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Everything was good except that they didn’t give us seat for our connecting flight in Istanbul from Cairo. This created a panic situation. Hopefully they give all customers connecting flights seats right from the start.

Requested food items were always finished but the available food was warm and tasted good Good entertainment options.

Bad chairs in business class like economy ( not turning into bed )

I am elderly and needed wheelchair assist. The ground crew assisting me with that part of my journey was rude, disrespectful and very hungry for money; the begging was distasteful and disrespect for females and the elderly was atrocious. Maybe they need to get a raise...I was out of small bills by time I reached home. As an american I am not use to the impoliteness. The ground crew make your wonderful airline appears poor in performance...a lot to be desired.

The flight attendants were generally rude. I requested a blanket for my toddler and didn’t receive the blanket until about about 3 hours later into the flight after multiple asks for different crew!

Luggage never made it it’s been 2 days and no proper update

Chicago to Istanbul was a much better experience than I expected since I’m more accustomed to Qatar Airways business class. The business lounge in the Istanbul airport was amazing - loved the lockers and phone charging stations, and the bathroom was a spa experience in itself. The onward leg from Istanbul to Karachi was utterly disappointing. Terrible plane, and I felt like I was in economy - the seats don’t come near to lying flat and the food was mediocre. What a sad downgrade - it isn’t as though the ticket on that leg was cheaper. So, on that front, there’s no contest with Qatar airways.

Horrible, hated every part of it. They do not have business class- just tried to make one row. Boarding was a mess- felt like hungry people fighting for food. Will never ever travel in Indigo

Excellent food and service on my international flight. Most notable is the food provided by Turkish even for coach passengers is very good.

the flight was cancelled and I was rebooked twice, once 26 hours later, then another 24 hours later. In total the flight was delayed for 40 hours. Never again will I use kayak or Turkish Airlines for my travel.