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Residences At The Fives
4 stars

Residences At The Fives

Acceso Xcalacoco El Limonar 1 Xcalacoco, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 877 2750
From
$382
Cheapest

rate per night

1.0
Awful

based on 1 review

Residences At The Fives
Thu 23/5
-
Fri 24/5
Room type
Provider
Nightly total
Deluxe room
Resort Room

About Residences At The Fives

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi for free

Offering a private beach and an outdoor swimming pool, this 5-star hotel is situated in Playa del Carmen. It also has a gym, a Jacuzzi and a sauna.

The rooms have a mini bar and a refrigerator. They are also equipped with a microwave and a hair dryer.

Cancun International Airport is less than a 40-minute drive from Residences at The Fives, and a shuttle service is available for ease of travel. 5th Avenue and The Reef Marina are an easy car trip away.

Photos of Residences At The Fives

Latest deals for Residences At The Fives

Thu 23/5
Fri 24/5
Deluxe room
bed type unknown
bed type unknown
bed type unknown
Resort Room
bed type unknown
bed type unknown
bed type unknown

*Total includes estimated local taxes & fees payable on check out.

Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Residences At The Fives

  • Private beach
  • Fitness centre
  • Room service
  • Free Wi-Fi
  • Airport shuttle
  • Parking
  • Laundry service
  • Laundry facilities
  • Hairdryer
  • Babysitting or child care

Kitchen

  • Microwave
  • Refrigerator
  • Kitchen

Services and conveniences

  • Room service
  • Currency exchange on-site
  • 24-hour front desk

Parking and transportation

  • Airport shuttle
  • Parking

Accessibility and suitability

  • Disabled access
  • Lift

Laundry

  • Laundry facilities
  • Laundry service

Family friendly

  • Babysitting or child care
  • Playground

Basics

  • Free Wi-Fi
  • Air-conditioned

Bathroom

  • Hairdryer

Outdoor

  • Private beach

Dining

  • Minibar

Things to do

  • Gift shop

General

  • Storage available

Health and safety

  • Safe

Fitness

  • Fitness centre

Pool

  • Pool

Reviews of Residences At The Fives

All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.

1.0
PoorBased on 1 verified guest review

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A
8.0 Very Good
Great resort, loved the pathways through the “jungle” with spider monkeys and lots of wildlife. Food was good and dinners were above average! BeCh was a little rough and full of seaweed but staff worked hard to keep it clean. Overall 7.5/10
A
10.0 Wonderful
Cons:reservation process. They could not locate the reservation for a couple of days.
A
7.1 Good
Pros:We liked the food. The breakfast tacos outside were good. The buffet dinner was reasonable, only $20 each. And my in laws said it was fantastic. The sushi was good but overpriced - ie $12 for a plain California roll (not crab) for example. Bar tenders, azulitos staff friendly.
Cons:Front desk staff most unfriendly experienced in the world so far. Came at 3pm to the hotel off a ferry from cozumel and we were all feeling nauseated and tired. Told at front desk to come back at 3 (did I say it was 3?). So we went to get lunch at the resort which was a fiasco because we did not have a room number yet so they could not charge the room and they would not let our group leave until that was figured out. So I went back to the desk and it still took at least another thirty min. My kids were bored and making a scene (exhausted, needing to lie down). The staff from the manager on down were all lacking compassion. I think we got our room finally at 4:30. Oh and our luggage never came up. Then we had booked the non all inclusive plan (cost difference $199 per night per room vs $677 per night per room). They did not offer to let us upgrade on arrival for a cost. This created issues in that many restaurants did not know what to do and this created delays after all meals. They are not close to any restaurants so you are stuck there unless you take a taxi. I could not get a glass of wine with dinner (I wasn’t allowed to buy one - smh). The resort is huge and they gave our group of four adults one map even though we booked two rooms. Breakfast Kids club requires reservations for each session. It was hard for us to plan ahead. Wish they allowed drop off. Kids even treated like second class citizens (every child at the resort except mine got a cool flotation device-they really know how to do the have nots at this resort). Overall we loved and appreciated azulitos and that WAS included. The on-site travel agents over charged us for our excursion. Check out was ok. We did express check out but even with that there was confusion at the front desk. Oye. They need to fix this. They should not offer something less than all inclusive without putting a list of menus with prices in the rooms so that we can figure out where we can eat. They need to make the check out process at meals quicker. Be generous and friendly to get things off to a good start. I felt terrible about our stay for the first 24 hours and we were only there 36. What a waste of $1500 we spent there.

Location

Acceso Xcalacoco El Limonar 1 Xcalacoco, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • El Camaleón Mayakoba Golf Club2.8 km
  • Mamita's Beach Club5 km
  • Parque Natural Tres Ríos5.1 km
  • Muelle Navega5.3 km
  • Parque 28 de julio5.9 km
  • Playa principal de Playa del Carmen6 km
  • Calle Quinta Avenida6.1 km
  • Yucatek Divers6.2 km
  • Aviario Xaman Ha7.1 km
  • Playacar Golf Club8.1 km
  • Playa Maroma10.8 km
  • Parque Xplor12.5 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Residences At The Fives

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Residences At The Fives

  • Where is Residences At The Fives located?

    Residences At The Fives is located at Acceso Xcalacoco El Limonar 1 Xcalacoco, 6.3 km from the centre of Playa del Carmen. El Camaleón Mayakoba Golf Club is the closest landmark to Residences At The Fives.

  • When is check-in time and check-out time at Residences At The Fives?

    Check-in time is 15:00 and check-out time is 12:00 at Residences At The Fives.

  • Does Residences At The Fives offer free Wi-Fi?

    Yes, Residences At The Fives offers free Wi-Fi.

  • How far is Residences At The Fives from the airport?

    Residences At The Fives is 20.3 km from Cozumel. Residences At The Fives is 43.6 km from Cancun.

  • Does Residences At The Fives have a pool?

    Yes, Residences At The Fives has a pool on-site.

  • How does KAYAK find such great Residences At The Fives hotel deals?

    KAYAK scours the web for all room deals available at Residences At The Fives in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Residences At The Fives and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Residences At The Fives.

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5-star hotel
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4-star hotel
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3-star hotel
72% cheaperCocos Cabañas Playa del Carmen Adults Only8.5 Excellent (212 reviews)0.31 kmAdults only, snorkelling, Outdoor pool$110+
4-star hotel
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Good to know

Distance to city centre

6.3 km

Nearest airport

Cozumel

Distance to airport

19.7 km