Food was good, flight is old, no leg room and restrooms are downstairs not easy for elderly people
Food was good, flight is old, no leg room and restrooms are downstairs not easy for elderly people
Everything and everyone Was great it’s just the person next to me weight over 300 pounds and was hanging over his seat and pushed up next to me was the worst 10 hour flight of my life the crew and everything else was a 10 out of 10
The main issue was every single flight and connection was delayed. That made for a very stressful run through Frankfurt airport both ways. Other than that it was much better than other cheap flights, but basic. The cabin staff were great.
In general the flight was good, for me the only issue was I couldn't connect to the Wi-Fi
Better when flight announcements are better produced and slowed down a bissele
Charging for reserving a seat is not good policy. The crew was charging for non alcoholic drinks. That too shows that Lufthansa has a very cheap mentality and they basically view the customer as a captive to be squeezed for their money..
Great crew. Food was better than average, including hot meals and warm cookies. Flight was smooth and we were kept informed of turbulence.
United delayed the flight to assist customers to make the connection. The Ohara customs area was overwhelm which created an issue for customers trying to make the Little Rock connection. The delayed allow several customers to make the final flight into Little Rock.
Generally everything was OK,except the food but that seems to be a normal tendency for all the airlines nowadays
My only complaint would be that we paid for insurance in case we needed to change our flights. However we still had to pay to change and was not helped on either travel parties. I would like a refund for my change fees as indicated in our insurance plans.