Pros: "The crew was gracious, kind, and very accommodating. Lots of leg room and comfortable seat on the A321, “my flight” on the screen"
Cons: "Video feed from the nose and underbelly of the plane in flight as an option on the screen"
Cons: "Paid for particular seat within 2-3 rows of back galley as unaccompanied minor for my son. For his comfort, he chose an aisle seat. Flight attendants onboard moved him to farthest back row in window seat and he was not able to get out to use the lavatory easily."
Pros: "comfort plus really makes a difference"
Cons: "include at least 1 checked back with comfort plus or some kind of discount."
Pros: "Food, crew and flight were good."
Cons: "I booked a flight in klm, and didn't read the fine print, that it was operated by Delta. On KLM one bag is included, but on delta, I had to pay $60. This wad not made clear to me when I booked."
Pros: "Everything was great. Our 4-hour flight went off without a hitch. We've flown with Delta many times and have never had any problems."
Cons: "Ear buds that allow me to hear the movies clearly; better equalization of the treble, bass and volume. I had to constantly turn volume up and down because of fluctuations in the movie sound track."
Cons: "Flight was delayed several times and they lost my suitcase"
Cons: "The “newbies” were excited and loud, the main attendant was very.long.winded.every.single.time.she.spoke."
Cons: "Have rhe right to carry at least one luggage per person at no cost. Besides carry on and personal item. Tickets prices and luggage costs are extremely expensive."
Cons: "People that take up more than one seat should be required to purchase two seats. The woman on the isle was over the arm Rest in my seat the entire trip. It is unfair to me. No one came to Take trash for 2 hours so we had to keep our tray tables down."
The flight was on time, boarding process good. Good value flight.
The waiting area in panama was super crowded, and hot
Flight was delayed by one hour, then another 1/2 hour then cancelled and changed till the next day. We were not allowed to get our luggage & put up in a dirty hotel. I had cockroaches in the bathroom. When I finally arrived home…i noticed the airline had damaged the zipper on my suitcase. An awful awful trip thanks to American Airlines.
Given Covid protocols, it is still baffling to me how these planes can be so overcrowded. But the flight in general was okay.
Cons: "San Salvador gate is to small, everybody on top of each other"
Pros: "Crew was very nice and helpful"
Cons: "It would be really nice and good for the environment to utilize less plastic bags and find ways to recycle more. When I think of the amount of plastic used in every flight I cringe knowing where all that plastic would end up."
Cons: "This is my first time that I travel to US form dec 18 and have to pay for luggage. I can understand if that’s a company policie, but maybe I can flight in another airline that’s doesn’t have any variable fees."
Pros: "So ridiculous airline didn’t though in costumer at all"
Cons: "Nathing"
Cons: "Debbie in Business Class made the trip even more special than ever! 1. Congratulated everyone on board for thanksgiving for those who follow that tradition 2. Spoke so kindly on the PA system in both English and fluent in Spanish 3. Kept my coffee hot fresh and always was smiling even those had to work on a holiday We will always fly AmericAn because of flight crew like Debbie..... 1000% super star for AA!!!"
Pros: "The crew was great. They especially did a remarkable job keeping bathrooms clean."
Cons: "Food is definitely not as good as international airlines."
Cons: "Availability of on-board meals, I wasn’t able to purchase anything. Nothing available from the lunch menu even at the exact lunch time, in a +5h flight. Truly disappointed"
Pros: "Quick boarding, no delays."
Cons: "The control for the entertainment system is strangely located on the armrest, so the person next to me was constantly changing my system's volume and channels by simply using the armrest."
Cons: "The security at the gate is poorly organized. Even though there are bathrooms at the gate, security will not let you use them! You must leave the gate, walk down the hall to the bathrooms, and then reenter the gate and be searched again!! This is a problem that can be easily fixed but they need more people speaking up before they will. Wheni spoke with people, Security blamed it on United and United blamed it on the security."
Pros: "The pilot and crew were friendly and helpful."
Cons: "The flight had a THIRTEEN hour delay. The plane was very old and broken (we couldn’t fly because of a broken fuel gauge)."
Pros: "The sits are a little stiff and doesn’t tilt back much but for the price I guess it’s what you get"
Cons: "A bigger and better snack would be best"
Pros: "Food was actually quite decent"
Cons: "In-seat entertainment systems malfunctioned for roughly half the flight, which was quite disappointing"
Pros: "Since there was an empty seat next to me, I was able to spread out a bit."
Cons: "Had to pay for entertainment. WiFi sucks."
Pros: "Crew were great, especially considering we had a couple of mishaps travelling with a five year old and five month old. Despite being a mega long flight it was comfortable and we were well looked after."
Cons: "Seats are a little narrow on the exit rows and bulkhead as the armrests accommodate the TV and tables. This also means they can’t be moved. Not unique to Air NZ though."
Pros: "Everything went smoothly and the airport employees and United Airlines staff were all very friendly. No complaints. Especially for the incredibly low price of the ticket. I feel like it was a really good deal."
Cons: "The tricky luggage policies. Those seem like they are deliberately being engineered to confuse the passengers into making expensive mistakes. Who travels with no luggage (other than me) anyhow?"
Cons: "Nothing, The flight left with 45 minutes of delay, for a trip of 6 h they only gave a juice and a biscuit."