Daily cleaning, installation of cabin HEPA filters on flights from Austria to Queenstown
Central Queenstown is 6 km away from Queenstown Intl Airport.
Queenstown is served by Queenstown Intl Airport, also commonly referred to as Frankton, Queenstown, or Queenstown Intl. The airport code is ZQN.
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Scores according to KAYAK customer reviews
Cons: "Very less leg room"
Cons: "Everything was great food and the plane great people"
Pros: "emirates very great ... all the best craw could be more ingaged"
Cons: "wee booked emirates but fly with dubai plane fly dubai - you have a filling that all they wont is to sell staf but no comfor for the price"
Pros: "The food was amazing. The entertainment selection was borderline ridiculous—nearly too many choices!"
Cons: "The plane was too hot during boarding and again right before landing. It was really hot in Dubai so I understand why it was hot initially, but unsure why it became warm before landing."
Cons: "Too much children ob the plain and they are crying"
Cons: "Info system is not that easy to navigate So hard to find a movie"
Pros: "Missed connection"
Cons: "Try to be on time"
Cons: "Bigger entertainment screens compared to previous Emirates flight from Manchester"
Cons: "WiFi poor."
Cons: "I wasn’t aware that there is a ticket with only 15kg baggage allowance - thank God I was taken to the airport by a relative and could leave some stuff with them. Of course, I should’ve checked - but I didn’t know there was an option below 23 kg. You’re never done with learning l"
Cons: "Don’t expect any assistance with the change of a passenger name - you will be asked to buy a new ticket without reimbursement for the mistake that is by any stretch of imagination only a duplicate bookings. What will happen is that either the travel company or the airline simply will blame you."
Pros: "All was fine"
Pros: "Crew is friendly, flight was smooth and timely."
Cons: "Why doesn’t economy class have a passenger lounge for passengers with really long layovers? I had a 15 hour layover and nothing to tide me over during that time. Ridiculous. Every half decent airline out there caters to all classes of passengers. This is an extremely elitist airline. Will definitely try to avoid"
Pros: "The crew was up during the whole trip, offering refreshments and taking a really good care of all passengers"
Pros: "Comfortable, great food"
Pros: "The cabin, the variety of beverages and the time of the trip"
Cons: "Perhaps the strange breakfast and the TVs quality"
Pros: "In flight crew were pleasant"
Cons: "I was made to pay excess luggage because my carry-on was 1kg overweight. I was very depressed because of this treatment and the ground crew in Lagos were abusive when I complained and they threatened me that I would miss my flight if I didn't comply"
Pros: "Very comfortable interiors and great food and drinks. Crew is also not a bunch of jerks."
Pros: "We had good seats & crew were friendly, but not as good as the Sydney to Dubai crew"
Cons: "The lateness of our departure with no reason given from Dubai."
Pros: "Special ordered food was good, felt like we ate too many times but it was a 15h flight. Extra legroom seats in exit row are great, but other passengers stand in front of you to wait for toilets. Not sure if entirely worth the money for that reason only. Entertainment options were plentiful."
Cons: "Other passengers that treat the public space of an airplane like their own living room or bedroom. Disgusting and rude. I'm sorry the flight attendants have to put up with poor behavior. Amenity kit seems a bit skimpy for economy class. Toothbrush was falling apart and not enough toothpaste. Bring your own on board."
Pros: "Good food on board with swift and easy transit. Flight was also on time"
Cons: "option to provide some vegetable sandwich must be there for vegetarian people"
Pros: "Best food on a plane I have had yet"
Pros: "5000 channels. Entire Alien movie series :) Also food was excellent."
Pros: "Nice airplane"
Cons: "Snub crews"
Cons: "I was not let onto the flight in Entebbe because I arrived at the airport an hour before the flight departed. I was given no notice of this rule (apparently only applicable on Emirates flights) and was forced to delay my trip 2 days and pay an additional $1045 for a replacement flight home."
Pros: "Food was good"
Cons: "Less attention to my two kids"
Pros: "Crew very good"
Cons: "Too cold. Food not very good"
Pros: "The food was better than others and beverages were served often. In flight entertainment options were impressive."
Cons: "There was so little leg room that my knees touched the seat in front of me. Everyone in the row had to get out for the window person to use the bathroom. There were 2 kids next to me that stood on their seats and jumped and screamed almost the entire flight. No one said anything."
Cons: "Seat selection is paid."
Pros: "As comfortable as one could hope for a long haul economy seat."
Pros: "Mostly everything"
Cons: "The chair and the food"
Pros: "I love the wide variety of beverages. I also enjoyed how many times they passed through the cabin to offer us drinks."
Cons: "I have been on the newer planes and the TV functionality is great. However, the older versions have poor quality TVs with horrible functionality. The touch screen does not respond to your finger and sometimes you can't even get the remote to work. They definitely need to update the technology on all planes."
Pros: "The AC was leaking on the seat and the crew made. Me to sit on the wet seat during Landing!! and tons of cold water dripped on me during taxing making me sick"
Pros: "the amazing atttention from the staff and the cleanliness of the airline."
Cons: "the seats did not go back enough"
Pros: "Service, comfort, food, wine, all outstanding."
Pros: "Crew and service were good. Not a fan of Indian food. Ran out of alternatives. You are leaving India. Might want something other than Indian."
Cons: "Used 2 prong headphones so you couldn't use your own which was uncomfortable."
Pros: "There was sufficient legroom at the seat. Amenities were provided to remain "fresh". Not computer literate, the entertainment was more than adequate."
Cons: "I told the flight attendant while boarding that it was not appropriate to have very little children on a flight of this length. Much to my chagrin, an Indian woman had two howling urchins one row in front of me. These howling urchins proceeded to scream their lungs out for 11 of the 13 hours of the flight!! One of the babies was so small, it looked like she had just pushed the critter out earlier that day!! Had they told the Indian woman to drive or swim to Dubai, the ratings would've have been excellent. I did not pay good money to have to sit in a NURSERY!!!!!"
Cons: "Piece of checked baggage was lost en-route. It took over 2 hours to get through checked baggage and customs in the middle of the night because after we had already filled out all information regarding piece of luggage with one baggage counter employee. Japanese Customs refused to let us through due to "unaccompanied baggage" since the piece was lost by the airline and had us go back to another baggage employee who couldn't grasp that we already went through the process and had no clue what to do."
Pros: "Crew are awesome, helpful"
Cons: "Emirates pizza is not good."
Cons: "The Emirates business lounge in Dubai is terrible, overcrowded, too big, food passable, very little service."
Pros: "Big screen"
Cons: "I and my friend booked together but we had to sit separate. All round trip. What the hell?"
Cons: "Delhi to dbx was uncomfortable & they have changed our seat without any warning"
Pros: "The Emirates flight was great. Everything was efficient. Crews were extremely nice and helpful. In flight entertainment was great."
Pros: "I've always liked Emirates and the comfort level is very high. Also, the entertainment has always been excellent."
Cons: "I rated the food 4 stars not because it was good or bad but I was sleeping so I didn't try it so can't really rate it."
Pros: "Emirates is definitely comfier and more attentive than any American airline I've used."
Cons: "Not sure what happened on landing... We were told they couldn't connect the walkway so we would come down the stairs, but neglected to mention the ridiculously long (20-30 minutes) bus ride back to the actual terminal. There were no staff on the bus. I was pregnant and not offered a seat and came very close to passing out from the situation. I love emirates but the Dubai airport makes me reconsider flying with them again."
Pros: "A-380 a big plus"
Cons: "Nothing to report here.. Everything was great."
Cons: "30 passengers on a 60 seat plane. We should have been spaced out due to the Coronavirus, but NO. We reallocated seats which had us all jammed up the front and back with rows of empty seats in between. Not good enough Qantas! I asked to change and the cery pleasant hostess said no we were NOT allowed. I do NOT understand this."
Pros: "I like the free check-bags"
Cons: "I like that if I can select the seats for free after booking ."
Cons: "Unfortunately the flight could not be shorter. Otherwise a perfect flight, and well worth the price."
Pros: "The crew was great and the seats were comfortable."
Cons: "If the seats reclined more, it would have been easier to sleep. The baby behind me would not stop screaming for 7 of the 15 hour flight. The flight was oversold so there was no where I could move. Even ear plugs didn’t help. Everyone was miserable."
Cons: "That I was rebooked for a flight I showed up to before it took me off. Literally people that showed up after me got on the plane"
Cons: "Qantas is a great airline and I enjoy flying with them. I happened to have two seat mates on either side of me who took up more than their share of the seat, making my flight rather uncomfortable."
Pros: "New plane"
Cons: "Everything else"
Cons: "- There was a massive line for boarding and it took a while. We ended up leaving a little late because of it. - The crew overlooked the row I was in a few times. We had to call for assistance to get rubbish removed. - One of the toilets didn't have running water in the basin from the second hour of the flight onwards. - The galley in the back was locked for most of the trip. - The food wasn't cooked properly. - Everyone was asked if they wanted a drink with my meal except for me."
Cons: "Boarding is very haphazard, not according to seat numbers, no pre boarding for small babies. Flight attendant spilled juice on me, very unprofessional."
Cons: "on line check in more difficult than others"
Pros: "FLIGHT TIME"
Cons: "UNCOMFORTABLE SEATS , NO SEATS FOR FAMILIES TO SIT TOGETHER"
Pros: "Flight crew is great"
Cons: "Didn’t like the the whole check in process. None of the system worked. Manual check in all the way and took so long. Not enough staff to service."
Pros: "The view"
Cons: "Poor food and no choice, only given tofu noodles! The general appearance of the plane was dated and worn, needs a refit. It felt more like a cheap budget airline not ‘the spirit of australia’ as branded. The touch screen was so bad that you forced the persons head in front to move when you pressed the screen."
Pros: "Service good"
Pros: "check in easy at Adelaide airport"
Cons: "The plane had small drop down screens every 4 or 5 rows which are totally inadequate for watching anything. gives no choice and poor sound quality (lag between vision and sound) Pork meal was some sort of tasteless slop in a cardboard box with rice and a green veg. It seem as if short flights are getting a raw deal with old planes and sub standard food, systems to save costs. If they cannot maintain a consistent level of standard across all their products let another provider in who can."
Cons: "Boarding is a gong show. Not very clear signage for premium line so there’s always a ton of people jamming up the queue"
Cons: "See above"
Pros: "Very smooth, made it alive."
Pros: "Qantas is always a great choice. Good food and service."
Pros: "Got a good price for RT ticket."
Cons: "Wasn’t fond of Qantas charging for seat selection for standard economy (international)."
Pros: "All round great experience. All went to plan. A330-200 business class was just right for this short trip."
Pros: "Overall experience was decent. Food, boarding and entertainment was top notch"
Cons: "Super cramped for a long haul flight. Could barely organize myself. Could barely reach down to get a book out of my bag. Thank goodness i was sitting next to my husband because we had to be totally in each others space to be comfortable;((("
Pros: "Wonderful staff and such a easy quick feeling flight"
Cons: "The food had no vegetarian options"
Pros: "IFE for such a short flight, headset free. Cabin crew were quite pleasant. B737-800 series (Next Gen.) is a nice plane."
Cons: "Cramped. Lunch was that revolting beef & kale pocket (again!). Highest a/f of Tiger, Virgin & QF, which is fine if it’s worth it, which it most definitely wasn’t."
Pros: "Entertainment - lots of movies"
Pros: "This flight was delayed and caused significant disruption to the remainder of our travel plans. We missed our next two flights and had to forfreit the cost of a hotel."
Cons: "Really unnecessary delays."
Pros: "On time, good food, flite staff and attendants were friendly and helpful."
Pros: "freindly staff."
Cons: "First I wasn't told I'd be going domestic . Arrived at the airport 4:30 to catch the internation flight @7:20. Funny thing is I was the only person around. There was the changing of shifts for ground & cleaning etc. No ticket booths. Put passport in kiosk,it said basically no. Finally a ticket agent showed up. She tried my passport ,and nothing. Checked threw the computer & it said leaving out of domestic. Go down to the end of the hall, can check in there. It's Qantas alright, not open till 7:00. Start to panic a bit. Stopped someone and asked. They told me I was at the wrong terminal! Get to other, check in. Ask if I have to collect luggage and customs at LAX. No goes right threw. Wrong. Waited for cases at LAX. Have to collect & go threw customs. No cases, lost in Melbourne. Then I was ignored."
Pros: "Kayak gave me aisle seat in very last row of plane next to bathroom"
Cons: "Seat was uncomfortable in aisle of very last row next to airport. Had to ask to be moved. Food was marginal. Small portions."
Pros: "Food on Qantas is better than domestic U.S. carriers and it's nice to still experience good service."
Cons: "It is frustrating that most airlines never leave on time anymore. They should be required to pay each passenger $50 for every 15 minutes they are late. It's also terrible that seats have become so cramped. My biggest fear is to drop something at my feet because then I can never reach it. Sigh."
Pros: "Love the Airbus 380!"
Cons: "They didn’t pick up trash very often. Had to store it on the floor by my feet."
Pros: "Service was good"
Cons: "Delays are too often"
Pros: "Not much"
Cons: "Delayed no information"
Pros: "Not much. The movie selection was ok"
Cons: "How can an airline be worse than United. Ask Qantas because they cracked the code."
Pros: "Service and food was pretty good."
Cons: "Didn't care for the movie selection. Not much of a variety."
Pros: "The interior of the seats a very nice. QANTAS blankets and cushions are comfortable. I also like the little drop down net under the seat for you feet to rest in. The QANTAS flight staff are great. I also like that they don't go down the aisle with trolleys a lot (just for the meals) and that they just come around with jug and cup for drinks."
Pros: "Helpful crew. Seats so close together, very difficult tou get out to use facilities. Meals tasty."
Cons: "See last comment above."
Pros: "Good cabin crew"
Cons: "Late again"
Cons: "The wheel on my bag was smashed..."
Pros: "Great selection of entertainment. Good pillows."
Cons: "They let us know by email little before departure that there would be a delay of 1h 15 min in our arrival to London. This made me uneasy from the very beginning that I would lose my London-Luxembourg flight. The crew in the boarding gate, only after much insisting, said they would make a note so that someone from Qantas would wait for me and help me get my London-Luxembourg flight no problem, but in the next stopovers (Melbourne, Dubai), there was no sign of this. Also, the delay in the end was 2h 20 min - and I lost my flight to Luxembourg."
Cons: "I was surprised that we were flying a different carrier than Emirates"
Pros: "There was clear communication at the Gate Lounge as to why the plane was delayed, what was being done about it, and what to expect. The crew also tried quite hard to be helpful whilst on board the flight."
Cons: "The cabin seemed tired overall, not very comfortable and lacking in newer amenities such as USB outlet, charger, wifi. The food was terrible - barely edible I would say. I was not offered an alcoholic drink throughout the flight and when I requested a wine, it never arrived. The trolleys seemed to be piled high with rubbish."
Pros: "it was nice to get an early phone call about flight delay and given a food credit for the delay, pleasant check-in, smooth flight, take off and landing."
Cons: "the poor boarding control and information. delayed boarding time and no-one from Qantas at gate until 45 minutes past the time scheduled on ticket and no communication of why nor when we would board. new passengers arriving were allowed to start getting in at gate before notifying us who had been waiting there to be told to get in or in what order. seat arm rest (between seat 58b and 58c) was wobbly. Entertainment movies need newer choices specially for people like me who can't sleep on long flights and have seen all this movies. where's the classical music?."
Pros: "plane will clean and service pleasant. hot meal service on 2.5 hour fight."
Cons: "limit weight of roller carry on limited to 8 kg, though did not check weight of shoulder bags New Zealand immigration is intense with bio inspection - check that you do not have any nuts or other issues as took a long time to inspect packaged food bought at Sydney airport Prior to check-in, needed evidence of flight leaving New Zealand, not just confirm number - paper with actual ticket number"
Pros: "Food was more than I expected!!"
Cons: "The length of the flight but that's not anyone's fault!!!"
Pros: "I arrived in Melbourne 9 hours after I was scheduled to. The flight was severely delayed out of NYC and then I missed my connection out of LA and flew to Sydney instead. I was offered a $20 voucher for food at jfk, and that was it."
Cons: "See above"
Pros: "Staff obliging food excellent on time all good"
Cons: "All good"
Pros: "Paying for extra leg room was the best investment. Coming home was even better than going across as we were traveling through the The crew were sensational, obliging, friendly and accommodating. For long haul economy flights, I was really impressed. Will definitely continue to travel with Qantas."
Pros: "The design of the storage on the back of the seat in front is very clever and makes a huge difference - e.g. foot rest The entertainment system is very good Food was excellent for plane food"
Airlines flying from Austria to Queenstown have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Austria to Queenstown
Masks required on board, masks provided on flights from Austria to Queenstown
Social distancing seating
Middle seats unavailable to book on flights from Austria to Queenstown
Testing for antibodies, testing for symptoms for flights from Austria to Queenstown
Waiving of change fees. Search flexible flights from Austria to Queenstown