Prices are in New Zealand Dollars.

Barceló Maya Palace

Cta Chetumal Puerto Juarez KM 266.3, 77750 Xpu Há, Quintana Roo, Mexico
+52 984 875 1500

Cheapest
rate per night

8.1

Excellent
based on 123 reviews
Barceló Maya Palace - Xpu Há, Quintana Roo, Mexico
Tue 29/9
-
Wed 30/9
Compare vs KAYAK |

Provider Nightly total
Barcelo.com $187
TripAdvisor $213
Roomer $274
Barcelo.com
TripAdvisor
Roomer

Good to know

Value for money

8.3

Distance to city centre

2.9 km

Location rating

8.8

Nearest airport

Cancun

Distance to airport

71.3 km

Rooms

Tue 29/9
Wed 30/9

Deluxe rooms

$340+

Bed type
Provider
Total stay + taxes & fees
Unknown
$340

Reviews

Pros

Cons

Traveller rating

57
18
5
4
0

Time of year

Traveller type

Show reviews that mention

+
great and the food in 38 reviews
excellent staff in 29 reviews
location beach in 21 reviews
ocean view in 18 reviews
great service in 16 reviews
pool beach in 11 reviews
beautiful view in 10 reviews
traveled with our adult in 10 reviews
day long in 7 reviews
daily activities in 5 reviews
la carte in 5 reviews
communicate language in 4 reviews
families and those wanting in 4 reviews
property was beautiful in 4 reviews
seafood restaurant in 4 reviews
great rooms in 2 reviews
  • Excellent
    Dec 2019
    10.0

    It was an excellent vacation overall. So many choices to choose from. You can build your day very easy and relaxing or can get as busy with so many activities as you wish.

  • Excellent
    Nov 2019
    10.0

    The VIP Level at the Palace was extraordinarily good! Food was fantastic! Loved every second!

  • Excellent
    Mar 2017
    10.0

    - Friendliness of Staff - Quality of Food at the buffets - Excellent snorkeling and swimming with turtles

    - A la carte restaurants - Spring breakers - way too many loud and obnoxious spring breakers here - avoid March and April!

  • Good
    Mar 2016
    6.5

    Restaurants

    The food was pretty good. The staff were nice.

    The inability to get reservations at a reasonable time, especially when your friends would tell you there were many empty tables.

  • Good
    Apr 2015
    7.1

    The facilities are awesome. Great Beach, Bars, Restaurants, and Pools. Kids had a blast.

    The staff at the front desk and premium desk were horrible. Not friendly and not helpful at all. For such a nice, luxury hotel this is unacceptable. We also experienced unhappy staff at some of the outdoor bars and of all people the girl handing out the towels. If you don't get a dinner reservation which at times is difficult even though the restaurants are never full (funny because you try to book a reservation at a prime time, the staff says they are completely booked), you have to suffer through the awful dinner buffet. The entire management staff at this hotel should be fired or retrained on how to be helpful and polite.

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About

Overview

The Barceló Maya Palace is a stunning resort situated in Riviera Maya, Mexico. With an incredible backdrop of white sandy beaches and crystal clear water, the hotel offers visitors unrivaled views of the gorgeous Caribbean.

This five-star luxury hotel has six different room variations for vacationers to choose from. The base rooms are the Junior Suite, which offers visitors breathtaking views of the on-site tropical gardens. The Junior Suites host up to five guests and come with amenities like a rain shower, minibar, and coffee maker. The top, premier rooms are the Premium Level Seafront Presidential Suites. These suites measure almost 2,000 square feet and have the best views in the resort thanks to their third-floor location. These rooms come with additional amenities like a hydromassage tub, a pillow menu, and a complimentary bottle of tequila for guests staying over four days,

Those staying at The Barceló will feel like they never have to leave. The resort has six different restaurants for diners to choose from. Visitors can enjoy the food here through vouchers they receive upon check-in base based on how long they will be staying. Each voucher is worth a meal at one of the restaurants. Many of the items available are shared across all six restaurants, so it is more a matter of location. Some of the more popular offerings here are the tiger prawns over jasmine rice, seafood stew, escargot, and even sushi platters.

Because of its location, The Barceló is extremely popular for both honeymoons and weddings. Those looking to say their vows on the sandy beaches of the Caribbean can work with the resort to handle everything from decorating to catering. If newlyweds just want to spend their honeymoon here, there are many options for that as well.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.1 Excellent

based on 123 reviews

9.1

Cleanliness

9.0

Comfort

8.8

Staff

8.3

Value for money

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Complimentary breakfast
Fitness centre
Disabled access
ATM on-site
Business centre
Car hire
Internet
Wi-Fi
Concierge service
Cribs available
Currency exchange on-site
Gift shop
Laundry facilities
Meeting/Banquet facilities
Room service
Smoke alarms
Game room
Golf
Outdoor pool
Snorkelling
Restaurant
Bar/Lounge
Beauty salon
Hairdryer
Cable or satellite TV
Air-conditioned
24-hour front desk
Night club
Sauna
Wake-up service
Airport shuttle (surcharge)
Free parking
Playground
Pool table
Private beach
Designated smoking area
Storage available
Terrace/Patio
Linens
Towels
Lift
Massage
Pool bar
Accessible by lift
Adapted bath
Alarm clock
Balcony
Bathtub
Body soap
Bottle of water
Chapel/shrine
Children's television networks
Cleaning products
Coffee machine
Conditioner
Desk
Entire unit located on ground floor
Entire unit wheelchair accessible
Executive lounge access
Family rooms
Fan
Feather pillow
Fire extinguisher
Flat-screen TV
Free toiletries
Garden view
Interconnected room(s) available
iPhone dock
Key card access
Kid-friendly buffet
Laptop safe
Mosquito net
Newspapers
Outdoor furniture
Plunge pool
Pool towels
Pool view
Private bathroom
Private check-in/check-out
Private parking
Radio
Roll-in shower
Safety deposit box
Seating area
Shampoo
Shared lounge/TV area
Shower
Slippers
Snack bar
Socket near the bed
Sofa
Sofa bed
Solarium
Telephone
Tile/marble floor
Toilet
Toilet paper
Toilet with grab rails
Dustbins
Tumble dryer
TV
Upper floors accessible by lift
Valet parking
VIP room facilities
Walk-in shower
Wardrobe or closet
Water slide
Wi-Fi available in all areas
Daily housekeeping
Entertainment staff
Shoeshine
Shops (on site)
Tour desk
Board games/puzzles
Books, DVDs, music for children
Evening entertainment
Indoor play area
Kids' club
Kids' outdoor play equipment
Table tennis
Water park
Windsurfing
Bathrobe
Garden
Shuttle service (additional charge)
Spa and wellness centre
Beach towels
First-aid kit
Process in place to check health of guests
CCTV in common areas
Hand sanitiser in guest accommodation and key areas
24-hour security
Staff follow all safety protocols as directed by local authorities
Laundry service
Casino
Spa
Child pool
No smoking
Express check out
Babysitting/child care services (surcharge)
Pets not allowed
Wedding services
Outdoor tennis
Safe
Steam room

FAQs when booking at Barceló Maya Palace

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Does Barceló Maya Palace offer free Wi-Fi?

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Photos

All photos (35)
Bedroom (2)
Bar (1)
Pool (5)
Beach (4)

Location

Most popular landmarks

  • Kantun Chi 1.3 km
  • Cenote Azul 1.4 km
  • Xpu-Ha Beach 2.3 km
  • Bahia de Kantenah 6.7 km
  • Akumal Beach 13.2 km

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Hotels North America Mexico Quintana Roo Barceló Maya Palace