Daily cleaning, installation of cabin HEPA filters on flights from Christchurch to Melbourne
Singapore Airlines, Air China and Emirates have all waived their change and cancellation fees on flights from Christchurch to Melbourne. Confirm policies on booking site.
Flying to Melbourne from Christchurch requires at least one stopover, as there are no direct flights for this route. The shortest flight duration is 3h 45m.
The cheapest return flight ticket from Christchurch to Melbourne found by KAYAK users in the last 72 hours was for $716 on Jetstar, followed by Air New Zealand ($834). One-way flight deals have also been found from as low as $357 on Air New Zealand and from $388 on Qantas Airways.
If your flying dates are flexible, you should consider flying to Melbourne on a Friday, as we generally find the cheapest rates on that day for this route. On the other hand, Tuesday is the most expensive day to fly from Christchurch to Melbourne. For your return ticket, we recommend flying on a Wednesday and avoiding Fridays for the best deals.
When flying out of Christchurch you will be using Christchurch. You will be landing at one of these airports: Melbourne or Melbourne Avalon.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Christchurch to Melbourne.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Melbourne from Christchurch is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Melbourne with an airline and back to Christchurch with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Melbourne from Christchurch up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The corn chips!"
Pros: "I like how everything went to be honest. No complaints :)"
Cons: "I enjoyed it all :)"
Pros: "Great entertainment"
Cons: "Overall great"
Pros: "Lovely, friendly crew!"
Cons: "No seat selection available on line, so stuffed in the back. No place for luggage. No soft drinks on flight. Mexican chips??? What’s that about?"
Cons: "You could have warned about the 2nd bag fee! I paid $80 for having a 2nd bag!"
Cons: "We got off an hour and a half late as there was an audio technical problem."
Pros: "Flying Air NZ is a pleasure. You guys generally do a very good job. Even though the flight left late I was impressed with the Pilot announcement to allow connecting passengers to leave the plane first, and all others remain seated."
Cons: "The flight left late, making it stressful to catch my connecting flight in Auckland."
Cons: "Basic flight with no frills"
Cons: "Entertainment and seat comfort"
Pros: "on time, crew were friendly"
Cons: "have to pay to watch movie"
Cons: "$80 baggage fees for luggage over 7 kg. I wasn’t aware of high price and luggage weight restriction until I was at airport"
Cons: "When I booked this fly, no one tell me check in luggage has to be charged"
Pros: "the staffs and the boarding experienve"
Pros: "Appreciated check in staff who professionally answered our requests re routine steps to process check in. Only regretted that we weren’t aware (perhaps we missed announcement) that my husband who is still recovering from knee surgery was not aware we could have boarded from the forward entrance and avoid the descent and ascent via rear entry."
Pros: "Agents went above and beyond to help. Wish I had names because I was REAL impressed at how much they helped to get our bags checked. My son had purchased my ticket and not bought luggage voucher. They helped me get online and buy voucher. Would recommend airline to anyone traveling in that part of world."
Cons: "It was a very positive experience. No complaints. I will definately fly Air New Zealand when that is an option."
Cons: "The lack of communication with everything from queuing to board, to food allowance."
Pros: "Crew were lovely."
Cons: "Had a lot of hassle adding baggage to this leg of my trip on booking. At check in i was asked to pay $130 for baggage, which was no surprise. Luckily Air New Zealand ground staff sorted it out and I did not have to pay. I will book direct with the airlines next time."
Cons: "I was connecting on an International flight on same airline, New Zealand Air, and did not see where I was required to pay for our one checked bags for my wife and I. When I checked in on line I was not notified that I should buy the checked backs online so assumed one bag each was free. Instead we were charged $nz120. This is not acceptable and I would like a refund. Please help on this request. Thank you."
Pros: "The regional flights are nice and quick with no frills or complications. Everyone is in one cabin and you can quickly board using kiosks at the gate."
Cons: "You might want to bring a book on this flight or something as their in-flight video and adverts are all you'll really see in terms of entertainment."
Cons: "We were late arriving, the cabin crew although they were pleasant, didn’t do enough to allow the passengers to get off first, for the connecting flight. Malaysian airlines stayed in the runway, fixing an engine and the pilot said they were delaying the plane, driving in for passengers to disembark. After being told by cabin crew that a number of us were late for connecting flight, that they were going to wait for us, they didn’t and we were told we had missed the flight. We were kindly put on the next flight which wasn’t until five hours later. Unrealistic scheduling causes is to miss our flight and had us sitting at the airport for four hours, making it an unnecessarily long day. Not impressed."
Pros: "It was operated by air New Zealand so the service was top notch once I was able to resolve all other issues boarding."
Cons: "We had a flight bought on virgin Australia and operated with air New Zealand. The air New Zealand part was all great plane boarding etc, the horrible part is that we bought baggage allowances with virgin and they never transferred the information to air New Zealand. So there I am from the USA in a foreign country boarding a flight being asked to pay 500 nz dollars for a few kilos when I had already paid for it. Having to produce emails and payment information on something I had done months in advance. Overall I won’t recommend virgin next time I’d book directly with air New Zealand"
Pros: "Meal was excellent"
Cons: "Would have liked a blanket, it was a bit cold."
Pros: "Flying over the country of NZ."
Cons: "Crying kids."
Pros: "Attendants were friendly. The agent at the gate rerouted my flight after my initial flight was delayed. She explained she did that so that I could make my international connection in time."
Pros: "I liked that it got me from point a to point b. I had to pay extra to watch movies, no meal on an international flight (tbh I'm not sure what I ticketed and didn't tick while booking, but I mean it was nz to aus, come on)."
Cons: "Not getting my luggage across the ditch, paying for movies as an extra, no meal."
Pros: "Comfy seats, the flight was basically empty so I got my own row. Very nice flight attendants. Pilot kept us updated on timing and storm movement."
Cons: "Flight was delayed twice, seat hadn’t been swept for garbage from the previous flight (wrappers and used tissues in the seat pocket)."
Pros: "Quickest boarding ever - Have hardly seen an airline having people board through the rear entry Super fun safety video All-in-all a great experience"
Pros: "The check-in process was extremely simple and easy. The staff were very friendly and happy to help. They didn't make a huge deal out of small problems, as so many seem to like doing."
Pros: "Very friendly staff, speedy boarding, nice comments from the captain."
Cons: "Boarding is an issue. Please have more staff in the early stages of boarding to make sure people go to the correct lines . It's not immediately obvious and leads to frustration . I wasn't too bothered as I worked it out quickly but I could hear many others expressing their frustration around me . I was disappointed in the movie selection. I wanted more new release movies to choose from . Cabin crew friendly and polite . Love the wine ! Put up with being cramped .. would love more leg room but overall very happy ! Thank You everyone involved !"
Pros: "I was very impressed by the entire experience. Boarding and disembarking at front and at rear of plane, good spacing between seats, cookies, entertainment options... and lovely flight crew. Thank you Air NZ!"
Cons: "Nothing I can think of. Very happy with the flight."
Cons: "Air New Zealand needs to manage double door boarding a little differently - a ticket checker needs to be at the split point - to streams of passengers trying to find their seat in opposite directions just doesn't work."
Pros: "Staff & aircraft were good."
Cons: "Flight was little late but not too bad."
Pros: "Things generally went well on this flight; you never know what you're going to get, and this was successful- all went well!"
Cons: "Wasn't all that bad!"
Pros: "We flew with Air New Zealand a few times during our trip and every flight was absolutely perfect. Staff was nice and helpful, the cabin was comfortable and everything from checking in to walking off the plane was easy."
Pros: "Unlike the American flights, they actually served a light snack (not pretzels and nuts) and offered complementary wine and beer. The ride was pleasant."
Cons: "For the economy passengers, we had to go down a flight of stairs onto the tarmac and then back up on a portable stairs to get onto the plane. The same was true when we were deboarding the plane. This has more to do with the airports than with Air New Zealand."
Pros: "Not a problem, anywhere. For a long day, that is appreciated."
Pros: "Fr]iendlyt, efficient flight attendants"
Cons: "departed to late .. nearly missed connecting Auck- Hong Kong. Suitcase was left behind .. will receive 498 hrs later .. not good enough"
Pros: "Free cookie!"
Cons: "Using a 777 meant longer check in time and was much longer arrival time and baggage collection. Meant I was stuck in Auckland traffic because of the extra time"
Pros: "Some of the crew were excellent service wise"
Cons: "Some of the crew were less than what I would expect service wise"
Pros: "The best ever business class check in and superior lounge and breakfast."
Pros: "Food, service, comfort was all very good."
Pros: "the crew were awesome, the food okay, it's the first time I've been able to say exellent to flying with air new Zealand today, the past trips have been stinkers, there crew really bad, they put us off flying with my own country's airline so sad, the first leg was cancelled because the flight got in late, with no txt or any warning before we got to the gate, so maybe we will just try them again, because this last trip from Christchurch has eased some of the past pain"
Cons: "The baggage handlers destoyed my case, there the same the world over because of the furious pace, they don't care for your posesions weather there precious or not, this is the real sad point when ones flying a lot,"
Pros: "Air New Zealand provided excellent customer Service - from check in to arrival. People make all the difference but their aircraft was awesome."
Pros: "Always the kiwi service"
Pros: "Service etc etc absolutely fine"
Cons: "Handling at Melbourne Tullamarine was poor. The plane landed on time but was sent to the wrong dock and that caused a lot of time wastage. This seems to happen in Australian airports more than anywhere else."
Cons: "Koru club boards too late. If you're in rows 10 back then all the luggage space is taken."
Pros: "Friendly quality staff, good aircraft."
Cons: "The flight crew and gate crew were the rudest I have seen in my entire life. They acted as if they were too good to acknowledge passengers and ignored the flight attendant light and other efforts to get their attention to ask a question."
Cons: "Really, nothing"
Pros: "Seats comfortable. Entertainment was extensive. Food was good!"
Cons: "Landing was rough!"
Pros: "Crew was super nice and accommodating. Entertainment was the best selection I’ve ever seen."
Cons: "It was impressive. Can’t yhink of anything."
Pros: "Crew were excellent"
Cons: "The TV was small and poor resolution and brightness. Also no USB power at my seat."
Pros: "Crew was friendly. Comfortable."
Pros: "The entertainment system. Easy to use and huge variety."
Cons: "The crew seemed very immature. They were more interested in gossiping about their social life and seemed to consider the job as secondary to why they were there."
Pros: "Easy check in and comfortable flight. The crew are very helpful."
Cons: "Couldn't get my preferred isle seat or sit with my wife who was in a different row."
Pros: "The crew was both friendly and attentive. I was satisfied with their interest."
Cons: "I found the boarding experience in Dubai to be quite tedious. We were shuffled around here and there and getting on the plane itself was tough."
Pros: "Information from the captain"
Cons: "Serving alcohol to someone who had consumed a lot, difficult for the crew to know though."
Pros: "Everything was great"
Pros: "My children enjoyed their first flight they were very well spoilt on the flight also the care they took with my mum."
Pros: "Leg room is always great!! Also the staff a brilliant!!"
Pros: "The flight was incredibly comfortable, and Emirates reputation is well warranted. Service was impeccable and food was great. Seats were great, especially in business."
Cons: "Overall business class was great, however I didn’t like the placement of the remote at my left shoulder. I hit rabdom buttons a few times and it changed the channels and I would have to re-search for the movie I was watching. Everything else was absolutely perfect."
Pros: "pleasant staff excellent movie selection decent food"
Pros: "Ease of checkin"
Cons: "Delayed take off Delayed baggage retrieval’s"
Pros: "This was operated by Qantas. Nice movie/music setup. Crew friendly"
Cons: "Food plentiful but meat was tough and pretty instututional in taste. Couldn’t eat but half of any meal"
Pros: "Quality airline -new and clean plane with good seats and AV set up"
Cons: "length of flight...."
Pros: "Nice airplane, good entertainment, good food, ontime service, pleasant cabin crew"
Pros: "I liked that all the families were in a separate area on the plane. Food and drinks on offer good, baggage allowance good and the leg room was good."
Cons: "The delay to get on the flight, hard with a toddler."
Pros: "everything was perfect i really enjoy my flight with Emirates i recommend everyone to fly with Emirates best experience ever"
Pros: "Level of entertainment"
Cons: "My companion ‘s screws wasn’t working. The stewardess was advised twice but nothing was done"
Pros: "In every way this was an excellent flight."
Pros: "Nice ontime flight."
Pros: "Decent food, real utensils, free wine, excellent entertainment system, free limited wifi. Try finding that on a budget airline"
Pros: "Comfortable seat, even in economy class. Very quiet engine noise. Extensive in-flight entertainment. Attentive crew."
Cons: "Boarding experience was cumbersome and overly complicated. After going through the whole security screening process to enter the departures area (I boarded in Singapore), the whole security process is performed again to get to the gate. Why do I and my carry-on luggage need to be checked twice? Once at the gate, all passengers are herded like sheep into an area that has insufficient seats for the number of passengers, so many are left to stand or sit on the floor. If the airline wants to use a plane that carries 500+ passengers, then use a gate that can accommodate that number."
Pros: "Travelled economy and it was very good. Would love to try business class sometime. Staff excellent food very good."
Pros: "New aircraft."
Cons: "Not enough storage space. Beds not the most comfortable. No wi-fi."
Pros: "The food and service. Toilets are clean"
Cons: "Should watch on how many beer/champagne the steward serving to the customer as we had an old man who is super drunk sitting beside us and keep asking for more. Should also include toothbrush for our overnight flight as we reached Melbourne in the morning."
Pros: "Pretty uniforms and good service: Polite, gentle, helpful"
Pros: "They were on time and excellent service all the way. It couldn't have been better."
Pros: "Great service all round and lovely staff on board! A delight to fly."
Pros: "The plane. The thoughtfulness of the crew. My seat's location. I was lucky to be in the front center! The flight information display. Flying at night across the Tasman Sea it was as though we were stationary (apart from a little vibration as we crossed the Southern Alps). Besides, the Air Bus is so quiet (comparatively). Oh yes. One other thing: the fare."
Cons: "We are vegetarians (not vegan). I wasn't keen on the chicken/fish option. But I didn't complain."
Pros: "Everything else was good besides the below content."
Cons: "The customer service. After the meals came I pressed my button for assistance and was not attended to at all, there was over an hr before our flight was due to land. I didn't want to move from my seat as the person beside looked busy at work and I didn't know where I would go because I couldn't see any flight attendants anywhere."
Cons: "Headphone was taken by crew the moment plane landed."
Pros: "Upgraded to Business Class. On a A380 its really significant."
Cons: "The crew was abit too talkative during non-service."
Pros: "Really comfortable, good service."
Pros: "The economy was just as well served as Business Class. There were 22 different countries represented in the crew on the flight. We were served a hot meal and a cocktail. Also, had more leg room than normal. Very efficient boarding system, as well."
Cons: "There wasn't anything about the flight to and from Sydney to New Zealand we didn't like."
Pros: "I requested a blanket for my Son and was told there was none available....."
Cons: "On disembarking I notice a various overhead compartments with bags full of blankets. Why was a deny a simple Blanket? This is unacceptable in an airline that praises itself to be one with the best customer services.......Bad, really bad...."
Pros: "Everything was great. I didn't want to get off the plane."
Pros: "Emirates is always excellent however the crew were not very engaging"
Pros: "Fantastic service all around"
Cons: "Seat could have a more comfortable bottom and IFE was a bit dated"
Cons: "Little information provided during the boarding process and long wait. On the flight, the general service was OK"
Pros: "seats reclined nice, movie selection great"
Cons: "i didn't care for the manner in which you are charged for baggage fees"
Pros: "Loved the space and comfort and friendly crew"
Cons: "I travel overseas 1 to 2 times per annum. I've always chosen flights based on economical costs only, and most times disappointed by the level of service, quality and overall feel. This time recently, I chose Emirates airline and was impressed by their overall offering. I'm now converted and will fly Emirates ALWAYS!!"
Pros: "The spacious seats and the in-flight service"
Pros: "The extra seating space - made the long journey A bit more bearable and relaxing."
Cons: "Airlines waste a lot of time and money preparing food that is mediocre at best. Just offering simple orange juice , tea coffee and a muffin to keep people going would be better as it's such a short flight."
Cons: "Absolutely hopeless baggage delivery/collection. Almost as long as the flight"
Pros: "Very friendly crew."
Pros: "I liked that nothing was a hassle to get to, the staff were amazing and the pilot was well-skilled."
Cons: "My only con was the fact that there were many people around me coughing. That's not your fault though, I understand. But still, it was nasty."
Pros: "crew amazing seat to tight"
Cons: "wider seat"
Pros: "The departure was on time and arrival before time. The comfortable headphone The menu with possibility choose a dish before hand."
Cons: "Passport control in San Francisco took a very long time."
Cons: "Entertainment system was playing up and crew had to reboot it several times"
Pros: "NOTHING - THE TRIP WAS A NIGHTMARE AND I WILL NEVER TRAVEL WITH QANTAS AGAIN IF I CAN HELP IT. QANTAS WAS ALWAYS MY FIRST CHOICE BUT I WILL GO THE LONG WAY ROUND TO AVOID CREW & CONDITIONS LIKE THAT AGAIN. NO PILLOW,BLANKET OR TOILET PACK AND THEY RAN OUT OF FOOD. I WILL TELL EVERYONE ABOUT THIS!"
Cons: "Dark haired male crew member extremely rude except to two in row I58 & J58 who got 5 beers before departure,Food before everyone else, a gift pack from 1st class given before landing. I was refused extra bottled water. No entertainment the whole flight, Loud buzzing in galley 60H entire trip."
Pros: "Crew was very good"
Cons: "Not enough leg room for a 6’2” tall person."
Pros: "Very smooth, on time boarding. Food quality"
Cons: "The food is served on a tiny tray that only has room for the hot dish. Other items are piled on top. Recipe for items being dropped, getting crumbs everywhere and generally less comfortable eating experirnce. And stop using plastic cutlery!"
Pros: "The braised beef dinner was excellent, the crew were really helpful and the entertainment good. Arrived early as well.Qantas seems to have great pilots as very little in the way of bumpiness on landing. So well done guys."
Cons: "Nothing much. I have long legs so it's hard to get comfortable enough to sleep."
Pros: "Professional service.."
Cons: "Seat backs recline violently and require help from behind to put upright. Cabin crew was less than interested in passenger service . Seat space was less than proper."
Pros: "The seats are comfortable and the service is first rate. Best airline out of Virgin Australia, Air New Zealand, and Qantas based on my 3 trips to New Zealand"
Pros: "Friendly staff"
Cons: "One of the stewardesses perfume was quite overwhelming."
Cons: "The flight was cancelled and my itinerary was re-booked and going thru Melbourne to Perth. I lost half day of my life wasted in the Airport. The worst part of this change was flying on an old 737 thru Melbourne without the entertainment access for this long flight."
Pros: "Staff are always amazing"
Cons: "There were no headphones for in flight entertainment. Sure its only an hour long flight but still, some distraction from the turbulence would have been nice."
Cons: "Food was awful."
Pros: "Such amazing service and hospitality on our flight from Jozi to Sydney. Old school 747 looking top class. Cabin crew on point. Simply an amazing experience. Best international flight I’ve been on in years."
Pros: "on time, easy flight"
Cons: "overcharged for second bag"
Pros: "More legroom, bathrooms appeared to get serviced so they were not a mess, plenty of food and drinks available throughout the flight. Being able to order the meal ahead was a wonderful way to guarantee your choice. Well done!"
Cons: "American Airlines cancelled a flight because of ‘weather’ from Msy to dfw, all other flights from Msy to Dallas operated on time but were sold out. We were re booked flying through San Francisco, missing out on flying on qantas, which is what I had paid for since they are a premium airline. We were booked on virgin America and then United for the international flight. United charged us each for 2 bags totalling $150 each, despite we booked a ticket with qantas which allows 2 bags each. Virgin America honoured our 2 bags, but united refused to. United also has service and aircraft which do not match the levels of qantas which I has specifically sought out. I could not eat some of the food because of the poor quality, and this is something I’ve never done before on an international flight. Additionally their were a lack of amenities on both flights, and no food vouchers despite our travel delay of over 5 hours. This whole ordeal has cost me money, worktime, and created a lot of stress to where I have had to cancel meeting on my arrival in Sydney."
Pros: "Overall it was an excellent flight, delicious food, wonderful crew and flight mainly smooth."
Cons: "To get to the gate for boarding was like going from Terminal 2 to Terminal 7 too far for many people to walk and to eventually find when you are not familiar with the airport, thought for a minute Qantas had not paid their airport duties."
Pros: "The second I boarded the plane i realised that Qantus Australia practices number one customer service. Every hostess greeted everyone always with a smile and politeness. The crew were simply fantastic. The new airbus 380 was very comfortable and a perfect flight. Amazing."
Cons: "The fact that my checked in luggage was lost and is yet to be recovered. Very disappointing, i hope its recovered as i don have insurance."
Pros: "The staff was so attentive and friendly"
Cons: "The seats could use a little more leg room"
Pros: "toddler seat. Staff took care of my family and went out of their way to find us and got us situated."
Cons: "food selection"
Pros: "Boarding was quick and the crew was very pleasant."
Cons: "I noticed duct tape repairs on the chair in front of me. Also the armrest between my partner and my chair was broken and wouldn't stay up. The food was average. I've noticed a huge decline in food quality from 4 years ago. Also the airline's choice to serve stinky fish on a plane was questionable."
Pros: "Not much. The movie selection was ok"
Cons: "How can an airline be worse than United. Ask Qantas because they cracked the code."
Pros: "Helpful service and comfortable seats"
Pros: "They had free wifi!"
Pros: "can't think of any."
Cons: "Food - hardened rice, dried vegetables. Seat and cabin very dated, litter in the cabin uncomfortable business seat Pixelated old IFE screen"
Pros: "Qantas has really upped it's service in the last couple of years, their crew on this flight were very professional."
Pros: "Big, safe plane. The pilot striving to land us close to the originally-scheduled time, even though we boarded the plane an hour late. He did it! A++ to Qantas for providing a spigot at the back of the plane to refill water bottles, thus lessening the amount of plastic used."
Cons: "I ordered vegetarian meals and they were TOO SPICY. Being served a flaming hot tomato curry and spicy potatoes for BREAKFAST was ridiculous."
Pros: "Good pillows."
Cons: "They let us know by email little before departure that there would be a delay of 1h 15 min in our arrival to London. This made me uneasy from the very beginning that I would lose my London-Luxembourg flight. The crew in the boarding gate, only after much insisting, said they would make a note so that someone from Qantas would wait for me and help me get my London-Luxembourg flight no problem, but in the next stopovers (Melbourne, Dubai), there was no sign of this. Also, the delay in the end was 2h 20 min - and I lost my flight to Luxembourg."
Pros: "The crew was very friendly and helpful and we were provided with breakfast even on this shorter flight."
Cons: "They didn't have as big of a selection of movies on their smaller plane."
Pros: "Staff were super accommodating and friendly. Best pillow I've had on a flight. Blankets were nice as well."
Cons: "Seats didn't accommodate my broad shoulders well. Seats seemed tighter than ones I've flow long distance on before ie. Iceland Air, New Zealand Air, and Emirates. Head phone jack is inside the seat arm rest which made it awkward when adjusting. No standard head phone jack but a converter is provided."
Cons: "I didn't have a seat for good 2 hours from the time I boarded & was hoping that I might have been compensated in some way"
Cons: "Very cramped. Food was poor. Limited games choices in the entertainment."
Pros: "movie selection"
Cons: "Crew is not friendly or helpful Many times you couldn't get them. Serving process is very poor due to the process."
Pros: "Great service, great food"
Pros: "Friendly crew members. Departure time & arrival times were very accurate. Luggage was handled properly."
Cons: "Taste & selection for vegetarian meals were very poor"
Pros: "Crew was great. A380 was great"
Cons: "Flight delayed (mechanical problems) again. Twice in two years. This caused us to miss our connecting flight from LA to Austin and wait 4 hours."
Pros: "Food off the menu was excellent. Tummy wasn't feeling well so I liked having carb-free options. The Asian salad for dinner and fruit platter for brekkie went down well."
Cons: "Have always booked tickets and flown with my partner. Set alarm to check-in online exactly 24hrs prior to departure as usual and found my partner and I seated in different seats with no available seats to switch. How can this be on an aircraft this big? Thought we might be able to fix it at the counter next day, we headed to the airport early by 3hrs to sort it out. Maybe it was the end of a long day, our flight was close to midnight... Check-in lady was lovely and all smiles but it went downhill from here... No option to sit together and no offer of an upgrade at the counter or at boarding (we didn't ask). Duty-free collection instructions weren't clear prior to boarding ("board as you will and pick up after") and during boarding the staff member seemed over it ("pick up after boarding"). Wouldn't it be easier to advise over the PA so we don't have to ask or if we have to ask explain something along the lines of "you can collect your duty free from the cart after you scan you ticket, prior to boarding the aircraft". The worst part of our experience was the aircraft itself. The plane was obviously very old and tired. My partner's seat kept reclining and wouldn't stay upright (we didn't complain). Rows were so close together that you could smell the person in front's hair when they reclined their chair fully (which they did for the entirety of the flight) and your eyes feel cross-eyed it was so close. The entertainment system was old - we couldn't choose when to watch our movies and as movies aren't the same duration we missed out on a lot of the movies we did want to watch. Finally the selection of movies could've made up for this downfall but it was incredibly limited in selection for a long haul flight. Not sure if it was us but the flight crew also seemed tired and over it too. Luckily we had sleeping pills so we slept through much of the flight but what we did experience wasn't good at all. V disappointed."
Pros: "Movie selection and crew"
Cons: "The delay in lax My seat was cramped 40 C, is at a different angle and no leg room"
Pros: "We have travelled a few times by Qantas because we come from Australia. Their planes are safe. Our plane got delayed ( and this is not the first time we have had this with Qantas), and then we missed our connecting flight. The ground staff were not helpful at all. Our connecting flight was with LAn airlines and LAN were very cooperative and gave us another later flight though they were not obligated to do so. Qantas are generally too much by the book and things always go wrong. I still use them but it is a risk that I need to consider more next time. LAN/Latam helped us out because they are more customer oriented. Anyway, good luck"
Cons: "Qantas are too stingy and not customer focussed. We missed our flight due to their plane late by 6 hours and they did not offer assistance even though we missed our connecting flight. The other carrier helped us out, phew!"
Pros: "Crew were amazing!"
Pros: "Qantas Airlines really made traveling a pleasure. The little extras like, chocolate snacks, ice cream, a huge selection of entertainment, the most current navigation systems that allowed you to know and see at ever minute exactly where you were on the journey, just to name a few. I also found the staff especially pleasant. Thank you Qantas"
Cons: "Our plane home was a little older and the seats weren't as comfortable as they could have been."
Pros: "excellent food, first rate movies choices, newer plane, professional staff"
Cons: "There was a child in a car seat in the seat behind me and she kicked my seat for the first few hours. At that point the parents turned her seat around and it was easier to fly. The window seat is usually my preference but strangely enough there is so much of a gap between the seat and the "wall" and window that i constantly lost my pillow in the slot"
Pros: "All fine"
Cons: "I would have liked to be able to move to the empty rows"
Pros: "Seat 26A had a faulty back support, with protruding metal spring/wire."
Cons: "Better maintenance"
Pros: "Wont be travelling again with Jetstar"
Cons: "Flight delayed for 6 hours without compenstauion"
Cons: "Delayed so long."
Cons: "Business class seats are too close together to accommodate recline. Results in a rude shock when the person in front of you reclines their seat."
Pros: "It was a routine flight experience"
Cons: "The flight was half an hour late arriving"
Pros: "The boarding"
Cons: "I would like have a blanket and also one free coffee"
Cons: "No complaints at all."
Pros: "Seats were comfortable and great collection of entertainment even tho had pay"
Cons: "Checking process in Denpasar was really bad. Had to wait almost 45 min at the counter even tho I had all the visa documents. Lack of knowledge of the ground staff of Jetstar. They need to get trained well."
Pros: "The price was OK"
Cons: "The flight (scheduled for 80 minutes) was almost 6 HOURS LATE!!! The information we received whilst waiting was inconsistent. Very frustrating."
Pros: "On time"
Cons: "Free food or water"
Pros: "the crew was patient and supportive (both flight and ground crew)."
Cons: "the temperature could have been warmer."
Pros: "Crew was lovely. Very polite and friendly especially after a quick turnaround and late flights."
Cons: "Bring a small pillow or something to comfort your seat a little. Seats aren’t the best, but it’s an airplane"
Pros: "Good service from the staff"
Cons: "Boarding was delayed by an hour"
Pros: "The crew is beautifull"
Cons: "The time schedule"
Pros: "New and clean aircraft Great staff/crew"
Pros: "The crew were amazing and the seats were super comfy. The Captain was very smooth on take off and touch down, he was also very informative during the flight."
Pros: "Efficient boarding"
Cons: "The flight was nearly 40 mins late"
Cons: "Yet another holding pattern over Melbourne which seems to always happen with jet star"
Pros: "Domestic flight, no entertainment on board staff just, can't even get a glass of water,"
Pros: "Efficient on time"
Cons: "One young cabin crew member was very polite and welcoming - ? Angela The other older woman would not even acknowledge me or say hello / goodbye despite me saying hello"
Pros: "Chic muffin"
Pros: "The food was decent, plane was delayed and we flew business. It would’ve been good if they brought over some more drinks during the delay. Maybe they should’ve started preparing the supper meals on the ground too so they were ready to go when we finally took off just because it was a red eye flight of just 5 hours and it would have made much more sense to allow us more sleep time."
Cons: "The seats in business are totally weird. There is a metal foot rest that’s quite common in premium economy but the stretch seemed very short. I’m a short guy and I found my feet hanging over this bar which was uncomfortable. Also the pitch of the seat and short seat made both my partner and I slide down the seat. Perhaps the seats Jet star selects for its business could have calf rests that are located higher up so our legs are elevated more like in a chaise lounge or hammock for don’t slide down. The absolute worst thing about Jetstar flights are the passengers. The lowest common denominator Australians book budget airlines (especially Jetstar) and they rush the gate, over pack their 7kg of carryon, they are rough and loud and have little control of their children. They don’t know the difference beteeen inside and outside voices and speaking to someone face to face instead of shouting from a distance. Perhaps Jetstar should have a flying etiquette email and in seat card to remind people of how to behave. One braided head wench was berating the poor guy checking tickets at the gate who asked her to finish her water as a condition of EVERY AIRLINE and AIRPORT. He didn’t deserve her uneducated rudeness."
Pros: "It took off and landed"
Cons: "Rude Jetstar staff at Coolingatta found we had 4 items weighing 15.5 kg instead of 14 and wanted to charge us $60 to load a bag on plane. Last Jetstar flight for me"
Cons: "No in-flight entertainment facilities or capabilities"
Pros: "no concerns - had a seat free next to me which made it a pretty perfect flight"
Pros: "Before departure and On board staff is good."
Cons: "it is more like a Cage Chicken situation, where the seats and spaces are shrinking every day. No room to move and keens from people behind you is pinching your arse all the time. Should have pay bit more in Virgin or Qantas and get some space to breath. Kayak does not offer extra luggage at time of you booking and jetstar sucks you like a leach on upgrading after booking. One of the passengers were not able to travel and ticket was complete lost , where as the inbound flight on Qantas gave us credit for the future. In the end , the total cost ends up close to other airlines with all the discomfort on the flight free."
Pros: "Modern aircraft"
Cons: "Flight was delayed for no reason at all. Rude staff. Forced a domestic flight to land/take off at an international terminal so we had to go through customs control before taking off and after arrival. Pay some more money and fly Qantas or anything but awful Jetstar..."
Cons: "Flight was cancelled and next available was nearly 4hrs later and left late! And then they have the gall to tell you to board quickly. Emails all about trying to frighten you into paying for extra luggage and sell you mediocre food and pay for a seat allocation."
Cons: "Appalling service got a text about 20 hours before departure cancelling the flight. Alternatives totally unsuitable. 1am or 5 am when I had a daytime flight"
Pros: "Always a smooth flight from Christchurch to Melbourne"
Pros: "Crew was nice and pleasant"
Cons: "Service desk staff were not all that helpful..."
Pros: "The staff"
Cons: "The 6 hour delay. The price of food"
Pros: "It was a quick flight, managed to leave 10min earlier than scheduled. Pretty smooth."
Cons: "Seats were very uncomfortable, felt very straight and no real headrest; even though it was a new plane. Quite a lot of families with young children flying, it was the last domestic flight out so expected it to be less children. It was a bit noisy at times."
Pros: "Great boarding process. Happy/smiling staff. Great experience overall."
Cons: "No onboard entertaibment but it is a budget airline on a short haul flight so...."
Cons: "Seats were not comfortable Baggage rules - I overpaid for baggage in advance Carry on weight should be reconsidered (limit should increase)"
Pros: "cost effective, good flight."
Pros: "Not much"
Cons: "Staff unfriendly, it helpful... more interested in sell you more things than those of us that have bought tickets. They need to smile a bit more"
Pros: "My seat 12F...."
Pros: "the cost"
Cons: "the fact that my flight was pushed back. no big deal, but would have been nice if it was on time."
Pros: "The crew were friendly"
Cons: "You should be able to offer at least some chips or something small for free"
Pros: "it was only a short flight"
Cons: "We were outraged to arrive at the check-in and be told that our 2 bags would cost $320 to check. We were not notified of Jetstar's sneaky, deceptive, and unprecedented practice of increasing baggage fees over time."
Pros: "Only good point was we were able to book thru KAYAK for a reasonable price."
Cons: "flight was delayed which appears the norm with Jetstar.!!! Ridiculous walking distance to get to and from at Melbourne end!!!! Pity the elderly and infirm!!! You get nothing for your money EVERYTHING is EXTRA cost and expensive. From baggage to basic snacks, if you are silly enough to buy. Not even a radio outlet. Seats are hard and uncomfortable, but the "icing on the cake", is the removal of the pockets behind the seats to make the leg room look more, so you now have nowhere to put a water bottle or a drink down. JETSTAR/QANTAS should be very (proud) ashamed of themselves. By the way has anyone noticed the prospective destruction of the iconic Kangaroo symbol on QANTAS planes known all over the world as AUSTRALIAN, that the Irish CEO of Qantas is happily removing at enormous cost, over the next months to be replaced by an indescribable symbol, that is so similar to CHINA AIRLINES, it is not funny. Takeover in the wind?No wonder QANTAS is so expensive and its cheaper arm JETSTAR are cut to the bone. Staff can only do so much."
Pros: "The cabine crew"
Cons: "40 mn delay on a 3h45 flight is a little bit too much. Airplane not really comfortable and noisy. But that is what low cost means, right?!"
Pros: "The flight was okay, as usual. You get what you pay for with cheap flights. There wasn't much leg room in economy, but that was to be expected. The staff were good. The flight was on time."
Cons: "The flight was delayed, without any explanation as to why. This made it very difficult to fulfill work requirements upon landing. I would have appreciated some kind of explanation / apology. Also, I don't like the in-flight gambling ("raffle") option. Jetstar hands out scratchie tickets for $5.00 a pop. The odds of winning (the car) are ludicrous and gambling is a serious problem in Victoria. So, I don't think it is appropriate. The in-flight food was absurdly expensive. Finally - and, perhaps, most importantly - the flight wasn't smooth. It didn't appear to be due to turbulence, but (rather) the pilot / s. The plane kept dipping up and down, making us feel sick."
Cons: "Flight was actually Jetstar so the service was worse and no meals were included on a long flight."
Pros: "We can't remember his name but the cabin crew leader was excellent with a great sense of humour. He really "made" the trip. He was also firm but in a polite way when someone stood up before they should have. We didn't have anything to eat so can't comment on the food. Carolyn and Andrew Dowling"
Airlines flying from Christchurch to Melbourne have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Christchurch to Melbourne
Masks required on board, masks provided on flights from Christchurch to Melbourne
Social distancing seating
Middle seats unavailable to book on flights from Christchurch to Melbourne
Testing for antibodies, testing for symptoms for flights from Christchurch to Melbourne
Waiving of change fees. Search flexible flights from Christchurch to Melbourne