delayed for 6 hours due to mechanical problems, twice! First plane had issues and we had to change to another plane, found issues again before being taxied. Poor maintenance United! Are your planes even safe? 2) United first class is terrible! It isn’t even near first class standard with very tight seats and rude flight attendants. Absolutely zero service! No more United!"

Pros: "That I didn't get dragged off the plane and I landed alive."
Cons: "Everything else."

Pros: "The landing."
Cons: "First leg of my journey was delayed, so it was crazy connecting to my second United flight to Vegas. Poor service overnight."

Pros: "Flight was on time. Everything went smooth for being in coach."

Pros: "Flight attendants were very helpful, boarding was quick and simple"
Cons: "A family of 5 kept switching seats with each other and I ended up stuck between the father and a women, he was not considerate of my space I had to ask several times for him to move over."

Pros: "Excellent flight"
Cons: "At check in time being told I needed a eta visa to enter Canada!"

Cons: "The flight ran out of eggs so my breakfast was only fruit and a yogurt but honestly with that being the worst thing that happened I will take it."

Cons: "The delay"

Pros: "On time"

Pros: "Gate agent was nice and friendly."
Cons: "The loading process is horrible as usual and by the time I got on board there were no overhead bins available for my bag. I had to go back four rows and really shove my bag into a bin--and my bag isn't ovesized. After leaving the gate, we sat on the tarmac for 45 minutes because there was some kind of incident in the back of the plane. Some of the crew headed to the back of the plane wearing latex gloves and later a passenger went into a lavatory to change his pants. I think someone threw up on the poor guy. What I didn't like was no one telling us why we weren't taking off, and no apology when we did! Later in the flight, I was asleep when the crew went up the aisle with a food cart and pinched my foot!"

Pros: "Flight crew were nice"
Cons: "Very uncomfortable seats that didn't recline much and didn't have USB ports. Really?!"

Pros: "No delays, nice personnel and food pas OK but a little pricy."
Cons: "Internet costing 8$ for an hour is way overpriced, no leg room, seats not really comfy, no meals provided during an 8 hour flight."

Pros: "Lots of good movies to watch; inflight meal was pretty tasty."
Cons: "Couldn't check in on line; couldn't get a seat at airport check in and had to get assigned at the gate. Understand that the flight was fully booked but still was a little uncomfortable as I couldn't get an aisle seat."

Pros: "I enjoyed the amount of space I had. (I was in an exit row.)"
Cons: "The crew and staff of united in general seemed to really be unhappy with their jobs. The flight crew seemed very unpleasant."

Cons: "The passenger in the seat next to mine rented a tablet from United and proceeded to spend the entire night playing games or watching movies -- he never turned it off the entire flight. The glare from the tablet made it impossible for me to sleep or even nap on the flight. I asked the fellow if he would mind dimming the screen but he told me that wasn't possible. If United could put dimmable screens on the tablets it would help create an environment conducive to sleep, which is what most passengers want on a redeye flight. Alternatively, privacy screens would cut down on the shared glare. As it was, the flight was a nightmare."

Pros: "Pilot flew very smooth flight and landing. Excellent"
Cons: "Crew failed to help when several babies were screaming in pain. Failed to help parents and seemed to be oblivious. Poor form."

Pros: "The crew onboard the United flights were very friendly and capable. Plus I downloaded the United app and was able to watch any show I could think of but Landed on Westworld, cause I can never catch-up."
Cons: "Virtually no food included on an $800 dollar 5 hr flight. I even upgraded economy elite. In the equivalent range Alaskan gives a very nice fo-meal in a box. Finally, I arrived for my flight from San Luis Obispo an hour and 45 minutes early and stood in line to check my small bag for the first 45 minutes. At which point the desk agent made the announcement she would no longer take bags. Luckily my bag was small enough to be considered a carry on so I just went to security. I don't know what people with large bags behind me did? then it takes another 45 mins to get through security at which point they see my 5 inch knife on X-ray machine. Which I packed 3 days earlier when I planned to check my bag. Lost the knife, fine, my fault, goodbye favorite pocket knife. but now I am randomly selected for explosives LOL by TSA. I get to the gate the gate agent scans a ticket for the person infront of me. I step up and the same gate agent puts her hand over the scanner and says sorry it is late!? There were 6 other people behind me and this is a 22 person plane. So I still not upset walk back out of the security area because TSA closes the area in between flights and call United. They get me on the next flight out and rescheduled my following flight only a 3 hour wait. An hour goes by and the first desk agent, they have been holding the first flight because enough people aren't onboard. SLB is a joke."

Pros: "The crew was very kind and welcoming all smiles and very good mood. The plane was clean and nice."
Cons: "No pillows for sleep, a/c was VERY poor. Hardly any air was coming out, I was sweating the entire flight. I hate that there are no screens."

Cons: "Flight got cancelled, stuck for an extra day in Honolulu. United put me in a hotel for the night, but I have to check out at 11am and the new flight doesn't leave until 8:40pm. So now I'm just supposed to sit around the airport for 9 hours? Plus last night they told me all the other flights were full. But my girlfriend called this morning and also checked online and there was an earlier flight at 7am, that would have still got me to Denver tonight. and there WAS availability on it, but since I got different information from different people, time ran out and I couldn't get on that one. So I lose an entire day of my trip, and have to cancel the appointments I had scheduled in Denver for today. Plus the expense of having to find food in Honolulu for a day. So...yay united. Once again, you're awesome."

Pros: "Everything went well from check in, to boarding, to the flight. Flight attendants were all great and attentive. Flight left a few mins early and arrived 20 mins ahead of schedule. Coffee was FANTASTIC."
Cons: "In flight wifi was inoperative. I could not access any in flight entertainment throughout the flight."

Cons: "Being told that the United Wi-Fi was not working and then being told we could "Rent" tablets to watch movies on. They should have been free or very low-cost."

Pros: "Comfortable seats and good service."
Cons: "Not really flight related, but having the call buttons located on arm rests was terrible and interrupted sleep for everyone whenever someone's arm would bump a button and set it off."

Pros: "-"
Cons: "i paid to upgrade to economy plus, and was seated in the busiest door traffic area near the bathroom next to an obese man whose body literally melted over into my seat. it was the red eye and i slept only 5 minutes! also the flight attendant kept storming by back and forth for the entire flight, which made it absolutely impossible to fall asleep."

Pros: "Window seat"
Cons: "Same experience on ANOTHER 8 hour flight I have NEVER flown on an international flight and NOT received a complimentary meal or two...When I'm flying for 8 hours. On top of that the seats were very small and uncomfortable. I shouldn't feel a person grabbing a magazine or pulling down a tray when I'm sitting in the seat in front of them. I couldn't consistently watch a show or movie for 3 minutes thanks to the wifi and or app on MY Samsung tablet....it's SO sad that you guys couldn't have them already installed like other airlines. This airline is already in hot water, I expected MUCH better customer service. I will do my best NOT to use them again and tell others to do the same."

Pros: "Despite the lack of entertainment options, the ability to upgrade to economy plus made my flight comfortable."
Cons: "No entertainment on board, and you need a plugin installed on your mobile device to make their streaming service work, which I didn't have."

Pros: "I had an excellent flight, really US NAVY we all fly awesomely. Thank You."
Cons: "N?A"

Cons: "$660 in baggage fees for a military traveller who signed up with a U.S. Flag carrier. The whole purpose of choosing United was their baggage limits, instead its just a code-shared flight with ANA as the operator and I end up paying loads to bring home equipment. Will use a budget airline that is more upfront with their fees next time."

Pros: "The crew was awesome very patient understanding and amazing, not having available entertainment like some of the other Airlines in the seat was not very satisfying to say the least"
Cons: "A group of passengers delayed our flight by bringing too many bags on board that were unable to be stored away. I hope the process of boarding and upset a lot of people"

Pros: "Good movie selection, easy and unremarkable flight. Great way to travel!"

Pros: "N/a"
Cons: "We paid extra to have seating together in an upgraded to business class. We paid an additional $89.00 each for this option on top of our airfare. When we got to the boarding gate and we were ready to have our ticket scanned we were told, "unfortunately, you two won't be able to be seated together, we had a seat change that affected your seating." then we were asked to go to the counter at the gate to see what could be done, but there was nothing that could be done, the flight was full. So our money was collected but due to the mess up on seating and loss of our $600.00 epi pen medication we didn't take the flight."

Cons: "Terrible experience ever!!!!! Didn't get economy plus that I paid for, seats didn't recline and luggage got damaged and was not replaces or compensated for."

Pros: "The plane was a newer version so we could watch movies up close and personal, although I'd prefer the option to stop or pause the movie and also to choose to watch whenever I feel like it, like on the Lufthansa planes... those are great! Many choices and full control to pause or start whenever one likes to..."
Cons: "One of the flight attendants wasn't the friendliest, a bit of a "humph" attitude..."

Pros: "We arrived, and were on time."
Cons: "The following points would be totally ok for a 50 Minute business flight, but not to a 5.5h flight to Hawaii. - Luggage costs extra $25 per direction. This amounts to additional 10% of the total costs. Does anyone not take checked luggage to Hawaii? - The lunch was a savory snack. Really, because a sandwich is too expensive? - Entertainment needs to be purchased extra. Use your existing Directv subscription? Of course not. - Power socket underneath the seat - good idea. One that actually works? Oh wait."

Pros: "boarding and only because i have premier 1k"
Cons: "very uncomfortable flight in spite of extra leg room seat cushions hard for someone with back problems"

Pros: "Very comfortable seats and great flight crew!"

Pros: "The flight was smooth. And the wine was good."
Cons: "I paid for 2 round trip tickets and because my son was not there for the first leg, they resold the seat. So they got my money and the other person's money for the same seat. I wanted both seats and paid for both seats. It is theft and should not be allowed. The flight attendant was extremely rude and dismissive. It is a poor practice. You could have at least asked first before rebooking the seat. At least have offered compensation or something. I probably would have said yes Anyway. It's the principle of the process being wrong to the consumer which only benefits the corporation."

Pros: "Once again, no problems occurred on this flight. I was just glad that I was on my way back home."
Cons: "I arrived at 4:58 AM and there was no coffee shop in the terminal 7 arrival area. I had to walk all the way to Delta airlines terminal 5 just to buy a cup of coffee. What. A. Shame."