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One of the oldest most uncomfortable "lay down" seats I've ever experienced. Old plane and old seats that don't lay flat. The seat back does not even recline - at all. Instead the legrest awkwardly extends to fill the gap between a small cubby into which you must insert your feet/legs. I am 5' 11" and could not lay straight but had to tuck my knees. Ticket was also very expensive. Would not recommend flying business/first on Finair from Melbourne to Bangkok and will not do so again myself.

Traditional economy class. Not a full flight so spare seats. Food and drinks were good

Was bumped to a later flight because of inefficiency on part of the airline.

Inflight entertainment, poor that there are no headrest screens on aircraft used for an international flight.

Pretty excellent. I don’t know what the pilot could have done better with the bumping ( there was a storm) nor what happened to my ears coming down into bendigo. It doesn’t happen coming down into Sydney just the return flight. I wonder why?

Loved the staff. The economy seats could have been bigger.

I liked the service, the menu, and the comfort of the seats! Even tho we were seated by the bathrooms, the reclining seats and movie selection was very good, my husband and I didn’t mind at all

It’s a two prop flight so I had problems with my ears on re- entering ! But otherwise fine

The old Plane had not been cleaned properly in a long time.

Planes was old - business class seats looked like they were installed in the 80s