Prices are in New Zealand Dollars.

Secrets Capri Riviera Cancun - Adults Only

Carretera Federal 387 Chetmal Cancun, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 4880

Cheapest
rate per night

8.8

Excellent
based on 1,568 reviews
Secrets Capri Riviera Cancun - Adults Only - Playa del Carmen, Quintana Roo, Mexico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
EasyClickTravel $316
Last Minute Travel $316
EasyClickTravel $328
EasyClickTravel
Last Minute Travel
EasyClickTravel

Good to know

Distance to city centre 10.1 km
Location rating 7.8
Nearest airport Cancun
Distance to airport 40.4 km

Rooms

Check-in
Check-out

Standard rooms

$611+

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Bed type
Provider
Nightly base price
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Unknown
$611 per night

Double rooms

$383+

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Bed type
Provider
Nightly base price
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Double bed
$383 per night
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Double bed
$438 per night
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Double bed
$457 per night
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Double bed
$486 per night
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Double bed
$497 per night
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Double bed
$507 per night
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Double bed
$524 per night
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Double bed
$540 per night
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Unknown
$553 per night
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Unknown
$559 per night
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Unknown
$629 per night
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Unknown
$757 per night
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Double bed
$779 per night
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Unknown
$793 per night
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Unknown
$797 per night

Deluxe rooms

$316+

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Bed type
Provider
Nightly base price
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Unknown
$1,052 per night
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Unknown
$316 per night
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Unknown
$316 per night
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Unknown
$328 per night
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Unknown
$382 per night
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King bed
$394 per night
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Double bed
$394 per night
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Double bed
$400 per night
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Unknown
$403 per night
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Unknown
$407 per night
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Double bed
$424 per night
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Unknown
$434 per night
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Unknown
$438 per night
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Unknown
$447 per night
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Unknown
$449 per night
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King bed
$459 per night
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Unknown
$484 per night
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Unknown
$492 per night
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Unknown
$516 per night
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Unknown
$519 per night
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King bed
$532 per night
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Unknown
$616 per night
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Double bed
$769 per night

King rooms

$477+

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Bed type
Provider
Nightly base price
IMAGE
King bed
$477 per night
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King bed
$507 per night
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King bed
$560 per night

Reviews

Traveller rating

52
17
12
0
1

Time of year

Traveller type

Show reviews that mention

+
alarm clock in 6 reviews
beautiful hotel in 5 reviews
breakfast buffet in 11 reviews
capri in 5 reviews
credit card deposit in 8 reviews
excellent staff in 33 reviews
getting rid in 3 reviews
good food and drink in 39 reviews
got engaged in 2 reviews
japanese restaurant in 24 reviews
lacked flavor in 4 reviews
need of repair in 6 reviews
numerous activities in 3 reviews
paid king in 10 reviews
pool area in 19 reviews
service were not good in 32 reviews
staff are very friendly in 44 reviews
swim up bar was nice in 12 reviews
  • Okay
    Jul 2019
    5.8

    Staff was amazing nice and friendly Very helpful

    Rules for the restaurant and all the different smells. At one time the water was brown.

  • Excellent
    Jul 2019
    8.3

    there was a 24hr coffee cafe. It was adult only which was the main booking reason.

    The food was just okay. The breakfast buffet was the same every morning. The dessert was always some kind of gelatin consistency. I love dessert and there wasn't really anything chocolate to chose from.

  • Good
    Jul 2019
    7.0

    We were a group of 5 women, 3 of whom were celebrating our 60th birthdays. We all wanted to eat at one of the restaurants on the first night but were unable to get in to any of them at 830 pm. We were told at each one that they had too many guests staying in the hotel and it would be over 1.5hrs to get a table. We ended up eating at the buffet which was pretty average. The second night we ate dinner in the seafood restaurant but in order to get a table we were advised by the staff to get there at 6 pm. Normally this is far too early to eat dinner for any of us, but we followed instructions to ensure we could get a table. Advertising 4 restaurants should mean that they are all available. Also when we were checking out of the hotel, we were asked if we needed a taxi into Playa Del Carmen by the bellboy and we said yes we did. I went and asked the concierge, a tour guide and the front reception staff how much we should pay for the taxi into Playa for us all. The bellboy who booked the taxi for us told us double the amount the other staff had all said. I questioned him about this, but he was adamant. I still wonder if he ended up with his own commission on the side as the taxi driver told me at the end of the ride that the amount had been organised by the bellboy. I think overall that the staff were a lot friendlier on my last stay there and would not stay there again.

  • Okay
    Jun 2019
    5.0

    The staff was extra friendly

    The food was horrible and got me sick, I was stuck in the room until checkout. The A/C barely worked and my room was “moist” majority of the time. On the second day my partner got sick along with other people who came for the wedding. It was not an emoji table experience at all.

  • Excellent
    Apr 2019
    8.8

    The Oceana was by far the best restaurant. Actually, all the restaurants near the beach area were really good.

    Avoid the sushi in Himitsu but definitely check out the teppanyaki show if you can get a seat. Was very enjoyable.

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About

Overview

The Secrets Capri Riviera Cancun is an adults-only resort situated on 71 acres in the Riviera Maya. This oceanfront resort delivers a AAA Four Diamond experience, as well as Unlimited Luxury all-inclusive services and amenities. This hotel is committed to providing top quality service to all guests, with 24-hour concierge and room service, as well as wait service available poolside and on the beach. Unlimited food and drinks, including alcoholic beverages, come with the price of the room. Guests can also enjoy onsite activities, entertainment, parties, and events free of charge. This adults-only getaway is designed for fun, romance, and relaxation, with honeymoon and anniversary packages available to visitors. Guests can choose from many well-appointed guest rooms that feature stunning views of the ocean, beach, and surrounding grounds. There are meeting and event spaces available, making this a popular destination for weddings and other special events. The hotel staff can help with recommendations for sightseeing, and the resort includes a number of pre-planned excursions and tours for guests to check out during their stay. Chichen Itza and Xcaret are nearby, making it easy to check out the historic ruins and culture of the Riviera Maya. There are also snorkeling adventures, fishing and boat charters, water sports, and more. Xplor Park offers adrenaline junkies all the adventure they need with underground rafts and cavern hikes, amphibious vehicle tours, and zip line courses. Plus, there is plenty of shopping, dining, and nightlife to explore in nearby areas to get a taste of Mexican culture on the Yucatan Peninsula.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.8 Excellent

based on 1,568 reviews

9.4

Breakfast

9.2

Service

7.1

Food

6.9

Bar

Things to know

  • Friendly service
  • Friendly atmosphere
  • Recreation staff is nice

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Business centre
Car hire
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot tub
Outdoor pool
Scuba diving
Snorkelling
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
24-hour front desk
Night club
Safe
Sauna
Airport Shuttle (Surcharge)
Free parking
Pool table
Private beach
Designated smoking area
Terrace/Patio
Adults only
Lift
Massage
Library
Laundry facilities
Game room
Hairdryer
Coffee shop
Pets not allowed
Steam room
Storage available
Free valet parking
Wedding services
Outdoor tennis
Grill
Rooftop
Cable or satellite TV

Photos

Secrets Capri Riviera Cancun - Adults Only - Playa del Carmen - Banquet hall Banquets (4)
Secrets Capri Riviera Cancun - Adults Only - Playa del Carmen - Bar Bar (1)
Secrets Capri Riviera Cancun - Adults Only - Playa del Carmen - Bathroom Bathroom (8)
Secrets Capri Riviera Cancun - Adults Only - Playa del Carmen - Beach Beach (3)

Location

Most popular landmarks

  • Parque Natural Tres Ríos 1.2 km
  • El Camaleón Mayakoba Golf Club 1.7 km
  • Playa Maroma 6.9 km
  • Mamita's Beach Club 8.9 km
  • Playa Paraíso 9 km
  • Muelle Navega 9.3 km

Playa del Carmen travel guide

Learn about Playa del Carmen on KAYAK

Getting Around

Playa Del Carmen 10.7 km
San Miguel de Cozumel 21.9 km

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