Barcelo Maya Palace

4 stars
Carretera Chetumal Pto Juarez Km 266.3. Riviera Maya, 77750 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
8.0
Very good
based on 378 reviews
378 reviews
Wed 17/12
-
Thu 18/12
1 room, 2 guests
Deals from
$359
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
$359
Double room
$408
Superior room
$426
10 more Barcelo Maya Palace deals
10 more Barcelo Maya Palace deals
Photos of Barcelo Maya Palace
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Latest deals for Barcelo Maya Palace

Wed 17/12
Thu 18/12
Standard Room
bed type unknown
$359
nightly with fees
bed type unknown
$3,426
nightly with fees
King room
1 king bed
$1,289
nightly with fees
Superior room
bed type unknown
$426
nightly with fees
bed type unknown
$621
nightly with fees
Double room
2 double beds
$408
nightly with fees
2 double beds
$661
nightly with fees
bed type unknown
$720
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Barcelo Maya Palace

  • Private beach
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Basketball court
  • Tennis
  • Coffee machine
  • Business centre
  • Free toiletries

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Express check-out
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • 24-hour front desk

Things to do

  • Beauty salon
  • Basketball court
  • Gift shop
  • Eco tourism
  • Game room
  • Pool table

Dining

  • Restaurant
  • Bar/Lounge
  • Minibar
  • Refrigerator
  • Coffee machine

Pool and spa

  • Sauna
  • Spa
  • Steam room

Outdoor

  • Beach towels
  • Private beach
  • Garden

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Family friendly

  • Babysitting or child care
  • Playground
  • Child pool

Basics

  • Fan
  • Air-conditioned
  • Free toiletries

Parking and transportation

  • Parking
  • Airport shuttle

Accessibility and suitability

  • Lift
  • Designated smoking area

Bathroom

  • Hairdryer
  • Bathrobe

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Workspace

  • Desk

General

  • Storage available

Reviews of Barcelo Maya Palace

8.0
Very good
378 verified ratings
Wonderful
193
Very good
57
Good
48
Okay
26
Fair
25
Mediocre
12
Poor
17

Summary of reviews

Guests say
Guests appreciated the beautiful beach access, great pools, and varied restaurant options, particularly praising the quality of the specialty restaurants. However, many expressed dissatisfaction with the service, cleanliness, and food quality, highlighting issues such as long check-in times and mediocre buffet offerings.
AI-generated from customer reviews
Location9 out of 10
Amenities8.5 out of 10
Cleanliness2.5 out of 10
Service2 out of 10
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All reviews

10
Wonderful
Eddie, Dec 2019
Cons (-) It was an excellent vacation overall. So many choices to choose from. You can build your day very easy and relaxing or can get as busy with so many activities as you wish.
10
Wonderful
Sandi, Nov 2019
Pros (+) The VIP Level at the Palace was extraordinarily good! Food was fantastic! Loved every second!
10
Wonderful
Tim, Mar 2017
Pros (+) - Friendliness of Staff - Quality of Food at the buffets - Excellent snorkeling and swimming with turtles
Cons (-) - A la carte restaurants - Spring breakers - way too many loud and obnoxious spring breakers here - avoid March and April!
6.5
Okay
Anonymous, Mar 2016
Pros (+) The food was pretty good. The staff were nice.
Cons (-) The inability to get reservations at a reasonable time, especially when your friends would tell you there were many empty tables.

Location

Carretera Chetumal Pto Juarez Km 266.3. Riviera Maya, 77750 Playa del Carmen, Quintana Roo

What's nearby

  • Terminal marítima Punta Venado14.5 km
  • Xcaret Spa15.8 km
  • Xcaret Archaeological Site15.9 km
  • Xcaret Park15.9 km
  • Underwater Technical World19.9 km
  • Playacar Golf Club20.7 km
  • The Reef Marina20.9 km
  • Aviario Xaman Ha21.7 km
  • Terminal Marítima de Playa del Carmen22.3 km
  • Albertos SCUBA22.6 km
  • Parque 28 de julio22.8 km
  • La Fe23.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Barcelo Maya Palace

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Barcelo Maya Palace

  • How long should you stay at Barcelo Maya Palace? KAYAK users usually book their rooms here for 7 days.

FAQs when booking at Barcelo Maya Palace

  • How do I get from the Cancun International Airport to the Barceló Maya Palace resort?

    While it is possible to take public transport from the airport to the Barceló Maya Palace resort, it is not the quickest way to get to your accommodation as the buses make several stops along the way. The most convenient option is to book a taxi or a minivan bus transfer with a reputable company. You will be driven straight to the resort which takes about an hour, with the fare for two persons starting from around 1,100 MXN (about 65 USD) for a one-way trip.

  • What kind of family activities does the Barceló Maya Palace resort have on offer?

    If you are looking for a fun activity the whole family will enjoy, head to the Strikers Sports Bar & Bowling Center where you will be able to play a round or two of bowling or compete in video games. It is open 24h a day, with a restaurant serving buffet food or snacks depending on the time of the day. Alternatively, head outside for a game of giant chess, which will combine fun with a learning experience for the kids.

  • What fitness activities are available at the Barceló Maya Palace resort?

    Guests looking to stay active during their stay will find a lot of sports activities to choose from. If you are after a fitness class, you can join the pool aerobics sessions at the Tropical Pool. If you’re looking for a group activity, you can play a game of water polo, a game of basketball, volleyball or football. For something a bit more laid back, you can opt for a fishing trip.

  • Does the Barceló Maya Palace resort offer any night time entertainment?

    The Barceló Maya Palace resort has two theaters on site where you can watch entertaining shows with fantastic dance exhibitions and an orchestra playing live music. There’s a new show every night, the showing starts at 9:30 pm, and all shows are kid-friendly.

  • Can I find medical care at the Barceló Maya Palace resort?

    If you need medical attention while on holiday, head to the Medical Station located at the resort at the Colonial Plaza. A doctor is available 24h a day, and you can get basic medical and first aid care for a fee. For any issues that can’t be treated on site, an ambulance is available to transfer patients to the Hospiten service hospital at Playa Del Carmen.

  • Can I go shopping at the Barceló Maya Palace resort?

    If you are in the mood to shop while staying at the Barceló Maya Palace resort, head to the Maya Mall, the resort’s leisure center, where you will find luxury store B-Fashion. In this fashion store you will find swimwear and clothes on offer from well-known labels such as Lacoste, Desigual and Armani Jeans. For something a little more local, head to Plaza Mexicana Culture & Handcraft, which offers locally crafted products from all 32 Mexican Republic states.(Prices checked 05/05/19).

  • Where is Barcelo Maya Palace located?

    Barcelo Maya Palace is located at Carretera Chetumal Pto Juarez Km 266.3. Riviera Maya, 22.5 km from the centre of Playa del Carmen. Terminal marítima Punta Venado is the closest landmark to Barcelo Maya Palace.

  • When is check-in time and check-out time at Barcelo Maya Palace?

    Check-in time is 15:00 and check-out time is 12:00 at Barcelo Maya Palace.

  • How far is Barcelo Maya Palace from the airport?

    Barcelo Maya Palace is 32.1 km from Cozumel. Barcelo Maya Palace is 56.8 km from Tulum Intl.

  • Does Barcelo Maya Palace have a pool?

    Yes, Barcelo Maya Palace has a pool on-site.

  • How does KAYAK find such great Barcelo Maya Palace hotel deals?

    KAYAK scours the web for all room deals available at Barcelo Maya Palace in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Barcelo Maya Palace and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Barcelo Maya Palace.

Nearby hotels and places to stay

Closest

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4-star hotel
Barceló Maya Palace
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3-star hotel
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Barcelo Maya Grand Resort
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Villa 34 I Puerto Aventuras I Private Pool
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Cheapest

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Cozy Studio in the Jungle!
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3-star hotel
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Chez Waffle Hotel
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Quinta Eva Sofia-Colibri Apartment,in Front Barcelo Maya Hotel & All The Cenotes
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BeachFront Appt w/Amazing Pool in Puerto Aventuras
7.3 Good (3 reviews)1.41 kmOutdoor pool, Kitchen, terrace/patio$296+

Most recommended

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Quinta Eva Sofia-Colibri Apartment,in Front Barcelo Maya Hotel & All The Cenotes
10 Excellent (1 review)0.84 kmAir-conditioned$157+
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Villa Nautica | 4br | Villa | Puerto Aventuras
10 Excellent (1 review)0.92 kmAir-conditioned, Coffee machine$5,306+
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Hacienda Magica | 4 to 14 Suites | Puerto Aventuras
10 Excellent (1 review)1.08 kmAir-conditioned, Coffee machine$6,844+
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Newreduced Prices
10 Excellent (11 reviews)1.1 kmBalcony, air-conditioned, Coffee machine$631+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.3
22.5 km
Cozumel
32.1 km

Everything you need to know for your stay in Playa del Carmen