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ASE - AKL

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Top airlines flying Aspen Pitkin County to Auckland Intl

Scores according to KAYAK customer reviews

8.4
Air New Zealand
Overall score based on 2,843 reviews
8.6
Boarding
8.3
Comfort
8.9
Crew
8.5
Entertainment
8.1
Food
Airline reviews

Pros: "I would have liked for them to refund my ticket even though I asked them to. They ignored my request and I didn't get to go on to the plane but I still paid for it."
Cons: "A refunded plane ticket or voucher would have been better."

Cons: "Baggage allowance is lower than most other airlines"

Pros: "Crew were great!"

Pros: "Staff friendly and helpful"
Cons: "My seat 57E could not be adjusted but half way through the flight was given another seat and managed to get some sleep. In our experience Air New Zealand is tops."

Cons: "Nothing"

Pros: "The crew is amazing. Always friendly, smiling and happy to oblige. Love the New Zealand hospitality. The inflight entertainment has so many programmes to watch, and the list of music options to listen in to is well stocked. Food is excellent. Obviously overate in the 9 1/2 hour flight."

Pros: "Friendly crew"
Cons: "Crumbs still on my seat when I boarded"

Pros: "Nice, short flight. Smooth ride."
Cons: "Had a middle seat between two very large women. Couldn't be helped, was a full flight."

Pros: "Short flight. No problems."
Cons: "Nothing"

Pros: "Crew was really nice however slightly absent during the flight."
Cons: "Drinks should have been more frequently offered . Refreshments/water seemed hard to come by I had to chase them down in the galley only to get luke warm water...? Seats are pretty cramped and small with not much room."

Pros: "Flying on the plane with mighty KORU on the tail always gives me a buzz"
Cons: "Better meal as the meat dish was a bit cold when it arrived."

Pros: "A whole season of New Girl!"
Cons: "Was very crammed."

Cons: "Air NZ serves the special meals first but never offers passengers a drink. By the time the meal and drinks trolleys come round for the rest of passengers, most people have eaten their special meal."

Cons: "No enough blankets when feeling cold"

Pros: "Punctual flight, great boarding and great baggage service."
Cons: "Bag drop could be improved with more personnel to help."

Pros: "Everything else."
Cons: "The departure was 20 minutes late (not too much), which delayed the arrival in NZ by the same amount."

Pros: "The staff was very helpful"
Cons: "None"

Cons: "The plane was delayed for more than one hour which we did not have sufficient time for transfer to LA. We have to run instead of walking."

Cons: "Crew was so busy that they kept overlooking my husband and I when doing the rounds of everything, We felt like we were singled out to be ignored, even though we paid for Premium Economy. Our flight was delayed for more than an hour. Food was barely ok even though we had been on Air NZ Premium economy 4 times now, was sorely disappointed with the food provided."

Pros: "Staff were lovely and food good ."
Cons: "Very cramped in window seat, quite claustrophobic really. Not a comfortable 11hr flight."

Pros: "Good seats great staff"
Cons: "Paying for movies not impressed"

Pros: "Good seat, very pleasant crew."
Cons: "No entertainment so can't score that. Basic snacks"

Pros: "I LOVED my flight to LA PERFECT The flight from LA to Auckland was not as good, seating fine, LOVED THE CHECK IN LOVED THE PHONE SERVICE when i called to increase my weight of luggage..."
Cons: "I could not hear the entertainment because engine too loud I did not experience this on my flight to LA , I found the crew were not as pleasant as the crew to LA, could be that they were tired, if i had to rate NZ Airline from my trip to LA.... I would be shouting my pleasrure and did while in LA coming back truly was a different experience however going was so good... I will gladly fly again"

Pros: "Service was very good despite our one hour delay! Everyone was appropriately apologetic though."
Cons: "Flight was one hour delayed not due to equipment but because the ground crew failed to load the cargo in time! That was annoying. (Then an ill patient had to be removed resulting in a further delay trying to retrieve her luggage.) I felt bad for those with tight connections."

Pros: "It was a very pleasant surprise to receive an upgrade at the boarding gate to a Skycouch. While I was too tall to make use of it my wife was able to use two thirds of it and get a good sleep. The flight attendants were excellent, friendly, warm attentive presenting the very best of Kiwi hospitality."
Cons: "Nothing - everything was a shining example as to why Air New Zealand continues to be rated so highly."

Pros: "arrived early at destination ground crew helpful with seating"

Pros: "Most of the flight attendants were helpful and friendly"
Cons: "One of my pet dislikes would be when some passengers have oversized carryon luggage that take up all the room in the overhead compartment of their own and the next one! My bag was about 3 compartments in front of me, which I didn’t mind, until someone tried to claim my bag as theirs..."

Pros: "Very smooth, uneventful flight, perfect, in other words"

Pros: "Service"
Cons: "More leg space should be given to who have height to6”1’ or so."

Pros: "Entertainment was good"
Cons: "The chicken pasta meal was pretty dried out and terrible"

Pros: "Crew were friendly"
Cons: "Vegetarian options were all very similar. Over a 32 hour flight time I was provided with beans for breakfast/lunch and dinner. I would have preferrred more variety. Also being seated between two others was quiet uncomfortable for a long journey flight."

Pros: "The crew were very pleasant and the meal was delicious. The flight was really smooth and most comfortable. Not quite the same leg room as the e dreamer."

Pros: "nil"
Cons: "nil"

Pros: "Excellent gluten free meal offered! I appreciate the extra effort with providing a gf bun and muffin with most meals!"

Pros: "the fare is so cheap ,service is excellent"

Pros: "Really great service from the flight crews - smiley, polite and we were served drinks twice from a 2.5 hrs flight. Entertainment program was great with better leg space. Overall it was a pleasant experience! Thanks"
Cons: "No free movies"

Cons: "Crew forgot to serve us our meal."

Pros: "Food and service good"
Cons: "Had a large person next to me so not much room :-("

Pros: "Everything was ok"

Pros: "The crew were always smiling and helpful. We were allocated the SkyCouch seat which was pretty nice"

Pros: "The staff lady told me to there’s no food available then I told I need to buy it last time my flight was Jetstar was good even everyone can buy food on board but leta I called Chinese lady understood how I was hungry she brought me bread with batter and coffee that’s was good and best service I always thank to her service"

Pros: "Air NZ are great. Kayak are not,"
Cons: "I couldn’t tell about the food and entertainment because even after several call to Kayak trying to upgrade to a flight where food and entertainment were included because it said “no meal service” on my itinerary I was assured they were included and what do you know. They weren’t. I will never be using Kayak again. Very poor serve from people I phoned. They did no know what they were doing."

Pros: "Entertainment options"
Cons: "The fact that our booking through Kayak did not record we had booked luggage. We KNOW we had booked luggage. Air NZ wanted to charge us $160 each bag. Eventually BYOJet got us through to Virgin who allowed us to buy luggage for $25 per bag. Thank you Virgin for your wonderful assistance 1 1/2 hours before departure. Virgin's standard ticket has 23kg luggage included. What is the problem with a ticket bought online through agents such as BYOJet and Kayak?"

Pros: "Really quite comfortable seat and space wise Good to see entertainment still in the back seat"

Pros: "Happy helpful crew"
Cons: "Slow to board and no gate on arrival. Had to be bused to terminal and waited ten minutes for the bus to arrive."

Pros: "Quick, efficient service"

Pros: "Friendly crew, good in-flight entertainment"
Cons: "Flight was running about a half hour late"

Pros: "The capitan spoke and explain that was perfect taking into account that was a cloudy day."

Pros: "Getting on was a delight in Wellington. Having two set of doors open was great."
Cons: "Getting off in Auckland, only the front doors open so took what felt like ages to get off."

Pros: "everything"

Pros: "We really enjoyed this airline!"

Pros: "Amazing trip Qatar airline is great"

Pros: "Waiting time was excellent. Boarding time incredible. People treated us in very good way. Good experience"
Cons: "Honestly, this trip worked very fine. I do not have additional recommendations."

Pros: "Nothing really, seats were to close to each other and it was a painful flight for 20 hrs"
Cons: "Leg-space between seats specifically when the person in front of you reclines"

Cons: "No toilet available at gate due to enhanced security measures when flying to the USA."

Pros: "The cre was really nice and very attentive."
Cons: "The flight left the gate an hour late without giving us any explanation, I missed my connecting flight. The airline did offer a hotel to stay in, but no other apology or explanation was given to about 15 of us who missed a connecting flight."

Pros: "Crew AMAZING. Service was impeccable. Food and wine were interesting and varied. Absolutely amazing comfort."
Cons: "Media choices were not interesting to me. Used my own device instead."

Pros: "Amazing crew. Very attentive to passengers and genuinely nice."

Cons: "Everything"

Pros: "Qatar Airways is the best first class airline in the world hands down"
Cons: "Nothing they do a great job!!!"

Pros: "The crew was polite and professional. The seat was as comfortable as it could be for economy."
Cons: "No complains. Qatar has always been my preferred airline."

Pros: "Convince, as this is good direct flight from Nagpur."
Cons: "Improve quality of crew and service from Doha to Nagpur sector."

Pros: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."

Pros: "The crew was good. Good movie selection."
Cons: "The food. The vegetarian meals were both noodles. And the meals were not very healthy. Too high calorie. I couldn’t figure out how to customize my meals On the Qatar app"

Pros: "Food"

Pros: "Left on time, arrived on time. Children aboard did not cry !uch."

Pros: "Everything"
Cons: "Nothing"

Cons: "Be aware! "When customers purchase tickets they are paying for transportation for the specific class designated on their ticket and not for specific seat assignments. Seat assignments can never guarantee." This is what they emailed me when they did that to me on my pre-selected & confirmed seats!!"

Pros: "Everything"
Cons: "WC size (too small) and location. Other airlines such as Lufthansa (NYC - Munich) do way better job in this category ( I believe Lufthansa aircraft was either A330 or 340)"

Cons: "Food and seat comfort could be better"

Pros: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Cons: "Nothing to dislike."

Pros: "Smoth flight"

Pros: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Cons: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."

Cons: "Zero customer service, absolute waste of money,. I should have read reviews before using your services"

Pros: "The service of the cabin was great!"
Cons: "The food was not of the quality I would have expected from the expectation created by the airlines marketing. We boarded close to a full hour later than scheduled and the boarding process was very slow."

Pros: "There was adequate seat room. The device was good."
Cons: "There was nothing I didn’t like."

Cons: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."

Pros: "Quick"

Pros: "Overall a good service with good food."
Cons: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."

Pros: "Everything was first class with excellent service"
Cons: "Long flight with long layover in Doha"

Pros: "crew is very professional"
Cons: "this plane is really old and junky. other flight times on this route get a much better plane"

Pros: "Excellent crew and plane. Not very crowded."

Pros: "Crew"

Pros: "Flight attendants very nice"
Cons: "Boarding at JFK. PHONEY wheel chair users. Saw a woman with one leg who.REALLY needed one tough it out while others were just lazy. I saw them walking after wards. They just don't want to wait in.line. Handicapped should have wheelchairs but once they have them they should wait like everyone.else"

Pros: "The crew service"
Cons: "The cost of internet access"

Pros: "Beautiful airplane with an incredibly hospitable staff. Food was delicious, seats were spacious and comfortable. Couldn’t ask for a better 14-hour flight!"

Pros: "The crew! Had a very bubbly and friend mostly Filipina crew that were extremely friendly and helpful. Having a nice smile certainly helps with the long flight duration!"
Cons: "Food food food"

Pros: "nothing"
Cons: "my flight was delay 24 hours"

Cons: "Horrible customer service."

Pros: "Great service. Great food. Solid entertainment."
Cons: "But the onboarding was a bit disorganized. The zone method was confusing to non native speakers so everyone was confused. It then become chaotic. Also the 320 product was too different than the 350 flight"

Pros: "all"

Pros: "The flight attendents were chilled. Very friendly and accommodating."
Cons: "The food is much tastier in business class. Used to be better in economy, but that has changed."

Pros: "Solid movie selection, good food"
Cons: "You have to go through security again at the Qatar Airlines gate, which takes extra time"

Pros: "Much better knee space. Excellent flight, good service..."

Pros: "Boeing 787 with comfortable seats and large dimmable windows; handed out menus and two meals served; nice crew."
Cons: "The 787 entertainment system seems buggier than that on the A380—possibly an older system?"

Pros: "Lo mejor de estos vuelos es sin dudad el servicio del personal de vuelo, son muy amables y se esmeran en mantener cómodo a todo el mundo, te dan botellitas de agua, jugo, hielo, lo que pidas."

Cons: "Food serving took a while. And need improvements."

Pros: "High quality gluten free meals (best I've had on Qatar Airways)."
Cons: "Seating needs to be more spacious."

Pros: "Excellent service and aircraft! Top tier entertainment and food and wine."
Cons: "NADA!"

Read more about Air New Zealand
COVID-19 information

Safety measures for airlines flying from Aspen to Auckland

Airlines flying from Aspen to Auckland have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Aspen to Auckland

Mandatory masks

Masks required on board, masks provided on flights from Aspen to Auckland

Social distancing seating

Middle seats unavailable to book on flights from Aspen to Auckland

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Aspen to Auckland

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