CMH - AKL
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CMH — AKL
7 Dec — 14 Dec1
Return
1 adult
Economy
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Wed 7/12
Wed 14/12
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Good to know
Low season | April |
|---|---|
High season | May |
Cheapest flight | $1,466 |
Average price (return flight) | $2,747 |
Good deal one-way | $2,062 |
Best time to beat the crowds (12% less expensive on average)
Most popular time to fly (6% more expensive on average)
Flight from Columbus to Auckland Intl
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Top tips for finding a cheap flight out of Columbus
- Looking for a cheap flight? 25% of our users found flights on this route for $2,062 or less one-way.
- High season is considered to be April, May and June. The cheapest month to fly is April.
- Morning departure is around 43% cheaper than an evening flight, on average*.
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Top 5 airlines serving Columbus to Auckland Intl
Scores according to KAYAK customer reviews8.4
Air New ZealandOverall score based on 2913 reviews
8.5Boarding
8.3Comfort
8.9Crew
8.4Entertainment
8.1Food
Airline reviews
Cons: "Waited 55 minutes for baggage claim in Auckland. No reason given. I expect better service from Air New Zealand even though I understand the baggage handler’s are different group"
Cons: "Waited 55 minutes for baggage claim in Auckland. No reason given. I expect better service from Air New Zealand even though I understand the baggage handler’s are different group"
Pros: "Great crew and counter staffing. Only took about 10 minutes to get my ticket and half of that was due to some snag with the NZ visa details."
Pros: "I really enjoyed the food as always and overall, I felt very comfortable"
Cons: "I enjoyed my experience overall."
Cons: "Breakfast was not tasty. Options could have been better."
Pros: "The crew was wonderful, very hospitable and friendly."
Cons: "The seating in economy class is abysmal. The seats are extremely small and the rows are to close together. There is no leg room. The seat cushioning is almost nonexistent. It's like sitting and leaning back on a board. On this last trip I had a window seat. I'm 5'4" and 115 lbs."
Pros: "Sat in business class pods. Best flights we’ve ever taken !"
Cons: "Nothing"
Pros: "Business class lay-flat seats and a private cubby."
Cons: "Boarding required a bus ride to a distant terminal rather than direct boarding from the terminal."
Pros: "The space!"
Cons: "Food"
Pros: "Can’t remember"
Cons: "Food selection specially for vegetarian"
Pros: "Nothing."
Cons: "Not being scammed on bag charges."
Pros: "New Zealand Air staff were friendly, informative and courteous throughout the entire flight! I was floored by their service and by what was offered. They even worked to arrange for people to move around (some were packed 4 to a row, but there was plenty of space throughout the craft)."
Pros: "The crew, the entertainment, the cleanliness and the overall experience was lovely"
Cons: "Lights could have gone fully off during a red eye international for sleeping."
Pros: "Upgrading to Skycoach giving extra leg room was well worth it."
Cons: "After scanning boarding passes at gate, flight crew required us to show them again at the plane door. We had already stowed our phones, as I think others had. Minor issue but caused what seemed like an unnecessary backup at the cabin door. Our other domestic Air New Zealand flight didn't require it."
Pros: "The service was fantastic"
Cons: "The plane was very cold inside they need keep the cabin warner"
Cons: "Superb airline"
Pros: "Crew did a very good job"
Cons: "Trip was the roughest I have ever been on for virtually the entire time. Could not sleep. Business class cabin was also had the most noise of any front of airplane experience I have had."
Cons: "$80 baggage fees for luggage over 7 kg. I wasn’t aware of high price and luggage weight restriction until I was at airport"
Pros: "the staffs and the boarding experienve"
Cons: "Narrow Ailes make it difficult to board."
Pros: "Good selection of movies I thought."
Cons: "The flight was delayed by 50 mins. Missed my connecting flight from Auckland, so had to spend 3 hours at the airport. A voucher for internet access would’ve been nice."
Cons: "That is didn’t happen until the next day"
Pros: "Legroom"
Cons: "Late"
Pros: "Reliable service. Flew Air NZ twice without any hiccups. Boards on time, leaves on time. Get a biscuit (cookie), drink, and sweet. Had room on both flights also. Not packed to the gills and enjoyed the aerial view of the lovely NZ countryside."
Cons: "Nothing... didn’t give 5 star due to no monitor/tv for entertainment but with such a short flight it really isn’t necessary."
Pros: "Cabin crew was fantastic! Inflight experience was woderful."
Cons: "Airport personnel were very unhelpful. When I asked them a question, they told me to come back later. I came back at the time they said to and they told me they don’t have time for me. I need to come back another time. I went to another gate agent and she told be to go downstairs to the check in counter for help. That would have taken 2 hours. I called customer service and they answered my question quickly. I just wanted to know if I would be charged a fee to change my flight."
Pros: "Wonderful employees"
Pros: "Nothing"
Cons: "bummed I couldn't even opt in or purchase wifi. being sel-employed and having such long flight - its just a missed opportunity."
Pros: "Attendants were friendly. The agent at the gate rerouted my flight after my initial flight was delayed. She explained she did that so that I could make my international connection in time."
Pros: "There was so much I loved, but what really stood out was the mood was set from the beginning....music, lighting, and the welcome message on the screens that were personalized for passengers. Great food and the friendliest airline crew ever. I also loved the safety video....it wasn't boring even though I knew to he information."
Cons: "I was in the middle of the middle row, but even then....I couldn't complain.....most comfortable flight I've ever been on!"
Pros: "Very friendly and accommodating staff. Good food, comfortable seats, and excellent entertainment choices."
Pros: "Everything was ok."
Cons: "The Auckland airport is the closest I have ever been to burning in hell."
Pros: "Food service"
Pros: "Everything was excellent , no complaints at all. Staff friendly and efficient,food was pretty good , wine nice good flight ."
Cons: "Not enough good new release movie selection was very average/ poor. Your boarding from LAX could be improved. You have two signs about Premium and economy lines for boarding! These are not obvious . There needs to be a staff member or two checking people as they arrive in a line to check they're in the correct t line . Otherwise people don't trailer until they have been in the wrong line until the reach the top of the line . Leads to frustration even before the flight begins! Otherwise great job everyone ! Thank You !"
Pros: "We were allowed to check one bag for free...that's awesome. And we were provided with two full meals on the flight, more food than we could eat. And even a complimentary alcoholic drink! Great selection of movies. New Zealand Air is one of the best flying experiences I've had"
Pros: "everything! Leg room, priority boarding even though we boarded close to last, snacks. That safe feeling :)"
Cons: "nothing!"
Cons: "the person next too me was overflowing in their seat so much they took up a quarter of my spot.. it was not work making the flight uncomfortable by making a stink about it but I paid for a whole seat not 3/4 of one!"
Cons: "Just a bit cramped"
Pros: "Entertainment was good, crew was nice, flight was very smooth"
Cons: "Took forever to take off, but not company fault"
Pros: "everything"
Cons: "nothing"
Pros: "everything"
Cons: "Nothing"
Pros: "seat crew food entertainment"
Cons: "no wifi"
Pros: "Flight had gluten free meals. Crew was professional"
Cons: "45 minutes late so missed connecting flight. While anz booked me on the next flight, international flights shouldn't be that late"
Pros: "We flew premium economy. The staff was wonderful great first experience! I really wish the other three crews could have kept this momentum going as my other flights with ANZ were less than thrilling! The flight attendant staff was phenomenal on my iah to akl leg. My crew on the akl to iah leg. Brandon gave the initial intro and seemed to follow the original crews standards. Unfortunately, we had an older flight attendant who seemed less than thrilled to be with us this flight."
Cons: "I wish I could give a true rating of ANZ as their crews apparently don't follow any protocol for providing the same exceptional service received on my maiden flight with them."
Pros: "Watching movies made flt not being go by faster"
Cons: "Not being able to just order a beer....yes, I did on screen but still was not able to buy cuz said service was closed. This after flt attendant told me to use screen to order n pay. She eventually just gave it to me after trying to do it herself unsuccessfully."
Pros: "It was s safe flight."
Cons: "I didn't feel valued and appreciated. Poor options for complementary food service."
Pros: "Crew helpful, congenial."
Cons: "Anticipated more legroom based on seat chart diagram."
Cons: "Nobody believes in offering decent food anymore. Flying was so much better 25 yrs ago. Soon we will have to pay to use the toilet."
Pros: "Staff and the cleaninless of the plane."
Pros: "amazingly pleasant crew, great food, efficient service, very comfortable."
Cons: "Nothing!"
The flight attendants were great. Food was pretty good and for dinner there were 3 choices Breakfast 2 choices.
Service
I've always preferred Qantas, and the service is still generally good, but someone has taken their eye off the food offering. Back from NZ it was noodles with a sauce in a cardboard box. No cheese and biscuits, no sweet. Air Tahiti/Air Cailin, etc.. give a decent meal while on International.
Pros: "Crew and beverage options were great."
Cons: "Seats could have been more comfortable. And slightly more leg room would have been preferred for a 14hr flight."
Pros: "Very comfortable flight. The full range of entertainment made the time go quickly. Professional crew."
Cons: "I know it's an airplane, but even so, the food was astonishingly bad."
Cons: "We booked vegan meals which came and were pretty good. But afterwards, the cabin crew handed out icecreams and then Fantales and had no vegan options for those treats."
Pros: "The crew was very friendly and professional. The aircraft was clean and well maintained. Food and entertainment were great."
Cons: "Completely satisfied."
Cons: "Entertainment system was playing up and crew had to reboot it several times"
Pros: "Service from the moment of getting near the booking counter was excellent. Flight was on time and staff were great."
Cons: "The sandwich for lunch was boring and the bread was not very nice."
Pros: "Good movies make for a quick trip"
Cons: "I booked emrits but i was boaded on quants"
Cons: "Less gate changes"
Pros: "ENTERTAINMENT. ONE STAFF MEMBER DID HER BEST TO LOOK AFTER ME DUE TO THE TERRIBLE SEATING ISSUES."
Cons: "I REQUESTED AND WAS GIVEN A WINDOW EXIT SEAT AS I AM TALL. THE SEAT HAD NO WINDOW AND HAD A HUGE EXIT BARRIER IN FRONT OF ME SO IT WAS VERY UNCOMFORTABLE. THE STAFF TOLD ME I HAD TO PUT MY SHOES BACK ON BECAUSE I WAS IN AN EXIT ROW. A DIFFERENT STAFF MEMBER SAID IT DIDNT MATTER"
Cons: "Baby stroller was sent to baggage claim. I had to walk with small baby and a bunch of bags through all steps instead of using the stroller."
Pros: "Good seats and leg room in economy. Crew and service were friendly and enjoyable."
Cons: "Information from Qantas on the last minute delay to the flight and ongoing changes to the timing, was poor. We got most of our information on the delay and timing was largely from other sources."
Pros: "All inside the realm of the expected"
Cons: "Seat was uncomfortable"
Pros: "Healthy airline food option, friendly helpful service, use of name and I'm on the bottom rung of ff status??"
Pros: "everything was lovely"
Cons: "the outdated on flight entertainment system"
Pros: "Friendly efficient service. Lots of smiles. Food was great. Very comfortable seating"
Cons: "Toilet was very cramped USB charging plug not working. Pretty average range of movies."
Cons: "Flight was nearly an hour late leaving."
Pros: "I don't remember much about this plane. It was nice to get food service for such a short flight. I believe we had the two seats to ourselves, and they were comfortable."
Pros: "Wonderful staff, the flight felt quick and easy."
Cons: "The food, there was no vegetarian option."
Pros: "The crew was always courteous, helpful, and patient with everyone. They just seemed to have much better attitudes than I’ve seen with other airlines, at least this crew did. Even the food was good!"
Pros: "Delay on LAX to bNE was too late for us to make the connection. And our bags were lost as a result."
Pros: "Boarding from an obscure gate, then being bused quite a long way to the plane was slow and tedious. There were many queues and delays along the way and the plane was late leaving. Food was not great but we we were not offered anything to drink not even water with the meal until we had finished eating. I know crew works hard but that seemed a time management problem. There is no service involved plonking down a tray. Water could be included."
Cons: "All of the above."
Pros: "Had problems with check in because of china eastern mishandling our baggage, the Quantas staff got everything sorted for us. Plenty of leg room on the flight and the cabin staff were fantastic, only thing that let it down was the food choice, but, as it was only a 3 hour flight this wasn;t really a problem. Would gladly fly with them again any time."
Pros: "Actually had wonderful vegan food for us. Express lane through customs/security. Separate biz check-in that actually worked. Good entertainment. Qantas Biz Lounge about the best lounge I've been in - just wonderful."
Cons: "Cant think of a thing."
Pros: "Staff service was excellent."
Cons: "Paid for Qantas but got Latam. Not at all the same quality of flight material. Heat hearing strange clicks that I have never experienced on other flights."
Cons: "Checking process could use some improvement; LAX check-in counter staff was NOT customer oriented; got the feeling that either they hate the job and had a bad day?"
Pros: "Service was good"
Cons: "Delays are too often"
Pros: "everything"
Cons: "When my bag got lost"
Pros: "Crew were lovely, friendly and very helpful."
Pros: "I got to my destination safely and on time. Food and service were above average."
Pros: "This was AA flying for Quantas and it was all very nice; the taste of the food left something to be desired, but it was all decent portions and we were fed three times. The staff was terribly accommodating and friendly. The entertainment was top notch! The flight was smooth and was as comfortable as a 12 hour flight can be. After the hellish experience I had at both O'hare and LAX, it was a lovely way to end/begin the trip."
Cons: "Nothing, really."
Pros: "Food was good"
Cons: "Very poor legroom, felt very cramped for an international flight. The infotainment system in my seat, and some others didn't work."
Pros: "On time dep and arr."
Cons: "Nothing specific."
Pros: "They serve drinks and snacks, which is over two nights these days the entertainment was good, and the seating was average."
Cons: "We have a layover in Brisbane. It would've been nice to have a direct flight from Cairns to Auckland"
Cons: "That the flight was delayed and we are already getting there late to begin with."
Cons: "There was a known 3+ hr delay in Auckland for the second part of the connection through to Sydney, that wasn't advised during the flight. It caused quite a lot of difficulty for the Qantas Lounge Staff who were asked questions and unable to assist as it was operated by LATAM (LAN)"
Pros: "Luckily the flight was only 3 hours"
Cons: "Most uncomfortable seat (smallest, least leg room would not recline, no padding) that I can remember. Baby not just crying but screening in the seat behind me and crew did nothing."
Cons: "Minimal food and drink service."
Pros: "Getting there in one piece."
Cons: "Very small selection of movies and shows. Breakfast meal horrible. Heartburn within half hour."
Cons: "Lost a piece of our luggage--but very diligent about finding it and getting it to us the next day."
Cons: "1. Qantas was not interested in the fact that we were seniors and and that we were distress from our flight from USA. KAYAK SEND THESE COMMENTS ON TO QANTAS My phone no here in New Zealand is 0223446325 I can be contacted on this no. for more comment."
Pros: "Quick layover"
Cons: "Food used to be so much better."
Pros: "When checking in, the lady at the counter gave us great instruction on how to board and what to expect in customs when we landed in New Zealand."
Pros: "In-flight entertainment system (on-demand), on-time arrival, decent food."
Cons: "Announcements at boarding gate were impossible to understand -- very muffled."
Pros: "Wrote a story published in the Samoa News today"
Cons: "Never got my bag in Sydney and I am enroute to the Kingdom of Tonga now"
Pros: "Screen size is better and bigger"
Pros: "in flight experience - ability to preselect food. A380 is a great, quiet airplane."
Cons: "the process at LAX - old airport, long queues. needs updating."
The flight was delayed for five hours due to airplane issues.
So much fun to be delayed 3.5 hours so you land at 12:12 a.m. CT and then discover there are planes stacked on the tarmac but no open gates. We’ve been sitting in a hot plane for 1:20 and have no estimate when we’ll get a gate. This was poor gate management by American Airlines and DFW. Every AA flight I am on of late has been problematic at best.
Cons: "Old planes, disinterested crew, full flight"
Cons: "30 min to de-ice an E170? Why?"
Pros: "Amazingly helpful and friendly crew."
Cons: "Affordable fares equates to small space."
Pros: "Seats felt thin"
Pros: "The crew was great. They especially did a remarkable job keeping bathrooms clean."
Cons: "Food is definitely not as good as international airlines."
Cons: "There crew was not welcoming nor understanding of the passengers' frustrations caused by the delays. There was no air-conditioning on the flight, no air circulation to speak of. No food was served due to turbulence or so we were told."
Pros: "Tim was great!"
Cons: "The a/c wasn't working. Flight attendants acted annoyed by the people flying, no connectivity to gogo inflight."
Cons: "Coach seats are cramped and little under seat space in window seats. Plus CMH de-icing was a mess (although not AA’s fault)."
Pros: "The service representative at check in was very helpful and went above and beyond to assist my husband and I. American Airlines was outstanding on all fronts."
Cons: "However my overall experience with kayak and csfare was poor as they made a mistake on the name on my ticket that was not found until the day of my international flight and once I got a hold of customer service after calling 4 different numbers... most did not have 24 hr service... they stated they were unable to assist me and had no other options or solutions. American Airlines tried to help and eventually were able to accommodate me through purchasing a new ticket and ensured my husband and I were still sitting together. Kayak and csfare basically told me sorry for your luck. I will not use this company again."
Pros: "Take offs equaled lands"
Cons: "Dirty and tied plane seat way to tiely spaced. Disinterested crew. I hate stowage"
Pros: "The gate agent in Columbus was in a wonderful mood."
Pros: "short flight"
Pros: "Biscuits are awesome"
Cons: "WiFi is a little confusing. App didn’t work."
Cons: "Flight delay at every single step of the way Crew was great though"
Pros: "Speedy, professional, clean, overall wonderful trip! Hoping for same upon return!"
Pros: "The seats were quite comfortable."
Cons: "My bags didn’t make any legs of the trip. AA should allow downloading the app on the airplane."
Pros: "Excellent service gate to gate."
Pros: "Nice crew"
Cons: "Delayed and didn't try to speed up the delay"
Pros: "Nice legroom! Easy boarding, everything good and on time. Short flight so didn’t use entertainment."
Cons: "Delayed by 90 minutes."
Cons: "American wins tge coach torture contest!"
Cons: "American Airlines won't let you buy emergency row exit seats (or bulk head) because the 'code share' prevents them from advance seat sales. I was told I could do it at check in in Los Angeles. But those seats were sold out long before we even got to LA! I contacted American Airlines Customer Relations about 1 month prior to my flight. I completed their online form detailing the problem and asked if there is any way I could buy extra leg room seats. But they never even bothered to respond. I got the automated email acknowledging receipt of my complaint and assuring me I would be contacted soon. NOT!!"
Pros: "Fast and friendly"
Cons: "For an obviously new aircraft the space between rows was horrendous. I am 5ft4in tall and when I sat down my knees touched the seat in front of me. When the passenger in front of me tilted his seat back I couldn’t even cross my legs! I like Qantas but I have learned to abhor American Airlines (which operated this flight), next time I will probably use Air New Zealand purely because of the seat situation."
Cons: "Food service was not announced. Take off was delayed one hour"
Cons: "Never knew flying domestically with a company named American would be so impossible. A true joke. Never had such difficulties traveling about. Super unsatisfiee and will not be traveling with them again. I urge everyone considering to purchase other airlines as well."
Cons: "The delay in Columbus caused me to miss my connection and have to fly into LAX instead of LGB."
Pros: "Snacks"
Cons: "Could have been given more snacks for 3 hr flight"
Cons: "The seats were really bad, it was our first trip on a 787 and I will never do it again. Not as bad as the Airbus from MIA but considering it's 13 hours it was totally rubbish. We normally fly the 777 with Air NZ, after this we will go back to them. The staff, as always were helpfull and pleasant, the plane was quiet but the seats....."
Cons: "Not enough leg room for tall people unless you pay extra."
Cons: "It was delayed."
Pros: "Was a little slow in starting leaving too little time to drink my coffee and I was one of the first to be served."
Pros: "Food! Friendly crew"
Cons: "Have to pay for wifi use."
Cons: "My flight was delayed 4 times from Columbus to Chicago due to an ATC issue in Chicago. On the 4th delay announcement I had to rebook my international flight for the following day because my connection was leaving Chicago while I was still in Columbus. I had to rebook and get a hotel for the night on my own expense since American Airlines won't pay if it is weather related even though the weather was not the issue, rather air traffic control. The plane we got the next day was a smaller uncomfortable plane with zero entertainment and a crew that projected they would rather be anywhere else. I don't blame them, my experiences with American Airlines had been progressively getting worse."
Cons: "3.5 hours late out of Columbus, minimal if any communication by gate agents, 45 minutes wait for gate in PHL, 15 minutes at gate to get jet bridge to plane."
Cons: "Lost our bag in LAX"
Pros: "Wonderful flight"
Pros: "Flight crew was awesome! Very accommodating"
Cons: "All was good, flight attendants were exceptional"
Cons: "Delayed"
Pros: "Everything was excellent about the flight. I had no issues"
Cons: "Seats far too close together even for cosch"
Pros: "The crew, as always"
Cons: "Being sectioned off from 1st class"
Pros: "NA"
Cons: "NA"
Pros: "As usual the plane was clean and everybody involved with American was very friendly."
Cons: "There wasn't anything that I did not like I wish they gave you peanuts instead of pretzels or chips"
Cons: "2 hour Delay"
Pros: "Easy boarding. Left on time. Arrived a little early. Flight attendants were friendly ."
Cons: "Nothing really. Short flight. Wasn't expecting food or entertainment."
The flight attendants were friendly. The food was ok, but the wine was cheap. I was disappointed!
The Toronto deplaning and then, reboarding to go through customs to get to the flight to Minneapolis- is extremely long and cumbersome for those with walking issues or age issues. There should be an offering for transport from gate to customs to the final boarding flight to Minneapolis. And there are no readily available restrooms either. I believe we had to walk close to a mile from customs to our flight to Minneapolis. There could be someone to direct us or at least ask if we need assistance at some point!
Efficient crew, travel was quick
Short trip and the service was great and courteous. I slept through most the trip so that helped that I wasn’t disturbed. Good wasn’t necessary.
Pros: "Food and beverage service was great, especially the the wine/beer and hot meals on the long flight."
Cons: "Not enough leg room etc. for the long flight. Cushions and blanket were nice."
Pros: "The whole process from check-in to getting luggage was smooth."
Cons: "Food wasn't great. It wasn't terrible either but I've had better."
Pros: "It was on time"
Cons: "For Air Canada to go bankrupt."
Pros: "Boarding easy and not rushed. Crew friendly and laid back - didn’t seem uptight. Nice aircraft. For a long flight, it was surprisingly easy."
Cons: "Economy space is still so cramped for a long flight. Food was fine and what would be expected. Not remarkable."
Pros: "N/A"
Cons: "All passengers had to board 40 minutes earlier than departure time. The air plain door was closed 10 minutes before departure. No reason we had to board earlier. All passengers are only 15-20 people..."
Pros: "The crew was nice."
Cons: "Everything is too cramped. The sound on the entertainment unit is terrible."
Pros: "Not one thing"
Cons: "Too crowded. The service was horrible with cranky attendants. I had to clear my own food tray. Inconsistent and uncomfortable"
Pros: "There was a particularly great flight attendant. I wish I got her name but she was really helpful and pleasant."
Cons: "The crackers that came with my cheese plate meal were rancid."
Pros: "There seems to have been improvements to the check in and boarding for disabled disabled passengers like myself at Pearson. Much easier to drop off luggage and move quickly to the wheelchair pickup area. Staff were courteous and efficient."
Cons: "Spacing between seats continues to be a problem especially for disabled clients. Because I was travelling alone, I was asked if I would move to accommodate someone with a pet carrier that would not fit under the seat they were in. I declined but wondered how they were allowed to board with an oversized case. Also seemed strange to ask a disabled passenger to move."
Cons: "Our flight from Toronto to Houston was cancelled. The staff at the arrival counter was very slow and rude. We wanted to leave by the United flight which was leaving in an hour or so but the supervisor was not willing to do anything. We ordered Asian vegetarian food and it was horrible. Never again Air Canada."
Pros: "The gate agents were polite and the boarding was relatively smooth. Food was fine and flight attendants were Excellent!!!"
Cons: "First point of contact was incredibly rude. First she told me she couldn't find my reservation. Once she did, she gave me a lecture about my married name. Next she refused to let me take my carry on bag saying it was too large even though it fit on all flights to Montreal. Once I proved it would fit with the luggage sizer she had moved on to another customer and ignored me for 10 minutes while I stood there even though my boarding passes were printed. When I got to the flight, I found it could have been gate checked but there was no need as the flight was NOT FULL and my bag fit with no problem at all in the overhead bins. In 35 years of flying this was the worst experience I've ever had."
Pros: "Flight attendants were nice and always had drinks available."
Cons: "Someone directly behind us had horrible body odor. Made for a sickening beginning and decision to always carry some Vicks."
Pros: "flight was smooth"
Cons: "We basically were left without info about connecting flight! Also priority boarding for passengers with kids should be announced. It's not the job of passengers to ask. Crew could use more friendliness and being more helpful in giving directions especially in flight and for connections. The lady that checked us in was the worst. We gave her boarding passes and passport and after checking she gave them back to me in a disorganized way, I had a toddler and I had to stop and arrange my documents first. She did not even indicate where to keep the strollers. All she cared was to see d face of my toddler, in my effort to get d child up from stroller and turn her around to her, she fell and guess what, this lady did not even react! Unflinching, she just wanted to check d face of my 3 year old in case she is impersonating. That being said, some other staff were very friendly so this is not generalizing all to be same way"
Cons: "dirt and stuff on floor between floor and wall, bad, never seen that before in a nearly new plane"
Pros: "Great flight."
Pros: "I paid a nominal fee to get an exit row. I have a perpetually sore hip and I had a pain-free flight."
Cons: "In seat entertainment screen didnt work. Had to wait for nearly two hours to de-ice the plane even though they were expecting freezing rain, they didnt seem prepared."
Cons: "1 hour 35min delay for a 1 hour 40 minute flight!!"
Pros: "Excellent service and attitude from flight attendants."
Cons: "Two passangers coughing the entire flight and not covering their mouth. Terrible."
Pros: "Good boarding routine, I liked that you told people to wait their turn to board. Good entertainment options. We made it safe and sound."
Cons: "Was seated next to a crying/screaming baby for the duration of the flight (5.5 hours). Also was never offered any snacks (cookies or crackers). Landing was rougher then expected."
Pros: "Clean, prompt, attentive staff"
Pros: "Apart from food there was nothing great about the flight"
Cons: "The staff is the worst, the air hostesses are rude and treat you bad. The service is very poor."
Pros: "The plane flew in air and got us where we wanted to go but not on time"
Cons: "Everything else Breakfast a slice of banana bread !!! Nonchalant staff Getting water was trouble"
Pros: "On time boarding and take-off, polite and helpful flight attendants, arrived on time with all my luggage. What else could you ask for!"
Cons: "Nothing"
Pros: "Treatment to old passengers"
Cons: "Hardly nothing except my baggage had been damaged on handling. Some redress is welcome with thanks"
Pros: "The cabin crew was fantastic."
Cons: "The food options were very limited. On such a long flight, I would recommend stocking up more."
Pros: "I thought that things ran very smooth and efficientlt"
Pros: "I liked the streaming entertainment I enjoyed the friendliness of the crew I was pleased with the Canada air app allowing check-in and tracking of flight"
Cons: "The comfortability of the flight was poor. Both my wife and I were too uncomfortable to be able to sleep on out more than 9 hour flight. Leg room bad, seats uncomfortable."
Cons: "Because of a three and a half hour delay on the first leg of the journey, I missed the overseas flight. They out me up in a hotel, but I had to wait 24 hrs for the next flight. There was no attempt to get me on another flight and so far no willingness to compensate me for the other travel I had to rebook."
Cons: "Had delays going to Toronto and returning to Columbus."
Pros: "Had to change initial flight due to passport problem. Customer support was excellent. The man who rebooked our flights (air canada representative) did an excellent job."
Pros: "Got there safely. Smooth ride. Clear night. Great views."
Cons: "It was fine. It was a night flight on a very full plane so of course very hard to sleep in the chairs but not the airlines fault. Staff were busy with the volume of people but did a fine job."
Pros: "Great valve"
Cons: "Delay in boarding by about 20 minutes. Had to stand in line for about 1 hour because we were not allowed in the terminal seating area until the previous plane's passengers disembarked."
Cons: "We arrived from Rome at 3:30 - we wouldn't have made our 5:25 flight to Boston if I hadn't contacted an agent 2 times stating we were STILL in the security line"
Cons: "One flight cancelled and the rebooked flight was delayed 2 hours, causing us to miss connections. We ended up arriving in Montreal 9 hours after originally scheduled going from Columbus, Ohio to Montreal."
Pros: "The flight attendants were great! The in-flight entertainment was fine."
Cons: "The seats and the good were unpleasant. And one of the other parssengers kept opening his window and letting in the sun, despite the fact that it was an overnight flight; the attendants did not tell him to stop."
Cons: "No TV on an eight hour flight. Food was terrible!"
Pros: "Service was great, food provided on our international flight was delicious and more than plenty. Beverages were tasty, the check-in and boarding process was very smooth and well organized. My wife and I definitely had a great experience."
Pros: "Flight and in flight service"
Cons: "Bit chaotic in the departure area and at the gate"
Pros: "Very organized ,clean planes"
Cons: "The seats in this plane are very uncomfortable the worst I've ever sat in!"
Cons: "Over 1 hour waiting on phone and disconnected. Terrible. Check-in people didn't even say one single word of apology. they suggested call Air Canada."
Cons: "The ticketing/gate staff in Calgary are some of the rudest I've ever encountered."
Pros: "Everything went well. You made it easy"
Pros: "The flight attendant was well informed and quite helpful."
Pros: "Smooth flight on time and free of hassles. Crew very polite and kind."
Cons: "100 minutes into the flight hadn't been served any beverage. Coffee wasn't hot."
Pros: "The staff was helpful"
Cons: "Better food"
Pros: ":)"
Cons: ":("
Pros: "Seat was roomier. Food was good."
Pros: "Everything was good."
Cons: "All was good."
Cons: "To actually be on it would’ve been awesome"
Pros: "Despite a technical problem they got us to Newark on time."
Cons: "If they overbooked the flight, offer flight vouchers AHEAD of us being at the airport."
Pros: "Generally efficient, clean"
Cons: "Crew seemed hurried - when asking if people wanted coffee walked by so quickly I did not have a chance to reply"
Pros: "Food was actually quite decent"
Cons: "In-seat entertainment systems malfunctioned for roughly half the flight, which was quite disappointing"
Pros: "The Lufthansa crew was very friendly on all legs and provided excellent service. The good was actually good."
Cons: "The seat could have been more comfortable for a long trip but still better than your typical American airlines."
Pros: "Crew were great, especially considering we had a couple of mishaps travelling with a five year old and five month old. Despite being a mega long flight it was comfortable and we were well looked after."
Cons: "Seats are a little narrow on the exit rows and bulkhead as the armrests accommodate the TV and tables. This also means they can’t be moved. Not unique to Air NZ though."
Pros: "Agent at the gate"
Cons: "My seats changed so my son and I were not sitting together. The agent at the gate was wonderful and got us seated together."
Pros: "comfortable"
Pros: "I got super lucky and had three seats to myself, it's a long flight just over 12hrs and good sleep is precious. The entertainment options were excellent and I watched some great first run movies. Food was quite good with options, beverage service standard. Restrooms were readily accessible and "clean.""
Cons: "We left SFO an hour late waiting for a handful of late passengers - good for them though, eh? The rest of the passengers on plane were packed in like sardines. Seemed to me that too much space on plane dedicated to the premium 'cabins' for the uber rich, but they were interesting to look at."
Cons: "Check in clerk was mean nasty and said several times we could not fly because we didn’t have our tickets rather then helping us use the airport printer to print our tickets she said you can’t print you ticket until you show me your ticket. She should be fired it was united airlines won’t fly them again"
Cons: "Weather delay"
Cons: "Sat in the very back row. Seemingly had less space than any other row and got hit by every person walking to the bathroom. I know united can’t control how often ppl go to the bathroom but this was a rough flight with constantly having ppl out of their seats. Crew was great!"
Pros: "See above"
Cons: "See above"
Pros: "Less than an hour in the air- commuter shuttle"
Pros: "Excellent crew."
Cons: "Air traffic control delay."
Pros: "Seats are too narrow. Passenger next to me was so big he was sitting on my seat."
Cons: "Seats are too narrow."
Pros: "From Washington to Albania everything was great."
Cons: "The boarding at the first flight from Columbus to Washington was the worst flight I ever had, peoples who worked there were really rude and disrespectful not to only me but to a few passengers especially a lady who worked at the ticket both."
Cons: "Our originally scheduled flight out of CMH was cancelled within minutes of getting through security. We were told to wait for another flight-which was scheduled to depart 3 hours EARLIER, but had yet to depart. 3 hours later THAT flight cancelled, and we were rebooked for a flight the following day. So we were out our first night's accommodations as well as transportation to/from the airport that day. The next day we boarded our scheduled flight, sat on the tarmac for awhile, then went back to the gate and de-planed for some unknown reason. We were then re-booked on a different airline. THAT flight was then delayed, which would have caused us to miss our connection to EDI. The ticket agent worked for an hour to find us a flight to EDI that wasn't going through Newark (delays from hell) or Chicago (weather from hell). She finally put us on a flight with an all-too-brief layover in Amsterdam after a connection in Detriot. At this point we have boarding passes coming out our arses, It's 5pm and I haven't eaten since 9am, and we're STILL not out of our departure city. Our projected arrival time was going to cost us ANOTHER night's accommodation, as well as cause us to miss previously paid for engagements. 2 more delays allowed us to finally land in our destination about 40 hours after our original itinerary, with no apology or effort to amend the situation in any way."
Cons: "It was also cancelled on my return flight with no prior notice ! Never again"
Cons: "They were cancell my fly let me sleep in airport never fly to united"
Cons: "Food and crew."
Pros: "The flight was delayed serial times."
Cons: "The flight was delayed several times."
Pros: "So I made and didn't get assaulted. So I guess it went well."
Cons: "The small commuter planes used for the trip are not smooth rides at all. Very uncomfortable"
Pros: "It was comfortable"
Cons: "lots of turbulence but that happens"
Cons: "Lots of delays, not so friendly flight attendants..."
Pros: "Crew worked hard and were terrific."
Cons: "Our flight was cancelled, bad weather was the day before our flight, not the day of our flight (the day of our flight which was sun). We now got rebooked for wed. That's 3 days we didn't plan to be in Columbus oh. That seems excessive."
Cons: "Delays no good..."
Cons: "They turned the flight around, getting us home hours later than what was supposed to be"
Pros: "We ended up with the exit row seats - awesome, especially for my 6'6" husband."
Cons: "We each had one bag- a backpack for him and an incredibly small roll bag for me. We were told we absolutely had to check the roll bag as space was limited. There were 3 off duty flight attendants sitting next to me and each had 2 large bags. Multiple other people had multiple oversized bags they were allowed to carry on. This infuriates me. I brought one bag, and a smaller than regulation one at that and I had to check it because other people were allowed to bring multiple bags. If you know a flight will be a tight squeeZe, limit people to one bag each."
Pros: "Crew and they kept you well feed"
Cons: "I just could not get comfortable"
Cons: "Rude attendants."
Cons: "During my round trip my flight was delayed 4 times and canceled twice. On the first cancellation I had to get a hotel room because the next flight wasn't for 24 hours. Then, that flight was canceled but the booked me on another airlines. At first they were going to make me wait another 24 hours until I had told her that I had already did that once. The desk clerks were rude on every encounter."
Cons: "Delayed and delayed and at last cancled the flt. It's Uniteds tradition to cancled the late evening flt. Stupid airlines."
Pros: "attendant was very helpful and friendly"
Cons: "flight was late and missed my connection, causing me to wait several houes to nake the connection to SLC"
Pros: "Good price and good flight."
Cons: "Overlay at the airports were tiring. While going into USA, in chicago I had to stay overnight for the next flight. While coming back, in Japan, I had to stay overnight for the next flight."
Cons: "I didn't like the boarding procedures by groups. I also was forced to check my carry-on, even though after boarding there was plenty of room in overhead storage. Because I was in group 5, they assumed it would be full. They didn't check or allow me to check."
Cons: "Additional fees for extra space were 1/3 the cost of my flight"
Pros: "Nothing everything was horrible absolute terrible customer service"
Cons: "Didn't offer vouchers or accomodations Classified delay as weather when we were told in Ohio it was a mechicanical I was extremely distraught began crying horribly became extremely dehydrated & went into urgent care once returning to PHX"
Pros: "Everything was fantastic"
Pros: "I enjoyed the great service, entertainment and the quickness of the flight."
Cons: "None"
Pros: "Fast puddle jumper from CMH to IAD."
Cons: "United has replaced all gate agents with contractors. It is abundantly clear. No stakes in customer service, these folks are just slightly above automated robots following scripts verbatim with poor skills speaking English."
Pros: "The crew was very kind."
Cons: "The temperature control was ridiculous!!! One minute it was 40 degrees and the next it was 90. People were putting on coats and hats, taking them off and putting them back on the entire flight. It was horrible and there was NOTHING relaxing about this flight bc of it. The crew announced the inflight entertainment and gave directions on how to use it. Thirty minutes later, they informed us it wasn't working. So nothing to distract us from the horrible temps!!! Pull this aircraft out of service and fix the temperature!!!"
Pros: "Got home early no delays good seats"
Cons: "All my tickets states see attendant for seat so I was worried I didn't have a seat"
Pros: "Window seat. On time. Courtesy of staff."
Cons: "Cramped. Tight fit for such along flight. Squoze in."
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