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Cons: Cleaning of bathrooms

Pros: Boarding its took along , food it's bad

Cons: Nice

Cons: coffee is to strong and to many spicy foods

Cons: The crew was extremely rude. One in particular was very racist in the way we were treated and the way she would talk to white travellers. My 3 year old child was not provided meal after 2 reminders and I had to argue and fight for it. I was forcefully given Asian vegetarian meal when I had made no special meal requests.

Pros: The most amazing service, good food and great steward

Pros: Seat was both comfortable and spacious. Crew were very attentive and personable.

Cons: Really great flight. Can’t say enough about it.

Pros: Less hand bags, a lot of people trying to put their hand luggage ans there was no space

Cons: Controll the quantity of packages per person

Pros: Flight arrived on time

Cons: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Pros: Loved the smooth ride.

Cons: Bathroom was pretty nasty

Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Pros: economy plus seats were nice, great movie selection, especially international movies

Cons: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Pros: Nothing really.

Cons: I was stopped at gate check in and taken to one side as the passport control had reported me for being intoxicated. I was injured in the armed forces and have a bit of a balance problem as lost most my hearing. I think drink alcohol any more. I asked for an aisle seat as I'm a big guy but was put on seat E next to a huge fat guy so was unable to sit properly. I couldn't get out of the seat once as he just slept and must of drempt as kept jumping and banging me. I had 1 meal on the over 13hr flight, which I couldn't eat properly as was unable to use the knife & fork due to the huge obese guy next to me. I asked the stewardess to wake me at all meal times. Which she didn't. So missed all the meals and tea/coffee. I was looking forward to the put a too. The London to Singapore flight was a total let down and I expected so much more from Quantus as they have always been top standard before. Overall disgusted in the service.

Pros: Great crew, food, lots of free wine

Cons: Nothin

Cons: Window seat.... 9A ..... no window......

Pros: Crew and plane were fine. Nothing super special. Definitely less desirable a flight than European.

Cons: The international flights Quantas runs are fine. Beware of JETSTAR this airline is somehow even worse than value airlines in the United States. They weigh bags at check in, harass customers, the worst experience I have ever had in the air. Fly anyone else. JETSTAR IS BEYOND TERRIBLE.

Pros: Entertainment system was new and easy to use. Seats in premium economy were quite comfortable.

Cons: A vegetarian / pescatarian option on the menu would have been nice but other than that, all good.

Pros: The crew service is good. Not great, but still above average from other flagship carriers.

Cons: The seat (B787-10) is so cramp!!!

Pros: I loved that the airline offered several meals, snack options and drinks. The attendants were amazing and would highly recommend Singapore airlines to anyone flying internationally

Cons: The limited arm room/personal space. Not much leg room in economy for a 10 hour flight. Would be nice if airlines would decrease the number of seats and give a little more room so people aren’t hitting each other in the head with their arms

Pros: I liked that on the longest leg of my trip - I had an entire row to myself to stretch out. Im old, things like that are important...along with compression socks...haha!

Cons: I think the food - I dont know exactly what, because we're on a plane - but I think it could be a bit more appealing? More greens, colors? Not sure, but it was okay.

Pros: Our luggage missed the connection but the situation was well handled

Cons: Entertainment

Cons: Boarding on time so I didn’t have to loose the connection flight and had to stay at a hotel an hour away from kuala lumpur to barely sleep to catch a plane to auckland next day that arrives late so i cant take the ferry home.

Pros: Entertainment was good.

Cons: Sadly one passenger in front of me talked loudly, for 7 hours straight, took an hour to sleep then talked again for the remaining 5 hours. Not airline fault

Cons: Felt more like a domestic flight than an international

Cons: Seats can be better.

Pros: The punctuality and the entertainment

Cons: Perhaps a more organized boarding process

Pros: The planes were well maintained. Good entertain emend choices. Food was decent too

Pros: The most amazing service, good food and great steward

Pros: Nice people

Cons: Some games for kids

Cons: The crew was extremely rude. One in particular was very racist in the way we were treated and the way she would talk to white travellers. My 3 year old child was not provided meal after 2 reminders and I had to argue and fight for it. I was forcefully given Asian vegetarian meal when I had made no special meal requests.

Pros: The punctuality and the entertainment

Cons: Perhaps a more organized boarding process

Cons: I could put my seat down, the button wasn’t working..

Pros: Loved the smooth ride.

Cons: Bathroom was pretty nasty

Cons: Crew members in Amsterdam were very rude and disrespectful

Pros: Good amount of space on the plane, lots of movies to watch, good food and drink.

Cons: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Pros: Crew was amazing, flight was on time, and entertainment was available.

Cons:

Pros: The was knowledgeable, but customer acumen sucks.

Cons: The crew does not acknowledge the passengers. Even when one the crew member was pushing a shopping cart down the aile with the Merchandise for people to purchase, she was just in such a hurry to avoid passengers.

Pros: Seat was comfortable. Entertainment was great. The service by the crew was great.

Cons: It would have been nice if the armrest went as far back as the seat. Flying with my partner, she doesn’t sleep well on planes unless she can completely lean on me. The armrest between our seats only retracted to the upright seat level.

Cons: It would be better if the plane was cleaned before boarding. The row where I was seated has potato chips all over the floor. Pls. clean your plane before boarding.

Cons: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Pros: The crew were excellent and seats were comfy.

Cons: Headphones for the entertainment centre.could have been better. Sound quality not great.

Pros: KLM are our airline of choice. A great full-service carrier with impecable standards.

Cons: Nothing

Pros: Usual faultless KLM experience

Cons: Nothing.

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Pros: Staff were professional and polite.

Cons: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Cons: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Pros: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Cons: Not being to help on the ground in Copenhagen with delta issues

Pros: Great crew.

Cons: Ran out of business class meal. Substituted a Econ class.

Pros: Almost everything, especially the crew.

Cons: Don’t feel like anything should be better to be honest

Pros: Flight and the crew!

Cons: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Pros: Muslim food

Pros: Flight and the crew!

Cons: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Pros: Crew good and seat OK but not exceptional for business class

Cons: Food was average - main course could have been better. Range of movies ok but not great

Pros: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Cons: Flight was delayed, had to run to my next connection flight.

Pros: The crew were excellent and seats were comfy.

Cons: Headphones for the entertainment centre.could have been better. Sound quality not great.

Cons: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Cons: Boarding was crazy. Could not everyone in the gate area.

Pros: Planes were on time and connections made.

Cons: One bag delayed as not put on flight and food could be better.

Pros: Information sharing by pilots and crew. Economy class leg room is good.

Cons: All good up to the level

Pros: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Cons: I flew economy and all was good and appropriate to the level.

Pros: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Pros: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Cons: Flight was delayed, had to run to my next connection flight.

Pros: The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help.

Cons: More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight.

Pros: The crew was fine. The seats in the A330 are the worst only to be made worse by NO legroom. Very uncomfortable airplane. The flight crew also closes the rear bathroom off during most of the flight, I am assuming so they can use....

Pros: Economy Plus is great (I’m 6’10”) & had plenty of legroom! Good food, great service, nice entertainment package and got to stay in SAS lounge until boarding!

Cons: They need to serve drinks with ice! US passengers need ice in their drinks!

Pros: Check in was so easy.

Cons: Boarding was crazy. Could not everyone in the gate area.

Pros: Decent price for economy comfort seat, 4A.

Cons: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Pros: The socks offered in business were comfortable and nice looking. The red wine was good.

Cons: The food was just average and the seat not too comfortable

Pros: Planes were on time and connections made.

Cons: One bag delayed as not put on flight and food could be better.

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Cons: When its rain we shouldn’t walk to the air plain

Pros: Information sharing by pilots and crew. Economy class leg room is good.

Cons: All good up to the level

Pros: Pleasant crew. Appropriate and efficiently served snack.

Cons: Boarding and disembarkation were slow.