|August||Best time to beat the crowds (3% less expensive on average)|
|January||Most popular time to fly (10% more expensive on average)|
Average price of a return ticket
|$585||(avg. price over the last 2 weeks)|
Good deal for a return ticket
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Bali to Auckland.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Auckland from Bali is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Auckland with an airline and back to Bali with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Auckland from Bali up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "I was turned away at the gate and was unable to board the plane. It was an awful experience!"
Pros: "I liked sleeping for 10 hrs & arriving in AKL ready to roll!"
Cons: "I paid for seats, but there is no record of my purchase at NZ air."
Cons: "The snack were very simple. They don't communicate properly all the different snack options."
Pros: "The crew was great. Really friendly, we got skycouch and it was really comfortable"
Cons: "Food was a bit too rich, maybe a lighter option in the menu would be useful as both were quite thick sauces."
Pros: "The crew member in my section was amazing, he went out of his way to greet each and everyone of us individually. The flight was comfortable, boarding a breeze and on time!"
Pros: "The seats are comfortable. I was fortunate to have a gap in the middle seat. On my flight there was a delay due to a person needing to disembark before the flight took off. The flight dealt with the person inconsiderately and explained to everyone the reason for the delay."
Cons: "Nothing. The flight was efficiently run and seats comfortable."
Pros: "Crew were great!"
Pros: "Staff friendly and helpful"
Cons: "My seat 57E could not be adjusted but half way through the flight was given another seat and managed to get some sleep. In our experience Air New Zealand is tops."
Pros: "The economy seats are pretty comfy considering so many other airlines, however it does make it a bit difficult to eat with a knife and fork at meal times. But the idea of a recliner seat is great! Decent in-flight entertainment."
Cons: "Maybe a little more space to be able to eat a little comfortably would help. But I can understand that it's an infrastructural change that might not be possible."
Pros: "The crew is amazing. Always friendly, smiling and happy to oblige. Love the New Zealand hospitality. The inflight entertainment has so many programmes to watch, and the list of music options to listen in to is well stocked. Food is excellent. Obviously overate in the 9 1/2 hour flight."
Pros: "Friendly crew"
Cons: "Crumbs still on my seat when I boarded"
Pros: "Nice, short flight. Smooth ride."
Cons: "Had a middle seat between two very large women. Couldn't be helped, was a full flight."
Pros: "Short flight. No problems."
Pros: "Crew was really nice however slightly absent during the flight."
Cons: "Drinks should have been more frequently offered . Refreshments/water seemed hard to come by I had to chase them down in the galley only to get luke warm water...? Seats are pretty cramped and small with not much room."
Pros: "Wellington airport is the most accessible and relaxed I’ve used, and the Air New Zealand Check-in process was the easiest I’ve used so far."
Pros: "Flying on the plane with mighty KORU on the tail always gives me a buzz"
Cons: "Better meal as the meat dish was a bit cold when it arrived."
Pros: "A whole season of New Girl!"
Cons: "Was very crammed."
Cons: "Air NZ serves the special meals first but never offers passengers a drink. By the time the meal and drinks trolleys come round for the rest of passengers, most people have eaten their special meal."
Cons: "No enough blankets when feeling cold"
Pros: "Punctual flight, great boarding and great baggage service."
Cons: "Bag drop could be improved with more personnel to help."
Pros: "Everything else."
Cons: "The departure was 20 minutes late (not too much), which delayed the arrival in NZ by the same amount."
Pros: "The staff was very helpful"
Cons: "The plane was delayed for more than one hour which we did not have sufficient time for transfer to LA. We have to run instead of walking."
Cons: "Crew was so busy that they kept overlooking my husband and I when doing the rounds of everything, We felt like we were singled out to be ignored, even though we paid for Premium Economy. Our flight was delayed for more than an hour. Food was barely ok even though we had been on Air NZ Premium economy 4 times now, was sorely disappointed with the food provided."
Pros: "Staff were lovely and food good ."
Cons: "Very cramped in window seat, quite claustrophobic really. Not a comfortable 11hr flight."
Pros: "Good seats great staff"
Cons: "Paying for movies not impressed"
Pros: "Good seat, very pleasant crew."
Cons: "No entertainment so can't score that. Basic snacks"
Pros: "I LOVED my flight to LA PERFECT The flight from LA to Auckland was not as good, seating fine, LOVED THE CHECK IN LOVED THE PHONE SERVICE when i called to increase my weight of luggage..."
Cons: "I could not hear the entertainment because engine too loud I did not experience this on my flight to LA , I found the crew were not as pleasant as the crew to LA, could be that they were tired, if i had to rate NZ Airline from my trip to LA.... I would be shouting my pleasrure and did while in LA coming back truly was a different experience however going was so good... I will gladly fly again"
Pros: "Air New Zealand is a great airline. They give you a lot of food and the seats seem to have a little more space between them so your knees don't hit the back of the chair!"
Pros: "I love the entertainment system. The airline attendants uniforms are very colourful."
Pros: "Service was very good despite our one hour delay! Everyone was appropriately apologetic though."
Cons: "Flight was one hour delayed not due to equipment but because the ground crew failed to load the cargo in time! That was annoying. (Then an ill patient had to be removed resulting in a further delay trying to retrieve her luggage.) I felt bad for those with tight connections."
Pros: "Great flight with wonderful service."
Pros: "It was a very pleasant surprise to receive an upgrade at the boarding gate to a Skycouch. While I was too tall to make use of it my wife was able to use two thirds of it and get a good sleep. The flight attendants were excellent, friendly, warm attentive presenting the very best of Kiwi hospitality."
Cons: "Nothing - everything was a shining example as to why Air New Zealand continues to be rated so highly."
Pros: "arrived early at destination ground crew helpful with seating"
Pros: "Most of the flight attendants were helpful and friendly"
Cons: "One of my pet dislikes would be when some passengers have oversized carryon luggage that take up all the room in the overhead compartment of their own and the next one! My bag was about 3 compartments in front of me, which I didn’t mind, until someone tried to claim my bag as theirs..."
Pros: "Very smooth, uneventful flight, perfect, in other words"
Cons: "More leg space should be given to who have height to6”1’ or so."
Pros: "Entertainment was good"
Cons: "The chicken pasta meal was pretty dried out and terrible"
Pros: "Crew were friendly"
Cons: "Vegetarian options were all very similar. Over a 32 hour flight time I was provided with beans for breakfast/lunch and dinner. I would have preferrred more variety. Also being seated between two others was quiet uncomfortable for a long journey flight."
Pros: "The crew were very pleasant and the meal was delicious. The flight was really smooth and most comfortable. Not quite the same leg room as the e dreamer."
Pros: "Excellent gluten free meal offered! I appreciate the extra effort with providing a gf bun and muffin with most meals!"
Pros: "Attendants were friendly. The agent at the gate rerouted my flight after my initial flight was delayed. She explained she did that so that I could make my international connection in time."
Pros: "the fare is so cheap ,service is excellent"
Pros: "Really great service from the flight crews - smiley, polite and we were served drinks twice from a 2.5 hrs flight. Entertainment program was great with better leg space. Overall it was a pleasant experience! Thanks"
Cons: "No free movies"
Pros: "Quickest boarding ever - Have hardly seen an airline having people board through the rear entry Super fun safety video All-in-all a great experience"
Cons: "Crew forgot to serve us our meal."
Pros: "Very friendly and accommodating staff. Good food, comfortable seats, and excellent entertainment choices."
Cons: "Seat had no stowing compartmentand no magazine pocket"
Cons: "The seat was too old for flight service and should be replaced soon as possible and the crew serviced like a robot especially for men. This is my first time for eco class."
Pros: "Professional crew"
Cons: "Not enough leg room"
Cons: "Services can be better"
Cons: "Food on the plane"
Pros: "Improve entertainment & Food"
Pros: "Food is always good on Thai airways flights and flights are always good value for money. Staff were friendly and attentive."
Cons: "Waited 45 minutes for a bus from a remote gate without any crew anniucmwnts. A total shambles as one or two buses did a 20 minute+ circuit to offload the plane."
Cons: "Everything was outstanding"
Cons: "Moré communication about the long delay."
Cons: "N/A: very professional crew! The cabin remained clean for the entire duration of each of my 11 hour flights."
Pros: "We landed safely. Ultimately, that’s all that matters."
Cons: "Thai seems to be the only major airline without a transit desk in DPS, so connecting passengers have to waste hours going through immigration and customs, checking in again, then going through security and immigration all over again. Flight was fine except for this waste of 2 hours standing in lines"
Pros: "The crew were pleasant and the aircraft was clean"
Cons: "Seat pitch"
Pros: "The overall experience was good and relaxing."
Cons: "The toilet area could be better occupied to help skin dryness control."
Pros: "The flight was delayed (both ways) and after not having flown Thai Airways for many years, I would have thought the meaning of "TG = Tomorrow Go" has been improved to "Today Go" The boarding process literally remains back in the "stone age" compared to the total modern aviation advancements!!"
Cons: "The boarding process could and must be improved!! What's the point of having modern technology like self-automated boarding machines installed at the airport and not using them? People should be boarded by zoning instead of letting people acted like this is the last flight out of Saigon!!"
Pros: "Crew were great"
Cons: "Food in economy could be more Thai and tasty but nicely served and efficient"
Pros: "They do an amazing and efficient job for a 1 hour flight. Check in was smooth, and actually she made a special effort to get us a good seat. Always customer oriented."
Cons: "All good"
Pros: "Super friendly staff"
Cons: "Less films in German"
Cons: "The food selection. Pre-Packaged and snack from Bangkok in business class is a bad idea"
Pros: "Kid menu was good with a box of snacks. No delay. Everything was arranged in an orderly manner."
Cons: "More in flight movies"
Pros: "Food still up to standard. Better then some flight from Thai Airways."
Cons: "Entertainment system is way too old. Screen is small and very poor quality. The seat is also looked old. Service is below standard. I got my drink after I finish the meal. And don’t even think about refill or coffee. The flight attendants never come back before collecting the tray."
Pros: "Means of transportation in Bangkok is well organized and very accessible."
Pros: "The crew were faultless; looking after your every need - food choices in Business superb. And time for rest."
Pros: "Good food accompanied with excellent inflight service from crew members"
Cons: "Insufficient of good movies"
Pros: "Professional staff and good food"
Cons: "Landing was a little bumpy"
Pros: "The crew were lovely and polite"
Pros: "Nice staff"
Cons: "The A330 was old, no charging ports for chairs, limited leg room and the entertainment system was a struggle to use"
Pros: "Great crew"
Cons: "The plane developed a fault 1h out so we had to fly around for half an hour dumping fuel before returning to Bangkok where we were kept in a transit lounge till a replacement aircraft was found. Missed my connections too"
Pros: "Quite quick -clean aircraft"
Cons: "Terrible entertainment options"
Pros: "Airline and cabin crew services are great. Comfortable seats. Nice perfume available in the toilets."
Cons: "Board was troublesome and wasted alot of time as the tube was not used.had to walk down a flight of stairs then wait for mini bus (with very limited seats), then take it for around 5-7mins drive to reach the plane. Then wait for the previous minibus's crowd to clear then walk another flight of stairs up the plane :( I can accept this from a budget airline but not a commercial airline at a usual well-equipped airport especially when it's at its own home country."
Cons: "I found it a bit odd that there were programs available from Bangkok to Vientiane, but no headphones to listen. I guess it improved my lipreading skills though ;)"
Pros: "The in-flight service is better than others."
Cons: "The check-in process at Heathrow is a chaos. I’m not sure who’s responsible, between the Airlines or the Airport. It sholuld arrange separate rows between those already check-in online and the others. I also saw the officials let some (1-5) group of (3-8) people each bypass the long queue, without reasons. The seat and leg space are so narrow that the direct 10+hour- flight is not so comfortable."
Pros: "Bangkok Melbourne leg was excellent. New plane. Was great. Great, friendly service."
Cons: "Same limited entertainment options and despite being a new plane would 3 degrees on the tilt of the seats kill you?"
Cons: "Old plane not flat bed and food bad"
Pros: "return flight on a brand new plane - always helps Excellent movies selection"
Pros: "Value Friendly staff Cleanliness of plane"
Pros: "Loved the journey. It was excellent. Food, service were all good. Comfort of the journey was again excellent."
Cons: "There was a 30 minute delay at the gate for boarding which was not announced or informed."
Pros: "Airlines service and cabin crew services."
Cons: "The gate was the furthest one and boarding was delayed more than 30 minutes"
Pros: "The food was better than the last time."
Pros: "Entertainment choices were good"
Cons: "Dinner was tasteless and my cup of tea was bitter, too strong and a bit cold The cup of tea slid off the slippery, sloped table right into my lap, over my mobile phone and into my bag below. The staff didn’t seem to care. They admitted this happened a fair bit."
Pros: "Just like on previous domestic flight experience, I love how Thai Airways is able to promote and provide for customer comfort and service on such short flights - something that US airlines are so incapable of providing. Not only was the plane comfortable and spacious, the fact that they also served a meal on such a short flight is so much appreciated."
Cons: "Crew could have been a bit friendlier"
Pros: "Same as above, nice staff and an amazing plane."
Pros: "Excellent service everything was perfect. Want to fly again on thai."
Cons: "Our itinerary did not show that we had to transit in Chiangmai. It came as a surprise when we checked in at the airport. That was very misleading. We had to remove our hand luggage at each stop."
Pros: "The flight was awesome, the food was delicious and the delay was shot"
Pros: "Crew and beverage options were great."
Cons: "Seats could have been more comfortable. And slightly more leg room would have been preferred for a 14hr flight."
Cons: "Dinner choices could be better. Slow boarding process."
Pros: "It was a routine flight and everything was OK but not fantastic"
Cons: "Some of the food served was quite bad .... other options were pretty good"
Pros: "Very comfortable flight. The full range of entertainment made the time go quickly. Professional crew."
Cons: "I know it's an airplane, but even so, the food was astonishingly bad."
Cons: "The crew were great it was on time and overall fabulous"
Cons: "We booked vegan meals which came and were pretty good. But afterwards, the cabin crew handed out icecreams and then Fantales and had no vegan options for those treats."
Pros: "The crew was very friendly and professional. The aircraft was clean and well maintained. Food and entertainment were great."
Cons: "Completely satisfied."
Pros: "quick flight. tasty snack"
Pros: "the flight left and arrived on time"
Cons: "The crew were lazy & rude"
Cons: "Crew was extremely noisy and not mindful of most of the cabin sleeping. Speaking loudly, joking with one another. Very unprofessional. In some instances woke people up (in economy) and made them put their seat up because someone behind them wanted to eat at 23:20. Not friendly either."
Cons: "Entertainment system was playing up and crew had to reboot it several times"
Pros: "Service from the moment of getting near the booking counter was excellent. Flight was on time and staff were great."
Cons: "The sandwich for lunch was boring and the bread was not very nice."
Pros: "Good movies make for a quick trip"
Pros: "Crew a was good - Seat was not so great. I tried to book my seat/boarding pass when you sent through the notice to do so in the morning but at that stage there was only 1 seat available to sit in?? Seamed a little odd to be completely booked out at that stage"
Cons: "Isle Seat"
Pros: "Same as previous answer!"
Pros: "Great crew. Friendly and responsive."
Cons: "I booked emrits but i was boaded on quants"
Cons: "Less gate changes"
Cons: "Baby stroller was sent to baggage claim. I had to walk with small baby and a bunch of bags through all steps instead of using the stroller."
Pros: "Lots of movies and TV to watch. Meals were decent. Good attendants."
Cons: "A little tight seats. The attendents were slow to clean up after meals."
Pros: "Smooth boarding. Left on time. Uneventful flight (good). Arrived ahead of time"
Cons: "Only had overhead video displays, not individual ones in the back of the seat, so no choice of entertainment. No matter, I read a book!"
Pros: "Not much to like other than access to Cathay pacific lounge at SFO Over booked about 50 seats fights in the aisles security on board blamed on a computer glitch delayed over 2 1/2 hours Business class old uncomfortable seats. After flying Singapore business last week I was appalled at what quantas had for the same price I’m dreading my flight back home on quantas I won’t fly them again"
Pros: "The plane was on time. There was cool air circulating from the moment we boarded The breakfast, which consisted of cereal, milk and a small muesli bar was good. Sky News was played on the drop down screen"
Cons: "The seats are cramped with very little arm room."
Cons: "Boarding is very haphazard, not according to seat numbers, no pre boarding for small babies. Flight attendant spilled juice on me, very unprofessional."
Pros: "Crew was very professional and willing to help"
Cons: "Selection of movies not that great when you spend 14 hours sitting on a chair for that long you expect at least to have some good movies to watch ... that was a let down. Also everytime they served us food it seemed lime yhey didnt have enough of the choices we were given as the crew had run out of our choices all the time making choose things we didnt lie"
Pros: "Good seats and leg room in economy. Crew and service were friendly and enjoyable."
Cons: "Information from Qantas on the last minute delay to the flight and ongoing changes to the timing, was poor. We got most of our information on the delay and timing was largely from other sources."
Pros: "Nothing paid a bomb and got nothing for it"
Cons: "Everything!! Never again will I be hoodwinked for the price of a standard seat"
Pros: "All inside the realm of the expected"
Cons: "Seat was uncomfortable"
Pros: "Healthy airline food option, friendly helpful service, use of name and I'm on the bottom rung of ff status??"
Pros: "everything was lovely"
Cons: "the outdated on flight entertainment system"
Pros: "Quality of interior"
Cons: "Only podcasts, couldn't find music to listen to while I worked."
Cons: "Travelling with baby/kids/family....not good with this plane, And when asking APPLE JUICE for my baby, they so really PELIT ,only give one glass, i cannot asking 2 glass , im thristyyy n need sweet , coz we cannot bring our any kind of WATER to plane.... I will not fly with qantas anymore...."
Pros: "Friendly efficient service. Lots of smiles. Food was great. Very comfortable seating"
Cons: "Toilet was very cramped USB charging plug not working. Pretty average range of movies."
Cons: "My family of 4 were not seated together even though all four tickets were purchased together in the same booking. After booking through KAYAK for flights, the on-line check-in process was a nightmare with the KAYAK booking number not matching the information required by QANTAS. As my children were all spread over the plane, and two son's look very similar, a hostess almost did not serve one of my son's a meal as she believed my son had already received a meal further forward in the plane. Thankfully, upon checking, the hostess realised that it was a case of mistaken identity."
Cons: "This airport is disorganised and undersized for the volume of patrons passing through. Was frustrated with the poor response of Sydney airport go manage an obvious failure of their baggage handling system. No fallback procedure was activated(manual for eg) to actually progress baggsge hangling even for those with connections to make. Disappointed and embarrassed by the defensive attitudes of staff who were given no Support by mgt of either airport or airline."
Pros: "Super easy flight out of Auckland. Arrived in Nelson ahead of schedule."
Cons: "...the person coughing behind me..."
Pros: "The business class attention, and the quietness of an A380"
Cons: "Old style ‘ pod’ business seats.They are hard to sit , and not private like newer versions Silly extendable pop up tv screens with poor resolution"
Cons: "Qantas is the source of unlimited frustration for us. We could not check in online, and it wasn't even possible to choose a seat before you got to the airport unless you wanted to pay a premium for it. To make matters worse, there is no transparency in the process; we had no idea what seats they were assigning us, or even whether the three of us would be able to sit together. And when we showed up at the airport, the last leg of my flight had been deleted from my itinerary (but not that of my family members). And guess what? They couldn't do anything about it until I was ready to get on that last flight! The crew were great, but all the behind-the-scenes aspects of Qantas were absolutely horrible. Two days later I'm still reeling from the experience. What a terrible way to treat customers."
Cons: "Flight was nearly an hour late leaving."
Pros: "Smooth boarding Comfortable seat,love the entertainment as I could not sleep. Managed to catch on lots of movies that I have not seen."
Cons: "First stage , food not too crash. Rest fine."
Pros: "Clean, timely, organized, good food, good entertainment, smooth... Aussome! :)"
Cons: "My remote in my arm rest (58D) was a bit broken. While it still worked, the flap was missing some screws to hold it in place. Also, the touch screen oftentimes had issues sensing my finger on the pause button. Overall it did not hinder me from enjoying the entertainment services provided."
Pros: "The fresh fruit platter choice for breakfast"
Cons: "No fresh towels to wash hands & face before being served food"
Pros: "I don't remember much about this plane. It was nice to get food service for such a short flight. I believe we had the two seats to ourselves, and they were comfortable."
Pros: "QANTAS were excellent."
Cons: "That we missed our connecting flight (not our fault) but they put us on another flight immediately after, so it was all good"
Pros: "Wonderful staff, the flight felt quick and easy."
Cons: "The food, there was no vegetarian option."
Pros: "The crew was always courteous, helpful, and patient with everyone. They just seemed to have much better attitudes than I’ve seen with other airlines, at least this crew did. Even the food was good!"
Pros: "That I didn’t have to get up so early."
Cons: "Didn’t like coming via Dubai - parents have no control of their children. Tearing my hair out."
Pros: "Dreamliner plane"
Pros: "Both good"
Pros: "Great crew and seats were very comfortable"
Cons: "The person sitting next to me was extra nervous which was a little un nerving"
Pros: "I loved the process and crew communication in consideration of the amount of passengers."
Cons: "Considering the media coverage of an airborne virus killing people seemingly quickly - I would have expected an airline (travelling from the genesis of the disease) to supply face masks.... the crew and other passengers expressed similar concerns, perhaps a decent consideration."
Pros: "On check in we were offered the extra legroom right at the front, with just the two of us on the row!"
Cons: "Choices of food is not much of variety, not of good selection & more so not available when i decided to purchase a small beef pie that is quite costly"
Pros: "Crew always happy and polite."
Cons: "all travellers were polite this trip, which I’m sure was appreciated by the crew."
Cons: "tv entertainment,i wish i had realised that there was no TV for the children. ."
Pros: "It was OK"
Cons: "It would of been nice to know why we were delayed."
Cons: "If the boarding time had remained unchanged and there was more legroom"
Cons: "Flight from Napier to Auckland was delayed"
Cons: "Business class seats are too close together to accommodate recline. Results in a rude shock when the person in front of you reclines their seat."
Cons: "I informed I wouldn’t be taking the return flight and asked for a refund/voucher or anything.they said no refund; nothing.even had to pay more to put baggage on the flight out.Flight Got canceled 10pm night before, the best they could offer me was a flight two days later. Suddenly full refund availa"
Cons: "Baggage fees. Website. I tried for days to prebook bags. It kept coming g back with msg. Session expired. Go back. I did this several times finally gave up. Cost me $100 at airport. I had flown Virgin three days before and had baggage included. Wil fly them or Quantas next time."
Cons: "We were shocked to be charged $275 for two checked bags. At the point that you are checking in you are trapped and don't have a choice but to pay it. We were told that if we had paid in advance it would be cheaper, but we didn't know what the weight of our bags would be so I just figured I'd pay at the airport. They didn't say that they charge so much more at the airport - which is a total rip off. We were also harassed by not having the email that showed we purchased an Australian Visa which is digitally tied to our passport. If they need to verify our Visa, then they should have the electronic means to verify it. Also, we were traveling from Sydney to Auckland so since we were leaving the country I'm not sure why they had to see our Australian Visa in the first place. We were already in the country!"
Pros: "Excellent crew"
Pros: "Carryon luggage is restricted to 7 kg. Conflicts with worldcstandards and then they apply it to foreigners, but not to Kiwis! They would not let me take on my roller bag, but many locals got to! 9"
Cons: "See above"
Pros: "The food was decent, plane was delayed and we flew business. It would’ve been good if they brought over some more drinks during the delay. Maybe they should’ve started preparing the supper meals on the ground too so they were ready to go when we finally took off just because it was a red eye flight of just 5 hours and it would have made much more sense to allow us more sleep time."
Cons: "The seats in business are totally weird. There is a metal foot rest that’s quite common in premium economy but the stretch seemed very short. I’m a short guy and I found my feet hanging over this bar which was uncomfortable. Also the pitch of the seat and short seat made both my partner and I slide down the seat. Perhaps the seats Jet star selects for its business could have calf rests that are located higher up so our legs are elevated more like in a chaise lounge or hammock for don’t slide down. The absolute worst thing about Jetstar flights are the passengers. The lowest common denominator Australians book budget airlines (especially Jetstar) and they rush the gate, over pack their 7kg of carryon, they are rough and loud and have little control of their children. They don’t know the difference beteeen inside and outside voices and speaking to someone face to face instead of shouting from a distance. Perhaps Jetstar should have a flying etiquette email and in seat card to remind people of how to behave. One braided head wench was berating the poor guy checking tickets at the gate who asked her to finish her water as a condition of EVERY AIRLINE and AIRPORT. He didn’t deserve her uneducated rudeness."
Pros: "Crew were patient & helpful"
Cons: "The fact that both my recent Jetstar flights have been delayed (to & from Rarotonga, and today’s flight was so late I missed my connecting flight & it meant a disadvantage to my family plus $221 extra for me to buy another ticket."
Pros: "The pilot made such a smooth landing, it was one of the best I’ve experienced."
Cons: "Probably just the delay and time management for boarding"
Pros: "Early departure, smooth operation, efficient service"
Cons: "Seats a bit close for Clive’s 6 foot frame"
Pros: "The help I was given whilst checking in."
Pros: "Most of the staff were supportive and caring and made me feel like nothing was too much to ask. The flight was on time."
Cons: "It was a flight we've done heaps before. It would be nice to have all luggage actually transferred through from Napier to Manchester as it's an added challenge when also carting babies around."
Pros: "The ease of boarding"
Pros: "flight comfort was as expected"
Cons: "plane was over an hour late. a week before another Jetstar flight to Queenstown was 2 hours late. seems Jetstar is often late."
Pros: "No mess airline, fast and efficient"
Pros: "Arrangement when flight was cancelled."
Cons: "Cancel the flight without letting me know"
Cons: "1 hour delay on take off"
Cons: "The floor next to my seat looked like someone had emptied their chip packet on it. The plane was late arriving but surely there’s time to vacuum up the mess!"
Pros: "Nothing it was horrendous"
Cons: "My seat was broken with a big metal bar digging into my back all the flight and got given the thinnest blanket to try had and stop the problem total and utter was of time"
Cons: "1 hour later we took off. Departure gates were changed from 9 the whole way down to 1 after we all walked there! The carousel didn’t give us our luggage until 45 mins of standing there waiting after an overnight flight!! Aircraft was way too cold. And had to ask for 1 cup of water, not even offered to us."
Pros: "Great boarding process. Happy/smiling staff. Great experience overall."
Cons: "No onboard entertaibment but it is a budget airline on a short haul flight so...."
Pros: "Relaxed and no frills service."
Cons: "Budget seats with no decent pockets, hooks or cushioning"
Pros: "Got in slightly ahead of schedule."
Cons: "No lounge access, no complimentary snacks and drinks, miserable cabin crew, seating very very cramped in 3 3 3 config so not suitable for couples wanting a row to selves. Mosquito's flying round the plane. The pilot told us to "Rest in peace" at the beginning of the flight. Looking around at the passengers faces a better choice of words could have been used. Noise levels were terrible, couldn't hear the safety instructions because of the sound traveling around the aircraft.Luggage took a very long time to come off the plane."
Cons: "Not confortable seats"
Pros: "finally landing in Melbourne"
Cons: "cancelled flight 20 mins before transfer pick up. useless chat assistant and a virtual assistant hat could not assist. extra expenses for a later checkout, another transfer, food & rntertainment, paid day care and requesting more leave from work. Hotel we were offered only had one room available which had one bed for 4 people."
Pros: "Had the flight at the time I wanted"
Cons: "S$125 for a single small checked bag. That's ridiculous. I've never seen a checked bag charge that high."
Cons: "I thought it was poor I had to pay $60 for carry on luggage. Absolute rip off"
Pros: "Boarded quickly and no delays. Didn't order any food and no entertainment on planes from Nelson to Auckland"
Cons: "Baggage took a while to come out. Likely due to Jetstar only having one carousel."
Cons: "Awful service, took a booking from Melbourne to Aukland and cancelled 5 hours later. Offered no alternative or option but to leave our trip. Completely destroyed our travels which we saved years to accomplish. Avoid these (JETSTAR) like the plague, unless you want an incompetent airline to wreck your traveling. Words really cannot describe our feelings towards our treatment and lack of any empathy from the airline, who took a booking and then cancelled it in record and and said there is no other flights! Thanks for that - never again."
Pros: "Air conditioning, good size overhead vaggage storage"
Cons: "No leg room... so uncomfortable trip...most of us aussies have long legs..i think planes are designed for Asians who are shorter limbed. Will not travel again on jetstar overseas"
Pros: "Plane delayed 1.5 hours late"
Cons: "They lost my brand new surfboard. Very upset."
Pros: "On time departure/arrival"
Pros: "We didn't crash and everything apart from the leg room being smaller was okay."
Cons: "They have taken two inches off the leg room. I know cause my legs now don't fit sitting straight."
Pros: "courtesy baggage for carry on"
Cons: "Late flight 1.5 hr delay....so missed business meeting...will not use again for business or time critical travel And seated next to a fat passenger who spilled into my seat...most uncomfortable flight leaning into aisle to get some space meant I was bumped by the crew. lame experience all round"
Cons: "The baggage prices is very expensive"
Pros: "flight smooth with bad weather, competent pilots"
Cons: "Bagage fee extortion, we were a family of four and had to pay $200 US dollars for 4 bags because it was not paid online. I wasn't sure what everyone was bringing yet when I booked tickets. the baggage agent told us it would have been less than ten dollars per bag if booked online. I can see doubling the price but not quadrupling... the luggage is still boarding the plane, whether you pay 10 or 50 dollars, it doesn't change anything other than they make more money off of the passengers."
Pros: "I was rebooked to JQ7001 which is VERY disappointing as it leaves Sydney 6 hours later than JQ199, my original flight. Reason given by Jetstar: JQ199 has been closed. An outright lie as JQ199 departed Sydney as per schedule today. I"
Cons: "It was our first experience with a low-cost flight and we did not receive any information about the cost of the baggage when paid prior to the flight in the airport. It costed us more than the tickets!!!"
Pros: "it was on time..."
Cons: "charging for entertainment...no blankets for an overnight 6hour long flight... customer service is just the worse I've seen on an airline. Don't get me started on the baggage allowance surcharges... Still found one very friendly staff at the Sydney Airport though, there is still hope. Get on it Jetstar, get on it."