The Reef Playacar provides a comfortable setting while in Playa del Carmen. It also features a Jacuzzi, a heated pool and outdoor tennis courts.
The resort has 196 rooms and has been recently refurbished. In addition, the multilingual staff are available to provide assistance. A well-equipped gym is also provided.
The rooms at The Reef Playacar have a mini bar, wireless internet access and a refrigerator.
Those staying at the resort can enjoy a unique dining experience at the in-house restaurant, conveniently based for those who want to stay close by for a meal. Guests are invited to relax with a drink on the bar's terrace.
The Reef Playacar is a convenient place to explore Xcaret Eco Theme Park and 5th Avenue. Playa del Carmen Maritime Terminal is within a 30-minute walk.
Health and safety
Services and conveniences
Things to do
Pool and spa
Parking and transportation
Media and entertainment
Accessibility and suitability
Cons:It would of been better if they had an all inclusive plan
Cons:Cheap 2 star food service. If you don't ask for it you won't get it. This was my fifth visit to the Reef. Every year the overall food service has gotten progressively worse especially in the Italian Restaurant. Four years ago that restaurant had an excellent antipasto salad bar now it has the same salad bar as the main restaurant. The entrees youst to be very good to excellent and the house wine and champagne were surprisingly good, no more. We never went back to that restaurant after the first try, nothing special. The hamburgers at the snack bar are mixed with a filler that does not taste good. I couldn't eat it. The food in the main restaurant varies little from day to day. They use the cheapest meat available but prepare them well and in a tasty manner. Beef is rare but if you ask for it they will get you a steak. Years ago the Italian restaurant was NYC quality, the main restaurant had fresh squeezed orange juice for breakfast, champagne flowed all day, now you have to pay for it after 11 AM and the overall food service was much better. I have to admit I found something I like to eat at every meal and they served steaks after I asked for them. Our bathtub needed replacement, it was cracked on the bottom. Our TV was broken as well.
Cons:The beach is always dirty with sea weeds, the food is horrible the staff are not attentive not greetifull. Bartenders are horrible and drinks suck! If you want to go and have diarrhea and vomiting for two days with you and your children all together go to this place! We were 9 In our party and 8 of us got sick!! And I heard from other quests that people in There party got sick also!! The restaurant is outdoor it's hot and humid and food is not kept at a good temperature so any dairy product or meat will be prone to bacteria very quickly. They do not have enough ice and do not keep food fresh! If they use beans tonight for dinner the left over is served for breakfast! It's so disgusting!! Would never stay at the reef playacar again! So many Mosquitos!!! Be prepared to get bitten and get food poising beach is terrible!!
Cons:Our check in had some confusion based in the american websites that we had read and what actually was the case regarding her son and kid staying free. However they were pretty sympathetic and work out a very reasonable deal with her. They have some guys not he beach that r selling excursions and asking for money to hold your place that don't work for the resort and if you didn't know better then you think it's ok. They are a scam and they will take your money and refund you if you decide not to go. Beware or them!!
|Check in anytime after 15:00, check out anytime before 12:00|
|Cancellation/pre-payment policies vary by room type and provider.|
The Reef Playacar Beach Resort is located at Paseo Xaman - Ha , Playacar in Playacar, 1.7 km from the centre of Playa del Carmen. Playacar Golf Club is the closest landmark to The Reef Playacar Beach Resort.
Check-in time is 15:00 and check-out time is 12:00 at The Reef Playacar Beach Resort.
Yes, The Reef Playacar Beach Resort offers free Wi-Fi.
Yes, The Reef Playacar Beach Resort offers free parking.
No, The Reef Playacar Beach Resort does not offer free airport shuttle service.
The Reef Playacar Beach Resort is 19.2 km from Cozumel. The Reef Playacar Beach Resort is 51.8 km from Cancún.
Yes, The Reef Playacar Beach Resort has a pool on-site.