Prices are in New Zealand Dollars.

Find cheap flights from Auckland to Africa

Find cheap flights from Auckland to Africa

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Auckland (AKL)
Africa
Thu 21/10
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Good to know

Low season

AugustBest time to beat the crowds (4% less expensive on average)

High season

DecemberMost popular time to fly (14% more expensive on average)

Average price (return flight)

$1,708(avg. price over the last 2 weeks)

Good deal (return flight)

$1,175or less

Good deal one-way

$656or less

Top tips for finding cheap flights to Africa

  • Book at least 3 weeks before departure in order to get a below-average price.
  • High season is considered to be January, November and December. The cheapest month to fly to Africa is May.

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Top 5 airlines serving Auckland Intl to Africa

Scores according to KAYAK customer reviews

8.6
Singapore Airlines
Overall score based on 3,896 reviews
8.8
Boarding
8.5
Comfort
8.9
Crew
8.6
Entertainment
8.3
Food
Airline reviews

Cons: "Raise the cabin temperature"

Cons: "Seats after 1st hr, will feel uncomfortable"

Pros: "Service was excellent!"

Cons: "Seat space could be wider for working"

Pros: "The crew was great as usual. The food was good"
Cons: "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."

Cons: "Very cramped. Worst leg of the journey"

Pros: "personel provided excellent service"
Cons: "food was ok. A faulty entertainment system did make our flight feel longer."

Pros: "Everything"
Cons: "N/A"

Pros: "The seats were comfortable and the staff was very attendant!"
Cons: "No complaints"

Pros: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Cons: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."

Pros: "Very comfortable. best airline I flew on overall and was first time ."
Cons: "Charges for extra bag was steep- $150. Location at LAX airport is far. While nice to have many options for meal but did not low-carb so I only ate half my food"

Pros: "The Staff was very friendly."

Pros: "The staff were so friendly and helpful."

Pros: "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
Cons: "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."

Cons: "Some staff not courteous which surprised me"

Pros: "Great experience"
Cons: "Seating arrangement was bad"

Pros: "Flight is comfortable, food is nice. Most importantly, the flight was on time."
Cons: "The entertainment system requires additional setup, and need my own mobile device. My mobile device was low in battery while I'm on my flight, so I'm not able to view any movies during the flight."

Pros: "Premium economy"

Cons: "Boarding at Singapore airport was shocking, as we had to wait 6 hours for our flight. Rating low to the crew mainly because of the ground staff as they were not very communicative to begin with about the explanation for our delay. Only when the passengers got a bit more vocal about wanting explanations, they started giving us a bit more information. All estimated times given for boarding the flight were incorrect by a big margin! Seemed more like they were giving shorter wait time for boarding just to please the passengers, where as they were well aware of how long the wait would be."

Pros: "Was very old plane but was good"
Cons: "Food and crew was well"

Pros: "friendly staff top Service top Inflight"
Cons: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."

Pros: "The attendants are pleasant to the eye, thats about it."
Cons: "I heard so many good things and was left disappointed. The service from staff try to help and be nice but some of them do not care at all, things like too busy to bring a beverage etc was a tad annoying. dont know if i will use them again"

Pros: "Efficient, courteous and attractive crew. Good food and drink selection and great entertainment system with large screens."
Cons: "Nothing"

Pros: "Staff are very friendly and good ."

Pros: "Crew was overall friendly"
Cons: "Old plane, entertainment system very old and doesn't work properly, wake you up in the middle of the night for breakfast, service not efficient as half of the plane orders Indian food and get served first"

Pros: "Crew was super nice. Amazed at collection of Chinese movies and music. Great alcoholic beverage selection."
Cons: "Hope that there were more time to order and enjoy beverages."

Pros: "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."

Pros: "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."

Pros: "Sound sleep"
Cons: "N/A"

Pros: "Overall just a really great experience."
Cons: "Nothing negative to report."

Pros: "Safety, Friendlyness, Seats, Entertainment"

Pros: "The comfort and food plus drinks."
Cons: "Delay in food distribution, over waiting because of many people but only twogroups of serving crew"

Pros: "Staff on board were lovely."
Cons: "I asked to be placed in a seat as close to the front as possible as I suffer from motion sickness in the back of the plane. I was placed in the back row all the way to my destination and all the way home. I vomited 8 times and felt very sick. I did notice that there were many seats available in the front of the plane but they are never given out as women with babies and children always get them and then single travellers like myself are made sit in the back. I travel a lot, I usually fly Qantas and they are very good at providing seats closer to the front. I will be reluctant to fly Singapore Airlines again due to the fact that they were not accommodating at all."

Pros: "Did not enjoy the vegetarian menu -cold noodles not appealing. Alcoholic drinks very hard to obtain .. orders taken but not received. Service was friendly though"

Cons: "The video screens need to be upgraded"

Pros: "Nothing i like"
Cons: "Terrible ground service in changi airport singapore"

Pros: "SGN-SIN is normally less than two hours. Business class very comfortable. I did not use the entertainment system -- it had trouble starting, by the way. Crew very attentive to passengers' needs."
Cons: "The aircraft had landed on time. Why does it take so long to start boarding? Of course the delay in take-off snowballed, more delays were added circling the airport of SIN."

Pros: "Staff friendly and efficient"

Pros: "The service"
Cons: "The quality of the red wine"

Pros: "crew and service and food was excellent MJ from local staff went above and beyond to assist when i missed my connection she was kind, compassionate and efficient A+++++++"
Cons: "missed connection in Seoul. announcements should be louder, was in rest room opp the gate and did not hear any announcements for boarding text message should be sent if passenger missing."

Cons: "Very hard seats not many movies to choose from"

Cons: "Older aircraft seats quite hard entertainment on last flight to Copenhagen entertainment was average."

Pros: "The movies"
Cons: "I had no space in my seat for 10 hours The internet I purchased was a scam that last for 15 mins It took forever to deplane The food was horrible"

Pros: "Friendly and approachable cabin crew."
Cons: "Boarding was not good. No clear announcement. No special boarding for star alliance gold member."

Pros: "Crew were good"
Cons: "Entertainment system doesn't have a touch screen like other airlines. They give you ear but buds instead of head phones. Alright they gave us headphones for our young son you had to put the foam covers on yourself and they kept coming off. Not a very good selection of movies. Good is bland and not very good options."

Pros: "toothbrush and toothpaste and ability to charge cell phone"
Cons: "my personal headphones did not work well with the seat audio jack"

Pros: "The food in coach was incredible!"

Cons: "Plane is old and tired. Not what Singapore Airlines is famous for."

Pros: "The crew is super polite and helpful. travelled with an infant. havent seen more prompt service ever in any airline"

"This flight was cancelled"

Pros: "Great crew! Excellent business class suite"

Pros: "Perfect"
Cons: "Perfect"

Cons: "They do not understand the word priority at Doha airport. Business class passengers boarded last."

Pros: "N/A"
Cons: "We were told to board, but then kept in another area close on 1 hour before we could get on the plane and this area had no bathroom facilities. The spread of seating on the plane made no sense with many open seats but also many squashed rows of people. The crew was visibly tired and irritated, they also ran out of a few catering items. It seemed as if last minute, a few different flights were combined into this one which lowered the quality."

Pros: "Food and leg room"
Cons: "All was fine"

Cons: "The vegetarian option for breakfast was a stale waffle with apple compote. Inedible."

Pros: "Food selection. However, the snacks need to be readily available on long flights."
Cons: "Entertainment is lacking behind other international carriers"

Pros: "crew is good and helpful."
Cons: "The food was terrible. Needs to improve the quality of the food."

Pros: "It was an ok experience, improved by the head of attendants at the end"
Cons: "Service was poor at the beginning, but improved to Qatar service as I complained to the supervisor of the attendants Julia"

Pros: "Staff were fantastic."
Cons: "Better movies please."

Pros: "Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you"
Cons: "There was nothing I didn't like about this flight"

Pros: "I really like the Qatar flight from Auckland to Manchester. But beware now that the Akl leg leaves 1 hour later the transit in Doha is officially 1.15hr. But since the first leg is always getting in and you have to bus to the terminal, transit time is about 30 mins. Although they are efficient and i made it this time, i wouldn't want to do this with kids."
Cons: "Short transit time"

Pros: "Everything was great ,On time , comfortable seeds, Crew were very nice , boarding was quick Thank you Qatar Airways"
Cons: "Nothing"

Pros: "Good attention from cabin crew and good food"

Pros: "The crew were very friendly and helpful."
Cons: "It seems the major airlines use older aircraft when the destination of the flight is a third world country(or Africa). The seats aren't as comfortable and the entertainment system (screens) are not as good as a Qatar and Europe bound flights."

Pros: "The flights attendants were very helpful and polite. What I enjoyed the most was the level of comfort I had. I was able to sleep for almost the entire flight. That's why it felt like it wasn't even a long flight."
Cons: "We did leave a little late but it was out of the control of the pilots and flights attendants."

Pros: "There was adequate seat room. The device was good."
Cons: "There was nothing I didn’t like."

Pros: "empty seat next to me!"
Cons: "more cramped than akld to doha"

Pros: "legroom"
Cons: "being in the middle of three"

Pros: "On time, fairly good food, good entertainment system."
Cons: "Very cramped seating when the flight is full. We're told to stretch our legs, but there is no place to walk or even stand."

Pros: "Staff was great"

Pros: "Thank you for a very good flight experience both from Philadelphia to Doha and Doha to Johannesburg."
Cons: "The breakfast options could have been better, but I was fed and happy, and the flight attendant was kind enough to bring me green tea when it wasn’t readily available on the cart."

Pros: "Same as above"
Cons: "Same as above"

Cons: "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."

Pros: "Friendly and genuine staff. Clean plane. Staff were well organised."
Cons: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."

Pros: "crew is very professional"
Cons: "this plane is really old and junky. other flight times on this route get a much better plane"

Pros: "service, food and cleanness"

Cons: "Seat to LA was broken"

Pros: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Cons: "When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."

Cons: "Airport hotel costs around 350$ No entry visa for layovers exceeds 8 hours as they announced The answer they’re not giving entry visas is you bought a discounted ticket!!"

Pros: "Airplane crew was nice when they saw I was very upset over that my luggage was refused."
Cons: "My luggage was refused at the check-in due to several mistakes from the check-in and Customer service personbil from Qatar. It is now one week after my flight and my luggage is still not with me. I have spend lots of money and written 3 LONG mails to Qatar Customer Service - some have been teplied with a ”we will get back to You” note - but nobody has gotten back to me so far. Not 5 Stars. Actually One star is too good a Grade for this complete service failure from A-Z."

Pros: "The crew aboard the flight were kind and thoughtful and definitely oriented toward service."
Cons: "The security process at the gate was really disorderly. Perhaps it is because it is a new and extra step required by the US but it was definitely not efficiently handled."

Cons: "Same as above"

Cons: "More veriaty on music would be good"

Pros: "The friendliness of the staff from check in to arrival!"

Pros: "I freceuntly fly between the US and South Africa and only fly via Qatar Airways, and every experience thus far has been great. The food is good quality, friendly crew and I would recommend it to anyone."
Cons: "The sandwiches are a little dry and movie selection a little limited."

Cons: "The online check in system was down so we all had to line up to check in."

Pros: "Unfortunately..."
Cons: "...as mentioned, I don't have the pleasure of rating this flight because of the boarding delays and missing the flight. Very disappointing."

Cons: "Long flight on a 777-200. Crowded aircraft, crew not very attentive to call light, and food mediocre at best. Entertainment service was horrible, old movies and typical Qatar Airline selection of Bollywood films (Expected when flying from Doha, but not New Zealand!) Seat would not recline, but no option to move to another isle seat."

Pros: "Great selection of movies and tv shows"
Cons: "Entertainment screen is too dim even on highest brightness setting"

Pros: "Service of air stewards very friendly and polite"
Cons: "This goes for Qatarfigjta from harare to Doha and Doha to Washington DC and back. I am not going to give individual report on each one. Food - my daughter could barely eat anything and the vegetarian meals were stone cold most of time. It was hard to eat at Qatar airport because not only is the food terrible (Burger King and bad Asian food) but outrageously expensive. Our media system did not work for one leg. ** way to many ads on your media system. Every time you watch a new TV episode, you have to sit through 5-6 ads for stuff that is not interesting and the same each time. ** plane info on media system keeps reverting to Arabic even when English is indicated as preferred la gauge. We had to place our iPads in checked luggage for flights from harare to USA as we went through Qatar. *** I asked for quiet seats and was given seats near kitchen and toilet even though I booked in hours in advance. One leg had my ten year old daughter and I in different rows even though I checked in 4-5 hours in advance Of flight . ** staff moved my hand luggage without my permission and without informing me - it was stressful trying to find it."

Pros: "Generally good experience at least as far as a very long flight with two children can go. Good food with plenty and quite healthy snacks for kids. Very friendly and attentive crew, comparably comfortable seats, clean and comfortable bathrooms (what not always has been my experience with other airlines)"
Cons: "Due to a misunderstanding at check-in we have been seated away from a baby bassinette (although booked) to sit together with my husband, nobody asked what my preference would be (sitting as a whole family or having a bassinette) and a 17-hour flight with a 9month old baby constantly on my lap was challenging. Also a very disappointing selection of films and documentaries for adults. I ended watching a kids movie with my older daughter and it was the only thing I found appealing. Kids section very good though, my 5-year old was glued to the screen and all the options had my approval :)"

Pros: "Excellent experience overall, the food was decent, the seats were comfortable and had enough space for me at 6ft tall, the staff were very friendly and helpful, entertainment selection was good with plenty of new movies out. I had no problems with my layover. The baggage allowance was great as I had extra luggage from my trip. I'm very happy with their customer service, the day before my first flight I received a phone call from Qatar's customer service saying that due to delays I wouldn't be able to make my connecting flight to Edinburgh so they would like to book me on another flight instead of me having to wait 24 hours in Doha. I was thoroughly impressed with this service."
Cons: "I did not have wifi available from Doha-Johannesburg"

Pros: "Everything was good!"
Cons: "I had a torn budd/hamstring muscle and an upgrade to another class would have been great because I was in constant pain. Hopefully, when I return in a few days - this could be arranged?"

Pros: "Great crews, excellent airplanes, wonderful in transit experince."
Cons: "In flight coach meals were average."

Pros: "On time departure, friendly crew. Comfortable seats for economy class, plenty of entertainment options. A pleasant experience"
Cons: "The food was okay. The hot wrap/calzone served first was not very tasteful. The breakfast/brunch was better. Not much to dislike overall."

Pros: "Seats were roomy and leaned back quite comfortably. The gluten free meals I had were fantastic, which I've never said before of an airplane , even regular meals."

Pros: "Again on time and effortless boarding made the overall experience a good one."
Cons: "Our suitcase was damaged...still in the process of trying to get it fixed. Hopefully it will be done soon. I will then update this report. Could maybe clean the toilets as it did become a bit messy."

Pros: "On time, clean and joyful"
Cons: "N/A"

Pros: "Friendly crew"
Cons: "It was okay"

Pros: "Yes comfortable flight"
Cons: "Toilets to be checked for cleanliness more frequently."

Cons: "Flight lest 2 hours late. Didn’t have my choice of meal. Cabin crew very inattentive. Worst flight ever with Emirates in business class"

Pros: "Smooth flight"
Cons: "I wished I was in business class..."

Pros: "Great service and attitudes by staff."

Pros: "Direct flight"
Cons: "South African airlines allowed me to reserve a seat. But Emirates didn't have it in the system when I checked in."

Cons: "Because my husband and I couldn't complete the online check in, we ended up sitting on different ends of the plane."

Pros: "I love everything about Emirates."
Cons: "N/A"

Cons: "Not much food to eat."

Pros: "I really liked the leg spacing. It was very comfortable to stretch my legs. Overall it was good. Thank you :)"
Cons: "I felt a little bit more of the nibbles could be included in the 8+ hours flight. Besides that everything was comfortable. Also, the entertainment options can be better."

Pros: "great flight service with accommodating staff. in flight entertainment had awesome variety."
Cons: "none"

Pros: "Could not fault the staff one iota. Incredibly attentive to their customers, graceful and supportive. The supervisor get a special mention as he helped me with eating my meals with a sleeping toddler and even held her for me while I spent a penny. I have never felt more cared for by a group of complete strangers in my life! Thank you. You literally saved my sanity!"
Cons: "Nothing to fault at all on this flight. Food was great, staff were hard working and magical unicorns."

Pros: "My children enjoyed their first flight they were very well spoilt on the flight also the care they took with my mum."

Pros: "The departure & arrival time. A fantastic price that included an excellent meal there and back, 30k luggage quota, entertainment that lasted throughout the duration of the flight. It just seemed seamless and felt like it didn't take that long to get there. I will definitely be catching this flight, every time I return to NZ"

Pros: "Crew were friendly Entertainment was good"
Cons: "My meal was awful the only option for me was raw vegetables in order to have vegetarian and gluten free... It was carrot, cucumber and celery sticks and some fruit. I had the same meal twice it was very sad meal for 17.5 hrs with no snacks offered either. My partner and another man were forgotten as the meal rounds were being done. The crew seemed a little disorganised. The adverts on the entertainment were annoying."

Pros: "Footrest would make the flight just perfect."
Cons: "No footrest. Makes it a little uncomfortable for short people."

Pros: "Consistently good service from emirates crew"
Cons: "Too much meat in the dining options Boarding was slow"

Cons: "Food was not awful and most item not available in Fist Suites"

Pros: "Good leg room"
Cons: "For an 8 hour flight - we were given a sandwich and breakfast. Expected to be served dinner and breakfast given the time."

Pros: "Dinner meal. Seats"
Cons: "Bed, breakfast"

Pros: "I liked that all the families were in a separate area on the plane. Food and drinks on offer good, baggage allowance good and the leg room was good."
Cons: "The delay to get on the flight, hard with a toddler."

Pros: "everything was perfect i really enjoy my flight with Emirates i recommend everyone to fly with Emirates best experience ever"

Cons: "Poor service, host lied when queried on arrival documentation to avoid doing anything. Second person we asked was helpful and answered immediately. Plane was two hours late with no explanation or communication. I did not expect such a poor level of service and it my worst experience with emerits."

Pros: "The flight from Johannesburg to Dubai on an Airbus A380 was the best , the return was on the 777ER it's a bit older avoid it if you can, I prefer the a380 it's roomy, more comfortable and modern, the food was good, the cabin crew very helpful and friendly and both flights were on time. I'll be flying only Emirates from now on"
Cons: "Just the coffee was terrible lol,"

Pros: "i not sure is emirate crew call switch working or not but many time i push that button but no one reply"
Cons: "crew service"

Cons: "Late boarding. Thought I was flying emirates and turned out to be Qantas. Seats not as comfy. They lost my luggage. Took 2 days to get it back."

Pros: "Great legroom, quiet plane, seat free next to me"
Cons: "Not much"

Pros: "Movie choices"
Cons: "Checkin services Staff attitude"

Pros: "I was impressed by the professionalism!"
Cons: "Chinese passengers passing gas!"

Pros: "They still catch my attention, and while traveling with them I continue to enjoy this airline."
Cons: "As per my Oslo - Dubai review (read there for more details), they cancelled my flight, put me on a flight a day later, and then left me with the bill and the inconvenience. This was the connector out of Dubai and back to Johannesburg. I've flown with them many times and I've picked up one or two small cut backs they've made like no hot towel when you get onboard, only before your arrival, and the meal seems a little more slimmed down (but still pretty tasty), They used have one or two extras which they've now taken away. Not sure why?"

Pros: "Great service all round and lovely staff on board! A delight to fly."

Cons: "The boarding process could be more organized and more smoothly."

Pros: "Everything else was good besides the below content."
Cons: "The customer service. After the meals came I pressed my button for assistance and was not attended to at all, there was over an hr before our flight was due to land. I didn't want to move from my seat as the person beside looked busy at work and I didn't know where I would go because I couldn't see any flight attendants anywhere."

Pros: "The plane was wonderful. Even in Economy, the seats were very comfortable with lots of room, both leg and seat. It felt like I was in Business Class of any other airline I've been on."
Cons: "My flight had a luggage limit of 30kg, which sounds good, until you find you pay per kilo, not per piece when you're over."

Pros: "The crew member was excellent,she went all out to make my journey easy and comfortable.I have sent an email to her superior,please use her as an example.if all attendants can serve and see to passengers like her will be beneficial for emirates"

Pros: "First time flying in double decker plon"
Cons: "I would have been happy to receive points for travel on star alliance"

Pros: "more leg room compare with other carriers, a variety of meals to choose from for special needed people (need to pre book online)"
Cons: "can't find anything to complain with"

Pros: "It was a smooth flight"
Cons: "It was ok"

Pros: "The food was delicious, and I received the special meal I had requested with no problem. Again, great selection of TV shows and movies."
Cons: "The crew seemed a bit put off, just not very friendly. Maybe something had happened that put them all in a bad mood I'm not sure. Despite this they did help people without complaint, but you could tell they didn't want to be there. Again on this flight the TVs were an old model that was difficult to use, you had to push really hard and finagle your finger to get it to read what you were pressing."

Pros: "La amabilidad de la tripulación, que sí el menú es completamente vegetariano. No como otras aerolíneas que te ponen manteca, leche para el café..."
Cons: "Todas las veces me cae muy, pero muy mal. Cuando llegó el momento del té o café, me dieron sal en vez de edulcorante. Demasiado condimento. No es comida para un vuelo, es difícil de digerir. Hasta produce síntomas de indigestión."

Pros: "Granted I was tired after being in transit for 24 hours, but this final of 4 long-haul flights was a real bummer compared to the other flights. Boeing 777 packed to 100% capacity."
Cons: "Really cramped and squished compared to other flights. Toilets at DXB were filthy (I searched around for the cleanest, which was still disgusting), with the cleaning attendant standing around in the restroom doing nothing. Duty Free shops really expensive compared to European airports. Meal on board (breakfast) was really terrible (and that taking into account that airline breakfast is always bad), really the worst I've ever had on a plane, even the Croissant was chewy and very dry. Emirates has become a massive sausage machine people-mover. It has loss its finesse and exceptional service."

Pros: "The staff were wonderful and efficient. The toilets were clean and the food was much better than my first flight with emirates although the portions were small on the main meal with only four spinach ravioli offered in a tomato sauce."
Cons: "Passengers do not fit on to their seats and overflow into the space you are occupying which is so tiny as it is. There is not enough room to even reach down to pick something up if you drop it. Overhead lockers are full. I think planes either need to be redesigned with sleeping compartments (such as the second class compartments the trains have) for overnight flights or seats need to be slightly larger to make up for the fact most people are larger today."

Cons: "THe Hostess was not attentive and had to ask for things a few times. No goody basket was given although some pax did get it."

Pros: "Economy seats still comfortable"

Pros: "Amenities and food, customer service."

Cons: "Wish that the airline would have told me in advance that I need an Australia transit visa before I went to the airport."

Pros: "The ariplane, movies"
Cons: "The check-in staff"

Pros: "Comfortable, friendly crew, and very good food and service."
Cons: "Boarding was disorganized and flight delayed slightly."

Pros: "A passenger was felt sick ( breathing problem?? ) and crew members were very responsive to attend to him, by bringing in O2 bottle etc. Very impressive."
Cons: "Nil"

Pros: "Great flight and service"

Pros: "Very friendly and helpful"
Cons: "Boarding could be better organized"

Pros: "The aircraft (operating the route due to the COVID-19 shortage in traffic between the two cities) was extremely nice and quite/comfortable. The service was better than expected, as I didn't expect food to be served on dishes like it was during the pandemic. But it was amazing!"
Cons: "The crew didn't have their masks on sometimes when coming back into the cabin as they simply forgot (the new norm is hard to get used to) so maybe the airline can stress the mandatory use of face masks at ALL times. Furthermore, for my comfort of the flight (with COVID) the FA's should use gloves"

Pros: "Crew was very warm and friendly"
Cons: "The experience in the Frankfurt airport was terrible! We had arrived from Rome with an hour between landing and boarding. When we were directed to security at Gate Z, there was a huge mob of people, not really in lines. We didn’t know what we were waiting for or where to stand, but we and others around us were very worried about missing our next flight. There was no Lufthansa representative to help. Finally someone directed some of us to a long roundabout back way to Gate Z security. We did get to our gate in time for boarding, only because it had been delayed. Then we sat in the plane for over half an hour. Altogether, it took off more than an hour late, so we missed our flight from Chicago to Minneapolis."

Pros: "Crew was great."
Cons: "The layover time was too close for FRA. By the time everyone deplaned and was shuttled to the terminal by a bus it was already my boarding time. I had to rush through the passport control feeling nervous The seat pitch of the flight was narrow. I could not use my laptop once the person in front of me reclined."

Pros: "Smooth and easy flight"
Cons: "Food and drinks served late"

Pros: "Lufthansa is an airline in a different class altogether. Can not compare with any commercial airline that flies to Europe"

Cons: "I was at the end of a long flight, so exhausted and feel sea sick. I cannot give good comments for this since it was short but a little bumpy flight , i almost throw up at the end."

Pros: "Great food. Plenty of restrooms"
Cons: "Late arrival. Had to run to catch the next flight"

Pros: "It was nice trip and comfortable"

Cons: "No complaints. Good vegan food."

Pros: "Good leg room in aircraft and comfortable seating."
Cons: "My checkedin baggage did not reach the final destination and was delayed by 24 hours. Further, when my baggage did reach, one suitcase was damaged. Did not expect this from Luftansa."

Cons: "1hr 20 minutes late"

Pros: "On board crew was friendly and helpful"
Cons: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc. Also I requested help with transfer to my last flight which was horrendous because I’m one adult with 4 kids ages 1 to 11 and my eldest has sever learning disability. I nearly missed my flight because our flight landed late and I was struggling to keep my kids safe and together while running for the next flight. Somone should have been there to help with transfer."

Pros: "Plane lwas delayed for 4 hours. The ground staff work hard to help out and give updated information. The Crew on plane worked hard, great service. Main issue: It was extremely cold in the plane, neeeddd to blankets to feel comfortable."

Pros: "They are prompt and very fast at loading and unloading. Quite a bit better than any other airline I have used. Leg room on small airplanes was good in economy, but not as good on larger jet to USA. The servers offered me ice in my water bc I am American. I appreciated that so much since I'd spent the last 12 days in Europe where no one serves with ice!"
Cons: "nothing"

Cons: "1. The flight's gate is in an area of the terminal without amenities, and there is no indication one is entering a dead zone. 2. We boarded on time, and then sat for two hours (due to weather), which made an eight and a half hour flight feel like ten and a half hours."

Pros: "The service was outstanding!"
Cons: "Someone stole my phone charger :("

Pros: "The airplane too small the seat too tight"

Pros: "The flight was full. service, food and entreatment was excellent"

Pros: "on time Family Check in"

Pros: "family line at check in made boarding a breeze."

Pros: "Finally an upgraded plane. The plane from Frankfurt to Mumbai was not the best. On business class - small washroom with the toilet lid collapsing on you. One of the washrooms also not functional. Liked the food and the service."
Cons: "Sink not functioning properly in business class."

Pros: "We had more room with a 2-seat array in the middle of the plane. It was more comfortable than the 3 seat array."

Pros: "The crew was very accommodating. I was surprised that the food was as good as it was."
Cons: "The seats were very small. I am a woman in her late twenties under 5 feet tall and I had difficulty getting comfortable in the seats. The temperature was too hot the entire flight and I was unable to recline my seat back in order to sleep. Two bathrooms were out of commission the entire flight. This was the worst experience I've had on a red eye flight to Europe (I've traveled at least a dozen times between the US and Germany)"

Pros: "Nothing"
Cons: "Water was spilled on me by flight attendant. Luggage was left in Frankfort. Did not have clothes or medications, or daily necessities. Must wait 1 1/2 days to get luggage"

Pros: "I love how Lufthansa has always been on time for me. That is why I fly with them when I can."

Pros: "Great costumer service, comfortable flight"

Pros: "No surprises Plenty of leg space for economy Good food"
Cons: "Nothing"

Pros: "You can't beat the German's at efficiency. Awesome!"
Cons: "Houston isn't their hub and I have to put up with United."

Pros: "The in flight crew was great"
Cons: "I arrived a bit late to the airport. 5:15pm for a 6:05p for an international flight. I realize It is very late. I was delayed by donald trump protestors blocking the highway (not your fault). Dulles was a ghost town ( abnormally slow). All I had was carry-on. They said they closed the flight. They quoted me at $1800 for a one way ticket directly from Lufthansa. The original round trip was $900. I declined, sat down for 15 min booked another Lufthansa flight online for $800, checked in and was through security by 5:50. Just in time for my original flights last call. I could have made it easily. Boooo Lufthansa booo."

Pros: "On time."

Cons: "The on board entertainment sucks you need to upgrade"

Pros: "entertainment"
Cons: "narrow seat"

Pros: "My highlight for the travel was the AMAZING flight attendant named JENS. He is a bright soul. Positive, sharp, witty, and humorous. Just what I needed on a 8 hour flight over the Atlantic."

Pros: "bad service"
Cons: "everything"

Cons: "The cabin got a little hot during the night and made it hard to be comfortable. Also, the seats lean pretty far back so I had little room in front of me when the person sitting in front of me leaned their seat all the way back."

Pros: "Everything"
Cons: "Not a thing"

Pros: "movies, food and drinks."

Cons: "First leg of our flight was delayed, second flight departed before we landed."

Cons: "The same as above"

Cons: "That my seat was broken the whole time. I have a spinal injure and need to rotate positions while sitting. My seat was broken and my back hurt badly."

Cons: "It was delayed by 9.5 hours!!!!!"

Pros: "Cabin comfort. Friendly staffs."
Cons: "Food quality. Wifi wasn't working."

Pros: "Lufthansa was really comfertable company, really good price and i'd so much."

Cons: "Very crowded, the lady behind us was coughing her lungs out the whole flight. Flight was smooth but arrived behind schedule. Actually landed on time but we didn't get to the terminal for almost 15 minutes. The Frankfurt airport is a nightmare, worst designed airport I have been through."

Pros: "Clean, entertainement"
Cons: "Food was not that great."

Pros: "Munich airport is convenient and boarding went smoothly"
Cons: "This was an SAA plane, not Lufthansa. I have only had excellent service on Lufthansa. This flight again did not have a functioning entertainment system. I asked for this to be addressed and the SAA crew ignored the request and in the morning looked surprised to find out that several of the TV monitors had not worked at anytime on the flight. Not impressed."

Pros: "Everything worked like an expensive Swiss watch! Employees were polite, friendly, and very helpful! I will fly with Lufthansa again and again!!!"

Pros: "Hats off and Thank you to the Man behind the counter at the gate. My knees are bad and I walk with a cane, he ensured I was transported safely and in time to the new gate when we had to switch gates because of plane issues."
Cons: "When a couple of ladies boarded and were going to be seated in the exit isle. going by the color of their skin and the clothes they were wearing, the stewardess with long blonde hair, assumed they did not speak English, and rather rudely told them that they should not be in this row. To which they responded in prefect English. told her they were comfortable with the emergency seat and helping passengers. She kept pushing them and finally they switched with a couple other passengers. VERY RUDE!!!!"

Pros: "Crew was friendly and helpful. Food was sufficient. Enjoyed keeping track of our journey via the on flight information via the entertainment equipment. Comfy ear sets to watch movies and listen to music. Music choices were decent."
Cons: "Food was okay, not great."

Pros: "The crew was fantastic. Very accommodating!"

Pros: "Prompt"
Cons: "Food offering"

Pros: "I got back to London ahead of schedule, which was nice"
Cons: "The whole business of charging for drinks and mediocre food in economy, while they tout that business will get a full meal. BA is NOT Ryanair, or is it?"

Cons: "Punctuality. I landed over 2 hours late"

Cons: "The airplane was really old."

Pros: "The planes departed and landed on time."
Cons: "My bag remained in London during flight change.Have direct flights to avoid such cases."

Pros: "Crew was nice and friendly."
Cons: "The entertainment equipment needs to be updated. And the seats arrangements are not the best in term of privacy."

Pros: "There were lots of options for inflight entertainment"
Cons: "The seats are very squished together in economy class. I was very disappointed. I always ride economy but this flight (airline, crew, as accommodations) felt like a “cattle car”. The crew was professional but not friendly, warm, or welcoming. The leg room was limited - quite disappointed."

Cons: "It started over an hour late and they lost my luggage"

Pros: "Food was ok. That was it."
Cons: "Old aircraft. No leg room. No air con above the seat. Very stingy with drinks. Never again with BA"

Cons: "Knees pressed up against the chair in front. Being tall means an uncomfortable ride. I was not paying £29 for an emergency seat."

Pros: "The overall flight experience was positive."
Cons: "Our tickets were suspended before our flight to Nairobi. We can’t understand why BA would do this?"

Pros: "The smooth journey in the sky"
Cons: "The fact that BA flights even morning ones are always behind schedule"

Cons: "Comfortable all crew very helpful and polite"

Cons: "We missed the flight and so has nothing to say. We are still lamenting over our lost luggage"

Cons: "No way to alert crew when seated in stratagem as they say"

Pros: "Provided vouchers for being bumped"
Cons: "Airline over booked and we were the lucky couple to be bumped off due to their business decision to over book!! Not a nice way to end a vacation in the Outer Hebridies"

Pros: "Delayed flight Inflight entertainment notnworking"

Pros: "It was a peaceful flight"
Cons: "BA just don't get holiday travel. They are hopeless at boarding a plane efficiently, the crew appear uncomfortable with charging for food and drinks, etc. BA compares v badly to Easyjet, Ryanair and Norwegian for efficiency and focus when dealing with holiday makers"

Cons: "No USB or power outlets. Very small screens for the entertainment. Definitely, not up to par for a long international flight."

Pros: "Great entertainment choices"
Cons: "Slow crew. Same good choices as flight just before"

Cons: "Las películas no se podían poner desde el inicio"

Pros: "Crew was great!"
Cons: "entertainment system - very old and no way to get power for personal devices. This is a problem for such long flights"

Pros: "Good crew and efficient service."
Cons: "Not the most comfortable business class seats. Had a hard time getting any sleep."

Pros: "Everything was okay"
Cons: "Everything was okay"

Pros: "Crew was very nice and helpful"
Cons: "Did not get the seat according to the seatplan.I booked exit row seat 30..got 30..but exit row was 28."

Cons: "The tickets arrived at 9.50 am for 10.55 take off. I tried to cHe Kin in line but it didn’t let me. I went to the counter and they told me check in had closed and I would have to buy another ticket. It was my fault for buying a ticket. Goodbye £200. Thanks BA"

Pros: "Boarding, friendly people in London and Hamburg"
Cons: "Flight attendants, plane, food"

Pros: "Like the staff were professional and courteous"
Cons: "Food sucked! Plane looked old and IFE on plane was outdated!"

Pros: "Movie choices"
Cons: "Food was horrible. Potatoe chips were served as the 2nd meal. Yuck..seat cushion was hard, leg room was super tight. A painful 7 hours."

Cons: "The only refreshment without charge was tap water. The crew also pulled a curtain across the tops of the seats in front of us to separate economy from priority, and it felt somewhat insulting. Boarding was delayed with no communication from the crew as we all stood at the gate waiting for instructions."

Pros: "Crew was awesome. Seats were very comfortable. I slept the entire flight do so I am unable to comment on food or entertainment"
Cons: "The boarding process could use a lot of work. The gate isn't known until practically boarding time. The Admirals Lounge really could use an upgrade. It was uncomfortable and it was a great disappointment."

Pros: "Great crew"
Cons: "Being charged more than $3 for a cup of tea!"

Pros: "Seats were comfortable, the crew was very attentive and professional, the plane was clean, check-in and boarding process easy and efficient"
Cons: "N/A"

Pros: "Professional service, felt safe. Good cost."
Cons: "Only fed one full meal on our transatlantic flight, and got one snack otherwise. Took awhile to take our trays which caused a very long line for the bathroom after. On our inter Europe flight, no snacks were included."

Pros: "I love Tegel and it's too bad that it's on the way out. Easy, easy check in."

Pros: "Movie choices were great."
Cons: "I ordered a vegetarian meal well before day of flight. They said they did not have my order. Thankfully there were still vegetarian options (and I was at back of plane)."

Pros: "Staff is always nice. Food service is generally good and the food tasty."
Cons: "Older plane that only upgraded business and first class. Standard class seats and entertainment old and nominally functional. Felt more like a third world country than what I'm used to on BA"

Pros: "Everything was fine on this British airways flight."
Cons: "It is a shame that British airways now sell food and drinks. It feels like you are travelling with Ryan Air or Easyjet."

Cons: "They had a smaller crew and took a long time to serve food. People were getting food in different rows and in random order. Our luggage also took a long time to get off the plane."

Pros: "Loved how easy it was to board the plane."
Cons: "That there was a child who would not stop yelling but that is not your fault."

Pros: "Only thing I liked was the travel time to destination as it was the quickest flight due to circumstances and time I needed to travel."
Cons: "I didn't like near enough everything about this flight."

Cons: "Boarding security very bad"

Pros: "Comfortable. Great flight attendants"

Cons: "Asked to check baggage in right before boarding. Cabin pressure was terrible. Seats were not comfortable No food was offered for free. No entertainment was offered. Disappointed in flying Airbus 321"

Pros: "Airbus 380 - smooth and quiet"
Cons: "nothing it was good"

Cons: "I WANT TO CAHNGE TIME OF FLIGHT. BRITISH ASKED TO HIGT PAYMENT. IN THIS AMOUNT I CAN BUY TWO TIKETS IN LOW COAST COMPANY AND I HAVE ENOUTH MONEY TO BUY FOOD. PERSON THAT BUY TIKET FROM THE SITE CAN'T CHOISE A SITE AND ITS COME AUTOMATIC WITHOUT TO CAHNGE/"

Pros: "Good and on time flight. Loved the information given by all crews."
Cons: "My bags arrived a day later on 25th night which caused alot of inconviniency because i had to travel back to the Airport the following day for my cloths. The baggage handlers opened my bags and removed some items which is unacceptable . Stressed still about that"

Cons: "The seat arrangement is awkward with very tight seats. Little room for storing personal items and no privacy whatsoever on aisle seats. Entertainment system needs updating. Moving map was not working."

Pros: "Food was good. Special meal request was well handled. Not lost in the shuffle."
Cons: "See comments under Chicago -London flight above"

Read more about Singapore Airlines
COVID-19 information

Safety measures for airlines flying from Auckland to Africa

Airlines flying from Auckland to Africa have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Auckland to Africa

Mandatory masks

Masks required on board, masks provided on flights from Auckland to Africa

Social distancing seating

Middle seats unavailable to book on flights from Auckland to Africa

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Auckland to Africa

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