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AKL - GRR

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Auckland (AKL)
Grand Rapids Gerald R. Ford Intl
Tue 19/10
Tue 26/10
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Top 3 airlines serving Auckland Intl to Grand Rapids Gerald R. Ford Intl

Scores according to KAYAK customer reviews

8.4
Air New Zealand
Overall score based on 2,844 reviews
8.6
Boarding
8.3
Comfort
8.9
Crew
8.5
Entertainment
8.1
Food
Airline reviews

Pros: "Crew were helpful and pleasant and it was nice to get a drink of water, a cookie and the offer of a cup of tea or coffee"

Pros: "GREAT CREW, THEY DID THE BEST THEY COULD. VERY FRIENDLY AND HELPFUL."
Cons: "Ground personnel could have been way more helpful. We came back from Europe and needed to take a domestic flight to Palmerston North.We had a lot of handluggage that was allowed in our international flight, we had purchased an extra suitcase ticket to make sure it wouldn't be a problem. The lady that helped us was not willing to include any more items than 1 small suitcase that weighed only 11 kg, but we had paid for 23 kg. When we wanted to board the airplane we were told we could only take 7 kg each. Which caused problems and stress that we couldn't use after a 40-hour flight from Europe. We discussed this with the lady at the counter which wasn't really helpful to start with, but eventually, she let us board the plane anyway after we had to explain our situation a few times, and after she asked us to weigh our extra items, which of course we're more than 7 kg. We were pleased that at least she let us board our plane in the end. Hopefully next time we won't encounter the same problems."

Pros: "Crew were fantastic"
Cons: "Entertainment choices"

Pros: "Great crew. Wine and cheese was nice."
Cons: "Nothing. All good."

Pros: "Free WiFi - was great and fast"

Pros: "As I was in premium economy it was of course amazing, however it was a very packed premium compared to my previous experience so wasn’t as comfortable but still amazing."
Cons: "The selection of movies currently was a bit lacking."

Cons: "Very Slow meal service, had to ring for sparkling water when we had asked the attendant during the meal service. Took 20 minutes."

Pros: "Everything"
Cons: "I can’t be more demanding. Everything on the flight were good."

Pros: "My first experience in business class"

Pros: "The crew were very welcoming and made you feel special. The food was great! The burger was tremendous! The films very up to date."
Cons: "The seat is comfortable but doesnt recline enough, I dont like the fact that you need to flip the seat to get it flat, when is it flat its rock hard! Good on AirNZ for providing the foam mattress topper it helps. ButOnce its flat you cant really watch TV."

Pros: "Staff were always happy and friendly"

Cons: "Our family nearly missed the trip due to delayed from Melbourne"

Pros: "Staff and seating"
Cons: "Paying for movies on a long trip really stingy ☹"

Cons: "i was a little disappointed in seating .... felt like a Sardine ... unlike my flight from Brisbane to Auckland on my way to LA... which surprised me,"

Cons: "The check in at premier lounge wasn’t as good as before for bussiness elite !"

Pros: "The flight was on time, staff courteous and we made good time to the destination."

Pros: "A bit late leaving Auckland but we were kept well informed of the changes"

Pros: "Crew were lovely."
Cons: "Had a lot of hassle adding baggage to this leg of my trip on booking. At check in i was asked to pay $130 for baggage, which was no surprise. Luckily Air New Zealand ground staff sorted it out and I did not have to pay. I will book direct with the airlines next time."

Cons: "I added Luggage 16.5kg and they charge $130 AUS.The weak point is they are not showing luggage when we booked."

Pros: "Smooth flight. Crews' sense of humour"
Cons: "A bit of delay in take-off schedule"

Pros: "Our hostess was extremely friendly, accomdating and engaging. Air Nz need more staff like her! We had taken a Honolulu flight to Auckland flight the day before and were really disappointed with the service, lack of friendliness and the limited availability of food were not what I have come to expect on Air NZ, an airline we have been so proud of in the past to fly."
Cons: "There was no doubt the staff made this journey great!"

Pros: "Plz could u guys add Korean subtitle to movie or tv . Because when i was boarding, i couldn't find any Korean subtitle. I can understand English so that's find. But it let me think u guys don't really care Korean market ."

Cons: "We were late arriving, the cabin crew although they were pleasant, didn’t do enough to allow the passengers to get off first, for the connecting flight. Malaysian airlines stayed in the runway, fixing an engine and the pilot said they were delaying the plane, driving in for passengers to disembark. After being told by cabin crew that a number of us were late for connecting flight, that they were going to wait for us, they didn’t and we were told we had missed the flight. We were kindly put on the next flight which wasn’t until five hours later. Unrealistic scheduling causes is to miss our flight and had us sitting at the airport for four hours, making it an unnecessarily long day. Not impressed."

Pros: "This flight was great. The team were friendly and the plane was also well air conditioned."

Pros: "The crew were delightful. Nice cup of tea and a magnificent day for flying."

Pros: "nil"
Cons: "nil"

Pros: "It was operated by air New Zealand so the service was top notch once I was able to resolve all other issues boarding."
Cons: "We had a flight bought on virgin Australia and operated with air New Zealand. The air New Zealand part was all great plane boarding etc, the horrible part is that we bought baggage allowances with virgin and they never transferred the information to air New Zealand. So there I am from the USA in a foreign country boarding a flight being asked to pay 500 nz dollars for a few kilos when I had already paid for it. Having to produce emails and payment information on something I had done months in advance. Overall I won’t recommend virgin next time I’d book directly with air New Zealand"

Pros: "Meal was excellent"
Cons: "Would have liked a blanket, it was a bit cold."

Pros: "Was a huge help when my connecting flights didn’t link up due to flight delay, I was so stressed but every single person with air nz helped to make it as easy as possible and were so friendly!"
Cons: "Nothing at all!"

Pros: "Comfortable"

Pros: "Crew complete meals and drinks efficiently so passengers can settle quickly for night flight"

Pros: "The fact that every possible thing was tajen 8nto account to connect us from our late arrival intetnational flight. Great team"

Pros: "I was feeling motion sick and several flight attendants went out of their way to help me feel better. I wish I knew their names as I would specifically mention them, but I really appreciate everything they did for me during that time."
Cons: "Allow passengers to choose if they want a vegetarian meal."

Pros: "Flight good. Plane modern model with good entertainment system. Flight crew good."
Cons: "Check in automated systems referring most checking to supervisors. No manual system so supervisors overwhelmed. Chambolic 2 hours."

Pros: "Friendly crew, timely response, food was nice"

Pros: "Everything ❤❤❤"

Cons: "- Crew was ok, not friendly just professional."

Cons: "Not enough room"

Pros: "Fr]iendlyt, efficient flight attendants"

Pros: "Quick, efficient, friendly service"

Pros: "Staff were kind and thoughtful with younger passengers."

Pros: "Good Service"
Cons: "I payed $50.00 USD on a seat so I would have a bigger seat. However, when I got into the plane, the lady that was going to be seating next to me asked me if I could change my seat with her husband; which was a regular seat. In order to avoid an awkward 12 hour flight, I agreed to change my bigger seat for a smaller seat. I felt disappointment that Air New Zealand separates parties and leaves room for uncomfortable situations. I really did not know what to do in this scenario, I paid for that seat but was in a way forced to give it a away without any refund in order to avoid 12 hours seating with some stranger's wife."

Pros: "Very helpful check-in staff helped me arrange to sit with a friend on the trip."
Cons: "My first seat had a broken entertainment system but I was quickly moved to a new seat."

Pros: "Some of the crew were excellent service wise"
Cons: "Some of the crew were less than what I would expect service wise"

Cons: "I got upgraded to business :)"

Pros: "The service and entertainment. And blankets to keep you warm because it does get cold on the plane."
Cons: "Small seats, no room."

Pros: "Snack ordering system Good service (picked up passenger's eye glasses when person was sleeping)"

Pros: "Fairly comfortable flight, good onboard entertainment. I liked the selection of movies and NZ tv programs. The food was delicious and I love that complimentary wine is served."
Cons: "My only complaint was in regard to the children's meals. We ordered children's meals ahead of time for our 2 kids. On our flight from SFO to AKL, no problem but on the return flight they only brought us one child's breakfast. I asked a crew member for the other one. She told us it would be brought over but never was. So my son had to wait until the regular meals were brought and have one of those. Not a big deal but it was a little annoying. Also, for the return trip dinner, they served delicious Kapiti ice cream with the adult meal but no ice cream with the kids' meals so my kids were super disappointed about that and my husband and I shared ours with them. Again, not a terrible offense, just a little annoying."

Pros: "Loved the landing lollies :) I was in a comfortable seat for a 3.5hr flight, and the entertainment system was on par with Qantas. I've long been a staunch Qantas traveller but will remain open to air NZ when travelling to NZ in future."

Cons: "I had a 3 hour layover in Auckland before my connecting flight to Queenstown on the South Island. Quantas delays in Melbourne wiped that out forcing me to pay $500 NZD for a later flight on Air NZ. After contacting with Air NZ customer service and explaining the circumstances, they reduced it to $100 NZD. Pretty cool. Quantas basically said that since I had purchased a rock bottom priced ticket I should take a flying you know what at a rolling donut."

Pros: "All was good"

Pros: "I like the free check-bags"
Cons: "I like that if I can select the seats for free after booking ."

Pros: "seat comfort"
Cons: "breakfast, coffee"

Cons: "Had the weather in Wellington cooperated, I would have made it to the AKL-SYD leg and, most likely, would have enjoyed the travel experience. I plan to fly WLG-AKL tomorrow evening via another airline. Please rebook me onto Qantas tomorrow in evening."

Cons: "After a three hour delay and missed connection and rebooked flight, that is when the service declined. We went through 4 different lines in the Dallas airport, almost missed the rebooked flight due to miscommunications and shuffling of where we were supposed to be. And now delayed luggage."

Pros: "Crew were wonderful"
Cons: "The food must have been a bit off, though very tasty. Luckily had a 2 hou layover with nice lounge toilets"

Pros: "Sitting in an front isle seat with leg room and the helpful nice sterward"

Pros: "Everything was great"
Cons: "Slightly more legroom"

Pros: "crew was nice. but we had massive delays and the attitude of the employees at the gate and on check in, was terrible"
Cons: "it was their fault that the plane was delayed (mechanical problems), when i asked to be transferred to jfk instead of newark, the employees at melbourne said it's not possible. basically it was their problem but refused to be accountable to it or to accommodate passengers"

Pros: "Boarding was efficient and the cabins were welll presented. Take off was on time."
Cons: "A very small glitch was the cabin service. The cabin announcements were read out too fast to follow! Also, the cabin crew seemed to be in a rush to move the food tray away even though I was still sipping my juice. Maybe this was the early morning energy ...Slow down, guys!"

Pros: "Nothing paid a bomb and got nothing for it"
Cons: "Everything!! Never again will I be hoodwinked for the price of a standard seat"

Cons: "ruin my seat arrangement for no reason! We were traveling as a family of 7 (2 grandparents from each side, my husband, my 4 year son and myself). We paid $30 per person per seat so that we could sit together and watch out for each other because some of the grandparents are in their 80's. However, when we checked in, we found out all our seats were re-arranged and in the worst possible way! Our 4 year old child was assigned in middle seat no where near my husband or myself. In addition, the family was divided in half, separated by the service station. I had switched seat so I can sit with my son but my husband had to sit at the other side of the service station to take care of the other half of the family because they do not speak English. I was left to attend to my 4 year old son by myself, which was hard to do. what bothers me the most is that there seem to be no obvious reason for them to re-arranged seats in such a devastating manner - it was not a full flight at all. I saw quite a few empty seats in the back. We spoke to the woman who was the head of the stewardess about the problem upon boarding, she said she would try to see what she could do, but she never got back to us at all. The seats were horrible seats for a few reason. First, there were a lot of traffic and noise from crew and other passengers because they were next to the Service station. Second, we were always the last one to receive food service because of the location. This is a problem when you have 4 year old and 80 years old who were diabetics."

Cons: "On"

Pros: "Food was good. Crew was very accommodating."
Cons: "Very cramped seating. Trouble with iPad service."

Pros: "Super easy flight out of Auckland. Arrived in Nelson ahead of schedule."
Cons: "...the person coughing behind me..."

Cons: "Qantas is the source of unlimited frustration for us. We could not check in online, and it wasn't even possible to choose a seat before you got to the airport unless you wanted to pay a premium for it. To make matters worse, there is no transparency in the process; we had no idea what seats they were assigning us, or even whether the three of us would be able to sit together. And when we showed up at the airport, the last leg of my flight had been deleted from my itinerary (but not that of my family members). And guess what? They couldn't do anything about it until I was ready to get on that last flight! The crew were great, but all the behind-the-scenes aspects of Qantas were absolutely horrible. Two days later I'm still reeling from the experience. What a terrible way to treat customers."

Pros: "The fresh fruit platter choice for breakfast"
Cons: "No fresh towels to wash hands & face before being served food"

Pros: "It was a good flight overall."
Cons: "Baggage arrived late."

Pros: "Everything"
Cons: "Nothing not to like"

Pros: "The plane was small, but it was my first time, so it was cool. The flight was quick and easy, and they covered my luggage even though it was too big for the plane overhead lockers."

Pros: "Friendly crew Comfy space Reasonable food Boarding was easy"
Cons: "Would have liked to be offered a second hot drink or would like the cups to be a bit bigger. Fresh food"

Pros: "The on boarding process"
Cons: "The plan was in very poor clean conditions. The seats were discussing to sit."

Cons: "No options for seat choose which totally rubbish don't like deal with Qantas in future"

Pros: "quick on time flight"
Cons: "cabin VERY hot and cramped"

Cons: "This is the worst travel i've ever had. Got stuck in sydney because the first flight was delayed. I booked emirates and payed more to be on an emirates flight and to avoid flying with qantas. As qantas operated the first delayed flight i missed all my connecting flights and i'm still teavelling right now. Still in sydney. Never going to book through here again!"

Cons: "Seats very cramped with 6 children sharing seats invarea"

Pros: "Very good service"
Cons: "Food was very average for business class"

Pros: "Good crew service"
Cons: "Food was tasteless just warm and food servied don't reflect the menu."

Cons: "Would have prefered to fly Emirates."

Cons: "Stop sending me these emails. I didn't even take this flight."

Cons: "Purchased seats at front of plane and parent with toddler travelled get alone. Assured seats not at back of plane. But once on plane was the very last seats and no recline."

Pros: "Good service"
Cons: "Business class seating is not of international standard. Time to put upgraded accommodation in business class on this sector. I will not be flying this sector again with Qantas."

Pros: "The Staff were friendly during the whole flight. Seats were really comfortable and good movie and song choices. Boarding was fast."
Cons: "The headphones looked quite dirty so I used my own. The breakfast meal was bad, especially putting in a hash brown that just gets soggy."

Pros: "Crew was friendly and lots of entertainment choices on the flight"
Cons: "I checked the flight prior to going to Auckland airport and all showed on time, by the time we cleared immigration and were in the airport we were notified of a six hour delay due to mechanical issues. I realize these things happen, but earlier notification would have prevented an 8 hour stay in the airport. The seats are pretty close together for a 3.5 hour flight. After hearing a lot of positive comments about Qantas, this was not a great first impression"

Pros: "The new clear aircraft"
Cons: "The fruit was not ripe and not edible."

Cons: "2 hours late leaving"

Pros: "Loved the leg room, kind attendants, great meals."
Cons: "The technology malfunctioned the entire flight. It was less than ideal."

Cons: "Flight delayed for 8 hours. Flight was to leave at 6.20am but left at 2.30pm. My whole day wasted. Very trying and begin in the airport at 4.00am for reporting and this happens.."

Pros: "The crew was pleasant and helpful."

Pros: "Good pillows."
Cons: "They let us know by email little before departure that there would be a delay of 1h 15 min in our arrival to London. This made me uneasy from the very beginning that I would lose my London-Luxembourg flight. The crew in the boarding gate, only after much insisting, said they would make a note so that someone from Qantas would wait for me and help me get my London-Luxembourg flight no problem, but in the next stopovers (Melbourne, Dubai), there was no sign of this. Also, the delay in the end was 2h 20 min - and I lost my flight to Luxembourg."

Pros: "Service is great and crew members are very friendly."
Cons: "Audio system (both of us) were down. We were had to move to other seats in order to enjoy inflight entertainment."

Pros: "We didn't experience any problems, all went well."
Cons: "I can't think of anything I didn't like,"

Cons: "Boarding was terrible. No announcement when it was late."

Pros: "Everything was wonderful, the crew were all very polite and boarding went very smoothly."
Cons: "No complaints."

Cons: "My name is Parag Mokashi, Indian Passport No. Z1788332 had booked 2 return air tickets from Singapore to Auckland with details as follows: Qantas Airways Flight QF6 - Depart Singapore Changi Apt, SG (SIN) 01Dec16 (Thu) 23:50 Arrive Sydney Kingsford Smith Apt, AU (SYD) 02Dec16 (Fri) 10:50 Flight QF145 - Depart Sydney Kingsford Smith Apt, AU (SYD) 02Dec16 (Fri) 11:55 Arrive Auckland International Apt, NZ (AKL) 02Dec16 (Fri) 17:10 Flight QF144 - Depart Auckland International Apt, NZ (AKL) 13Dec16 (Tue) 08:35 Arrive Sydney Kingsford Smith Apt, AU (SYD) 13Dec16 (Tue) 10:15 Flight QF81 - Depart Sydney Kingsford Smith Apt, AU (SYD) 13Dec16 (Tue) 11:15 Arrive Singapore Changi Apt, SG (SIN) 13Dec16 (Tue) 16:30 I had booked these tickets online through CheapTickets.sg on 17th September 2016. While booking the tickets mine and my wife’s full details such as the Name, Nationality and Passport were given. In spite of this nowhere was it mentioned in the Quantas terms and conditions or any prompt/popup given while booking the tickets that Australian transit visa is required for Indians since the flight is via Australian city. I had booked the tickets well in advance and had enough time to get transit visa had there been any information about it mentioned. On 1st December 2016 when we went to the Changi airport we were not allowed to board the plane as we did not have the Australian transit visa. We were told by Quantas personnel at the airport to go to the Australian embassy in Singapore to get the transit visa and that we would get it within a day. Next day we went to the embassy and found that the Australian visa is done by VFS global at a different address. When went there they informed us that Australian visa takes minimum 5 days. I had all my hotel bookings in New Zealand already done hence I had no choice to take a direct Singapore Auckland flight via Singapore Airlines at a very high price on the next day. I also lost one day of my hotel booking in Auckland and had to forfeit the money. I and my wife had to go through the psychological trauma of being refused to board the plane, then the next day running around the Australian embassy / VFS global office for trying to get the Australian transit visa and facing the uncertainty regarding our new Zealand trip which was planned well in advance for our 25th wedding anniversary"

Pros: "I lucked out and was able to get a emergency row seat which helped tremendously because of having long legs."
Cons: "What I don't like is what is true of all airlines now and that is that if you are born with long legs you are penalized and expected to pay more money than people with short legs - that is prejudice and not fair to people that cannot do anything about it. I understand charging obese people extra because they have a chance to change it. Also, seats are too narrow now!!!"

Pros: "Good crew, spacious seats for economy. Good food."
Cons: "I wish they let us pick our seats, but they were assigned."

Pros: "Food was more than I expected!!"
Cons: "The length of the flight but that's not anyone's fault!!!"

Pros: "Thoughtful and friendliness of the Crews"
Cons: "None that i can think of"

Cons: "For United to go out of business"

Pros: "The staff was nice and helpful"
Cons: "The seats are not comfortable and not enough space. Not ideal for a long flight"

Cons: "Service for people not able to sleep on the long haul"

Cons: "Food ran out and only one choice"

Pros: "After United lost our luggage in Houston we had to file a claim in Auckland which meant we missed our flight to Wellington. Ground crew were super helpful and got us on the next flight 30 mins later. Cabin crew were great and sorted us out with water and snacks before take off as could tell we were desperate after flying in from London via Houston."
Cons: "-"

Cons: "The flight was delayed and there was no communication at the gate at all, while we sat in a really hot and humid Newark airport. Then the baggage handlers neglected to load an entire luggage cart onto the plane, so our suitcase did not make it home with us. We did get it later, but I am not impressed at all by this experience."

Pros: "United combined two half full flights, left us on the plane waiting for the second flight passengers to load"
Cons: "Yet another United flight delay and cancellation.United combined two half full flights, left us on the plane waiting for the second flight passengers to load"

Pros: "Nothings"
Cons: "The plane delayed a couple hours. The plane was sooooo old, noisy should be retired."

Cons: "they changed our flight without notifying us! they messed up our seats and asked my mother to deplane! when we were flying with twin babies! they also gave us grief about gate checking something on the trip home that we had no problems with on the way there. honestly i will never fly united again."

Pros: "Everything other than the time"
Cons: "That the plane was one hour late taking off. We arrived bed very late at night"

Pros: "No one was in my row, so I had the opportunity to lay down and stretch out!"
Cons: "The crew didn’t seem to inviting. There was one woman who was very kind... but other than that, they all seemed like they hated thief jobs... the food was very bland."

Pros: "Entertainment was actually good"
Cons: "Not very good food but I guess they gave ice cream so maybe that made up for it? Not super comfortable seats/room."

Pros: "On time, comfortable seating, good service. Only thing wrong was that i couldn't get the entertainment to work on my android phone.."

Pros: "My flight attendant was great. She was very fast."
Cons: "Plane was kinda dirty."

Pros: "comfortable and on time"

Pros: "Flight was on time; no delays; great crew! Really clear day - could see the ground the entire way between Denver and Grand Rapids. Thanks for great flights - both to and from GR/Denver/Santa Barbara!"
Cons: "As previously noted."

Pros: "Crew was pleasant, pilot did a great job, some turbulance but he handled it well, good landing too."
Cons: "really tight seating, though I understand the reasons--still don't have to like it much! Some day I'll be able to afford 1st class!"

Pros: "The flights were on time, the planes were clean and all staff was great."
Cons: "No wifi or TV on the planes."

Pros: "Very accommodating cabin crew."

Pros: "No complaints here! The Air New Zealand staff were amazing. They did their jobs really well! They made everyone comfortable during the trip."

Cons: "Sitting in a little plane for 3 hours wasnt any fun,that and same reasons as above"

Cons: "We sat on the plane for almost an hour before takeoff. We actually sat so long that they did the safety demonstration twice. It was absurd. Mistakes happen, but my overall trip must have fallen in the unlucky category. I'll continue to use kayak, but I'll be reluctant to book United Airlines."

Pros: "It was great all the way. No complaints"

Pros: "Made it on standby"
Cons: "Had to fly standby to get home because you made me miss my connection"

Pros: "Boarding, take off and arrival time. Flight arrived before schedule."
Cons: "Tight seating"

Pros: "Quick flight free beverage and snack"
Cons: "Flight delayed with several gate changes"

Pros: "Flight crew were professional and friendly."
Cons: "The plane seating space was uncomfortable; too little space to comfortably sit. Also, the plane squeaked a lot around the back of plane. Sounded like brakes of plane needed some attention. Also the plane was late coming into Houston; however I believe the pilot made up the time and we arrived within minutes of initial arrive time."

Pros: "Eas to find my connecting flight. Staff very friendly."

Pros: "Crew was great and accommodating due to hour delay"
Cons: "Late delay. Slow boarding. Sat on plane for hour before actual take off."

Cons: "Need more leg room and more movie options. Also crew needs to be a little nicer lol"

Pros: "This is the way it is supposed to work. Great staff, great flight. Was delayed, but handled very well."

Pros: "I bought through kayak, bought he insurance when I got here flight. Tried to change my flight.. they wouldn't except the insurance... I fly out tomorrow.. Hopefully things go well"
Cons: "I thought insurance gave me any reason to cancel or change my flight"

Pros: "On time , early"
Cons: "Baggage seemed to take a while to get from baggage claim"

Cons: "Polaris Biz servie was worse than old biz class service. Only six salmon dinners aboard! Cabin crew needed to asked for many standard items. After dinner service, they were invisible. Brkfst was rushed in last hour before touch down. This was a real disappointment after an excellent flight from LAX to MEL! We can fly AA for such service at a lower price!"

Pros: "besides a few delays it was rather enjoyable. i was even traveling with my 12 month old and he was happy!!"
Cons: "minor delays and some wind on the landing but that's out of our control"

Pros: "Direct Flight. First in a Loooong Time !"
Cons: "Nothing"

Pros: "We found a new flight"
Cons: "The fact they did very little to accommodate the cancellation"

Pros: "Crew was great, food was good, and had a superb entertainment selection."
Cons: "Comfort was as issue, I was assigned more leg room at the emergency row and the wall would be pushing against me, forcing me to go towards my neighbors side. Also, I had initially picked the last row to sit on, which was stated on my itinerary but when I printed my boarding pass, I got assigned middle of plane - which I did not understand nor complain about."

Pros: "I was pleasantly surprised to be in the middle seat with ample leg room. It was one of the most pleasant rides I recall. Loved the plane."

Cons: "United is unorganized!!!"

Pros: "At the end of a long day, the crew was attentive but not intrusive."

Pros: "Super crew, slightly more comfortable"
Cons: "Economy seats are never great."

Pros: "Arrived a bit early to the destination."
Cons: "Every time the crew came by with something (more food, duty free, custom forms) (which seemed very regularly) it was announced over the intercom so it made sleeping very difficult on the 11 hour red eye flight. Other airlines will just walk by and catch your eye if you are awake. Seats were quite small as well."

Pros: "I like the entertainment screen and the food was tasty"
Cons: "My seat...not being able to pick an aisle seat. Also the passenger behind me kept doing something with her seat pocket and I could feel that everytime. Need more padding there. And halfway through the flight the screen quit working."

Pros: "The Air NZ FLight from Aickland to San Francisco was operated by United Airlines. The seat had excellent leg room. The attendants were very pleasant and available throughout."
Cons: "When I first border the plane there was another passes egg in my allocated seat. The selection of movies available was only okay. their is only a minimal number of toilets for the number of passengers and one of them was out of paper when I went or use it. But they were always clean."

Pros: "The person next to me"
Cons: "The fact that they over booked the flight. Couldn't give me a seat unless someone volunteered to give up their seat. Then last minute gave me the seat of someone who didn't show up. It really was uncomfortable and the worst feeling when you're potentially not going to be able to go home to see your family. Especially when you're going for 4 days & they wanted you to sit in the airport of an additionally 5 hours until the next flight."

Cons: "The plane was delayed and it was very annoying to get to Grand Rapids late."

Pros: "The United wifi free with a tablet was nice."
Cons: "Departure time changed 3 times from 30min late to 20min early to 30min late again."

Pros: "The flight from Houston to Grand Rapids was great on time and smooth. The stewardess were friendly and just eagar to help. I just can't thank you enough United for getting me back home safely."
Cons: "Nothing, everything was a great."

Pros: "Friendly staff"

Read more about Air New Zealand
COVID-19 information

Safety measures for airlines flying from Auckland to Grand Rapids

Airlines flying from Auckland to Grand Rapids have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Auckland to Grand Rapids

Mandatory masks

Masks required on board, masks provided on flights from Auckland to Grand Rapids

Social distancing seating

Middle seats unavailable to book on flights from Auckland to Grand Rapids

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Auckland to Grand Rapids

Book cheap flights from Auckland to Grand Rapids

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15/4
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Air New Zealand
19h 14m
AKL - GRR
17/4
Sun
1 stop
Air New Zealand
27h 35m
GRR - AKL
15/4
Fri
2 stops
Qantas Airways
29h 47m
AKL - GRR
17/4
Sun
2 stops
Qantas Airways
28h 07m
GRR - AKL
23/3
Wed
2 stops
United Airlines
21h 38m
AKL - GRR
6/4
Wed
2 stops
United Airlines
44h 49m
GRR - AKL
15/4
Fri
1 stop
Air New Zealand
18h 04m
AKL - GRR
17/4
Sun
1 stop
Air New Zealand
24h 45m
GRR - AKL
23/3
Wed
3 stops
Multiple Airlines
32h 29m
AKL - GRR
6/4
Wed
2 stops
Multiple Airlines
28h 07m
GRR - AKL
15/4
Fri
2 stops
Qantas Airways
29h 47m
AKL - GRR
17/4
Sun
2 stops
Qantas Airways
30h 12m
GRR - AKL
23/3
Wed
3 stops
Multiple Airlines
32h 29m
AKL - GRR
6/4
Wed
3 stops
Multiple Airlines
28h 30m
GRR - AKL
23/3
Wed
2 stops
United Airlines
21h 38m
AKL - GRR
6/4
Wed
1 stop
United Airlines
23h 00m
GRR - AKL
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