Daily cleaning, installation of cabin HEPA filters on flights from Auckland to Incheon
Korean Air, Asiana Airlines and Air New Zealand have all waived their change and cancellation fees on flights from Auckland to Incheon. Confirm policies on booking site.
The average direct flight takes 11h 55m, covering a distance of 9654 km.
There are 3 (direct) flights between Auckland and Incheon per week, averaging 0 per day.
In the past 3 days, the cheapest one-way tickets were found on Singapore Airlines ($967) and Multiple Airlines ($973), and the lowest round-trip tickets have been found on Cathay Pacific ($1,418) and Multiple Airlines ($1,559).
Korean Air flies once weekly (Thursday), Asiana Airlines flies once weekly (Friday), Air New Zealand flies once weekly (Friday).
From Auckland to Incheon, Thursday is the cheapest day to fly on average and Saturday is the most expensive. Flying from Incheon back to Auckland , the best deals are generally found on Friday, with Tuesday being the most expensive.
When flying out of Auckland you will be using Auckland Intl, often referred to as Auckland Airport. You will be landing at Incheon Intl, also known as Incheon Airport.
The majority of international arrivals land at Terminal 1, however some airlines such as Korean Air and China Southern Airlines also operate out of Terminal 2. Both terminals have plenty of transport infrastructure to help you reach the city.
Considering that Incheon Airport is roughly 50 km from the centre of Seoul, taxis are a rather expensive transport option. Opt instead for the Airport Railroad Express (AREX), a train that links the International Terminal 1 to Seoul Station in the heart of the city, in roughly 43 minutes. A one-way ticket will cost 9,000원 (NZ$ 11.70) approx. and can be purchased from the Travel Centre information desk within the International Terminal.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Auckland to Incheon.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Incheon from Auckland is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Incheon with an airline and back to Auckland with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Incheon from Auckland up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Everything. They are the best"
Cons: "Everyone was accomadating"
Pros: "Korean Air was amazing. Very comfortable, hospitable, and punctual."
Pros: "I like ailes center seat it's easy to get in or out."
Cons: "Should have the option for reserved the seat not only priority travelers ."
Pros: "Thank you for selected me became priority and the Sevice is good.Thanks again."
Cons: "I don’t know yet."
Pros: "Seat comfortable"
Pros: "Fortunately plane not full and was able to use adjacent seat(s)."
Pros: "Seat super comfortable wheelchair is perfect awesome"
Cons: "Loved it"
Cons: "Let me change my ticket due to a death in the family."
Cons: "Great value ,excellent and friendly service."
Cons: "Boarding Gate at JFK Airport literally has no seats for the passengers! You have to wait in other gates. They should do something about it."
Pros: "First Korean dish was good."
Cons: "The pasta was the worst meal ever."
Cons: "Serve little drinks like water, juices, soft drinks. The plastic cup is small and yet it is half filled. A can every meal would be nice."
Pros: "Very professional crew good service"
Cons: "Nothing really pilot couldn't understand him but does it really matter unless is an emergency"
Pros: "I liked the seats and the comfort."
Cons: "The dinner didn't taste that good. The portion was small and I was hoping they would have Kalbi."
Pros: "쾌적하고 승무원 서비스는 좋음"
Cons: "식사가 맛과질이 떨어진다 정성이없이.."
Pros: "Very reliable, quick boarding"
Pros: "some area the A/C does not work"
Pros: "Korea Airlines is the best!"
Cons: "re you trying to register for? ~ Garrett"
Pros: "Friendly af"
Pros: "Cordial; patient; understanding; calm; respectful; and helpful"
Cons: "Cabin temperature was too high"
Pros: "The comfortable ride during the entire trip"
Pros: "Loved it!"
Pros: "I LIKE IT"
Pros: "A proactive, kind and proper treat on board"
Pros: "I liked that i had two seats to myself"
Cons: "No VR goggles"
Pros: "All was good"
Cons: "special meals especially Hindu meals non vegetarian"
Pros: "nice planes"
Pros: "Everything was very good. I really enjoyed the korean music on the entertainment device."
Cons: "Nothing GOOOOOD!!!!!!!!!!!!"
Pros: "Everything like always"
Pros: "The time is not delayed"
Pros: "Cleanliness of the restroom and hospitality"
Pros: "From baggage check to arrival everything went smoothly."
Pros: "Delays on both legs, but major snow storms at both departure points. Lucky to have gotten out."
Pros: "Nice planes & attendants. Clean."
Cons: "Had to get off Korean air in Seoul & go thru terribly bogged down customs, just to transfer & continue on another Korean air plane - both ways! Barely made it to my 2nd plane even though I practically ran thru the big airport after the customs delay - both on my way to Hanoi & on my return. Got to Vancouver & only found out by accident that my checked bag would NOT be transferred to my Seattle flight, even though my tag clearly said to pick it up in Seattle. Had to disembark, claim my bag, then go thru the departure procedure at Vancouver all over again, with 2 customs checks: enter Canada, re board to U.S."
Pros: "On time, crews were friendly and helpful"
Cons: "No negative experience with Korean Air."
Cons: "Time to renew the aircraft 777-300"
Cons: "Its sad to see that only the female flight attendants look after the restrooms, no male attendants were seen doing it on both flights. Disappointing in this day and age this still exists."
Pros: "Crew , amenities and food"
Pros: "I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit."
Cons: "Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA."
Pros: "Crew was friendly. Seafood pasta was good."
Cons: "I wish all airlines have a foot rest."
Cons: "Singapore Airlines is so wildly overrated. The service is frequently poor, and the cabin environment dirty and old unless flying on their very latest planes. Even their A380s are now stale and musty. Not nice."
Cons: "My moslem meal selection wasn’t provided onboard"
Pros: "I like everything crew, etc"
Cons: "Nothing reallly"
Pros: "personel provided excellent service"
Cons: "food was ok. A faulty entertainment system did make our flight feel longer."
Pros: "They treated you like you were important and really took care of my every need"
Cons: "Getting on a cattle car to go to another terminal and then get in line again to go on the plane"
Pros: "Crew was very friendly and responsive to my needs. They met it with a smile."
Pros: "USB and plug for every seat, reasonable leg space and leg rest, good food choice and very attentive crew."
Cons: "No negative points"
Pros: "Top notch service. Very comfortable in business class. Very attentive. Would definitely fly with them again."
Pros: "Everything about this flight was top notch. The inflight entertainment, touch screen and remote controlled, was so good i was up the entire time watching movies Black Panther, Downsizing, DeathWish, Pacific Rim and listening to the wonderful library of music, i was surprised at the range of music, from uncensored rap to big band."
Pros: "The flight attendants were nice, attentive and joyful!"
Cons: "Sitting in a middle seat. Was told at the jetway counter no aisle or window seats were available. I saw no fewer than 5 empty aisle seats in my area."
Cons: "Outdated Cabin Fit Out"
Pros: "Movie selection was great. Food was decent. Comfort was expected"
Cons: "Our seat neighbors were annoying, but nothing the staff can do about that!"
Pros: "Everyone was very attentive and nice. The leg room is decent ."
Cons: "Some of the food didn't taste amazing, would've like maybe a different choice other than salmon or curry pork"
Pros: "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
Cons: "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."
Pros: "The serivce was amazing. Also it was clean and the food was great."
Pros: "Loved the hot towel service"
Cons: "Entertainment could be better, however there were a few new and Oscar nominated movies available. Personal air conditioning would be great, I was too hot the entire flight"
Pros: "Food was ok"
Cons: "Entertainment system are old age and poor quality TFT screen"
Pros: "To be honest I had a pretty bad flight because my allergies exploded during the entire flight - constant sneezing, runny nose, you name it. However, the attentiveness of the crew really made up for it. The cabin was decorated with tiny wreathes (so cute!), and the pillow/blanket was very comfortable/warm for an Economy seat. Although I did not use it as much, the entertainment seemed top-notch. And the crew-- they noticed that I was not feeling well, and offered me peppermint tea and snacks that did sooth things a bit (you can request for snack/beverage refills anytime!). I loved that they gave out black socks to the passengers too (I prefer taking my shoes off during the flight, so the socks added warmth & prevented my own socks from getting dirty). All in all, it was one of the best-serviced long flights I had, not to mention probably the most affordable price I paid for my annual trip to Korea (from LA)."
Pros: "Excellent entertainment system even in economy with many movies including recent releases. Staff were friendly and efficient."
Cons: "Economy seating is very tight for someone who is tall -- very little legroom. Food in economy was OK."
Pros: "Amazing service and comfortable lay flat bed"
Pros: "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
Cons: "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."
Cons: "Seats were bit hard without proper head rest.entertainment kiosk was not working."
Pros: "Efficient courteous and attractive crew. Good food drink selection and great entertainment system."
Cons: "Unfortunately the plane was an older 777-200 with smaller TV screens but otherwise fine."
Cons: "Particularly asked for aisle seat during checking in and I was told I was allocated aisle seat, but my seat was in the middle all the way to Brisbane. Person who checked me in did not seem like who wanted to be on the job beside being not too busy at all."
Pros: "Red wine was good"
Cons: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Pros: "Liked everything from service to comfort"
Pros: "Not much turbulence"
Pros: "Crew were helpful. Food was good, pillows and blankets in every seat was great. Seats a little small."
Pros: "The aircraft was clean, new, spacious and quiet. The bathrooms were regularly maintained. The food quality, selection and quantity was excellent for the economy class. Even the serving utensils were solid metal and had a very high quality feel to it. Having an endless supply of mid flight snacks was also appreciatd I always like the warm wet towels, which were offered at take off and landing. The entertainment choices were endless, but because it had USB and regular power, I was able to work on my laptop and listen to my podcasts on phone without worrying about running out of battery."
Cons: "The crew lacked its usual pep and cheer. For some reason they seemed very introverted and tired. First time on Singapore Airline that I noticed. The amenities kit was a bit on the cheap side. Also, only the supplied two prong headphones could be used with the entertainment system, I would have preferred an option to use my high end ones -- this was the main reason I chose to just work and listen to my own music/podcasts instead of watching a movie. We boarded and disembarked through the business sections and the aisles were too narrow. The announcements were hard to hear and the temperature was set too low for half of the flight (to kept fluctuating requiring constant adjustment of blanket/jacket). Having said that will keep flying them."
Pros: "Lounge experience was excellent. Service on the airline in general was excellent. Food and drinks we're just great. I enjoyed the sleeper seat that I was in. Everything was super smooth and I'm so glad I flew with Singapore Airlines."
Cons: "Nothing negative to report"
Pros: "The food wss delicious which was surprising. The lamb stew with fresh peas was delicious, and I don't even like peas!"
Cons: "Th entertainment system was old and tiny. Think watching VHS video tapes on a five inch screen. I think my phone screen was wider."
Pros: "Singapore crew are on their feet and working for the entire flight. Great service!"
Pros: "The crew Were so attentive. And Also not untrusive. If i was asleep they left me and offered me food and drink when i woke. Excellent airline."
Pros: "Professional, courteous, high-quality all around from food, to service, to entertainment options. Singapore Airlines is first class all the way."
Cons: "Cabin too hot"
Pros: "I loved the movie selection and the food options."
Cons: "The woman behind me kept insisting that I keep my chair in the upright position. With two crying babies on the plane, I was trying to relax and sleep as much as possible on the 12.5 hr flight. What bothered me even more is that when the woman asked the flight attendant to tell me to put my seat up, the flight attendant complied instead of telling the woman it was my seat to do as I wished. Why make the seats recline if they are going to bother the people behind? Why tell me to put my seat up if it was not a requirement for all (ie during take off or landing)? I did not appreciate this and it made my flight extremely uncomfortable."
Cons: "delay for 2 hours without notice"
Cons: "Older aircraft seats quite hard entertainment on last flight to Copenhagen entertainment was average."
Pros: "Friendly and approachable cabin crew."
Cons: "Boarding was not good. No clear announcement. No special boarding for star alliance gold member."
Pros: "The flight took off 10 minutes earlier and landed about 30 minutes earlier. I ordered seafood meals and the food was delicious and the service was excellent. The movies and flight info on the screen were very easy to operate."
Pros: "Crew were good"
Cons: "Entertainment system doesn't have a touch screen like other airlines. They give you ear but buds instead of head phones. Alright they gave us headphones for our young son you had to put the foam covers on yourself and they kept coming off. Not a very good selection of movies. Good is bland and not very good options."
Pros: "We lucked out and got seats with leg room! Yeah!!!! Thank you."
Cons: "Breakfast was very late into CPH and they only had one choice... Think maybe some ovens were not turn on!"
Pros: "It was the best service ive ever had. The flight attendants came right away and were always coming up the aisle making sure we eye well hydrated and fed"
Pros: "The food and drink selection available during the flight was outstanding. The crew were considerate and very friendly and the entertainment on board was unlimited. Overall a fantastic experience."
Pros: "Fine flight - only 30 min"
Pros: "Crew were helpful and pleasant and it was nice to get a drink of water, a cookie and the offer of a cup of tea or coffee"
Pros: "Great crew. Wine and cheese was nice."
Cons: "Nothing. All good."
Pros: "Free WiFi - was great and fast"
Pros: "My first experience in business class"
Cons: "Terrible customer service."
Pros: "I had to us the wheel chair And they were all GREAT I was by my self"
Cons: "Right now I can't think of any thing"
Pros: "Staff were always happy and friendly"
Pros: "Pinot noir"
Cons: "No temp control, a little stuffy"
Cons: "Our family nearly missed the trip due to delayed from Melbourne"
Pros: "Service and biz check in"
Pros: "Excellent attendants"
Cons: "Landing was a bit bumpy!"
Cons: "The check in at premier lounge wasn’t as good as before for bussiness elite !"
Pros: "The flight was on time, staff courteous and we made good time to the destination."
Pros: "A bit late leaving Auckland but we were kept well informed of the changes"
Pros: "Crew were lovely."
Cons: "Had a lot of hassle adding baggage to this leg of my trip on booking. At check in i was asked to pay $130 for baggage, which was no surprise. Luckily Air New Zealand ground staff sorted it out and I did not have to pay. I will book direct with the airlines next time."
Cons: "I added Luggage 16.5kg and they charge $130 AUS.The weak point is they are not showing luggage when we booked."
Pros: "Smooth flight. Crews' sense of humour"
Cons: "A bit of delay in take-off schedule"
Pros: "Our hostess was extremely friendly, accomdating and engaging. Air Nz need more staff like her! We had taken a Honolulu flight to Auckland flight the day before and were really disappointed with the service, lack of friendliness and the limited availability of food were not what I have come to expect on Air NZ, an airline we have been so proud of in the past to fly."
Cons: "There was no doubt the staff made this journey great!"
Pros: "Plz could u guys add Korean subtitle to movie or tv . Because when i was boarding, i couldn't find any Korean subtitle. I can understand English so that's find. But it let me think u guys don't really care Korean market ."
Cons: "We were late arriving, the cabin crew although they were pleasant, didn’t do enough to allow the passengers to get off first, for the connecting flight. Malaysian airlines stayed in the runway, fixing an engine and the pilot said they were delaying the plane, driving in for passengers to disembark. After being told by cabin crew that a number of us were late for connecting flight, that they were going to wait for us, they didn’t and we were told we had missed the flight. We were kindly put on the next flight which wasn’t until five hours later. Unrealistic scheduling causes is to miss our flight and had us sitting at the airport for four hours, making it an unnecessarily long day. Not impressed."
Pros: "Was a huge help when my connecting flights didn’t link up due to flight delay, I was so stressed but every single person with air nz helped to make it as easy as possible and were so friendly!"
Cons: "Nothing at all!"
Pros: "The fact that every possible thing was tajen 8nto account to connect us from our late arrival intetnational flight. Great team"
Pros: "there were extra blankets."
Cons: "Cold air blasting for 8 hours."
Pros: "Friendly crew, timely response, food was nice"
Pros: "Cool temps in plane"
Cons: "They were great"
Pros: "Good lleg room in the aircraft. Friendly service."
Pros: "Everything. Loads of leg room."
Pros: "No complaints at all"
Pros: "It was what I expected"
Cons: "Too cramped"
Cons: "Lack of leg room"
Pros: "Free drinks!"
Pros: "Snack ordering system Good service (picked up passenger's eye glasses when person was sleeping)"
Pros: "Excellent overall service as usual from start to finish"
Pros: "Short, friendly people and was on time. Awesome all around"
Cons: "All was good"
Pros: "The service in Premium Economy was outstanding with two dedicated and attentive staff members. The food was excellent and drinks served in real glass made a difference. the space was generous, seats comfortable, and pillows and blankets of a higher quality than economy. Overall a superior experience."
Cons: "Check in was a bit of a mess with no dedicated line for premium economy, business, or first class."
Pros: "Service etc etc absolutely fine"
Cons: "Handling at Melbourne Tullamarine was poor. The plane landed on time but was sent to the wrong dock and that caused a lot of time wastage. This seems to happen in Australian airports more than anywhere else."
Pros: "the entertainment options."
Cons: "The cleanliness of the seat and surrounding area around the seat. Limited snacks. Inconsistent boarding."
Pros: "Plane was close to new crew well educated and friendly left my jacket on the plane when left and they met me at baggage claim without been asked Well done NZ"
Pros: "Apart from the delay everything was quite good."
Cons: "The delay of over 1 hour was a bit nerve-racking as we were close to missing our connecting flight."
Pros: "Service and food."
Cons: "Love it"
Cons: "Delayed too much except that, everything was good"
Cons: "A little tight on time between transfers."
Pros: "The crew were busy but very attentive"
Cons: "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."
Pros: "Crew, food, entertainment were all very nice. 5 out 5."
Pros: "The crew were friendly, the entertainment on offer was broad and appealed to all passengers. The meal choices were very good, I requested the LFML options and all were good except for the light evening snack at the end of our second flight which was somewhat lacking in flavours and variety."
Cons: "The seats in economy felt cramped on the Boeing 700-300ER, with not much room to recline. This impacted on ability to fully relax and rest on such a long journey. This improved on the Airbus 350 thankfully, which much more leg room."
Pros: "Excellent crew"
Cons: "It was nice experience"
Pros: "No extra fees for baggage and professional flight attendants."
Cons: "Seats were too close in economy as in most airplanes."
Cons: "The accommodation/attendance from the flight crews. They looked like they have just been deployed from training."
Cons: "Dirty bathrooms, freezing cold cabin, paper thin blankets provided"
Pros: "new seating arrangement is nice"
Pros: "The crew was hard working, food was ok"
Cons: "Line up for boarding as well as storaging of our carry-on could have been managed better"
Pros: "Comfortable seat with good recline and leg room. Noise cancellation head phones are effective and comfortable. Good selection of audio and video entertainment."
Pros: "Great crew and service"
Cons: "No good beer selections and the water had a bad taste l."
Cons: "They did not provide water very frequently in flight. Food was satisfactory."
Pros: "Delayed. Late notification of delay. No text notification of delay."
Pros: "Entertainment was OK, but no wi fi offered."
Cons: "I AM FURIOUS VOYAMA SPELLED MY NAME WRONG 'RUSSELLG" CONNECTED AS ONE WORD RATHER THAN "RUSSELL G EWALD." WHEN I FOUND THIS OUT A DAY AND A HALF BEFORE MY FLIGHT, THEY REFUSED SAID NO CHANGE CAN BE MADE LESS THAN 48 HOURS IN ADVANCE. I WROTE FOR RETURN FLIGHT WEEK IN ADVANCE AND WON'T CHANGE IT"
Cons: "The economy toilets were in a disgusting state half-way through the flight and a hostess told me not use Business Class toilets even though I was in Premoum Economy. The economy toilet was clearly a health hazard. Also, we were woken up for our 2nd meal 6 hours into the flight , with 8 hours to go"
Pros: "Very delayed flight that resulted to missed my flight going to davao"
Pros: "Familiarity with Cathay Pacific procedures"
Cons: "The airplane seemed a bit outdated. A WiFi option would have been more pleasant. Crew spoke only English, not the classic Cathay Pacific experience to HK."
Pros: "The very nice lady at Hong Kong station who checked me in was kind enough to give me an upgrade when the flight was full."
Cons: "The food on Cathay still has not improved compared to other airlines'"
Pros: "Except for one time service everything else is good"
Cons: "Staff forgot what I have asked for boarding could have been done using zones."
Pros: "comfortable seats with good leg room"
Cons: "Cabin crew did not offer much service. No coffee, tea or water offered."
Pros: "The upgraded seat to business class."
Cons: "Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb."
Cons: "Didn’t like the seating arrangement. The check in counter was unwilling to accommodate us, even when we tried to check in four and half hours prior departure. We were unable to seat together for the long flight. On the plane, I noticed 2 family members travel together got aisle seat. I was really disappointed that Cathy Pacific allowed passengers pre-select seat in this method and has no authority or unwilling to accommodate others that flight together. Will not flight Cathy Pacific again."
Cons: "No extra blanket was available."
Pros: "Better crew today vs.my jfk to hkg flight"
Cons: "Flight delay"
Cons: "Old aircraft"
Pros: "Flight staff was awesome. They were all so thoughtful and extremely positive. It made a long trip so much more enjoyable!"
Cons: "Nothing! Super pleasant experience"
Cons: "Food options"
Pros: "In flight service was excellent. Food was great. Good variety of entertainment options."
Cons: "The boarding process was a little confusing. Could not hear which rows were being called up and the line was really long."
Pros: "Airline staff were all helpful and pleasant."
Cons: "No complaints"
Pros: "that is great flight. I'm very with fight"
Cons: "tiket issuing time some has mistake than we want to change very big problem, that take a hour and hour."
Cons: "My booking did not allow me to do seat selection. Me and my wife sat separately. No resolution from the crew to resolve this. Seats are not comfortable."
Pros: "TV controls user-friendly. Many choices."
Cons: "Cramped seats, especially when people in front lean back."
Cons: "flight took off 27 min late,sat in plane for over an hour waiting to go"
Pros: "The crew members treated me well."
Cons: "The entertainment system in my seat didn't work. The screen froze. I requested the hostess to reset. The entertainment screen didn't recover even after reset and was still frozen until the end of the trip. For 12 hours, I sat in my seat without an entertainment system which was very boring."
Pros: "All the Cathay staff members I dealt with were great! At the airport they were very helpful in getting me onto another flight, as my flight had been delayed, which in turn would make me miss my second flight. All the cabin crews were very friendly. I think that the people that work for Cathay make up for a lot of what Cathay lacks in other aspects."
Cons: "There was not enough information about the flight delays and the causes for these delays. It was a little stressful and rushed as my layover in HK was quite short. The boarding process could be a lot better if people were boarded according to rows. Food on most Cathay flights in general was pretty disappointing. It would also be great to have wi-fi on the flights. Especially considering how long some of the flights can be."
Cons: "Hindi movies not that many choices."
Cons: "No Wifi on a 16 hour flight is simply stunning to me."
Cons: "Food and crew members was awful i never had such a bad experience with any airline I would never flight with this airline anymore"
Pros: "Stewardesses were nice and accomodating"
Cons: "Plane seemed a bit older for an international flight. Not much legroom, poor entertainment options no games and there were no adjustable air vents."
Pros: "Good, entertainment, staff were nice."
Cons: "Not much to complain about."
Cons: "Leg room us bad especilly when the one in front of you recline the seat"
Cons: "bring back Me Before You!"
Pros: "Leg room and overall cleanliness was good. Special meal on this sector was very good compared to my previous flight."
Cons: "The crew was somewhat rude...not directly to me but to many fellow passengers. There was a teenage girl seated next to me and she requested the crew for some water and the hostess told her to wait till they served drinks which she said will take 5 mins. It was after 18 mins that the girl next to me finally got water. Seriously, you can't afford to give a glass of water , it's not like she was asking for coffee or some soft drink, its water ...and when we flew Korean and EVA airlines, they had a small bottle of water available on the seat when we boarded. Then my next row family asked for coffee and after a few minutes the fellow passengers wife decided to have some tea. So the husband called in the hostess and the hostess very rudely said , now you want both coffee and team , next time please let me know at the same time. Then when they served me my special meal, there was no butter in the meal tray, so I patiently waited for them to serve others and when they reached my row, I very nicely asked if I may have some butter...the hostess said, we don't have any butter. I was like...speechless. No butter, no water...and Cathay is a top class airline , HOW is it possible ? And the other crew was ok, this was one crew member a female and her name started from J , don't remember her full name. She was the laziest ever crew member I have ever seen and I am pretty sure she did not like her job. Cathay did not provide any tooth brush or mouth wash. No socks, slippers , eye patch...nothing. While flying to HKG from Toronto, I did not opt for special meal and the meal was just HORRIBLE. It was some beef and I couldn't even cut it with a knife. I think Korean Air is more or less the same as Cathay but in my opinion Korean is much better than Cathay. Cathay is only good for Business/First class. I seriously recommend EVA airlines and if not then Korean but if you are flying economy then stay away from Cathay."
Pros: "Good service. Love that you can have wine with dinner! Good size blankets provided."
Cons: "They called us to board early and then we stood there for about 10 minutes before they actually started letting people through the gates."
Pros: "Friendly staff"
Cons: "Movies could have more selection."
Cons: "Traffic on the strip made us sit in our seats for a long time, about an hour and I had my infant on my lap who had peed through his pants but I wasn’t allowed to go to the lavatory and change his diaper or clothes! This was to Seoul not Beijing."
Pros: "seats selection was too difficult as the net services were not good"
Cons: "the service from air china pripor departure"
Pros: "The crew was adequate."
Cons: "The airplane was old and dirty."
Pros: "Air China did an excelent job to get me to my destination."
Cons: "Kayak.com did not notify me my flight was cancelled. By my own dumb luck I showed up early enough for Air China to put me on a plane that was boarding. Come on kayak. You failed to provide details that could have ruined my trip. Get it together."
Cons: "got crushed here at airport. There was a lot of people here at 5am. No one was at the ticket counter and all check-ins were automated. So no staff available at ticket counter. The auto system didn’t recognize my passport with the ticket. Then I had to go to duty manager who was not helpful."
Cons: "Everything is ok"
Cons: "Air China solution to constant dripping water on a flight from LAX to Beijing (13hrs) was stuffing paper towels into the overhead bin which didn’t work. They were kind enough to offer to help me “fill out a complaint” after 2 weeks of trying to contact them. I will #neverflyairchina again! "
Cons: "Flight was 4 hours delayed with no explanation or access to WiFi given."
Cons: "package service. lost my package twice."
Pros: "The food."
Cons: "The fight was late in leaving. One of Three suitcases were didn't arrive."
Pros: "Food Problem !!"
Cons: "Worst Food"
Pros: "Friendly service."
Pros: "At the moment I'm here at Beijing Airport because of their 22hr delay. They promised a hotel, but there was nobody to ask where to go too. People speak poor English. So I just decided to stay and check at the airport hourly hotel just so I could take a shower and sleep.. But it was full and waiting. So I'm here 2am waiting for my 6pm to Manila. This will be my and my last with Air China!! They are not customer and client friendly. This the mosr terrible flight I've been. Never again!"
Pros: "Love the space of airplane"
Cons: "Departed an hour and a half late"
Pros: "They gave us our travel documents during boarding so we had no surprises."
Cons: "No entertainment"
Pros: "The food as good and the flight attendants were nice"
Cons: "No entertainment since it was a small plane it didn’t have any tv or they didn’t want you to use your phones as well"
Pros: "This time the plane's audio was fixed so it wasn't blaring on the head phones nor overhead."
Cons: "No smiles. No greetings. The crews morale and cheerfulness was vey lacking. Food option was vey limited."
Pros: "It was quick flight and staffs was very nice"
Cons: "Staffs didnt know much english.."
Cons: "Food was overly sweet and not much.. Flight was one hour late landing. Luggage took an hour to be delivered from the plane to passengers."
Pros: "Pleasant, uneventful, and meal service."
Cons: "No individual entertainment, but comfortable seating. Good trade off."
Cons: "Luggage did not get on the same plane as me from Beijin to Seoul so I was without my luggage for a day. Received no apology from the airline."
Pros: "I am incredibly happy with my Air China experience. Crew worked diligently to create a good experience, and was kind when I was having difficulty communicating. The food was surprisingly fabulous! Authentic Chinese cuisine and tasty. Several passengers did not review the regulations and were pretty rude when Air China crew told them to turn off and put away cell phones. Crew handled this well."
Cons: "Bathrooms were not very clean. I didn't realize until halfway through the flight that we needed to get our own beverages and throw away our own trash (different than the other airlines)- would have appreciated this being announced. I was confused during boarding process about when to stand and when to board, but watched the people around me and figured it out. We took off late/ landed late, but I was able to make my connection in Beijing without any stress so was happy."
Pros: "Crew efficient"
Cons: "No entertainment, console broken. Ran out of menu item of choice, but alternative was easily digestible."
Pros: "I liked the food but few selections. I liked having ice cream as a treat."
Cons: "Some of the Chinese movies did not have subtitles or the subtitles were too small to read. Middle seats are the worse and the chairs do not recline that much back."
Pros: "It was an empty flight, that was nice. Staff was friendly and attentive."
Cons: "Outdated in every way"
Pros: "Vegan meals"
Cons: "Long layover in China Consideration for others 11 hrs is way to much time in the airport"
Pros: "The attendant gave my my water even though I fell asleep. Also the flight boarded on time."
Cons: "AC wasnt on during the boarding process."
Pros: "Many meals and movie selections which helped."
Cons: "No leg room."
Cons: "Food was bland. Very limited flight entertainment selection. Flight attendants are extremely rude."
Cons: "Very unkind crew. They didnt seem to want to help the passengers. They appeared rather annoyed. The seats are too close from row to row. Undoubtedly the most uncomfortable airline seat ive sat in."
Pros: "Loved the wide seats and space between seats. Staff service was impeccable."
Cons: "My TV screen was not functioning well."
Cons: "Gate crew did not provide any information about delayed departure times. We were told the plane would depart at 20:10 and ended up departing at 22:35. This was already several hours behind the originally scheduled departure time of 15:25."
Cons: "we had a delay from Seoul to Beijing of over 5 hours causing us to miss our connecting flight to LAX our home destination. When we got to Beijing it was after 1:30 in the morning and we were given very poor directions to get on to our connecting flight which was not guaranteed until 9 pm that evening (19 hours later). Thankfully we were able to get on the stand by flight at noon but due to the rush of getting our standby tickets barely an hour before the flight we ended up losing our costly contact lenses at security checkpoint and when my wife called China Air representative to mail the lost items back to LAX when we could pick them up we got no help but have to find some courier service and we are still having trouble getting our items back."
Cons: "Couldn't check-in online from Beijing. Food is barely edible. Airline stewardess were not the friendliest people. Seats were lumpy. Bathroom faucet was corroded."
Cons: "Very long delay. Long wait in the plane, limited inflight entertainment for nonChineese speakers."
Pros: "huge delay without an explanation"
Pros: "Everything seems to go smoothly, the flight was good and we landed on time."
Pros: "Boarding in PEK airport was so fast!"
Cons: "1. Not allowed to use phones during the flight... at all. 100% ban. This means no music on headphones or any usage at all, even in flight-safe mode. Ridiculous. 2. Forced to shut laptops down a full 30min before landing. So unnecessary. 3. My luggage was soaking wet when I unpacked... a bottle of alcohol from another bag must've smashed and spilt all through my bag. Everything was ruined and wet. 4. No entertainment on the PEK-ICN flight. 5. Crew is just generally aggressive and rude."
Pros: "The plane that WE EVENTUALLY got on was modern and nice. The entertainment system worked mostly (even though the selection was lacking)."
Cons: "Every flight was late. The staff was unprofessional and not at all helpful to my friend who was traveling with a broken leg. We needed a wheel chair for him so we could race to our connection in Beijing.... they wouldn't give us one and kept bickering amongst themselves, so he had to walk on his crutches all the way to the gate... only to find out they changed the gate because our plane was broken. Only they didn't tell us that, they just kept saying... "you can't board". I could go on and on but I am still too exhausted from the experience."
Pros: "The service was pretty good. I only had an hour to board my next flight, so flight attendants moved me up towards the front of the plane so that I could exit earlier than others. I was able to make it to my next flight."
Cons: "There was a 3-hour delay after all the passengers boarded. We were all sitting inside the plane without any explanation. At first, the captain blamed airport for not giving any updates on their departure, and a flight attendant that I talked to blamed the local temperature, which was a total nonsense. Later the captain announced that there was an issue with the engine. My layover was supposed to be 4.5 hours, but it got cut to 1 hour due to the unexpected delay that they had not clearly explained. I had to run to catch my next flight. When I got to my final destination, I found out Air China did not transfer my bag on time, so I had to file extra paper works in order to receive my bag two days later."
Cons: "The Crew woke everyone up in the middle of the night with 5 hours to go to serve breakfast. Should have let people sleep and served breakfast with 1.5 hours to go."
Pros: "Great price but crowded seating, no air flow, bad food, couldn't use the games on my phone, and the touch screen entertainment was a 50/50 chance of not working. The stewardesses were nice but spoke almost no English so helping us to find our connecting flight was impossible."
Cons: "Crowded seating, no air flow, bad food, couldn't use the games on my phone, and the touch screen entertainment was a 50/50 chance of not working. Stewardesses spoke almost no English so helping us to find our connecting flight was impossible."
Pros: "The crew was amazing and everyone was very nice. Excellent airline!"
Cons: "Their signage at Beijing was hard to follow. We were flying to Korea and it's an international flight but everyone directed us to their domestic side and eventually couldn't check us in because we needed to goto their international counter. It's also so massive so I probably missed the sign but once we got to the right place everyone was helpful again. Would fly them again."
Pros: "Absolutely nothing"
Cons: "I have lived in China on and off since 2009. Beijing Capital and Chinese airlines are the absolute worst. My bags have been lost at least three times in the past year alone. This most recent flight from Beijing to Seoul, my bag was delivered to me two days later and just hours before I went back to the airport for a flight to Hong Kong. This nonsense only ever occurs with Chinese carriers and the Beijing airport."
Pros: "Friendly crew (in Chinese) and they were accommodating."
Cons: "It was delayed over an hour and there were no boarding groups whatsoever."
Pros: "Food was better than most. The crew was nice. The flight departed promptly."
Cons: "The touch screen didn't work, and the bar below the chair that one can step on couldn't hold itself up, and I constantly had to reposition it. The audio port of the seat next to me didn't work either. The plane definitely needs a renovation."
Pros: "The staff was more pleasant than our first flight & the plane was much more new with very comfortable seats."
Cons: "Boarding is chaotic, as the boarding groups are not organized and nothing is done to prevent people from cutting in line."
Airlines flying from Auckland to Incheon have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Auckland to Incheon
Masks required on board, masks provided on flights from Auckland to Incheon
Social distancing seating
Middle seats unavailable to book on flights from Auckland to Incheon
Testing for antibodies, testing for symptoms for flights from Auckland to Incheon
Waiving of change fees. Search flexible flights from Auckland to Incheon