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CHC - AVV

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Christchurch (CHC)
Melbourne Avalon
Mon 27/9
Mon 4/10
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Can I fly to Melbourne? Are there any travel restrictions when entering Melbourne?

  • an Australian citizen
  • a permanent resident of Australia
  • an immediate family member of an Australian citizen or permanent resident
  • a New Zealand citizen usually resident in Australia and their immediate family members
  • a person who has been in New Zealand for 14 days or more immediately prior to arrival by air in Australia

To consult all the exceptions please check here.
Travelers planning to travel across Australian state borders should note that some Australian states also have domestic travel restrictions, border restrictions, and quarantine requirements in place. In the case of onward travel within Australia, travelers are advised to check in advance with their travel/accommodation provider.
Read more about travel restrictions for Melbourne

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Top airline flying Christchurch to Melbourne Avalon

Scores according to KAYAK customer reviews

7.9
Qantas Airways
Overall score based on 4,871 reviews
8.1
Boarding
7.7
Comfort
8.4
Crew
7.9
Entertainment
7.6
Food
Airline reviews

Cons: "Absolutely hopeless baggage delivery/collection. Almost as long as the flight"

Pros: "Very friendly crew."

Pros: "I liked that nothing was a hassle to get to, the staff were amazing and the pilot was well-skilled."
Cons: "My only con was the fact that there were many people around me coughing. That's not your fault though, I understand. But still, it was nasty."

Pros: "crew amazing seat to tight"
Cons: "wider seat"

Pros: "The departure was on time and arrival before time. The comfortable headphone The menu with possibility choose a dish before hand."
Cons: "Passport control in San Francisco took a very long time."

Cons: "Entertainment system was playing up and crew had to reboot it several times"

Pros: "NOTHING - THE TRIP WAS A NIGHTMARE AND I WILL NEVER TRAVEL WITH QANTAS AGAIN IF I CAN HELP IT. QANTAS WAS ALWAYS MY FIRST CHOICE BUT I WILL GO THE LONG WAY ROUND TO AVOID CREW & CONDITIONS LIKE THAT AGAIN. NO PILLOW,BLANKET OR TOILET PACK AND THEY RAN OUT OF FOOD. I WILL TELL EVERYONE ABOUT THIS!"
Cons: "Dark haired male crew member extremely rude except to two in row I58 & J58 who got 5 beers before departure,Food before everyone else, a gift pack from 1st class given before landing. I was refused extra bottled water. No entertainment the whole flight, Loud buzzing in galley 60H entire trip."

Pros: "Crew was very good"
Cons: "Not enough leg room for a 6’2” tall person."

Pros: "Very smooth, on time boarding. Food quality"
Cons: "The food is served on a tiny tray that only has room for the hot dish. Other items are piled on top. Recipe for items being dropped, getting crumbs everywhere and generally less comfortable eating experirnce. And stop using plastic cutlery!"

Pros: "The braised beef dinner was excellent, the crew were really helpful and the entertainment good. Arrived early as well.Qantas seems to have great pilots as very little in the way of bumpiness on landing. So well done guys."
Cons: "Nothing much. I have long legs so it's hard to get comfortable enough to sleep."

Pros: "Professional service.."
Cons: "Non.."

Cons: "Seat backs recline violently and require help from behind to put upright. Cabin crew was less than interested in passenger service . Seat space was less than proper."

Pros: "The seats are comfortable and the service is first rate. Best airline out of Virgin Australia, Air New Zealand, and Qantas based on my 3 trips to New Zealand"

Pros: "Friendly staff"
Cons: "One of the stewardesses perfume was quite overwhelming."

Cons: "The flight was cancelled and my itinerary was re-booked and going thru Melbourne to Perth. I lost half day of my life wasted in the Airport. The worst part of this change was flying on an old 737 thru Melbourne without the entertainment access for this long flight."

Pros: "Staff are always amazing"
Cons: "There were no headphones for in flight entertainment. Sure its only an hour long flight but still, some distraction from the turbulence would have been nice."

Cons: "Food was awful."

Pros: "Such amazing service and hospitality on our flight from Jozi to Sydney. Old school 747 looking top class. Cabin crew on point. Simply an amazing experience. Best international flight I’ve been on in years."

Pros: "on time, easy flight"
Cons: "overcharged for second bag"

Pros: "More legroom, bathrooms appeared to get serviced so they were not a mess, plenty of food and drinks available throughout the flight. Being able to order the meal ahead was a wonderful way to guarantee your choice. Well done!"

Cons: "American Airlines cancelled a flight because of ‘weather’ from Msy to dfw, all other flights from Msy to Dallas operated on time but were sold out. We were re booked flying through San Francisco, missing out on flying on qantas, which is what I had paid for since they are a premium airline. We were booked on virgin America and then United for the international flight. United charged us each for 2 bags totalling $150 each, despite we booked a ticket with qantas which allows 2 bags each. Virgin America honoured our 2 bags, but united refused to. United also has service and aircraft which do not match the levels of qantas which I has specifically sought out. I could not eat some of the food because of the poor quality, and this is something I’ve never done before on an international flight. Additionally their were a lack of amenities on both flights, and no food vouchers despite our travel delay of over 5 hours. This whole ordeal has cost me money, worktime, and created a lot of stress to where I have had to cancel meeting on my arrival in Sydney."

Pros: "Overall it was an excellent flight, delicious food, wonderful crew and flight mainly smooth."
Cons: "To get to the gate for boarding was like going from Terminal 2 to Terminal 7 too far for many people to walk and to eventually find when you are not familiar with the airport, thought for a minute Qantas had not paid their airport duties."

Pros: "The second I boarded the plane i realised that Qantus Australia practices number one customer service. Every hostess greeted everyone always with a smile and politeness. The crew were simply fantastic. The new airbus 380 was very comfortable and a perfect flight. Amazing."
Cons: "The fact that my checked in luggage was lost and is yet to be recovered. Very disappointing, i hope its recovered as i don have insurance."

Pros: "The staff was so attentive and friendly"
Cons: "The seats could use a little more leg room"

Cons: "Delay"

Pros: "toddler seat. Staff took care of my family and went out of their way to find us and got us situated."
Cons: "food selection"

Pros: "Boarding was quick and the crew was very pleasant."
Cons: "I noticed duct tape repairs on the chair in front of me. Also the armrest between my partner and my chair was broken and wouldn't stay up. The food was average. I've noticed a huge decline in food quality from 4 years ago. Also the airline's choice to serve stinky fish on a plane was questionable."

Pros: "Not much. The movie selection was ok"
Cons: "How can an airline be worse than United. Ask Qantas because they cracked the code."

Pros: "Helpful service and comfortable seats"

Pros: "They had free wifi!"

Pros: "can't think of any."
Cons: "Food - hardened rice, dried vegetables. Seat and cabin very dated, litter in the cabin uncomfortable business seat Pixelated old IFE screen"

Pros: "Qantas has really upped it's service in the last couple of years, their crew on this flight were very professional."

Pros: "Big, safe plane. The pilot striving to land us close to the originally-scheduled time, even though we boarded the plane an hour late. He did it! A++ to Qantas for providing a spigot at the back of the plane to refill water bottles, thus lessening the amount of plastic used."
Cons: "I ordered vegetarian meals and they were TOO SPICY. Being served a flaming hot tomato curry and spicy potatoes for BREAKFAST was ridiculous."

Pros: "Good pillows."
Cons: "They let us know by email little before departure that there would be a delay of 1h 15 min in our arrival to London. This made me uneasy from the very beginning that I would lose my London-Luxembourg flight. The crew in the boarding gate, only after much insisting, said they would make a note so that someone from Qantas would wait for me and help me get my London-Luxembourg flight no problem, but in the next stopovers (Melbourne, Dubai), there was no sign of this. Also, the delay in the end was 2h 20 min - and I lost my flight to Luxembourg."

Pros: "The crew was very friendly and helpful and we were provided with breakfast even on this shorter flight."
Cons: "They didn't have as big of a selection of movies on their smaller plane."

Pros: "Staff were super accommodating and friendly. Best pillow I've had on a flight. Blankets were nice as well."
Cons: "Seats didn't accommodate my broad shoulders well. Seats seemed tighter than ones I've flow long distance on before ie. Iceland Air, New Zealand Air, and Emirates. Head phone jack is inside the seat arm rest which made it awkward when adjusting. No standard head phone jack but a converter is provided."

Cons: "I didn't have a seat for good 2 hours from the time I boarded & was hoping that I might have been compensated in some way"

Cons: "Very cramped. Food was poor. Limited games choices in the entertainment."

Pros: "movie selection"
Cons: "Crew is not friendly or helpful Many times you couldn't get them. Serving process is very poor due to the process."

Pros: "Great service, great food"

Pros: "Excellent"

Pros: "Friendly crew members. Departure time & arrival times were very accurate. Luggage was handled properly."
Cons: "Taste & selection for vegetarian meals were very poor"

Pros: "Crew was great. A380 was great"
Cons: "Flight delayed (mechanical problems) again. Twice in two years. This caused us to miss our connecting flight from LA to Austin and wait 4 hours."

Pros: "Food off the menu was excellent. Tummy wasn't feeling well so I liked having carb-free options. The Asian salad for dinner and fruit platter for brekkie went down well."
Cons: "Have always booked tickets and flown with my partner. Set alarm to check-in online exactly 24hrs prior to departure as usual and found my partner and I seated in different seats with no available seats to switch. How can this be on an aircraft this big? Thought we might be able to fix it at the counter next day, we headed to the airport early by 3hrs to sort it out. Maybe it was the end of a long day, our flight was close to midnight... Check-in lady was lovely and all smiles but it went downhill from here... No option to sit together and no offer of an upgrade at the counter or at boarding (we didn't ask). Duty-free collection instructions weren't clear prior to boarding ("board as you will and pick up after") and during boarding the staff member seemed over it ("pick up after boarding"). Wouldn't it be easier to advise over the PA so we don't have to ask or if we have to ask explain something along the lines of "you can collect your duty free from the cart after you scan you ticket, prior to boarding the aircraft". The worst part of our experience was the aircraft itself. The plane was obviously very old and tired. My partner's seat kept reclining and wouldn't stay upright (we didn't complain). Rows were so close together that you could smell the person in front's hair when they reclined their chair fully (which they did for the entirety of the flight) and your eyes feel cross-eyed it was so close. The entertainment system was old - we couldn't choose when to watch our movies and as movies aren't the same duration we missed out on a lot of the movies we did want to watch. Finally the selection of movies could've made up for this downfall but it was incredibly limited in selection for a long haul flight. Not sure if it was us but the flight crew also seemed tired and over it too. Luckily we had sleeping pills so we slept through much of the flight but what we did experience wasn't good at all. V disappointed."

Pros: "Movie selection and crew"
Cons: "The delay in lax My seat was cramped 40 C, is at a different angle and no leg room"

Pros: "We have travelled a few times by Qantas because we come from Australia. Their planes are safe. Our plane got delayed ( and this is not the first time we have had this with Qantas), and then we missed our connecting flight. The ground staff were not helpful at all. Our connecting flight was with LAn airlines and LAN were very cooperative and gave us another later flight though they were not obligated to do so. Qantas are generally too much by the book and things always go wrong. I still use them but it is a risk that I need to consider more next time. LAN/Latam helped us out because they are more customer oriented. Anyway, good luck"
Cons: "Qantas are too stingy and not customer focussed. We missed our flight due to their plane late by 6 hours and they did not offer assistance even though we missed our connecting flight. The other carrier helped us out, phew!"

Pros: "Crew were amazing!"

Pros: "Qantas Airlines really made traveling a pleasure. The little extras like, chocolate snacks, ice cream, a huge selection of entertainment, the most current navigation systems that allowed you to know and see at ever minute exactly where you were on the journey, just to name a few. I also found the staff especially pleasant. Thank you Qantas"
Cons: "Our plane home was a little older and the seats weren't as comfortable as they could have been."

Pros: "excellent food, first rate movies choices, newer plane, professional staff"
Cons: "There was a child in a car seat in the seat behind me and she kicked my seat for the first few hours. At that point the parents turned her seat around and it was easier to fly. The window seat is usually my preference but strangely enough there is so much of a gap between the seat and the "wall" and window that i constantly lost my pillow in the slot"

Read more about Qantas Airways
COVID-19 information

Safety measures for airlines flying from Christchurch to Melbourne

Airlines flying from Christchurch to Melbourne have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Christchurch to Melbourne

Mandatory masks

Masks required on board, masks provided on flights from Christchurch to Melbourne

Social distancing seating

Middle seats unavailable to book on flights from Christchurch to Melbourne

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Christchurch to Melbourne

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